Weve used Todd and Modern Media a year ago to update our theatre room . They did an Outstanding Job! Read review below by Ranger Roberts..So we called them in on our Control 4 Outdoor patio system that had NEVER worked as advertised and had been the source of frustration for over 2 Years.. Although Just recently certified as Control 4 installers, The team of Nick and Spencer came out to evaluate and trouble shoot the system. And after an extensive checkout, they Finally got our system working consistently as it had been designed to do and even integrated our TV audio sound system to our Sonos speakers, making it a true outdoor theater experience!If you call only ONE installer.. Call Modern Media!! Todd and his Team of Nick and Spencer are absolutely TOP NOTCH!! You wont regret it!!
Todd, the owner, came by to evaluate my current system which was not working properly. Not his brand of equipment but looked at it and diagnosed the problem in about 5 minutes. The original installer never identified the problem after multiple attempts. I had actually called Modern Media to consider changing systems since I had so many problems. I am going to build a house so he suggested just waiting until that project was done. He could have sold me another system but did the right thing for his potential new customer. I am impressed and will definitely use them to design/install the system when building my new home!!!
We had a great experience with Modern Media. Todd designed a state-of-the-art home theater for us within our budget and thoroughly answered all our questions. Nick then led the installation. They were very punctual, professional and paid attention to every detail. We are completely satisfied with our new home theater and will continue to use Modern Media for all our future AV needs. Highly recommended.
The Modern Media is the best around. Incredible customer service. Highly recommend.
We are very happy with Todds work. Everything is as we agreed, equipments, Installation and other services. The crew coming in to install were very helpful, and figured out how to make some things even better and troubleshoot problems for us. We definitely would use Todd again!
Modern Media is awesome. Todd met with me and designed exactly what I wanted. They were always on time and professional. And they explained everything once installed and made sure I knew how to operate it all. Couldnt have asked for anything more.
The guys were excellent. On time and courteous and training on new remote was good. 101 for us seniors! The service, equipment and teaching they offer if for lifetime.
Modern Media showed up on time for the appointment, found a creative solution to the AV issue I had and had all the components and tools to get the job done right! Highly recommend these guys! :)
I really had a great experience with Modern Media when they installed my theater room on Monday October 19th the installers Nick and Spencer were on time and communicated very clearly through the whole process. I highly recommend using Modern Media for you entertainment needs.
I was looking to update my 15 year theater room and after several no show appointments and no Call back meetings, I came upon Todd and his modern Media Team. At our initial meeting I had an excellent feeling about Todd!! He is Cordial, Knowledgable, and Creative.. he evaluated my equipment and asked specific questions on what I wanted to accomplish. First and Foremost.. Todd is Honest and a Businessman with integrity! He didnt try and sell me equipment I didnt need.. He came up with a proposal that integrated much of my current system w updated AV electronics.Todds proposal was the most detailed and user friendly quote Ive EVER RECEIVED!! The email had hyperlinks that took you to EVERY part he was recommending for the project.. You just clicked and the description was RIGHT THERE!!The other critical part of the Modern Media Team is Nick and Spencer.. the installers. They were both Punctual... Professional...and Perfectionists!! Nick is a master artist with the way he wire bundled the maze of cables and connections behind the equipment rack and expertly fixed problems left behind by previous installers.Our Theater room transformation is just incredible! We couldnt be happier.. If I could give Modern Media 6 stars.... I would !!If you want a team that will do WHAT they say they will do ... WHEN they say they will do it... in a professional and honest way !! Call Todd at modern media.. Youll be glad you did !!Good Luck ! Ranger Roberts
We would highly recommend Todd Forgan and Modern Media. We have been delighted with the results of our new AV system in our house. Todd and his crew were extremely professional and so nice to work with. Todd is extremely knowledgeable and very detail oriented. He took a big project and made it simple to understand. He gave us a very detailed quote and we felt very comfortable with what we were spending our money on. He gave us a timeline and stuck to it. Out of our whole remodel project this has been the easiest and most reliable part. We love our new surround-sound system. We love our new theater and family room sound and image quality. We cannot say enough as to how pleased we are, and we would work with him and his team anytime.
Initially after speaking and visiting with a large media retailer, we decided to look elsewhere. We found Modern Media through the reviews, and gave the owner Todd Forgan a call. Todd was very receptive to our needs, listened to what we were trying to design, and recommended an excellent contractor to assist with the build. All in all, everything turned out exceptional, and the crew was superb. Todd was very quick to provide a highly detailed quote which outlined all aspects of the equipment and labor. From constant clean up to installation to making sure we knew how to use the equipment, all was first class. We would absolutely recommend and would not hesitate to use Modern Media again in the future.
These guys are awesome! Todds and his guys, Nick & Mike, are truly amazing. Their attention to detail is second to none. Todds vision of what we could do with our rooms was amazing, and every possible expectation was greatly exceeded! Sheer perfection! We are truly grateful and privileged to have been able to do business with such a great company!
My home was hit with a lightning strike that damaged our entire house audio/visual network. After several contractor estimates (one no show), we chose Todd/Modern Media for his personal and professional attention to detail. His approach to our needs and a total solution fix was the difference maker. His Estimate/Bid was thorough with many details by item and overall system requirements presented logically and in priority. His recommended selections were fair and reasonable, and were of the highest quality for our needs. He didnt try to up-sell us, but intelligently presented options that would fix our existing home system, but smartly brought us up to the latest system quality a 7 year old existing system could no longer produce. Upon installation, Todd oversaw his teams great work schedule and personally also did some of the higher level work. As a fellow business owner, I have set high expectations for other contractors work. Todd did not disappoint! His leadership and expertise were apparent, and his staff also emulated his expectations to deliver to the highest standards possible. The end result was total satisfaction and I would recommend Todd/Modern Media to anyone needing any size project to perform. I am 100% happy with our experience and value provided.
I shopped around vendors and went with Todd and his team at Modern Media. Todd gave me the most confidence in his initial visit with his expertise, patience with all my questions, and listening to my needs to give me the best performance for my individual setup and budget. The install team were on-time and professional, taking the time to answer all my questions, demonstrating how to operate all the components, and giving me and my wife a demo of what our new system can do!I mentioned to Todd that I will be getting some acoustic panels and he said he will come back out after I get them installed to re-calibrate the system, now that is great customer service!
These guys did an amazing job from start to finish. I inquired with a few media companies to no avail. Todd got back to me within an hour of sending the inquiry on the website. That same day, he came by and measured our room and gave us the breakdown of his services and what he could do that would make our media room the most enjoyable. He got me the quote for the entire service within 24 hours and even worked with my budget! He was very flexible and willing to work with me. We then scheduled our install and they were promptly on time on the dot. They were very professional, cleaned up after themselves, kept me in the loop of everything happening. They made sure everything looked and sounded great during and before leaving. They showed us how to operate everything and what all they did. The owner was there for the entire process and made us feel comfortable and confident in his services. He even followed up twice to make sure everything was working properly and we loved our media room! I highly recommend using this local company who has competitive prices and outstanding customer service and quality!!
Todd has been a savior for me. He has helped me on small issues and large ones. I think hes the best!
Todd and his colleague, Mike Henry, did in absolutely outstanding job for us. I was working with a set budget, and brought in three separate contractors to provide estimates. Of the three, Todd was by far the most helpful in terms of offering creative suggestions that would improve the media experience. His estimate was also very professionally prepared, and included a description of each of the components and why he was recommending them. The estimate also offered a number of alternatives for cost savings. Throughout this process, Todd worked with us to keep the overall cost down, which was much appreciated.Installation went very well. Todds colleague, Mike, did most of the installation work, and finished the room over the course of two days. Todd then provided a comprehensive tutorial on how each of the different systems worked.Weve now had the room for a month, and we couldnt be happier. My wife and I have always enjoyed going out to the movies, but weve found over the last few weeks that we would rather stay in and rent a movie -- the overall experience in the movie room surpasses that which you get at the movie theater, and that includes the screen and sound.I highly recommend Modern Media.
Modern Media designed and installed a media system for our new home. Both Todd and Mike are very personable, thorough, and professional. They say that their work is their passion and it shows. What sets them apart from others is they completely individualize the system for the user. We are thrilled with the results! Not only is the look modern and clean, the sounds and visuals are fantastic.
Modern Media delivered. In exploring options, I contacted several firms to get a quote and insights on implementing a sound system in our family room. What I found with Todd from Modern Media is complete transparency in his recommendations and pricing.The installation team did an excellent job in getting everything set up. From clean-up to training, everything was done in a professional and thorough manner.After installation, everything was done as promised and within the estimate. Todd and Modern Media delivered a great system in a trustworthy and complete way. This was the first sound system I ever had installed, and I am glad Modern Media delivered a great experience.
The team at Modern Media are excellent at their craft. Whether you are like myself, kind of lost with regards to Information Technology and smart homes or you are already smart home smart, I can’t recommend the folks at Modern Media enough. They come in and listen to the customer, then they show you things you may be unaware of and before you know it, your home is smarter than you ever thought possible. What I really liked was that I never felt pressured or upsold. The owner, Todd Forgan, provides that personal touch ensuring you understand everything that is being done and can talk technology at the Doctorate level all the way down to the 3rd grade level ensuring anyone can understand his message. My only regret was going with someone else to install my home theater system. Their customer service was cold and they left me feeling like I was a number and not a name. With Modern Media, you feel like family. For me, I had Modern Media purchase and install TV’s on brick fireplaces, improve my home wi-fi systems, add camera systems surrounding my home, install smart light systems throughout the lower level (which are way cooler than I can describe) and added a smart / camera doorbell and smart lock on my front door. The Modern Media team are very courteous of your home and time and were an absolute pleasure to work with. I cannot recommend Modern Media enough if you are considering taking your home to the next level. I just wish more companies responded to customer needs and requests in the same manner as Modern Media. I will be a customer of theirs for a very long time.
I recently built a new home and Todd Forgan, owner of Modern Media, was with me every step of the way to design and subsequently install my structured wiring, wireless network, audio and 4K video systems. Todd is extremely knowledgeable in each of these areas. His suggestions took into account my requirements and budget. The installation went smoothly. His two technicians are also very knowledgeable. They were polite and cleaned up all of the mess. I recommend Modern Media to anyone considering media services.
The experience with Modern Media was excellent. Todd was prompt in setting up an appointment to discuss my needs and put together an excellent and creative design. Todd offered up suggestions that were helpful but was careful to make sure he understood my preferences. The installation was very nicely done and Todd and his team were helpful in making sure I understood how to operate the system and answered all of my questions. I would highly recommend.
This is the first time in a while I have left a review of good merit. The team at Modern Media went above and beyond what was expected, and then some. They service you for now and into the future. If there was a sixth star it would have been clicked. Thank you fellas !
Modern Media (Todd and Michael) installed a new sound system in the family room plus four outdoor speakers controlled through the new system. Also, set up my old system in my media room implementing new Airplay technology.I was very pleased with the overall install. Both new systems sound fantastic! Modern Media used some of my older components where we could in order to keep cost down. They charged me for purchased hardware at or below what I could purchase on line. Labor costs were reasonable - especially for how efficiently Todd and Michael worked. Where there were obstacles, they came up with creative and efficient solutions. Both systems sound amazing. I couldnt be happier with the work they did. Todd was very patient and available to answer questions and explain how the new technology worked. His training was thorough and even came out for a separate 1:1 session after the install to make sure he could thoroughly answer my questions.
After looking into different media room companies for our home, my wife and I decided to go with Modern Media and we are so glad we did. Todd and his installation team members went above and beyond to meet our expectations. Our media room turned out exceptional. Todd and his installation team were easy to work with and answered any of our questions, when needed. If youre looking into getting a media room in your home, look no further, choose Modern Media, you wont be disappointed!
Todd and his group at Modern Media are absolutely the best when it comes to home AV. Everyone that walks into my home falls in love with the AV setup! They are extremely knowledgeable professionals. Not the cheapest but definitely the best! My family and I look forward to enjoying the media room and other AV equipment for years to come!
Modern Media did an excellent job for me and my wife. Todd is knowledgeable and talked through the multiple options I had until I found one I wanted. Mike and Nick came out to install the equipment and did a wonderful job. I plan on using them again in the future and would recommend them to anyone.
My house is 15 years old and much of the equipment in my Media Room was “state of the art” when it was built…. As a result, there was a labyrinth of wires and connections in my Media Room (some of the technology no longer used today) that provided several services to my house and outdoor living areas. I began having problems with the sound in my Media room that seemed relatively minor to me but was preventing my family from using it. I preferred to leave most of the old technology which centrally controlled the house as is and just fix the sound in the media room. In addition, I wanted to add some technology related to a new piece of equipment.After some failed attempts to correctly address the issue with both utility service companies and other Sound and Media Room competitors around the Metroplex, I was growing frustrated. While the people who came out to my house were all nice, no one could appropriately isolate the issue and provide a reasonable solution for an existing system that, with one exception, was working very well.After what felt like an exhaustive search to me, I happened upon Modern Media and owner, operator, Todd Forgan, right in my own backyard. From my initial meeting with Todd, I knew that I had found the right person and company to solve my issues. Todd immediately scheduled a meeting to come out to my house and review the issues. Throughout my experience, both he and his experienced team were prompt, professional, personable and happy to address my family’s needs.We put together a plan to address my issues and (with no sales pressure from Todd) spoke about and implemented some cost effective options to keep and use my existing system and, at the same time, make some minor adjustments to take advantage of newer technology and enhance our overall experience. Once we agreed upon the plan, his team showed up exactly when they said they would and worked to repair and deliver everything that we had discussed. Everyone at Modern Media (Todd, Nick and Mike) were a pleasure to work with from beginning to end.In a nutshell, I’m thrilled with the service that Todd and his team provided. They took the time to understand our issues, worked with us to put together a plan, delivered on that plan in a timely and professional manner and provided us with contact numbers so they could immediately respond to any issues or confusion that we may have had with operating any of our equipment. This is a rare occasion in today’s world where a business does exactly what it promises, when it promises to do it and stands behind the work that it does. My family will be using Modern Media again and recommending Todd and team to our friends and neighbors.Joe Frendo
Building a media room can be an expensive proposition, and my wife and I wanted to be sure that we would get a fair deal and excellent quality of work with someone we felt we could trust. We shopped with multiple vendors and never really felt comfortable with any of them. We always felt like we were being treated like just another quote that the sales person had to fill out.Then we met with Todd from Modern Media.Todd came and visited with us on several occasions, taking the time to really talk to us and understand what we wanted to get out of our media room. He spent time researching and investigating different options for us, each time talking to us about the pros and cons of what each option entailed. He never rushed us and always helped us feel comfortable with the cost and the quality of our selections.Once we made our selections, the equipment was ordered and the installations were scheduled as soon the items were delivered, which was after only a few days, rather than the weeks we were quoted at other places.The installation process went well. Todd and Mike were both very professional and very fun to interact with as they installed everything. Nothing was damaged and they patched all holes they cut to do the installation. The installation was well done and they cleaned up everything after themselves. My wife and I enjoy the media room a lot and we feel like we got a great deal for our money.I enjoyed working with Modern Media on this project because they have great customer service skills, they listen and they are very responsive. I really appreciate that Modern Media treated us like people, not just wallets.
These guys are simply the best. Save yourself some time and stop shopping now. You have found the right guys with Modern Media.
We recently had some home entertainment remodeling work done, and had a very hard time connecting with a trustworthy contractor, until we met Todd from Modern Media.Todd personally came to our home to scope out the job, and create the proposal. Within a short time, we had a nicely prepared bid that clearly outlined all aspects of the work. Todd and his team delivered exactly as promised, on time, and on budget.I highly recommend Modern Media -- Todd is the kind of guy that you really will appreciate doing business with.
Modern Media was excellent to work with, and provided options to best suit our needs considering our budget, after moving into a new home. Installers were very professional, pleasant, and completed the project in a timely manner. We have received a number of compliments from family and friends with the final product. Credit all goes to Modern Media.
Todd and his team from Modern Media did a fantastic job installing our TV & surround sound system in the living room and outdoor pool area. Spent ample time providing a detailed and thorough estimate which made the day of installation go smoothly. Neat and professional...with attention to detail and strong desire for high customer satisfaction. Highly recommend Todd and team and will use them again in the future.
Modern Media – We needed several existing TV’s installed in our new house. We had several companies come in and bid the job. We selected Modern Media after talking with Todd the owner. He was knowledgeable and friendly explaining fully the details of their bid. They were not the cheapest and certainly not the most expensive. Todd’s team was on time, courteous, and professional. Overall, an outstanding install. When we upgrade our systems Modern Media will be our only call… Thanks Todd!
Modern Media was professional, honest and a pleasure to work with. If you would like your sound and video systems installed correctly, if you like knowing that someone has your back, if you want decades of experience and knowledge at your fingertips, then you should choose Modern Media for all of your media and home theater needs.
Todd and his team exceeded all expectations I had. The quality of the work and install was perfect. On a personal note, their install team was gracious, considerate, very professional and a joy to have in our home. I am a customer for life and will tell anyone I know looking for media services to make one call to Todd.
Todd and his team did a terrific job on our audio setup. We really didnt know what we needed or how to get anything setup. Todd walked us through it all clearly and patiently, delivered a very competitive quote, and was flexible on install timeline. On install day, he and his team arrived on time and got everything installed to spec and took special care to ensure everything was neat and tidy when they were done. Both the media room and the pool area sounded amazing when they were done. Were delighted with the job and would highly recommend them!Update: we later had an issue with a speaker that was not part of the original install, and Todd agreed to come out and fix it for us. And he did it free of charge. Talk about over-and-above service!
Todd (the owner) and his team were by far the most professional, thoughtful, punctual, outstanding contractors we have worked with for anything, not just A/V. From the initial meeting to proposal, planning, and installation, Modern Media exceeded our expectations. They were on time for every single appointment, always did what they said they would do, and took great care to ensure that everything met our satisfaction (and their high standards). I would assume high cost for this level of service, but Todd worked to keep costs within our budget. Even product costs, which he could have charged a premium for, were the same price we could have gotten them for at Costco, Amazon, or similar when we shopped it around. I would highly recommend Modern Media for A/V design and installation needs!
We had Modern Media install our home theater more than a year ago, and today I had significant issues with elements of our system. I can honestly say that in this day and age it is very difficult to find exceptional customer service. Todd and Modern Media continue to go above and beyond showing that they get to do a job they love and the customers are very important to them. On a Sunday more than year after our last contact Todd responded to an my email with both an email containing details to help trouble shoot as well as took the time to call. If you are looking for a home media solution and want to deal with a company that is looking out for you, look no further.
Modern Media did a fabulous job of setting up our media room. Todd/Mike were very professional and friendly and explained all the key steps. The overall service was excellent and end result was perfect. Todd has a strong passion for this line of work and provided me with multiple options to reach a balance between the budget and equipment and accommodated the customizations I needed. I highly recommend Modern Media for any media needs.
I did some looking around and am very pleased by my choice to hire Modern Media to set up the AV system (new TV, receiver controlling different speaker zones) in my new home. I appreciated the professionalism, the attention to detail and the overall quality of the work. They also did a great job of assessing our AV needs (and AV knowledge) and tailoring the system to us. They stayed over an hour following the installation and setup just to make sure that I fully understood all the capabilities of the new system and how best (i.e. most easily) to operate it. I definitely recommend them.
Modern Media provided exceptional service with the design, consultation, and installation of our media room. Mr. Forgan and Modern Medias installation technicians (Mike & Nick) provided unrivaled expertise and information regarding the installation of our media room and entertainment center. You will not find this level of professionalism or customer support with competitors. After numerous consultations with other companies, we chose Modern Media and cant say enough about how happy we are with the finished product or our experience with Todd, Mike, and Nick.
Todd did a great job with working with us on plan to fit the space and budget. He delivered as promised and then some. Very thorough on educating us on how to get the most enjoyment out of the theater. Will definitely us Modern Media again for any upgrades in the future.
Weve had great experience working with Modern Media. Todd went above and beyond making sure we like our home theater and worked diligently within our budget picking the best equipment for our space. He took time to discuss all of the details of what we wanted in the room and provided extensive explanations for every piece of equipment he chose. The install was done with meticulous attention to detail. Todd and his crew were punctual and courteous. They went as far as painting inside the media closet after taking down one of the built in shelves! They spent a lot of time troubleshooting an issue caused by DISH Network hardware when they could have simply said it wasnt their problem. Throughout the entire process we felt like the company truly cared about providing the best service and level of satisfaction possible.
Todd and his team did a great job installing my TV and home audio system. I have an old home that was built in 1921, which presented many obstacles. They found a solution to everything and got it done in a very timely matter for a very reasonable price. I would highly recommend them.
I couldnt be any happier with the work that Modern Media did in installing my Home Theater system. Expectations were met and exceeded. They truly did a professional job with special attention to quality.Their work didnt end once everything was connected and hung on the wall. They took their time to explain how everything operates, clean up the work area and even received a follow up call a few days later to see if everything was ok.They are a very knowledgeable team that completed the project quickly and without any surprises along the way. Their technical expertise and customer service are just priceless.I highly recommend Modern Media.
Todd and his crew did an excellent job installing our outdoor TV and Sound System while dealing with some very challenging issues that were no fault of their own. Id definitely use them again.GaryKeller, TX
Modern Media wired an existing room in our house as a media room/theatre. They hung the screen and projector from a previous home and installed our components and the speakers we purchased from them. They also installed a remote controlled light in the room, and hooked up all of the electronics we had connected to the system. They showed up when they promised and made sure that I knew how to operate the system before they left.Modern Media did a great job with our system. They made sure that we knew how to operate all of the systems before they left. They showed up when they promised, worked quickly, and even troubleshot an electrical issue in another part of the house with another tv. Todd and his group did an excellent job. We will definitely definitely recommend Modern Media to anyone wanting quality service.
We just completed an extensive whole-home renovation . Todd and the Modern Media team designed and installed a dedicated home theater, installed all our structured wiring, set up our wifi, and mounted our other TVs on the wall. The customer service was simply superb in all respects, including at least two extra trips to correct mistakes made by the other trades working on the house and another extra trip to make sure we understood how everything worked. I did extensive research and secured three quotes before selecting Modern Media (who came highly recommended from two friends) for the job. Modern Media was price competitive on both components and installation service, and blew the competition away in terms of expertise and service. Thanks, Todd and Team!
We had a great experience working with Todd. We have always built our homes in prior relocations and created our home audio and video to our specific needs. This time we bought an existing home with existing infrastructure. Working on a phased program, Todd has done a superb job at integrating our existing equipment with new equipment in building out whole house music and a surround system in our family room. We have been thoroughly pleased - Todd made great recommendations for in-ceiling speakers ensuring the speakers actually met the needs of the room. For our surround, he even made recommendations for furniture. When an existing television didnt work in our master bathroom, Todd went out that day to find a new one that would meet our needs. We are waiting on our pool to be built to have Todd return to finish outdoor sound and next on the list is our media room.I would highly recommend Todd for any home audio/video project.
Todd is very courteous, professional, and extremely reliable. His pricing is extremely competitive and the service is impeccable. He made modifications to the builder provided conventional 7.1 speaker positions and placed 2+ center speaker behind the screen, 2 on the side and 2 in the ceiling, which really made the true 7.1 Dolby Atmos sound effect. He also installed the acoustic screen to get the full effect of front speakers from behind the screen.
Modern Media has spoiled us with surround sound and outdoor music. Todd and his installation crew, Nick and Mike were amazing. The sound and installation quality is top notch. We couldnt be happier with the entire system. Thanks so much guys.
My experience with Modern Media was fantastic. Not only were they responsive, but extremely trustworthy. I felt like the solutions that were provided were spot on to what I was looking for. They did not try to sell me on equipment that I didnt need, but rather, provided suggestions on great equipment at a great price based on my situation. I have had my equipment for about 3 months now and I could not be more pleased with my purchase. I highly reccommend working with Modern Media!
My journey of designing and planning for a home theater began by reading all that I could find regarding home theaters. Of course I spent a great amount of time pondering the design, the type of components, budget, etc. The many questions only added to my research. Fortunately, I had six months to plan while my new home was built. Once I was comfortable with having a decent idea on what I wanted, I began interviewing installers. I interviewed six other installers and none of them came close to Todd’s genuine approach of truly wanting to know his clients’ wishes.Todd walked me through each step of home theater design and even volunteered to examine and ensure proper wiring was installed when my builder framed the home theater room. Upon examination, Todd accurately assessed that the wiring installed by my builder did not meet the specifications for the Goldenear speakers that I had chosen. On a Sunday afternoon, Todd rewired the room and made sure that the speaker outlets were in the proper locations. No other installer identified and/or discussed how builders rarely use suitable speaker wire and how it is best to locate the speakers in the proper locations before the drywall was installed.Todd’s exceptional service does not stop with him applying his excellent knowledge to your project. For example, I required the absolute latest Sony projector for my home theater. Unfortunately, Sony experienced supply issues due to the popularity of the new model. Todd recognized and appreciated my desire for this particular projector, so he volunteered for me to use a projector he had until the new Sony projector came in. Todd immediately installed the demo projector so that my family can enjoy the home theater. Due to Sony’s significant challenges to supply the new projectors to the market, this wait lasted three months. At no time did Todd indicate three months was too long for me to use his demo projector. I challenge anyone to find an installer that provides this level of support.I encourage everyone that is contemplating a home theater or any form of media for their home, contact Modern Media. I can assure you that you won’t be disappointed.
Todd and Mike of Modern Media did a fantastic job on our media room. From coming out to assess our room to discussing what we wanted and fitting something that was in our price range to the actual install...we could not be happier.They installed our entire media room installed within a single day! That was no small feat considering the amount of dry wall and electrical work needed on top of the actual equipment placement, installation, programming, and cleanup.I was struck by the professionalism of this company and the many different skills needed for this line of work including electrical, drywall, paint texturing, painting, as well as all the technical knowledge of optimal positioning of speakers, the screen, the projector, the chairs, etc.Todd was very timely in answering all questions and his pricing was very good. We would highly recommend these guys for your media projects.
Modern Media was professional, knowledgeable, and overall an enjoyable experience to work with. Would definitely use them again and would recommend them to anyone.
I am blown away by the amazing attention to detail and customer service by Todd and his team at Modern Media! He installed a new projector and 120 inch screen for me and patiently answered all of my crazy questions and extreme pickiness! As a photographer, I tend to be super detailed when it comes to color, contrast, etc... So, when it came to making my projector choice, Todd came over to my home and brought 2 projectors with him so I could decide for myself. Above and beyond for sure and he now has a customer for life!! Prices are very reasonable and the work is second to none. Highly recommend! Kevin
I am rating this company one star only because they arrived promptly at our home for an estimate and the owner was pleasant. I am disappointed with Modern Media. We called them for an estimate to put in music speakers for our patio and game room. Also to complete a media system we partially installed. The company came out and gave us an estimate, suggesting various ideas, many of which we thought would be great additions. The owner stayed for over an hour writing down what would be needed to complete our home. He then told us that he would get back with us on the estimate if not by the end of the week most certainly by the following Monday. Well.... the end of the week passed, as well as the following Monday and there was no communication from the company. A week after the proposed Monday, my husband called the company and he received a text that they really did not want to work with a system that was already partially installed. Ok that is fair- but then why fail to contact us and tell us? Why didnt he tell us the day he looked at our home -rather than have us waiting indefinitely? Was he ever going to tell us, as we patiently waited? This is no way to run a business. If you really care about developing your business it would be beneficial to treat prospective or non prospective customers with courtesy. How disrespectful to not even let us know their non intentions. I will not recommend this company to anyone. Had they told us on the spot or even called and respectfully declined the business, I would have been more than happy to recommend them to other friends who are presently building in the area to consider this company. BUT NOT NOW!!!!!! No, now I will warn friends of our experience.
Modern Media left a landmark in my home and I always appreciate the effort they placed into installing my TVs and Home Theatre systems. The installation is simply magnificent. Very clean and done perfectly with a profesional touch!
Modern Media did a wonderful job on our new media room. They completed the entire install in one day and the equipment is wonderful. There were no surprises and they were very professional and extremely knowledgable.
We were challenged with building a room that both my wife and I could spend time together while watching different programs. Todd did a fantastic job working with our builder to prepare the project. He provided a couple of options on the layouts. We received a detailed proposal, that seems is difficult for some companies. Todd specifically outlined timeframe. He kept his word!The result is a room that is perfect. My wife can watch her shows on the bottom big screen, I can watch my sports on the top big screen and we can listen to one or the other TVs. I can even use wireless headphones.Thank you!!!!
We moved into a new house and wanted to upgrade the existing home theater system that came with the house. We also wanted to integrate the TV, DISH receiver and the DVD player in the family room. I called Todd and he graciously came to our house and gave us a quote. He is very nice to work with. They arrived on time and finished the job expectantly. The final bill was $ 268 less then the original quote. Todd is easy to reach and will walk you through the intructions in case your are techno inane, like me. Highly recommended. Thank you.
We had 2 TV to be mounted 1st was above a fireplace and the 2nd was to be mounted on the wall.Todd came out the next day after I contacted him and gave an estimate. I decided to install a sound bar system for the TV above the fireplace and when I called Todd he said there was not an additional charge for the Sound Bar even offered to buy the Sound Bar with free shipping but I chose to buy it local.Mike was the installer, came out on time and did an excellent job with the installation even had to cut some drywall and he patched the spot like nothing was done. Modern Media gets my highest recommendation 1st place I would call to have a TV mounted.Modern Media would be the 1st place I would go to have Home Theater and any type of wiring computer network.
I recently decided to go with Modern Media to upgrade my 10 year old 5.1 home theater system to a fully 4K Dolby Atmos compatible setup. Todd and his team were extremely knowledgeable about the latest technology and made recommendations that I thought made a lot of sense for my specific home setup without up selling me on a lot of components I did not need. I found his price quote to be fair for both the equipment as well as the labor involved. He was also spot on in his estimate on how long it would take his team to finish my installation. Once the installation was complete, Todd followed up to give me detailed instructions on how to use the system, as well as fine tune the sound for my subwoofer. His attention to detail is impeccable and he truly does everything he can to make sure you are 100% satisfied with your purchase. I plan on going with Modern Media again in the future the next time I have need for home theater work done.
Todd was awesome to work with! Honest, upfront and efficient. It was a good experience for us and we are pleased with the outcome.
Very efficient throughout the entire process and the support afterwards has been great.
Wow!! Amazing work from Modern Media on my home theater installation. Todd and his team went above and beyond with their quality of work and customer satisfaction. If you have found Todd and Modern Media, then look nowhere else for your A/V needs. I was looking for a complete solution for my home theater including installation, equipment and furniture in a budget. Todd had a complete package solution for my space and my needs that was truly amazing and that came as a pleasant surprise. Todd personally came to our home for the estimate and educated me on various home theater setup options, quality of screens, receivers, speakers, projectors, accessories like remote, dimmer lights and home theater furniture and options with each of these equipments and even home theater seating options. There was no pressure and he did not try to sell anything that was too much for my space or my needs. Todd gave us really good options for home theater and he enjoys sharing his knowledge with the customer. Todd even kindly offered to show his setup at his home for getting an experience of the actual equipment quality. All work was done on schedule and as discussed. Mike and Nick from Todds team is equally great. They arrived on time as scheduled, did truly splendid quality work in the time that was planned. Todd and his team also spent time educating me on the operation of the system and set up my home theater in a way that is easy for me and my wife to navigate every equipment (receiver, projector, blu ray player, cable, PC, streaming etc) seamlessly with the push of a button from a high quality single remote. At the end of the work, when Modern Media had to use less HDMI cable length than the original quote, Todd revised the final bill to be less than the original estimate...that was super modest! Overall, I couldnt be happier with the experience. Excellent Service and great guys. I would definitely recommend Modern Media for Audio/Video needs. I will continue to use Modern Media for my future A/V needs as well. Thank You!!
Modern Media by Todd Forgan is excellent company. He spent time with me not rushing to do things. He is very responsive when needed even after installation is done he would get back to you. NOT like those big companies who doesnt have time for their customer once job is done. He has reasonable charges as well. I will recomend Modern Media to anyone.
I made several phone calls before I found Todd. He should have been my only phone call. Hes the perfect fit for most shoppers. He does NOT require you to buy equipment through him but you can if youd like. I decided I needed a larger tv but needed to do the entire job as inexpensively as possible. He even offered me his membership to Costco so I could buy it myself. This was not a small financial committment (at least to me) so there was a lot of anxiety involved. Todd immediately made me feel better as soon as we started talking. A month after the fact, I couldnt be happier. Give Modern Media a call. You wont be sorry.
Please, please, please save all of the other research on Angies List, google, and yahoo and go with Modern Media if you are looking for any Televisoin, audio, or media room work. Todd is the absolute professional and fits your wants with your budget. On top of that, he gives you suggestions as if it were his own media room after you have decided on the equipment you want. We initially utilized his company for a tv mount over the fireplace concealing all of the wires. Then he came over to give a consult on our media room to install a projector, screen, and sound system. Absolutely PERFECT in every way. From the quality of workmanship of his team Mike and Nick perform, to how they clean up and educate you on the equipment. Todd makes sure that every project is done to his standards which once you meet him, you will know are quite high. I cant recommend him and his team enough.
Todd Forgan and his Modern Media technicians installed a home theater system in our home including a Yamaha receiver, 5.1 speaker system, and a programmed Harmony 650 remote control.From start to finish, Modern Media was a professional, experienced, and extremely knowledgeable company to work with. Todd guided us through the selection of equipment, even giving suggestions on an entertainment console to house the equipment in. They showed up on time, installed the system, including four in-wall speakers flawlessly with no mess, and instructed us on the use of the new system. My previous “system” included a JVC receiver I purchased in 1985 and two speakers a friend had made for my wife when she was in junior high! So, needless to say, we are neophytes when it comes to home theater systems. Todd will guide you all the way and is very prompt in responding to your questions, whether by email or phone. The experience was enjoyable and worth every penny.
Knowledgeable, provides excellent service and competitive pricing. Highly recommended for all your AV needs!
Very professional, performed quality work and showed clear desire for customer satisfaction
This review is long overdue but I cant say enough good things about Todd, Nick and the team at Modern Media. Talk about incredibly knowledgeable pros! Had recently moved into a house in the Keller area after relocating from PA and needed someone to put up my TV in the media room of the new house. Not only that, all of the wiring and peripherals - both video and audio - would need to be managed out of a makeshift closet in that room. This is where Todd and his team showed off their skills and talent. They were able to mount my TV, tap into the existing rear speakers, use my 3 other speakers (left, right, and center), leverage the existing speaker wiring, and get my subwoofer hooked up. They were also able to set up my PS4, run an IR repeater over cat-5 to connect a Logitech Harmony remote which controls EVERYTHING - my TV, A/V Receiver, and PS4. And the way they set everything up in the media closet was immaculate - incredible wire management and just a real clean install.And did I mention that they were able to light up the pre-wired ethernet in my house by redoing the access panel where all the cabling came into the house so that my PS4 and A/V Receiver could be hardwired?Oh, and did I also mention that they then beautifully mounted another TV in my master bedroom with a Roku Ultra, and hardwire ANOTHER Roku I had on my living room TV?There is no one better, period, bar none, full stop. You get what you pay for and Todd isnt the cheapest, but Modern Media is worth every penny!
After several years of looking at home theaters, my wife and I decided that 2013 was the year we would install one in our home. I shopped at several big name theater stores in the Dallas/Fort Worth Metroplex as well as on line for equipment pricing and features. After visiting many places, I was ready to purchase the equipment online and needed an installer. I happened upon Modern Media as an entity that would install equipment and contacted them for a quote to install my equipment.I had the good fortune to deal directly with Todd Forgan, the Owner of the company, and found him to be very courteous, professional, and extremely reliable. We scheduled an appointment for the next day, and he showed up exactly on time. Even though I was planning to provide the equipment, he spent almost two hours discussing the project, showing me actual screens, and talking about the ins and outs of a home theater. I was so impressed with him that I opted to contract with him for the purchase of the equipment as well as the installation. His pricing was extremely competitive and his service was impeccable.From the initial visit to review my theater room and talk about ideas through the final presentation of the completed project, Todd was incredible. He was always on time, professional, and his installation skills and team were fantastic. He took great care to be sure that the system was installed well and treated my project just like it was a system for his own use.As a small business owner, I understand and value customer service. After my experiences with shopping in the major home theater stores in DFW, I can say with conviction that you won’t find a better person or company for home theater design, installation, and service than Modern Media.
Todd and his team (Mike and Spencer) did an incredible job on my new home theater and living room. The customer service was outstanding and the finished product is spectacular. My family and I will definitely enjoy both rooms for years to come...not to mention our friends too. Everyone is blown away by the quality of sound from my Polk Audio speakers driven by a Yamaha receiver and the clarity of our Epson 3020 Powerlite Projector (all recommended by Todd to maximize my bang for the buck). I gave him a price point and he nailed it. I did my research and he certainly kept his word on maximizing the quality while keeping it within my price range. If you want to complete a project like this DIY style, you will waste countless hours and spend extra money attempting to achieve the same results. The fact that Todd can get equipment at discounted prices easily offsets the minimal installation charges, not to mention the headaches of repairing sheet rock and trying to set-up a home network of this caliber.We just moved to Fort Worth into our new home about a month ago. I found Modern Media via a Google search and liked the fact that they actually posted a baseline pricing schedule, in addition to the fact that they are a smaller, local company. I gave Todd a call and he visited the next day for an initial free consultation. Hes super friendly and personable, not to mention always on time. His expertise in home theater design and installation is remarkable. It was a pleasure working with him and his team during the 3 days of installation. He kept me up to date during the entire process and always got my opinion first (in addition to offering several alternatives and ideas for the future) prior to executing any portion of the installation.I can honestly say that I now have a friend in the Audio-Visual business...Modern Media is great! You will NOT be disappointed by their service or the quality of craftsmanship. Choose Modern Media for all of your A/V needs...
Very professional and extremely hight quality work. We bought a home in Southlake that was built in the 1990s, and Todd and Mike brought the house up to 2014 technology standards. No barrier of my pre-existing home stood in their way to wire our multi-zone home audio system, patio, and theater. They continued to think outside of the box to find solutions to any obstacles. They were extremely responsive and very thorough. Todd went above and beyond on explaining every step of the process and answered every question. The best part is with Modern Media, you get the latest technology and high end service at an affordable price. Much better pricing than any name brand Southlake audio shop. Highly recommend!!
Chose this company after reading the reviews from past customers. I was not disappointed. From the beginning of our first telephone contact, Todd Forgan, the owner, treated my project like it was just as important as the much more expensive projects he had done. After discussing the job over the phone, I decided to use his services and was scheduled within the week. Todd and his colleague Mike, arrived promptly and began work by taking a quick survey of the job to be done. Throughout, Mike walked me through the process of the new installation from relocating the electrical and cable outlets. I wanted to make sure the new installatoin was clean and that all the wires and connections were neatly hidden within the walls. The only hiccup came when they removed the 55 inch from its original location to replace it with the new 60 inch TV. After the new TV was mounted and they powered it on to go through the set-up, they discovered it was defective. I immediately contacted the dealer and made plans to have a new set delivered. In the meantime, while I was working the details with the dealer, Todd and Mike went to work installing the 55 inch. By the time I was done talking to the dealer, they were about finished with the installation and were ready for me to come and check placement of the TV set.In spite of the disappointment of having received a defective product, I was extremely pleased wit the work they were able to do and the care they took with my home. Todd, without hesitation offered to return at no charge when the new TV arrived so they could again through the process of mounting it for me. True to his word, he and Mike came out the same day the new set arrived, after they had finished a job they started earlier that day. If that wasnt enough, Todd noticed that my wife and I had been listening to the radio through our built-in sound system and asked where it was connected. He explained that he thought only one channel was operating from the pair of speakers in the living room ceiling. His curiosity got the best of him and he proceeded to troubleshoot the speaker connections. In the end, he had spent an additional 15 to 20 minutes checking and correcting some loose connections in a the closet where the speaker connections were made. We had never noticed that the speakers were not operating properly. He went the extra mile for something he had no obligation to do. You can bet he will be getting my business whenever I need any additional work done.
Todd came to my home and listened to what it was that I wanted for my new home entertainment-wise. He then told me about their company and his desire to make me a satisfied customer. They installed a new 70 television for me including surround in my family room, a 110 screen and projector with surround in my theater room, and three more televisions in various rooms including one outside in the brick wall of our covered patio area. Luckily, my home was hardwired for networking prior to our moving in, but Todd and Mike patiently perfected all connections, set-ups, and mountings in the five areas we had them work. On a side note, we didnt have our entertainment center delivered when they began working on our family room and Mike graciously offered their van and to drive to the furniture store to pick it up with me. If you are in the DFW area and need specific or basic entertainment installation these are the guys to call. They spend the time necessary to make demanding jerks like myself extremely happy. This should be your first and will be your last call.
Okay, I seriously considered crawling under our 75 year old house to wire my vintage JBL speakers myself.I couldnt be prouder, nor more protective of these babies because James B. Lansing was my Grandfather. Ultimately, the respect for quality sound gene I inherited beat out the dont pay someone to do something you can do yourself gene I also carry, and I called in the uber professional, uber kind, uber knowledgeable Todd from Modern Media. Yeah, I ubered three times, but thats also also courtesy of my German grandpops genes, cause Todd earned them.In retrospect, I could never have done what Todd and his technician did. On his first visit (the day after I contacted him!), I told Todd what Id dreamed up, in terms of design and placement. He was able to troubleshoot my dreams, execute my ideas, work in my budget, do the job on my schedule, and get amazing, flawless results.And here I am, a week later, listening to Steely Dan, Dave Brubeck, Hank Williams, Frank Sinatra, etc.., playing on a phonograph in another room, not a wire or component in sight. Just those beautiful JBL cabinets to look at and listen to.
Best in the business...hands down!!!