We had a big print project come up and used all our black toner. Auto-deliver has it coming on Friday but I need it Thursday. My Toshiba supply person, Alex made sure the local warehouse had some and called me back to confirm that. The next morning when I drove up to the warehouse, the area was a huge mess after large thunderstorms rolled through overnight. All the power was out, but the Toshiba warehouse employee went around in the dark to make sure I had the toner I needed. I got the job done because Toshiba got the job done. 5 stars.

Toshiba supplied the printers for our business and has done a fantastic job. Support has always been friendly and knowledgeable, very few issues, and a pleasant sales experience. I recommend TBS to anyone looking for new printers for their office, church, small business, or wherever else you might need enterprise-grade printing.

My workplace has been with Toshiba for the last 5 years. Brett has been an amazing service tech for us! He is courteous, knowledgeable, friendly and always gets the job done. He even came out on Dec 23 for hours to make sure my printer was working properly so I could finish printing Christmas bulletins. He is amazing!

This company is the worst!!!!! They keep hitting you with extra charges, and raise the monthly cost within the first year. Their sales pitch is all BS, and all they want to do is sell you stuff. DO NOT WASTE YOUR MONEY OR TIME!!!

Thanks for the meeting today to review our first year with Toshiba.Last year at this time, we were discussing the challenges we were experiencing with our copy process and challenges unique to our educational setting.Each time you were able to provide us with a solution to the process and provide cost saving measures as well. FlashGrade allowed us to eliminate expensive scantron forms and maintenance on an outdated scantron machine. Papercut and Follow Me Print have proven to reduce our paper costs and ensures that sensitive documents are securely saved until they are released by the preparer.You and your team have continued to work with us this year to make sure all of our needs and requests have been met or exceeded.Thanks to you and your team for a positive experience!

Adriana has been great. She is the representative on our business account and is always available. Any questions or concerns we have are immediately addressed. We greatly appreciate Adriana and her service.

We have been dealing with Toshiba for over 20 years. They make every thing easy on our side. They have helped us order the right equipment for the job and they take good care of the customers after the sale. It is a pleasure dealing with this company. Kudos to the Detroit area Toshiba people!

I have been a Toshiba customer for about 9 months now. For years and years I would receive emails from Ariana, periodically letting me know that she was available to discuss any needs I might have. So this January I had a need. And because she had so doggedly (but politely) pursued our business, she was the first person I thought asking for assistance. A great decision for me and I guess it was something that was long overdue! Ariana offered a solution that cut my costs dramatically. And she also paid off the remaining 9 months of my existing copier lease agreement. I think Ariana is a true sales and service professional. Looking forward to a future working with her (hiighly recommend her and the Toshiba group!) P.S Not a single maintenance issue with the machine we leased. Very reliable!

We want you to know that we sincerely appreciate the outstanding service from our Toshiba Color Copier. Our Marketing Department got started with Toshiba Business Solutions in Southfield about 5 years ago and we are delighted with the performance of our color copier. It is important in our business to have a reliable service provider like you. We will recommend your services to others. We look forward to continuing our business relationship.

Shelby is our rep. She has done a fantastic job setting us up. Printers are great and give a more professional appearance to our proposals and marketing materials.

These guys are always making sure we are getting prime service, whether it comes to hardware, software, or our billing. Toshiba went out of their way and upgraded our machines for a lower price! It is very easy to get a hold of our account manager. Working with them feels less like a business contract, and more like a business partnership.

Toshiba Business Solutions has been an amazing experience! Working with Adriana has been a wonderful experience. Adriana makes you feel like family and the customer service is top notch. This is a company worth putting your money into.

Always great service from our technician John Aquilina. He is always prompt and cheerful. Always informs us on how things are going with our machines. We appreciate the work he does for our company.

Our church has been partnered with Toshiba since 2010 and we have been extremely pleased with the products and service they have offered us. They were able to customize a printing solution that addressed some very specific needs and have updated our machine throughout the lease period to ensure we had the latest in equipment. We have been very pleased with their responsiveness to service calls and have found their technicians to be both knowledgeable and professional. We plan to continue our partnership. Fr Angelo Mago

Brett has been our Service Support person for many years. He is very knowledgeable and is committed to finding solutions. When we split off from our parent company we continued our support with Toshiba and continue to receive excellent service.

We just purchased a new copier / printer for our office. Adriana made it a very seamless process. She answered all of our questions quickly and made sure we got the best machine for our business. Loving the new printer!

Brett always has the right answers to keep our copier running and in tip top shape! He is a great asset to Toshiba. We hope he is our service rep for a long time!

We have been with Toshiba for years, our sales Rep, Wayne Ensworth, is quick to respond to any issue, and is a man with integrity. Our repair tech, Ben, goes above and beyond to repair any issues we have had, even on the weekend. Ben was actually the tipping point when we decided to renew our lease with Toshiba. You just dont get service like that from just anyone.

Brett has always been extremely helpful and knowledgeable with all of our concerns and issue with printers and copiers. He is friendly, and willing to go the extra mile to make sure we are satisfied.

Brett always provides excellent service for the FB Wright Company when we have any issues with our Toshiba copiers. He is friendly and possesses a lot of knowledge about all Toshiba products. Brett was here today for an issue on one of our copiers and the issue was taken care of in a few minutes.

We have leased many machines from Adriana and the process has always been smooth and expedient. I would highly recommend their services to anyone.

John Aquilina is our guy! We know that we can count on him. Hes great about keeping us informed and always follows up his visits with information and suggestions.

Best Customer Service!If you want great customer service AND a great product give them a call!

Ask for Melissa Heck if you want AMAZING tech support. She set up our whole office and the computers print, scan, and fax like a dream!

Shelby with Toshiba is a consummate professional, her attention to detail and follow up are without question top notch. We look forward to our continued relationship with Toshiba and Shelby.

Brad the service technician, was outstanding. Very quick to respond to the the service call and fixed the problem promptly.

John always provides amazing service and tries to get out to fix our machines as fast as possible!

Excellent deployment to new corporate offices in Troy.All things delivered on time and quick same day response for make tweaks to a very complicated HIPAA compliant implementation of Papercut across multiple sites with 200+ users.

Brett has always been very helpful and knowledgeable helping us with all of our Copier needs. We have been a customer of Toshiba for about 6 years now.

Brett always gives us excellent service when hes here. THANKS BRETT!

Thought John did a great and quick job.

They didnt take the time, nor make the appropriate effort to address my inquiry.