Sal is an honest and professional man. He took care of my car and even went above and beyond by removing a dent in my bumper. They dont even specialize in body work, but his kind gesture definitely gained a loyal customer. I recommend everyone to Alpha Auto Services. You wont regret it!
I am so impressed on how respectful, diligent and professional they are at alpha auto services.I will happily be a loyal customer.I highly recommend them.
I have a long, multiple vehicle relationship with the owner, and they have never failed me, no matter which brand/make/model/year i owned that needed consultation. No surprises/bs workable financing if necessary (only needed this access once, and theyc made it worth my while) and laid out what needs repair. 5 stars
I have been coming to this shop for more than five 5 years, never left unsatisfied, Sal And his team always do great job.good affordable prices for the quality of work they give out.Great place.I recommend them to all.
I took my car to Alpha Auto Services less than a week ago about my engine. I have my car back today with a new engine. VERY professional, timely manner would be a understatement. I recommend their service. Thanks again!!
I had a great experience at this shop. Sal is very knowledgeable and honest, and resolved my car’s issue in a timely manner! Very pleasant and welcoming environment, and they actually care about your concerns. I will definitely be coming back for any future car repair needs.
Extremely happy with the service I was given here. Sal is professional and very knowledgeable. I brought my car in a few times to have the wheels and tires looked at due to some vibration while driving. He was able to fix the issue that originated with the factory/dealership in a timely manner. Treated me like family. I have never felt comfortable taking my car in to get fixed. I will be using Sal and his shop for any future work on my vehicles from now on. Highly recommend Alpha Auto Services to anyone looking for quality work done - and that will be taken care of!
Not enough stars to thoroughly Compliment.Beautiful.....A++++ Customer Service 👍
My tire popped and I went to alpha auto and they got me together for a really good price and they was nice funny people up there
I highly recommend them.. Theyre honest, reasonable & professional . Thanks Sal...
The owner is a fair and honest man!I took my automobile there to be checked due to a noise I was hearing. The owner had a service person drive my auto on the highway and locally trying to figure out the noise. The noise was not detected so the owner got into the auto with me so I could perhaps point out the noise to him and of course, no noise sounding until after I left. He could have easily have said, oh yes this is wrong or that. No, he told me there seem to be nothing wrong with the auto and bring it back if or when the noise increases so that they are able to detect it and service me. I went to pay for their time and he said, no no, no charge, it was my pleasure! Wow!
Absolute best experience Ive ever had with a mechanic. I got my car towed here after my car started overheating because my water pump seized up. Within about an hour Sal gave me a call back, let me know what was wrong, and gave me a honest, clear breakdown of the costs for parts in labor. Later that evening, my car was done and I picked it up the next morning. Sal and his crew are honest, friendly, affordable, and hardworking. Even though this is about 45 minutes from where I live, I will not be seeing any other mechanic again.
Great customer service. Competent. Trustworthy. Great value. Would highly recommend Alpha. A+++++
Sal, took great care of my car! I needed a new headlight assembly!
Sal was very fair and personable.
I came and was greeted with a smile and a cup of coffee. They are very professional. My Range Rover Brake job was excellent. I highly recommend that you come here before going to the dealership.Youl’ll get the same quality at a lower price.
Anytime anything happens to my car I take it straight here. They treat me like family and do honest work. They work with my budget and always put me first I have a 2013 Chevy Malibu and they know their way around it better then the dealer. I would recommend this place to my own parents and have. They are very efficient and know what their doing. I’m so happy Sal and I met. Thank you alpha for being the last honest car mechanic available. They do not try to make money on you they truly care and I know this from experience. So thanks guys. This world needs more people like you guys.
Sal was absolutely wonderful :)He & his staff were friendly, fast & knowledgeable; I would happily go out of my way to come here.My son & I thank you, Sal!
The whole operation was very straightforward. Staff was friendly and I was updated about the status regularly.
Had an oil leak on my car and went to the GM dealership in Southfield. They told me it was an oil line leak and it would cost $1200 for labor and that did not include parts. I went to Alpha Auto the next day. I dropped my car off at 9:30 and within the hour they diagnosed (was not an oil line leak) the problem and gave me a VERY reasonable rate.Stay away from the dealerships and go with Alpha. I highly recommend this business.
Awesome, fast, reliable, and reasonably priced thats what this place is about. They always treat you like youre apart of the family very respectful and knowledgeable. I have been taking my cars up there for a few years now and have not been disappointed.
Had them replace the valve gaskets on my BMW 328i coupe and they did a great job. Very good price, fast service, very professional. Highly recommended and will do business again
I’m from out of town and my axel snapped in half, they got my car in and out within a day very time efficient and great customer service. Even some good jokes along the way, great prices too.
Treat like a good steak meal...tip the providers...excellent service
Alpha auto is the only place I trust my cars. I work on my own cars for the most part but when needed Sal is far beyond every other mechanic. Extremely knowledgable, very honest and trustworthy. You know exactly what youre getting no extras no gimmicks. I recommend beyond 100%
Good honest guys who give you the best service. Imma come here now Everytime
These guys are great. The best work I ever had on my Benz S550. Sal is awesome and has never let me down. I recommend them to everyone regardless of the make and model of your vehicle.
Great service. I have been bringing all of my vehicles here knowing that they will be fixed right the first time. Prices are great and the staff is friendly and knowledgeable. The work is done in a timely manner and I am very happy driving away knowing that my truck is safe. Thanks for helping me out and keeping me and my family safe.Carlos Blackshire
Great honest people even let me use a loaner because I didnt have a ride. Did my vehicle fast and gave me the most competitive price. I also love the fact they allowed me to choose between their parts and if I wanted to buy my own. I highly recommend them to family and friends.
Sal is amazing! Great with any questions or concerns you have. Showed me what was wrong visually and what he replaces or has to do. Just great.
Did excellent job on my 99 Jaguar when nobody else would touch it. Better than. Had some exhaust problems. Not anymore! Car runs like New!
He thought it was one thing, realized it was something that would cost me $140 less, and then he immediately recommended that - no hesitation, no upsell. With other mechanics its always felt like it was guess work - could be this, could be that - but not here. I drove off the lot and my car was perceptibly better.Ill be back, but probably not for a bit, since they did a good job the first time.
I really had an amazing experience here. The owner was very nice and respectable. And I was able to get my car fixed for a decent price and it was done in a reasonable time. I would recommend this auto shop to anyone. They dont care about just fixing your car for the money. They want to make sure that you can drive safely.
This place is remarkable. I shopped around for the best price and these guys are by far the cheapest in town. The service is fast and you get your car back in record time. I live all the way on the east side of Macomb county and I wont allow anyone to work on my cars except for these guys. Great job.
Been Coming Here For Years This Place Services All My Vehicles!
My daughter told me about this place two years ago. My grandson took his car there and he said they did a good job. I have sent several people there to get their car fix. I. Trailed my grandaughters friend there one day to get his car fixed. I sent one of my grandaughters there to get her car fixed. They fix foreign and domestic cars.
The best mechanic to grace the 21st century! Sal understands the ins and outs of every aspect of a car and thinks like a troubleshooter. He is so honest and truly cares about his customers, treating them like family! We cant say enough good things about Sal and Alpha Auto Services!! Work is amazing - customer service is amazing. Dont waste time anywhere else!
When it comes to my car, I can only trust a handful of people. I am extremely picky and always demand excellence from the mechanics working on my car. The mechanics at Alpha Auto Services are knowledgeable, respectful, and excellent mechanics. If you go here, you will not regret it. My father and I only trust alpha auto services. I highly recommended them!
Love, love love this place. I have been coming here for years. Sal and crew ALWAYS take care of me & make sure my car is safe and secure. Hes affordable and I trust he is giving me a fair price.
The place to have your car serviced. Not over priced. Will let you know exactly what is needed.
Finally, a auto repair shop that takes care of the job the first time without ripping the customer off. I am very satisfied with their services as the repairs were effective and cost efficient. Alpha Auto ensured a positive experience which in turned obtained a loyal customer. Thanks again, youre very appreciated!
I love love love this shop... Sal is awesome... Customer for life!!! Hes honest, stands behind their work... Best service hands down. Always takes care of my 300
Sal and his staff are amazing! He and his team are experts and my family and I can always count on Sal. He bends over backward to help us out and repair our cars. I can call him anytime and he always addresses any problems we have ASAP and goes out of his way to accommodate us in anyway he can. He is a true professional and such a great person! I never hesitate to refer Sal to everyone I know.
Sal and his team are the best! Great service, high quality work. You will not find better prices for the quality of parts used and service provided. I drive half hour just to go here and will continue to take my cars to Alpha Auto Services for a lifetime.
Prior to coming here it was hard to find a reliable and up front mechanic shop. They dont stray from the truth, tell exactly whats wrong with the car without hidden costs. To feel welcomed is a huge bonus for me and the money I am spending. The manager Sal allows you to get involved with decisions about the repair and doesnt charge an obscene amount for repairs. I had an engine put in on my Yukon and he was significantly cheaper than his competitors. Trust no one unless you earn their trust and this is why my cars will always be brought to Alpha Auto!!
Ive had the worst luck with cars but not anymore! Sal and his team are the absolute best! Ive been bringing my cars here for over a year now (domestic and foreign). My Dad and my sister bring their cars here too! I have never been disappointed with the level of customer service, quality of work and overall turn around time on the job. I HIGHLY recommend Alpha to anyone that wants reliable, honest assessments and quotes for the work (yes honest) and amazing service for their vehicle! Thanks again Sal + team! Ill be seeing for my next oil change :D
Sal and his people are the definition of honesty in such a crooked market! These guys are amazing at what they do. Fast, efficient, courteous, and most of all honest. They’re not out to make a quick buck they’re here to help..hard to find these kind of people now a days. Thanks Alpha Auto!!
Ive been a customer for over 10 years and Sal has worked on every car Ive ever had. It is so nice to have such a knowledgeable honest person working with you. I never have to worry about being taken advantage of. The work is excellent.
Highly recommend this place for all you car maintenance needs. Sal the head mechanic is very honest and always does a great job for me, gets the wok done right and fast! Their prices are also great compared to other mechanics.
Sal Tolla and his team are the best Ive seen in over a decade. They know foreign cars very well...they are experts! I stopped going to the car dealership ever since I encountered this fantastic place. My cars are in excellent shape with Sals periodic and consistent preventative maintenance. Amazing quality of customer service too!
I love Alpha Auto Service they are always so helpful. Ive always brought my cars to Sal and the crew and they always get the job done in a timely manner and keep you updated throughout the process of fixing the vehicle! I have never had a issue after a repair and always recommend Alpha Auto Service especially with a foreign vehicle. They are the best around hands down!!
Went to four different mechanic shops to take a look at my 2010 BMW X5 the transmission was slipping on it. Finally my 5th stop Alpha Auto Care turned out to be the best one. Not only was Sal able to fix my problem, he did it with a fraction of the cost of other places were asking for. By far the best experience Ive ever had in a mechanic shop. Definitely not wasting my time with other mechanic shops from now on.
My experience at Alpha Auto has been quite exceptional. The service and hospitality is one of a kind. The owner, Sal, went above and beyond to help me with my car needs and gives a great price (the best around). I highly recommend this shop to anyone in need of great car service.
Great shop can fix anything from headlight to engine. Would recommend alpha auto to anyone Friendly staff as well. And great prices. Thanks Alpha Auto
This might be my first review ever, since I didnt feel in need to do it, until I had this experience. My fiance and I recently moved from DC where we used public transportation, so here we faced the urgent need for a car, looked everywhere for a reliable vehicle at a fair price, and we thought we found a good fit, I looked for a mechanic Ill be able to trust to have it checked, and by its reviews I got in touch with Alpha Auto Services, Sal was from the first phone conversation very accommodative to our needs and schedule, after driving this car into his shop and giving it a quick glance, he already had the certainty of many issues and that the car wasnt worth at all. And he preferred to give us advice and even dont charge us! We were very happy with his help and honesty. Now almost a week later he has helped us to find a right fit, and we couldnt be more thankful. If youre looking for a mechanic you can trust, count on them, theyll do a great job and you can enjoy peace of mind knowing theyll care for you and your needs above all and help you out along the way. From everyone trying to get advantage of our situation, Sal was the only willing to truly help, thank you so much.
I came in in person Monday to ask sal about getting my car fixed. Was told to bring on on Tuesday, I brought in Tuesday 10:00am as soon as they opened . I was told the vehicle will be diagnosed for 50$ and they will let me know what needs to be done. In a brief phone call. It gets to be around 4 on Tuesday he says after I call him he will be able to look at it Wednesday. Wednesday comes around its about 4 again I have no response from him. I take upon my own to call and see whats going on. He claims he was going to call me soon. He claimed to fixed the problem and to come pay my bill of 100$ . I ask sal to show me my vehicle is working properly he say no you must pay first. I pay him the money pull off and my car dose the same exact thing after driving 2 miles. I believe I had treatment like this because I am a young black man please be aware!
Sal and his staff always goes above and beyond for all of my vehicles! Both of my Mercedes are running fantastic and even my 2014 Fusion is running like a dream! I refer everyone to them, cant ask for better service!
Ive been here twice and Sal does a fantastic job! I came today for an AC charge and he took my car immediately. Hes friendly, helpful, and the price is always right.
I am not a person who writes reviews but for this shop I will. The workers are so knowledgeable, honest, and trustworthy. They will take good care of you.
Sal and his crew are very knowledgeable and helpful every time I stop in. I specifically go out of my way to make it to his shop instead of any other. Ive been going to his shop for about 8 years and dont have a bad thing to say. Would recommend to anyone in need of car service!
They are the best quick and with quality service. And also great customer service ..i have not been let down yet over the years of service . So i have to give them 5stars...dealing with me calling every 5min asking questions and adding more things to check and fix...thank you guys for your great service..
Sal and his team are the Best
The tech was honest about the repairs needed and the true priority of each one regardless of the cost.
Sal is an excellent mechanic and very knowledgeable. Not to mention he is fairly priced and has exceptional customer service!Love it!
Great work!! first time going in there, trustworthy, anytime I need work I will come back.
Excellent service, professional team. they know what they are doing. Highly recommend for all mechanical repairs!
Needed oil change on my Ram truck. Sal took care of it right away. Had it done while I lunched at coney next door. Great advice, fair price and great service
Good and honest mechanics. Amazing workmanship!
They are very honest Mechanics and they will do anything to make their coustomer happy at the end of the day. I have been dealing with them over three last year and I am happy about their service.
Always helpful and professional. Reasonable prices. Upfront about prices and helpful advice. Been going here for years, never had a complaint.
I was coming into town from 4 hours away. My brakes started grinding. I pulled into Alpha Auto Service because it was near my hotel. It was almost 5pm (parr’s stores closing). They made a call and got the parts and got it in and done before closing time. I couldn’t have been happier. I observed Sal & the crew interact with other clients as they came in. They were professional & helpful to each person. If I lived on this area, this would be my mechanic.
Sal and his crew are the best. Having run an automotive repair shop I know a bit about cars and what it takes to keep customers coming back and its not easy. Not only do they have outstanding technical skills to fix anything, with Sal thats just the beginning. He is honest, reliable, respectful, fair, kind and always a pleasure to deal with. He has taken care of our family BMWs, Jaguars, and everything else for years, including cars of our friends that we have referred to him. He takes the time to figure out whats needed, explains what the issues are, offers alternatives if there are any, and actually repairs things instead of just replacing parts until the problems go away like some other shops do. Every time (and its been a lot of times) we are happy with the experience and glad we know him and the crew at Alpha.
Called just to get a price on labor for my vehicle. Said they did suspension so I asked a price on a rear axle assembly just for labor and he asked me was it a all wheel drive vehicle. At first I said no, because that’s not what I was told and he said well then how does it have a rear axle. So I said ok well I guess it does, he then said well what you’re saying makes no sense, I need to see it. Not sure if these reviews are based on simple oil changes or whatever. But any mechanic that claims he knows what he’s doing would know what I am talking about. Hung up. If you can’t get past a simple phone call, not worth the business.UPDATE: whoever the owner or salesperson is called and threatened me in a voicemail saying I didn’t know what I was talking about and I should’ve had the right information and he doesn’t just give prices to people just to get them in the door (which is acceptable) just because I know words like this are more powerful than any useless argument I could ever have with someone as low class as that, I’m going to post it all here. If anyone wants to hear the voicemail, I will save and post on YouTube. For 1, no one calls just to give bad reviews. You’re not that important. If you’re wrong, you’re wrong and obviously you’re guilty about something because you called upset. 2) I don’t have anything wrong. I was right with the first answer I had. Was able to call another shop, gave them all the info I had and they gave me prices for each. So SHAME ON YOU. And 3) everything always comes back full circle. So while you think you did something by leaving a voicemail of what you think is putting me down, think again. Reach out to me unwanted again, I’ll call the police.
Most honest mechanic I ever dealt with saved me a pretty penny Thank You Sal.
Great service and prices. They have been my familys mechanic since 2009...
Salaam is one of the most profession young mechanics in South Eastern Michigan. His work is timely, secure and his pricing is beyond competitive. I recommend his auto service from oil changes to transmission overhauls... Sal is the man!
I can’t say enough wonderful things about Alpha Auto Services. Owners Issa and Sal are very honest, thorough, and passionate about the work they do. If it was not for this shop I would not be able to maintain my dream car, an older BMW 745i, because I would not be able to afford the cost of dealer repairs. They truly try to give customers the very best prices on the work they do. Unfortunately, there are auto shops that try to take advantage of customers, female customers in particular; so I feel finding them to be a blessing. I highly recommend them to all my family and friends with both foreign and domestic cars.
Great place. Always giving me all the options for fixing my car and trying to save me a buck when possible. Excellent customer service.
Sal and the crew at Alpha Auto are the best - top notch fast service and reasonable prices. Sal has been servicing my cars for years. This is the only place I go to have my car worked on.
I have owned cars for almost 30 years and this is the best auto service experience that I have ever had. I trust Sal. There have been times when I thought that I had a major problem and Sal said no. Other shop would have capitalized on my concerns. Additionally, I have purchased two vehicles from Sal. He honors his work and his word. I will continue to recommend Alpha Auto Services in the future.
Very professional,Great service, go to service operation. Extremely knowledgeable with foreign vechiles,ie, Mercedes/ BMW, and domestic cars/trucks.Thanks
Very nice young men. Good work.
Sal is a very honest guy and always takes care of my cars. He’s worked on 2 of them! Always goes Above and beyond for customers!
Outstanding quality service! Professional, Friendly, Efficient and above all Affordable. Alpha Auto is an exceptional representation of the statement, Customer Service is the lifeblood of every business. Everything flows from it and through it. Customer service is not a department, its....an Attitude!
Called to see if I could get my tires rotated and was able to go right in. Service was quick and the employees were very friendly.
Sal is an excellent diagnostician. They perform what should be done and make reasonable recommendations to keep the customer properly informed. Their charges are very fair.
This is the only place I take my car my whole family gets repairs done here. The staff is respectful and he will work with you but always remember you get what you pay for and unlike these other repair company’s I never have to go back after something has been repaired I strongly recommend this place !
Alpha Auto on(Southfield/10mile) is totally the shop to take your car. IF your looking for integrity, efficiency, affordable prices, impeccable work ethics....look no further...THIS IS THE SHOP!!! So STOP fooling with those other shops and call SAL (he will tell you EXACTLY whats wrong...NO GAMES (If he dont know he will tell you) Today...Dont wait...let Alpha Auto take your car worries Away!
They helped diagnose what was wrong with my car and it was fixed quickly and at a fair price.
The people that work there are very friendly and honest Brought my 2017 GMC Yukon needed oil change and tire rotation fast service and very pleased with the work I would recommend them to anyone 👍🏽👍🏽
Amazing experience here. Sal was super knowledgeable and very experienced. Very trustworthy.
Great and professional service Sal was very helpfully got the job done on time.👌
I dont take my car anywhere else. Sal is awesome. He is kind, patient, keeps you updated with everything, provides itemized billing for services before (if requested) and after services and never overcharges (especially if youre a woman) The work is quality and superb and Ive been able to save soooo much money by not having to buy a new car (that I honestly cant afford) because I can keep my old car running like a charm with the help of the team here at Alpha Auto. Glad to have stumbled on this place, its helped out alot. Talk to Sal...he is the owner.
Very knowledgeable, honest and reasonable. Will highly recommend.
Sal takes care of all our work trucks gets us back on the road and we never have to go back twice for the same problem
They do a great and thorough job! I trust them with my car and I highly recommend them for any services!
Since day 1 alpha auto has given me nothing but superior results and excellent customer service if you would like you vehicle fixed properly and completed in a timely fashion call sal at alpha auto and let him resolve your problem
Have gone to many mechanics and Alpha is definitely the best one in the area! They worked on my wife’s BMW and my Mercedes and couldn’t ask for better service!