Nice facility. Great management. Fair prices.
Great clean environment. Staff is very professional and efficient.any time i call and ask questions about my unit they are on it right away. Great job staff at southlake storage for all the help and support with my unit!!!😁
Excellent customer service! We visited several local storage businesses and we were very happy with the facility and its location. Special shout out to Mariah for here above and beyond customer service!!
Superior service. Super friendly. Helpful. Clean. Secure. Mariah was a pleasure to work with. Expeditious and thorough. So appreciate her time.
Professional personnel, new clean facility, great security and location. What more can you ask for? Kenesha has been great to work with. I will recommend this place to anyone that values their items because the security here is Incredible.
Very clean, well priced units, professional and friendly staff! Kenesha is simply great and worked well with my movers!!! Also, this facility physically monitors storage units daily as well as with video systems. My teenage son had placed our lock on unit backwards and Southlake Storage contacted me same day. WOW! I highly recommend this facility!!!
Kenesha Byrd is absolutely amazing and very friendly. She was very helpful in finding the right unit for us. The property is well maintained too.
Upon arrival to Southlake Storage facility on Continental Blvd location in Southlake, TX 76092, Kenesha greeted my husband and I with a smile, Texas Style. She was very personable and knowledgeable. Kenesha articulated how requirements and policy for having insurance on items being stored. Her tone an demeanor were welcoming. As a native Texan, a saying the elders imparted to me at an early age, Your Word Is Your Bond. Kenesha demonstrated and made good on that every time we visit and shes working. Her security brief on entering and exiting facility was on point.
Kenesha was great to work with.
Came in to get a small 5x5 unit. Both Mariah and Kenesha were super nice and helpful. They both clearly know what they are doing and were able to make suggestions on the merchandise in the office that they had for sale as well. The property is kept clean and well lit, I feel safe when here even alone, which I dont usualy feel safe at storage places so this is super inportant to me! Will recommend this location to my friends.
We just rented a unit and were impressed by the facility and outstanding staff. Clean facility, friendly staff, and great location.
Clean secure property and units. I worked with Kenesha Byrd to rent a unit and coordinate my movers delivery and she was great! She made the whole process much easier than I had expected. HIGHLY Recommended... great price too!
Kenesha made the rental very easy. The facility is clean and nice.
I spoke with Sherry Parrish over the phone in my search for a storage unit. She was so personable and helpful that I felt compelled to come in and see the facility. When I came in, her professionalism and knowledge made the decision to choose this facility over any others in the area an easy decision. The facility is state of the art, and amazing. Most importantly, Sherry is the best!!The beautiful rows of purple flowering bushes and well manicured landscape also make renting here so nice.
100% would recommend Southlake Storage! Kanesha is so friendly, professional, and made me certain this was the place I wanted to use! This was my first time renting a storage unit, and she makes it so easy. This location has great prices, incredibly clean and new facilities, thorough security, and nice personal touches when you rent a new unit. Its also in a great location, close to the highway if youre not in the immediate area. If youre looking for storage, this is the place to be!
We visited several storage facilities in the area and ultimately chose Southlake Storage because of the customer service Kenesha offered. She made the storage portion of a stressful move enjoyable. Thank you!
Such a great clean place. Kaneesha worked so hard to find my wife and I the perfect space! We have already recommended this storage facility to friends
Same old playbook. Rapidly increases rental rates after getting you in their facility for several months.
Fantastic facility. The staff is outstanding. Kenesha is great to work with and extremely efficient and professional. The property is well maintained and very clean. Prices are extremely fair as well.
Very clean and well lit with good security. We looked at many places in the area and liked this the best... by far.
Clean building, friendly staff, good security, and exceptional service. Kenesha helped me pick the perfect unit and Im very happy to have a spot.
Kenesha listened to my needs and wants and delivered exceptional customer service. Clean facility!
This place could not be more of a godsend. I think it starts with Kenesha, to be honest. The place is ALWAYS clean and spotless, she’s always making sure I know my way around each time. I don’t why but I find myself here ALOT, and all I do is store my stuff here. But between Kenesha being such a positive energy, the supplies on display, and just feeling more secure knowing my stuff is sealed up nicely; who WOULDN’T want to come hereJust stop looking around for a place to keep your things and just come here!
Love the atmosphere of this place!
We are thrilled. Clean, climate controlled and excellent customer service provided by Keneaha! Moving is always so stressful but she seamlessly got us the space and then spaces we needed to accommodate our needs. Prices are fair. Highly recommend. Ask for Kenesha, she was a total delight to work with.
Kenesha Byrd helped me get my storage today. She made the whole process really easy! Great place
I must say Kenesha was so polite. She handled all of my needs exceptionally. Her customer service skills were immaculate! I would definitely recommend storage services here to others. Thank you! Keep up the good work!
Thank You... Thank You...Thank You... Kenesha Byrd for your professionalism in helping me to pick the size unit I needed and lock it in. Keep up the great work. While I was waiting to finish my transaction she had someone on sight fixing the elevator to make sure there was no inconveniences to our ability to move our stuff in the storage unit. You Rock again Thank You so much!!! 🤗🤗🤗🤗🤗🤗🤗🤗🤗
Kenesha is very awesome. She absolutely has great customer service. I was just shopping for storage but after a tour of the property with her I decided to rent a unit today. I couldn’t resist I had to give this place the 5 stars it’s deserves. This place has great security... cameras in each hallway, freight elevators, clean restrooms, and free WiFi. Plus great prices! I definitely recommend this place!
Great experience. They informed me of all the specials they were running. Couldnt have been more pleased.
Staff was very patient and helpful.
Hello ! My name is Amy i have Rent the unit in the Southlake Location and the young lady name Kenesha Was helping every time I’ m in my storage she was supper super helper she is great to me I could give her more than 5 stars ...+ ++plus and plus........
Came in and was greeted by Kenesha who was super nice and knowledgeable. Gave me all the information I needed.
Kenesha is super great and professional. The property is new and beautiful. I moved in with a great price.
Clean beautiful facility.
I was doing a job here and the manager Kenesha was so so so helpful! She would occasionally ride around on her golf cart offering my team water or any other assistance. Overall i had a great experience here with many thanks to the manager!
No Joke, this place has been really great! Prices are comparable to other places not near as friendly or well kept.
Clean facilities and great security, you get what you pay for!
Kenesha was extremely helpful in aiding me on my storage needs. Excellent customer services! The places is exceptional clean and the restroom. Yes it does have access to restrooms during hours of availability. Conveniently located and easy access.
Very professional, friendly, helpful, knowledgeable staff. I am so glad I found Southlake Storage. The building is clean and I feel very good about storing my car there.
Great option for storage in SL. Nice, new facility. Kenesha - the manager - is very responsive and great to work with.
Brand new and clean........very helpful personnel. Competitive rates!!!
Great service!
I had an “EXCELLENT!!” experience today at Southlake Storage. My customer service experience with my Sales Representative, Kenesha Byrd was everything outstanding customer service should be, knowledgeable with all the equipment, how to access and use my information, everything I needed to know about a place I am entrusting with my valuables. Kenesha was very friendly and hands on. I look for and expect great customer service every where I go because I want and expect to be treated as I treat others, she went above and beyond in a timely manner. Kenesha put me at ease after having a busy, exhausting day of packing and moving. I know I already told her how much I appreciate her and how glad I was to meet a woman with such exuberance in character but I felt other customers and especially Southlake Storage Management team would love to hear how great she is representing their company.Thanks Again,Ms. Kenesha Byrd
When we first went to check out this place we had walked in right before closing - we try not to do this to people so we were trying to ask questions quickly so we would not impose on Kenesha getting to go home! But she was so friendly and took us to go see a couple units and answered our questions. Her customer service has been polite, personable and friendly. This place is new and clean, and working with Kinesha has been a plus. We definitely recommend it!
The young lady Kenesha help me out with everything I needed. She also had good conversations as well 😌
Kenesha was a huge help. Turned a stressful time into a piece of cake
Kenesha was professional, helpful, and extremely accommodating. The facility is new, clean and secure. This place was recommended to me and I will also recommend it to anyone I know with storage needs.
Great company! I’ve leased two units since they’ve opened and they’ve have been great to work with.
Rented a space for a short time here at Southlake Storage. This facility did not disappoint and had the most knowledgeable staff to assist with all my questions. Really appreciate the experience. Thanks Sherry!
Site Manager Kenesha is the resource to connect with at SL Storage. Received outstanding service to secure a storage unit and provided a very reasonable price. Treated with exceptional service and highly recommend using SL Storage.
Clean beautiful facility.
Kenesha was very informative and answered all my questions I had in mind. I would definitely recommend.
Great customer service. Kenesha made the whole process so easy. Able to move into the unit I wanted at a great rate and perfect location close to my home and business. Security is a huge plus for me. Thanks Kenesha!
First of all i was greeted by a young woman name kenesha she help me with my unit even went an extra mile for me she was so professional that Im going to share my experience cause this young lady knows how to treat her customers with loving care thank you Kenesha you are what we need at this location...
Very nice and clean business, the manager Kenesha is very informative and knowledgeable and answered all my questions attentively. Ill be recommending this place!
Such a friendly atmosphere. And Kenesha is such a great and person helps answering any and every question
What a great atmosphere Kenesha is very professional and detailed with her work she actually help me with a unit show me. How spacious it was...thank you kenesha Shes definitely what Southlake needs...
I would recommend this location to anyone. The manager Kenesha keeps it professional and extremely helpful!
Yesterday I came to visit Southlake storage, and I just want to start off by saying this place is so nice inside and out, very clean. The manager kenesha knew exactly what I was looking for when I described that I didn’t want something too big or too small due to the fact I’m moving from a apartment to a house and want some stuff stored. She gave me all the ins and outs and even took me to see the different types of units. The professionalism here is great 👍 If you are one to base everything on reviews like me then you will chose the right storage for you and it’s here at Southlake storage. I would recommend asking for kenesha she knows exactly what she is talking about and is truly a lot of help. Thank you again, kenesha!
Excellent customer service !! Kenesha goes above && beyond for customers. There’s no other place I’d rather go for a storage unit.
Kenesha was absolutely fantastic she really took her time answering all my questions and I had alot of them. She is patient and very knowledgable. She is a great asset to this company. I will be recommending this company and will tell all my friends to go see Kenesha. Thank you Kenesha
Came in to view a unit Kenesha was very helpful and friendly
Kenesha is very kind. Great customer service.
Beautiful storage facility great prices!
Excellent customer service. Kenesha treats you like family from hello!
Kenesha was excellent!
Kenesha was great