I booked an appointment with Kim based off of the reviews I read on Google and I’m so glad I did. Kim is professional, educational, and did an excellent job making me feel at ease. She recommended products without being pushy or persistent but instead because I had so many questions. The waxing job was thorough, timely, and one I would hope to have again. I cannot recommended Kim enough!
I’ve been using Vashti for my waxing services for years! She does a wonderful job. There is a location that is closer to me than this location. She makes it worth the little extra commute.
I got a Brazilian done by Kim based on reviews and she is the BEST! I’ve been getting waxes for 3-4 years and no one has ever been as educational and thorough as her. She’ll give you all the tips and tricks and consistently checks if you’re comfortable throughout. Would give 10/5 if I could!
First time getting a Brazilian in my life. I like to think I have a low pain tolerance and I was expecting A LOT worse than what I endured. I had a great experience all around the staff was very polite and informative. I was a bit squirmy and definitely not the best patient but Kathryn was so helpful and guided me through the whole process and extremely patient with me. Thank you Kathryn for your patience!!
Completely reprehensible behavior from this location. Will never do business with them again.My wife requested a refund from the supervisor Alexis for services not rendered, but was told that the refund could not be approved by her and had to be sent to the manager, Suzanne. She was told she would be in contact within 7-10 business days. After that time had elapsed, my wife called back to the same tune from Alexis, that the manager would call her about a refund.In the meantime, life happened and that refund was put on the back burner. Well, today, this location charged her account AGAIN. Not only did they not give the refund that was due, but they charged her account without her authorization.Absolutely unprofessional.
Vashti is amazing! Highly recommended her.
Always clean. Kim is one of the best. She makes it as comfortable as possible and she’s very thorough. Front desk people are always polite.
Highly recommend Kim!! Vashti is my back-up and I highly recommend her as well. Great ladies and excellent service.
Kimberly is the best water! I have been going there for 4 plus years. Fantastic work!!!
Always great service. Erin is amazing and very kind and gentle. She listens to my request and has patience when delivering them!
Kimberly has always been very professional, respectful and skilled. Much appreciate her hard work, professionalism and quality of care !
Book with Kim! I went to the Colleyville location three weeks ago and was not 100% satisfied, so I decided to go to the Southlake location. I booked my appointment with Kim based on her amazing reviews on google.She lived up to them! Professional, quick, knowledgeable, etc.My appointment was at 12:30pm and I was out the door by 12:45pm, this included my check in and check out time. My last appointment took about 30 minutes and was not as pain free as Kim made it to be.Thank you Kim.
Clean, organized, on time, professional. I have felt comfortable with all 5-6 wax therapists I have seen in the past, but my first choice is Kim. She is experienced, thorough, friendly, and truly just a good person!
Friendly but profesional. Always helpful and job well done.
Vashti is always fast, on time, professional, and a lovely conversationalist! She will put you at ease while performing services, and is very thorough.
I am an unbelievably picky person when it comes to my eyebrows, and Kim is hands down one of the best. She doesnt just clean you up and send you off, she actually shapes your brows to fit your face and how you want them. I live in Dallas now and STILL drive to the southlake location, I refuse to go anywhere else. Shes also so nice and makes you feel comfortable while youre on the table.The Southlake location in general is also nice, the girls at the desk are sweet and helpful and the establishment is always clean.
Kim is absolutely amazing and always so thorough! I will drive even further just to go to her.
Erin is amazing and I highly recommend her! European Wax is clean and everyone is very friendly.
I got Erin as my wax specialist and she was awesome! She was super cool and she didnt make me feel awkward at all! I got my bikini waxed and It was like I was having a conversation with one of my girls! She gave me all the know how on taking care of the after burn! LoL I got it done yesterday and I already feel so much better because of the wipes I bought! Dont be scared ladies!
Very professional and timely services. Kimberly is amazing!
Highly recommend this location! Gabrielle at the front desk was so welcoming and helped get me in fast. Gabby who did my wax was very sweet and didnt make it feel awkward at all. Definitely going to this location from now on!!!
Waxing technician works was high quality and professional.
I went to Kim and she’s amazing! Very knowledgeable and makes it as painless as possible, I will be returning!
Vashti is the best waxer ever!
So easy and felt very comfortable the entire time !
The ladies at European Wax Center are friendly and will accommodate you the best they can including schedule changes. They keep the environment very clean and provide quick service. I never spend more than 15 minutes here. They listened to me about my sensitive skin issues and paired me with the best esthetician.
Amazing staff!! Great Products!
It was my first time getting a Brazilian and I was nervous. Front desk was indifferent and came off rude. The room I was taken into felt like a doctors office with the harsh fluorescent lighting and uncomfortable table. I felt so exposed and uncomfortable the whole time. The waxing was extremely painful and a lot of hair was remaining after my service. She waxed me way too slow when pulling and did not spend enough time on me.
Kimberly is simply AMAZING! She has never disappointed me, my family or my friends!
Ive always been an extreme fan of all EWC locations. Their service is always friendly and quick and the grooming is impeccable. The most painless Brazillians and cleanest services. Id highly recommend any EWC center for waxing!!
This EWC is a great location, everyone is super friendly. Vashti is excellent and makes sure you are comfortable and happy with the wax services. I used EWC in Florida and continued EWC when I moved here 6 years ago. I also have brought my teenage daughter and they were amazingly gentle with her.
Vashti is AMAZING. My brows look great and my under arms were quick and painless. Shes quick & thorough. Plus she makes you feel so comfortable that everything is over before you know it, just how i like it!
Very friendly and very knowledgeable
Wow so fast, so efficient. KIM was amazing and super informative. The receptionist was a complete sweetheart, absolutely love my whole experience from start to finish!
Best location. I love Kim. :)
Love Vashti
Kimberly is the absolute best. Ive gotten waxes for many years and Ive never had a specialist as professional and skilled as her. She always does an amazing job and makes you feel like youre her best customer. Book with her and you wont be disappointed. The Southlake facility is always clean and the staff are friendly and efficient.
Vashti is the best!
Kim was great and made me feel at ease
Kim is the best of the best!
This is the second time I have been here and both times there’s there has been quite a bit of hair left.
This was my first experience at this location with Bree R. and she was amazing! She was considerate of the wax temperature during my Brazilian, aways asking me if it was ok. She took her time and was thorough with the hair removal. I will definitely ask for her to take care of me in the future! If you go to this location, ask for her, she was great!!
Rude front desk staff!
Deceptive advertising, rude receptionist.
After getting burned from using soft wax for underarm waxing at many other salons many times, I decided to look into hard wax. I found this place and I love coming here. The girls are always so nice and very professional. It’s a little pricey compared to soft wax, but believe me it’s worth it! If you have sensitive skin I recommend this place 100%.
Kim Clark is amazing! I have been coming in for about 2 years and wouldn’t think of going to anyone else. Kim takes great care every time she sees you and makes the appointment comfortable and enjoyable.Melissa and the team of girls that greet me every time I come in are a joy and add to the experience. Very happy to have found such a great place. Thanks
If you live in Southlake, you must go see Kim for your waxing needs. If you are visiting Dallas, you must go see Kim. She is such a seasoned wax specialist who knows what she is doing without hesitation. I love my results!!!! Ive been coming here for years and Kim is the best and is VERY consistent with the quality in service, and a genuinely wonderful human being. Customer service is top notch here and I look forward to going back every time because of Kim. Thanks Kim!
I am a first time ever waxer and Kim did an amazing job of walking me through everything. It wasn’t as painful as I was expecting and I will be going back again (already bought the year supply of passes). Highly recommend asking for Kim when going!!
Kimberly Clark was my go-to wax person for nearly three years. I didn’t know what a gem she truly is until we moved from Southlake and I haven’t found anyone nearly as good. Don’t hesitate - book with Kim!
Ive had several waxers here and theyve always done a great job.
I love European Wax Center here in Southlake and I especially LOVE Kim C. The crew members are always welcoming and the lobby along with the rooms are always spotless. Kim is such a great conversationalist and always makes sure I’m comfortable with the temperature of the wax. She is so caring and makes each and every experience memorable. I will continue to recommend EWC because they are so wonderful across the board!
I’ve been waxing here for almost a year now and I love it! When you have your first appointment with Rikki, she goes over what she’s going to do before and as she’s doing it and consistently checks to make sure that the wax isn’t too hot! I have very sensitive skin to heat and fragrances and she makes great care to ensure my skin is alright and will work with you on after wax care for sensitive skin. She chit chats with you to make you comfortable, but doesn’t dive too deeply into personal life, just enough to be relatable and have casual conversation. I’ve been waxed by two others at this location and Rikki is the best fit for me. Rikki is the reason I keep coming back!
My experience was nothing short of amazing! I called to see if they were accepting walk-ins and Tameya (so sorry if I spelled that wrong) answered the phone and she was very sweet and welcoming. She told me there was no wait and I could be seen immediately. Bree did my wax and it was wonderful! Ive been getting waxed for a little over a year and this was the least painful process Ive ever had. Both girls were brilliant and I will definitely be coming back!
Kimberly is outstanding. She’s conscientious, professional, and knowledgeable. She is the reason I drive from Denton to Southlake for my waxing needs. Thank you for being so awesome, Kimberly!
Amazing customer service! Knowledgeable staff with efficient and quality waxing services. Will definitely come back!!
I love the Southlake location. Anesia is so nice and always knowledgeable on products. Book a wax with her, she does a great job!
This was my first visit and everyone was so professional. I will sure recommend to everyone. The wax specialist Marissa did a fantastic job.
Gabriella is my girl!
First Time Here!!!!!! My wax experience was Awesome!! Mia was Great in explaining everything, she made me feel comfortable and confident.She answered any questions that I had in regards to my waxing. If you are in the area I highly recommend this center.
Kim is the BEST person I’ve ever had do my eyebrows. I drive all the way from uptown to see her! She’s explains everything that she’s doing and why’s she’s doing it to get the look you want. Would recommend her!
I can’t say enough good things about the staff here! Everyone I’ve encountered at the desk is so kind. I was super nervous the first time I went in for a Brazilian as I’d never even had my eyebrows done before. Rikki made me feel so comfortable and gave me helpful tips since I was so new to waxing. It’s now been a year and I’m still going to Rikki for all my services. Shes always been so accommodating, even when I decided to wax my underarms on a whim (best decision ever!) Highly recommend for anyone looking for professional waxing services.
First time getting a Brazilian and Bree R was amazing and made me feel so comfortable .Definitely going back to see her again.
Everyone there is so sweet and help to create ap warm and caring environment! The front desk ladies were very polite and answered all of our questions. Krysten was my 0wax specialist and she did a great job explaining how and what she was doing and why! I am very pleased with her results!
I called in last minute to get my service and the staff is very nice and accommodating! The front desk is sweet and my wax specialist (Envett) had done a good job!
Kim Clark is one of the best waxers here. I love that they do not use strips and it is truly a gentle waxing experience. She always makes sure the temp is just right and holds pressure when pulling the hardened wax up to ease discomfort. I will never be waxed anywhere else! She is efficient, timely and the conversation helps take my mind off the waxing. The products here are too notch as well, from their brow powder to brushes, lotions and more. Private rooms give you a private luxury waxing experience.
Erin was great!!!
I resisted waxing for a long time because I was afraid it would be painful. It is not exactly pain-free but it is not as bad as I thought. The first time was definitely the hardest. They really helped to make it easier and did not make fun or mock me because I was afraid. The two clinicians that have worked on me have both been very professional, fast, friendly and effective. I think they are pretty affordable because I signed up for their savings plan by paying ahead. As time goes on it gets easier because the hair seems to get finer and softer. I get through it by breathing through and distracting myself by talking a lot with the clinician. It is nice not to have to shave every day or two which really irritates my skin.
First time waxer, DREAM COME TRUE 😍!I read reviews prior to scheduling my appointment. Kim was a pretty convincing choice and she delivered exceptionally. She was very thorough in explaining everything, she made me feel comfortable and encouraged. My first experience waxing was a breeze and was truly worth it. Thank you guys so much. I love how discreet picking a person was on the app. The app is great and necessary in answering any questions you have prior. I’m officially a waxer for life.
Great experience very nice helpful staffFirst time at this location SouthlakeWould recommend it to anyoneWill be backCarol Spann
I highly recommend Kimberly Clark ! She is very professional and knowledgeable, and made my service as pleasant as possible. She let me know what to expect each step of the way, and completely eased my anxieties about having my service done.
Anesia was so kind. She was so knowledgeable, gave me a few great eyebrow growth tips and I will definitely be back!
Happy New Year!Approximately 2 weeks ago I decided to give European Wax Center a try after having an allergic reaction after receiving wax services at an eyebrow threading place in Southlake. I was hesitant at first because besides not knowing what to expect - I was also wondering about the fact if they would charge me for a full upper leg wax service for my upper legs are not fully covered with hair. When entering the center I was greeted by a friendly front desk clerk who understood my concern. Although I had no scheduled appointment I was served within 15 minutes. Ms. Anesia, the esthetician, who served me, made me feel comfortable and did a wonderful job. Also, I had no allergic reaction. In the future, I will get my waxing sevices done at European Wax Center but will probably look for a center closer to home.I highly recommend European Wax Center in Southlake. Just give them a try If you live in or near Southlake - you will not regret it.
From the moment I walked in the door I was blown away!!! The girl at the front desk was super sweet and informative (& wasnt pushy, which I loved, she just talked to me like a friend....not like she was trying to sell me something). & Elizabeth was AMAZING!! My eyebrows have NEVER looked this good! & she herself was very informative, walked me through her entire process, was super friendly, made me feel right at home, and is just amazing at her job!!! She shows that she really cares and wants your eyebrows to look the best that they can....which all of us can appreciate because we have all had a bad wax job!!! Thanks Elizabeth!! See you in 3 weeks!!
Very clean location and friendly staff!! Just got my first wax ever, and Kim was absolutely amazing. Made me feel comfortable and informed of everything. Definitely recommend!
I usually drive to the one at Alliance even though it is further for me because I had a bad experience the first time I went to this one. Yes, it was a particular technician. This time I had Amy and received the best waxing Ive ever gotten! She is very friendly, puts you at ease right away and is super thorough, checking with me along the way to ensure i was happy! I spend a lot of money for waxing and had full arms, full legs, underarms and Brazilian all done in one appointment, so I want to get what I pay for. I will use Amy every time! What a asset to this store!
First Timer & loved it. Very professional, great customer service and did a great job. What more can you ask for?
Definitely recommend this place! Ask for Anesia, she’s awesome!
Vashti does an amazing job and makes me feel so comfortable. It was my first time getting a wax and I was so nervous and had so many questions and she literally was able to answer each one and made me feel so much more calm. She educated me on how to maintain my waxes longer and didn’t pressure me to buy any of the products there either. Now I go regularly and I’m never nervous anymore and actually look forward to my wax appointments. She makes it smooth, quick, and easy for me to walk in and strut out! Haha Also, it’s been such a breeze to book appointments here too. All the ladies there are so nice and helpful. Great service, great results, and overall a really great business!! I definitely recommend this business — and Vashti!!
I got my eyebrows done by APRIL and she was amazing!!! I don’t think my brows have ever looked this good & she was super sweet and informative!!! Definitely recommend seeing APRIL for all waxing needs :)
Kim is the best, come to this location just for her! Nice staff up front too.
I have been waxing for a few years, and recently moved back to Texas from LA. I am the type of person who finds a specialist that I like, and I stick with them. So it is safe to say that I was a little nervous coming to this EWC location because me and my last wax specialist were very close.I came in for a brazilian, underarm and lower leg wax service and was assigned to April Marquez. Shes great! Shes thorough, clean, she takes her time, and she makes effort to hold a conversation. I appreciated that she asked me if the temperature of the wax was OK to my liking, as well as, let me know each step that is about to take place within the service (Ive never received that before).She is a very sweet woman, and I now claim her as my new wax specialist! Thank you April!! I highly recommend her :)
Best place for a Brazilian wax. So quick and almost painless. Love going here. Always professional and clean!
AWFUL EXPERIENCE. I went for an eyebrow wax to get a cleanup, and during my appointment, my waxer got wax on the middle of my eyebrow. She failed to tell me this happened, and rather than informing me that there was now a missing patch of hair in my eyebrow, she tried to say that it was there before my appointment. When I made it clear this was not the case, she then broke down and apologized for getting wax in the wrong place, leaving me with a bare patch of skin. When I requested to speak to a manager, the manager was not in the office, and the staff had clearly not been trained on how to handle this situation. I was told that I would hear back from the manager, and it has been over 24 hrs. since the event and I STILL have not heard anything from management. Terrible customer service and terrible staff.
The staff is very warm and inviting and they have always done an exceptional job.
BEWARE OF BURNS!I had my eyebrows done by April and now have two burn marks beneath my eyebrows. April assured me they were normal and would go away. She’s wrong. She waxed that part twice and clearly she got it too hot or did too much because I’m now missing the top layer of my skin there. Called and the manager was out, but will be calling back tomorrow. Do not go unless you would like burns.
Always a good experience
The cleanest, classiest waxing experience Ive been too. All the locations are great.
Kim is amazing. Highly recommend.
Handled my last minute request she was a little rough but it wasn’t to bad for my second time getting a wax
Kim was incredible, she was extremely professional and very knowledgeable. I will use her again. Thanks for the great service!
Everyone is always very friendly, and the wax specialists are good at what they do. Kimberly is the best!
Everyone here is so nice and i recommend Vashti, she does a great wax every time!
Today was my first time here. Place was clean and staff was friendly. Erika did a great job!
Very friendly service at the front and with the aesthetician. Spacious and clean.
Always able to accommodate my last minute request
Great place to come and get waxed.
Great place to come and get waxed.
Kim is the best!
Mara was excellent.
Kimberly is the best