I am completely satisfied with my new hearing aids and I no longer have that annoying ringing in my ears. Chris, the hearing specialist, was most professional and I sincerely appreciate his concerns in resolving my hearing issues.Marie, the office manager, was most courteous and provided great customer service by cheerfully addressing ALL our eye care concerns. She explained our options and we are very grateful.We really appreciate such great customer service!!!
As someone who usually goes to large own eye business like Americas Best or those other ones you see on TV that are listed as “cheaper” options I was very hesitant when trying this place because of prices. But let me assure you every dollar you spend here is well worth the service and experience you get. The moment I walked in the door Ashley gave a warm welcome and made me feel like I belonged there. The lady Alex who helped me with my pre-screen was nothing but professional and friendly. Lastly the eye doctor Corey was a very detailed doctor who made sure everyone of my needs were met and questions answered with no detailed spared. If you’re hesitant on going here this is your sign to go for it. I look forward to my next eye exam.
Everyone was so friendly. I took my 5 yo son who can be difficult at times, but they were so sweet and patient with him. And the prices are unbeatable!
Appointment was 2 hours and could have been accomplished in 1 hour. Eliminate a lot of the fluff and trying to be my buddy. From a technical perspective uses top notch testing equipment and graphics to show the outcome of the testing to recommend the appropriate hearing equipment.
They were very professional and through with their evaluation of my situation. The appointment seemed to be only about an hour, but it was two and that was due to the care and exactness with which they investigated my hearing issues. Then they explained the results and solutions in terms I could understand. I would recommend them for your hearing issues. I did not use the vision part of their practice, however I would not be surprised that service would be just as professional and through.
Chris was great to work with! He is very friendly, thorough and caring, The staff is friendly and attentive. The office is immaculate! All together, it doesn’t get much better then that!
Kind and professional people. I enjoyed being there and learning so much about my eyes!
I had an amazing visit at Eyes and Ears yesterday. The eye exam was quick but thorough and I appreciated the opportunity to ask Dr. Bohnert questions about my eye health. The best part of the visit for me was the opportunity to shop for glasses with NO concern about price. For the first time, I didn’t have to worry about the frames I LOVED being too expensive and settling for the frames I LIKED because they were in my budget. I love your pricing strategy. Thank you to Mary and Maria for having so much patience with me and supporting my 30 different try-ons. I can’t wait for my new glasses to come in! I would recommend Eyes and Ears to anyone looking for an inexpensive eye exam (and glasses or contacts) with a great staff. They make you feel so welcomed!
Everyone in the office was super sweet and had explained to me how everything worked and kept me updated as to when the doctor was going to see me,
I cannot emphasize enough how amazing our experience here was. We have noticed a change in my moms hearing over the years but she has been very resistant to seeking care. She thinks her hearing is fine and there are no issues. Well, I finally convinced her to see someone and I am so happy that we saw Dr. Treadaway. He was so patient, kind, funny and THOROUGH! Even my mom couldnt come up with excuses or rebuttals anymore to her MODERATE hearing loss. He spent over 2 hours with us and we never felt rushed at any point through the process. Highly recommend Eyes & Ears!!
Such a great experience! We had our young kids appointments for their first exams ever. ages 5-11. Leah was patient with them and had tricks to get them to do what she needed for an accurate exam. The staff was super friendly and accommodating with everything being difficult these days working in close proximity, etc. I even booked my own exam since I havent had one in over 10 years.
Mr. Treadaway is very professional, knowledgeable and personable. He made the results of the audio tests very understandable, and identified where hearing aids would make improvements. I am looking forward to getting my hearing aids and I highly recommend Mr. Treadaway and Eyes & Ears.
Mariah and Kayleigh were so kind to me. I was visiting from out of town and needed my glasses adjusted. I didn’t realize they had already closed but they welcomed me in anyway and took great care of me!! I wish I lived in Dallas so I could continue giving them my business!
Very good experienceProfessional and friendly environment, they using new technology eye test machines
Hes great Really shows he cares about your hearing. He wants you to be 100% satisfied and to be happy with the hearing aids i guaranteed you wont be disappointed!!!I recommended Dr. Treadway!! Thats why he has 5 stars!!
I had a great experience with my visit to Eyes and Ears. My eye exam was very comprehensive and the entire staff was very professional. I would highly recommend this location for anyone needing these services.
People were friendly and helpful from beginning to end.
Very pleasant, friendly and through
The staff and doctor took great care of me and made sure I was safe during these crazy times with COVID-19. They took time to hear how my eyes where bothering me and made sure I had the right prescription. I have Had a hard time with eye doctors in the past not listing to me and how I view my prescription results but not here they take the time to to make sure you’re happy and satisfied.
I absolutely loved my experience at Eyes and Ears in Southlake! I would highly recommend! I loved Dr. Leah Bohnert too! Thank you again Eyes and Ears!
I had an exceptional experience at Eyes and Ears yesterday with Dr. Lori Roby and her capable support staff. Dr. Roby conducted a comprehensive evaluation of my current hearing condition, reviewed my hearing loss history and devices I’ve used previously for treatment. Dr. Roby is a very thorough and knowledgeable young professional. She conducted her testing and evaluation without time constraints, explained what she was doing throughout the process, and communicated her findings clearly. I was very pleased with her ability to explain how I can gain from newer technology and current devices on the market she thinks would suit me best. She clarified many questions I had regarding products by different manufacturers and explained why she made her specific recommendations. I would urge others without hesitation to visit with this capable professional for a hearing evaluation and experience her caring and charming approach.
Great energy and very professional. Didn’t have to wait long. Very sanitary and kind.
Everyone was very helpful and friendly. Very pleasant experience.
Great customer service and prices!
Had a great experience at the store and with the professionals! They were nice, and super helpful! I was able to get what I wanted! Thanks
Love their concept of doing eye Care differently. But better than that, the folks that work there go the extra mile to make sure youre taken care of in an excellent fashion. Highly recommend.
The tech spent his time with my dad. Answered all his questions concerning his hearing. He needs hearing aids.The office staff was very nice to, every clean and sanitizing everything after use which made me fell good because of this virus (covid 19 ).
Very clean and inviting setting. Staff are courteous and professional. Dr Leah and her staff truly care about their parents. Examinations were thorough with state of the art equipment. Highly recommended.
The staff at Eyes and Ears in Southlake were fantastic. Courteous, thorough, and highly professional. This was the best eye exam I have ever had. And, the price for my new glasses was unbeatable!!!
I had a great experience at Eyes and Ears, characterized by knowledgeable and cutting edge professionals, helpful and friendly staff, and an excellent selection of both hearing aids and eye wear. I am really hard to find contacts for, and I was so impressed that they had my prescription in stock! I also had a great experience on the audiology side, which offers a thorough exam and great appropriate recommendations. All the equipment is top notch and super clean, and I appreciate the no-nonsense and extremely competitive pricing. I’m definitely telling my friends about this place.
Great staff from check in to check out. They explain everything simply so you can understand it. I never felt rushed in anyway. Very modern equipment. Just an awesome experience!
Great experience! Staff is very friendly and polite. Dr. Leah is awesome. She took the time to explain all of the exam findings to me in detail. Highly recommend!
I recently visited Eyes & Ears and was immediately greeted by a lovely group of employees. They were friendly, knowledgable, and very helpful. The office is immaculate with state of the art equipment. Thanks to Dr. Roby, I now have hearing aids that have made a wonderful difference in my life. She was great to work with and is very professional. Congratulations on a great addition to Southlake. I will be back!
Staff was very knowledgeable and friendly. I had my daughters with me, and they were excellent with them at the front. Very patient and genuine! They are also very affordable! This will be my go to place from now on!
In my first visit, I felt very comfortable, was treated very professionally and they were attuned to being extremely helpful. It was a pleasure to visit with them.
Came to do a comprehensive eye exam and got way more than I expected. The staff was extremely friendly and informative. I was in and out within an 1 hour. They also have really great deals on their prescription lenses and glasses frames. Definitely recommend!
I was looking for an affordable eye care provider. I was very excited to find Eyes & Ears. I love their - no insurance - policy. I saved so much money getting my exam and glasses from them. And I had the most thorough eye exam that I’ve ever had. They truly care about the customer’s best interests. Very modern and high tech equipment. Will definitely be going back!!
I had such a great experience visiting Eyes and Ears yesterday. Dr. Bohnert was thorough with my eye exam and explained things to me in a way that I could understand them. Mary and Maria were very helpful from the beginning of my visit until the end. I appreciate their upfront and transparent prices. I paid less and received better service than I have in the past at other places using my health insurance .
Absolutely THE best exam I’ve ever had! I went in for something potentially serious and thankfully received good news! Dr Leah explained everything to me and was very thorough. I would highly recommend this place AND it’s affordable!!! Thank u to the entire team!!
Dr. Lori Roby is a perfectionist! She is just what you need to get your hearing aids working perfectly. She explains every part of the process so that your comfort level with the process allows you to adapt to your hearing aids very quickly. I am very happy that I went in at 61 to get my hearing checked instead of waiting. My friends dont notice them and I truly enjoy hearing again. Thanks to all the staff at Eyes & Ears!
Outstanding, Dr takes time to explain each step of the process. She had take time to go ahead and do more eye exam and suggestedTo take general checkup. The office equipment is more sophisticated than I ha e seen. I highly recommend.
I went for my son’s eye checkup today. What a wonderful bunch of people these are. Extremely happy with the checkup. Will definitely go again and recommend.
Friendly and welcoming staff. Wonderful experience from scheduling to check out. Dr. Roby went above and beyond in helping me receive the care I needed. Would recommend to friends and family.
What a great experience I had at Eyes & Ears! I went in to get my eyes checked and purchase glasses. Dr. Clarke was incredibly knowledge and they had some pretty amazing equipment that Ive not seen at other eye doctors offices. They have a huge selection of trendy frames... all at one, flat price. They dont take insurance which was actually really nice not to have to deal with... and the pricing was actually less than I usually pay even with insurance. The staff is also very friendly. I highly recommend checking it out.
The doctor and staff here are so sweet! The whole office is a bunch of really cute girls that are super helpful and nice. There are no hidden fees and they didn’t pressure me into buying anything i don’t need. I’m a college student on a pretty tight budget so it was nice to get an affordable eye exam & prescription.
So if you’re not having to use your eye insurance, or if you have an HCA account this is the place to go. The staff is incredibly professional and it was the most thorough eye exam my child has ever had. Dr. Leah took more than an hour to do the exam. I never felt rushed and she explained everything in great detail to me and my son. We went in with expectations for contacts but Dr. Leah was honest and ethical enough to inform us that my son’s prescription did not require them.
Love love love this eye care center!!! Such great staff and doctors. They helped mePick a super-cute pair of glasses and they were affordable.
I have been extremely happy with the staff and services I have received! I will recommend Eyes & Ears yo everyone.
Dr. Treadaway and his entire team were so welcoming and honest. Appreciate the service and look forward to visiting his office again!
Went to Eyes & Ears to have my senior hearing checked. Last time I had hearing checked was over 40 years ago. This was an outstanding experience. Great location with plenty of parking . The office decor is very pleasing with plenty of room for displays and waiting area. The staff go out of their way to let you know they appreciate you and really work hard to let you know they are interested in your well being.I met with Lori Roby AuD Doctor of Audiology. I was very impressed with the equipment they use now days in the Digital Hearing Healthcare Industry. If you know or think you may be losing some of your natural hearing I recommend Eyes & Ears strongly.
Eyes & Ears has warm, friendly environment created by their wonderful staff! Also recommended contacts that were a much better fit for me. Very happy with my experience, I will be an ongoing customer!
Dr Roby is knowledgeable, efficient, and compassionate. Their services and products are economically priced with the patient in mind. For my specific service Dr. Roby was $400-500 lower than their competitors and I received more for that service than the others offered.
Beautiful people inside and out. Kind and professional. They explained everything well and I definitely reccomend them.
Very thorough, courteous and professional. Extremely pleased all the way around!
The receptionist was very kind and greeted me as soon as I opened the door. Every personel I passed in the hallway greeted me as well.Very clean and modern, a great addition to Southlake.Dr Roby was very thorough in my hearing exam for tinnitus. She explained my results in detail, even showed and explained to me the pictures of my eardrums.We discussed options and what would be best with my budget without pressuring me into making any immediate desicions.
Seemed to be thorough testing of hearing, just that the aids were a little more than I could afford.
From the receptionist to the optometrist, it was an excellent service. The staff makes you welcome with some nice banter and jokes all the while maintaining a professional experience.
Great and Professional staff. The facility was very clean. The doctor took time to check everything in detail. I would definitely recommend going there!
The Dr. and staff are very knowledgeable and affable, plus the prices are very reasonable.
Service is excellent. Thanks
Staff is so friendly and helpful. With no vision insurance it is the only way to go. Pay less and get the highest quality.
Ive had my Eyes & Ears hearing aids two months. Best part is feeling like a normal person again, hearing conversations, music, tv and movie dialog! Added benefit is the effect the aids had on my tinnitus. It masks the ringing. What a relief! Thank you, Dr. Roby.
State of the art technology. Friendly and helpful staff. Dr explain everything in detail. Best place.
I went to Eyes & Ears for my last eye exam. I usually dont write reviews, but had to in this case. I learned more about my eye health on this visit than any other eye doctor Ive ever visited before. Also, the eyewear selection was the best Ive seen. All the frames were the same price...no looking at price....just picked out the ones I liked best! I have an appointment to get my hearing checked too. The staff was very polite and professional.
Super friendly, really great with kids. Highly recommend!
Everyone is so nice and friendly!! Had no problems at all
I recently visited Eyes & Ears to consult with Dr. Leah Bohnert and update my eyeglasses. The offices were bright, clean and nicely decorated; the shelves had a fabulous array of eyeglass frames to look at. Kaileigh at the front desk was very welcoming and got my information put together quickly. Technician Mary took me into an exam room for some initial testing and measurements. She was friendly and professional, explaining what she was doing as she worked. Then Dr. Leah came in. As she did her exam, she expressed a point of concern. She told me she wanted her other technician, Maria, to perform a visual field test.So exam and testing complete, Dr. Leah updated my prescription. Now for her concerns. Based on her exam and my recent history of headaches and double vision, she wanted me to contact my regular doctor to order additional testing. Specifically, imaging of my head to rule out any kind of space-occupying lesions. Needless to say I was not expecting to hear anything like that, but obviously I was in very capable hands. She would forward her results and a letter to my doctor later in the day. I am truly blessed and grateful for Dr. Leah’s being so thorough.NOW it was time for the FUN part . . . selecting new frames! With the help of my eyeglass “fashionistas” Mary, Maria and Kaileigh, I found something really beautiful and very reasonably priced. Next visit, SUNGLASSES!Many thanks to the lovely, caring and talented ladies of the Eyes & Ears team. An amazing experience!
Christopher Treadaway was patient, kind, caring and thorough.
I rarely recommend a service online publicly but I was so impressed today with Eyes and Ears in Southlake. They have optometry and audiology in one convenient location with concierge service at an amazing low, all inclusive price that beats my VSP eye insurance with the best service in the industry. Me and my twins had our eye exam(which includes the eye mapping and other things that cost extra at other places) and contact lense fitting for one very low cost. Their frame selection, which is huge, includes non-glare and and all the other bells and whistles that always cost extra for one very low price. The staff is so nice, helpful and friendly. I was very impressed with my experience and highly recommend them to anyone in DFW! #eyesandearssouthlake #eyesandears
Beautiful office, awesome diagnostic equipment, staff was warm and friendly and the doctor was professional, thorough and also very friendly.
Such a nice, clean environment with a courteous & professional staff! Highly recommend Eyes & Ears to anyone in the area!
The staff and doctors here are very professional and knowledgeable. They use the latest technology and addressed all my questions and concerns!
The entire staff is super friendly and professional. I could not be more pleased with my experience.
Dr. Leah and staffs provide legendary service.
Awesome service, staff, and price here. I was hesitant before I go because this place just opened for 2 months, but I’m so glad I gave it a try. Dr. Clarke and Sabrina are very helpful and patient. I have high cheek bones and nerrow nose bridge so finding the perfect pair of glasses is never easy for me. I tried a lot designer frames like Gucci and Burberry and they just do one size fits all (not me). But Sebrina really knows their products and find the perfect match immediately for me. Can’t wait to get my new pair of glasses!
Very thorough exam and very nice facilities.
Loved this place, good service and very friendly staff
Great experience. Nice staff.
Great staff. I highly recommend.
I had a great experience!
Awesome place, great staff !
Easy powerful and fast