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Lane & Associates Family Dentistry - Southern Pines
10677 US-15 #501, Southern Pines, NC 28387, United States
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Lane & Associates Family Dentistry - Southern Pines

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Ch
Review №1

I would give them 10 stars if I could. I fear going to the dentist but Rachel did a fabulous job. Best cleaning I have had in years. She did an awesome job and her jovial outgoing personality made it pleasant. She also informed me every step of the way which did wonders for alleviating my anxiety.

Ta
Review №2

Our whole family goes here and absolutely loves it! I’ve seen all the dentists and they are great! We usually always have Rachel as our hygienist and she’s also great! The ladies at the front desk are always kind and helpful. Highly recommend this office!

Ch
Review №3

Our first time at lane & associates. Staff was great. It was our kids first dental visit, and i cant praise them enough. They were very focused on ensuring our kids did not have a bad experience. I would certainly recommend them to anyone in the area.

Ma
Review №4

We absolutely love our hygienist and dentist, however the woman behind the front desk yesterday was extremely rude and unaccommodating. She discriminated against me and asked if I could wait outside like a dog. I cleared my schedule and showed up that morning on time for a routine cleaning. My hygienist was running late, where after waiting outside for 15 minutes, I was requested to wait an additional 20 minutes (where I then asked if I could wait in my car) until I could be called back into the building. There was absolutely no one else in the waiting room. It’s sad we have come to this place in our country. I’ve never had a bad experience like this anywhere in my life, it’s shocking. Segregation was something I read about in the history books, never thought I’d live to experience it.

An
Review №5

This is such a great office! I move around a lot so finding a dentist office is always a chore but you can’t go wrong here. The office is beautiful and the staff is amazing. I always have Rachel and Destiny and they are outstanding. You feel so good leaving because everyone is so pleasant. 10/10 recommend!

Ir
Review №6

I am very happy with my dentist, Jeff Hooper, and the bonding he did on my teeth! I feel transformed! Just love my smile now!

Co
Review №7

Loved Rachel she is the best! Very nice and calming! Hope I have her every time!

Ti
Review №8

My daughter was so nervous about going to the dentist… Ashley and Brianna were so kind and patient they made my daughter laugh and feel comfortable. These two made what could have been a scary experience so much better!

An
Review №9

There are not enough kind words to share with my experience with Lane & Associates. Went there for a dental implant. The staff is very kind, prompt, accommodating, & listens to understand. Dr. Peirmont & his team did a phenomenal job executing my dental implant. So satisfied with the results and happy to show off my new smile! Highly recommend their services for all your dental needs!

Ka
Review №10

After having a not so great experience at another dentist I looked for a new office! Lane & Associates was fast and understanding getting me in for a cleaning! Rachel did a fabulous job with my teeth cleaning and helping me get set up for bleach trays!Overall VERY pleased with how efficient and welcoming the office and staff members were!

E
Review №11

I have been coming here for 2 years and always have a great experience. Rachel is efficient and thorough with my cleanings. I make sure she is always my hygienist and that I come on days that Rachel & Dr Briggs are working together. I make sure to get my 2 free cleanings per year. The always ask about how Im doing and if Im having any oral concerns. The best part is my teeth feel and look great when i leave.

Ni
Review №12

Excellent service!!!!!They seen immediately what the problem was on the same x-rays, which were just taken the other day at another office.Nevertheless, they retook new ones to make sure, but at least they told me straight up. I respect that, and respect the time they took to review my pictures, and tell me straight up. I had a much better feeling upon leaving, with knowing what I was dealing with straight up!!*****They really were very thorough, compassionate, and caring! Mostly, they made sure everything was reviewed regarding my care, and explained the next steps in detail!!!*****Finally, but not least, the young lady that took my call listened professionally, and she knew exactly what care team to put me with to help me in resolving recent situations. I am very satisfied, and highly recommend them!

St
Review №13

A very professional group. But also very caring. I would recommend them to anyone without hesitate. Plus they play great music!

Ai
Review №14

Love Lane and Associates! Rachel and Destiny are always so friendly, helpful, and effective! I brought my two year old today for the first time and they did an amazing job with him. Highly recommend!!

Va
Review №15

We have made 3 visits to Lane and Associates Family Dentistry in Southern Pines since moving here and every time, we have the best experience! All of my children have been able to be seen at the same visit so to me that is super convenient and they have been given the best care by all the dental hygienist there. On this particular visit, Rachel and Destiny took much time and consideration with all my kids cleaning their teeth and especially with my youngest who hasn’t liked going to the dentist. Rachel was great with encouraging her to feel at ease to cooperate with the cleaning. In previous visits my daughter hasn’t even sat in the chair but with this particular visit, Rachel was able to make her feel very comfortable to sit in the exam chair and then gave her teeth a great clean. I am so pleased with the care we have received there and with the friendly, helpful staff there! I love Lane and Associates Family dentistry.

Ca
Review №16

Clean facility and staff was very nice and patient! Normally I’m very anxious at the dentist but Abby was so helpful with getting all of the paperwork squared away and Rachel helped talk me through it to keep me calm. Rachel did a wonderful job easing the nerves and helping me walk out of there with a clean, refreshed mouth. Will be recommending to others.

Da
Review №17

Very happy with the quality of service here and never felt like my time was being wasted. Rachel has always been friendly and helped add to a stress free dentist experience.Would definitely recommend.

An
Review №18

I want to say thank you to all of the pleasant and enjoyable staff at Lane & Associates that make it enjoyable to visit the dentist. There are four I would like to point out individually from my visit this morning.Abby (front desk)Rachel and Briana (hygienist)Destiny (dental assistant)Again, thank you for always making my dental visits so calming. See you in January.

Ar
Review №19

My experience here at this location is always amazing! I look forward to seeing Rachel the hygienist because she makes my feel so comfortable and relaxed when entering the exam room. Also, she’s hilarious! Great job!

Sa
Review №20

I have to give a huge shout-out to my daughters hygienist, Rachel. She is absolutely wonderful. For the last 3 years she has made my daughter feel at ease at every appointment and has gotten to know her as a person. They laugh and joke around and Rachel takes as long as my daughter needs. I highly recommend Lane and Associates. Ask for Rachel!

Ge
Review №21

Dr. Hooper is a wonderful dentist who gives a patient all their options and guides them to make the best choice to produce the best and easiest result or solution. Lanes staff went out of their way to schedule the work I needed done as quickly as possible and in conjunction with my needs and other demands on my calendar. Both times I saw Dr. Hooper I had was an urgent need and I was able to be seen quickly.It is good to have all the dentists and specialists in one dental service. Apparently many feel the same way because they are booked far in advance. Lane should consider adding more staff to shorten the number of weeks a patient has to wait major procedures as apparently their reputation and service has attracted a large patient volume. FIVE Stars definitely !!

ma
Review №22

Rachel is always so friendly and caring! Even let my daughter have a toy while she waited with me for my cleaning. I used to have dental anxiety before coming to Lane. Not anymore!

Ja
Review №23

Always enjoy my visits here from the front to the back everyone is genuinely nice and always helpful!

Si
Review №24

Rachel was AMAZING. Very personable and knowledgeable.

Ke
Review №25

Always a pleasure to visit this office. My son and I have a blast with our all-time favorite hygienist, Rachel! By far the best dentist office I’ve been to.

Go
Review №26

I traveled an hour out of my way to come to this office for a cleaning, upon entering a lady at the desk was really rude and uninviting and would cut me off when speaking. They said that Genesis had not come in today and I needed to reschedule. The most convenient date they were trying to give me was August 30th!! Absolutely not coming back to this office as the staff are unhelpful and don’t seem to care about their jobs. Especially Christian.

Da
Review №27

Rachel has been my dental hygienist since I have been coming to this office. She is simply amazing and I cannot emphasize this enough! I always had severe anxiety when I comes to anything with my teeth, but Rachel always makes me feel relaxed, at ease and even manages to make me laugh. Thank you for everything you do Rachel!!!

Ke
Review №28

I loathe going to the dentist more than anything!!! At my second appointment Dr. Briggs was rude to me, so I left, and decided to see Dr. Hooper. Dr.Hoopers plan for my teeth was different than the other dentist, and Hooper is so nice. All the girls that work there must be Gods Angels. They are so kind and beautiful. You feel so welcomed. Your dental assistant and hygienist truly advocate for you. This office also has amazing technology! I’m so thankful I found this dentist office. This is absolutely the place to go if you have a lot of anxiety like I do. You’ll truly be taken care of. Thanks girls for looking out for me. Y’all are my true heros 💝

Me
Review №29

Rachel was so kind to me and very comforting because I have serious dental anxiety. She was quick and efficient and kept me calm while letting me know what she was doing. Very thankful to have found such a great office with such a kind hygenist.

Ch
Review №30

This is a great dental facility. Rachel cleaned my teeth today and did an excellent job. The team here are all friendly and professional. It’s always nice getting a nice cleaning and check up on the teeth!!

Ti
Review №31

Do not go to this dentist. They sent me 3 text messages and a phone call to confirm my appointment. I filled out the questionnaire they sent online, in advance, and they opened the doors after 8 am (my appointment was 8 am) and then I watched everyone who arrived after me get called back before me. It felt like nothing less than discrimination on their part against me. It was a simple cleaning scheduled. There is no place in today’s society to be discriminated against, when I served and defended our country.

Me
Review №32

This is the best place I’ve been too since I was a child. Nikki, Dr.Hooper and Brianna-will be the only ones I see, if I can help it. Their amazing and so pleasant to be around. I’m bringing my son and my mother will be apart of their new patients coming up. I cannot say enough about the amazing customer service and practice this place offers. They make you feel more of a friend than a patient! Love it!

Er
Review №33

Rachel and Destiny were AMAZING with my almost-three-year-old daughter. They were so patient and sweet with her, making her visit a pleasant experience. I highly recommend them for any pediatric dentistry.

Ri
Review №34

Rachel is my favorite Hygienist! She taught me so much about my teeth. Abby and Kristian were amazing at the front to help with paperwork. Destiny an Blair are nice as well.

Ab
Review №35

I have been going to Lane and Associates for the past two years after switching from another local dentist who I did not like. I always see Rachel and Dr Piermont and have had great experiences with both. Rachel the hygienist is very gentile and Dr Piermont takes extra time to explain the plan of care with you. Definitely recommend!

Do
Review №36

Destiny did my X-ray and Rachel did my cleaning they made me feel at home and very comfortable. I’m sending good energy their way! Donald

Sh
Review №37

I’m really anxious about the going to the dentist. The dental hygienist that took care of me was Rachel. She was awesome and made me feel at ease. I will be returning to Lane.

Ti
Review №38

The front desk staff isnt very friendly or professional, however once I got to the back for my service RACHEL was amazing and walked me thru step by step of what she was doing to me, made sure I was comfortable and answered all my dental questions, shes very professional and loves what she does. As long as she stays with this company I will remain a patient! Thank you Rachel, youre the BEST!

Ka
Review №39

I really enjoyed my experience at Lane & Associates! I had Rachel who is absolutely amazing! She is funny and really cares about her patients! I will ask for her from now on if possible!!

Ma
Review №40

Lane & Associates is by far the best dental practice in the area. Rachel, Destiny, and the staff are friendly, fast and efficient. I am always in and out within an hour. Highly recommend this practice!

Me
Review №41

I love the staff at Lane & Associates in Southern Pines! I’ve been going here for a few years and have had wonderful experiences with Rachel, Nikki, Destiny, and Dr. Graham.Rachel is my hygienist (she’s also cleaned my 8-year-old’s teeth). She does an amazing job and she is wonderful with children - my son adores her!This office is quick to get you in for emergencies. I’ve seen Dr. Graham and Nikki recently for a crown and they’ve been great at explaining the process and very detail-oriented.Lastly, my son was nervous about going to the dentist, so I called and they said he could come for a tour. They made his tour special and gave him goodies to use for the Tooth Fairy.

Ka
Review №42

Rachel was so great from start to finish. I have had really terrible experiences at dentist offices before, so it really means a lot to have such a good one.

Ma
Review №43

Friendly staff, great hygienist and very nice facility. Provided options for future dental work. Will definitely make Lane & Associates my new dentist.

Sh
Review №44

Rachel and Destiny were very attentive and took excellent care of me. I have had 4 to 5 cleanings here so far and honestly do not have a single complaint so far!

Te
Review №45

Everyone one is awesome😊very friendly and caring!!..Rachel does a great job with my teeth,,sweetest personality..

Je
Review №46

Rachel Garner provided great service when I came in for a cleaning! I will definitely be recommending the faculty and her to others!

Tr
Review №47

Extremely impressed with the professionalism o”displayed by the staff. I highly recommend them for all of your dental needs.

mi
Review №48

The Team in Southern Pines is awesome. From the moment we walk in the door, we get great service, and lots of great smiles. Lane values us as patients and customers. Much appreciated

am
Review №49

I’m super nervous when it comes to going to the dentist and made the staff well aware of that. This staff made me feel super comfortable especially Michelle and Dr. Briggs. I would definitely recommend anyone anxious about the dentist to visit Lane & Associates in Southern Pines.

Fa
Review №50

Rachel and Destiny were fabulous! Very calming and gentle. Highly recommend!

Qu
Review №51

Staff is always very friendly and helpful. Rachel is the best and my favorite hygienist.

Kr
Review №52

Great visit! Rachel is the best, she is so thorough and my teeth feel so clean after!

Cr
Review №53

The best dental office hands down!!!! The staff from the front desk to the dentist are so wonderful, professional, and great with our whole family. If you are looking for a family dental this is your place because they clean our 19 month old to me who is 34 yrs old. Look no further because this is the dental office for your family!!!!They can always help get you in to accommodate your schedule, and they have been amazing during this pandemic with keeping everyone safe.

Je
Review №54

Rachael is absolute joy to have clean my teeth..she is so professional and knowledgeable. Look forward to my sixth month cleanings!

Re
Review №55

Truly an amazing family dentistry !! Highly recommend! Highly recommend Rachel to do your cleanings!

Me
Review №56

We absolutely LOVE Lane & Associates! The staff is always so sweet and treats us like family!

Ed
Review №57

Teeth cleaning today....My dental hygienic lady is kind, energetic and informative as always Rachel, you are Great!!!, My,Dentist Dr. Hooper!!!, professional, witty and Happy as well!!!, all the way to my front desk lady...Kristian...always friendly, informative and nice... Love 💘the staff at Dr. Lane and Associates!!! Sincerely Ed Baker...

Ka
Review №58

Rachel is great at her job, she always makes me feel welcomed.

St
Review №59

Not a big dentist fan like most people, but I am a bigger fan of teeth that work properly and look good. The work here was timely and professional. They were able to service my dental needs in weeks and not in 11 to 12 months like the VA. I paid out of my pocket instead of having a missing tooth for a year. Terrible service from the VA for a service connected dental problem. Lane & Associates, represented by Dr. Piermont and his team, were wonderful to me. Thank you.

Br
Review №60

Rachel was wonderful with our son! He loved it! He did so good!

Ma
Review №61

Briana and Rachel are the absolute BEST!! They make coming to the dentist a fun experience!!

El
Review №62

Dr. Hopper and his staff were great today. In and out in record time even after an unexpected procedure that I requested. Office is clean, reception area is comfortable and safe... I highly recommend them.Thanks to Ashley for a great cleaning!

Er
Review №63

Lane and Associates performed work on my daughter in 2020, all went well. My dental insurance picked up the 1/2 the bill and I paid the other half prior to my daughter sitting in the chair. I received a residual bill, I asked questions to the front desk but went ahead and paid it online as requested. She refused to take my payment over the phone. Apparently their accounting doesnt update their client records because I still receive an invoice two months later for the exact same service.

Ka
Review №64

Rachel is always so kind and welcoming any time I or my husband come in! She is very professional and knowledgeable about what she is doing. I would highly recommend her as your hygienist!!

Al
Review №65

I have been going to Lane and Associates for almost two years and have always had a great experience.

Ad
Review №66

The people who work there are very friendly and make sure that you are comfortable while you are there. They are really good with my kids when I have to bring them in with me.

Ma
Review №67

We were so happy with our experience at the Southern Pines office of Lane and Associates Dental. We saw Dr Hooper and his assistant Ella Grace. They made my grandson Colton so happy today. They gave him a million dollar smile. I will continue to see Dr. Hooper for all dental needs. Again thank you so much for your wonderful work. Sincerely Marilyn and Colton Wallace.

Ap
Review №68

Fast, easy and pain-free dental care. Thank you Brianna.

Em
Review №69

Lane and Associates Family Dentistry in Southern Pines is always a pleasant place to be. Staff is friendly and professional, and our hygienist, R. G., is amazing; sweet, friendly, funny... so much so my tween jumped up and down upon seeing them in the lobby before we even made it in. I have and will continue to recommend this facility.

Ro
Review №70

Lane and Associates was prepared to accept customers during these pandemic times. They were very clear that a mask is to be worn while in the building. They took extra precautions to keep everything clean and protected. I felt comfortable there. Everyone that I came in contact with was very polite and made me feel welcome. Thank you doctor P and Hygienest R.Thank youRobert

C
Review №71

The staff did a great job. They were professional and kind and did great work. It was a very clean atmosphere too, following all COVID rules.The only thing I wasnt happy about, was the wait. My appointment was for 10:30 and I wasnt seen until 11:15 or so. (Never had that happen before.) About 10 minutes before I went in, someone did come out and apologize for the delay. She said the delay was due to COVID related things, and I get that.Otherwise, everything else went well. I would recommend them to family and friends.

Se
Review №72

We just recently started coming to Lane and it has exceeded all our expectations. My girls love going to the dentist!

Sa
Review №73

My experience with Lane & Associates Family Dentistry in Southern Pines has been nothing short of amazing. Professional and friendly staff, all of which are taking precautions during this pandemic, seriously! I actually look forward to my dentist appointments... who says that? 🤷🏻‍♀️ 10/10 would recommend!

Pa
Review №74

Rachel and Destiny were so nice and made my first time there enjoyable! Thanks ladies!

ca
Review №75

I love this dentist office! Rachel & destiny were sooo good & really took care of me ! Thank you❤️❤️❤️❤️❤️

Li
Review №76

Professional and caring staff. Great with kids!

Av
Review №77

I love getting my teeth cleaned here, my hygienist Rachel is the best!

Xi
Review №78

They were AWESOME. Now I see why ppl choose the same dentist for years. Your neighborhood dentist with the professionalism of big business. Brianna & Destiny are great. At Lane & associates of Southern Pines, your people first patients second. He always treat you as if you were their neighbor. Humble and professional.

Mi
Review №79

Love this office, everyone is so nice and makes you feel welcomed and comfortable!

P
Review №80

Wow, Rachel did great on my teeth! The front desk is wonderful and did a great job with my insurance. O would recommend!

Da
Review №81

Rachel, Destiny and Briana were very friendly, professional, patient and listened to our needs and what treatments my son and I needed . Very knowledgeable of their work . Thank you again ladies!!

Sa
Review №82

Had an amazing experience! Ms.Rachel was super gentle and very kind!

Wi
Review №83

At Lane everyone is wonderful! They seek to make your visit pleasant. Thanks!!

Et
Review №84

What a friendly place. Everyone was very welcoming. Abby at the front desk was great with helping me with the new patient paperwork and in the back, rachel briana and destiny were very nice, professional but also made you feel at home. I highly recommend

ad
Review №85

Friendly, staff Rachel cleaned my teeth very gentle very professional takes her time to do her job. High recommend, Thank you Rachel.

Da
Review №86

I have a real fear of going to the Dentist, but had to get a check up in order to have my knee surgery done. I found this office on google and went up there to schedule the appointment the girls in the front were so helpful and helped me sign up for the Lane Advantage program which was really helpful because Im on a fixed income. Rachel cleaned my teeth she did such a good job and is so sweet I loved talking to her she really brightened my day. Even though I was scared they helped ease my anxiety I will definitely be back for my 6 mo check up.

Za
Review №87

Rachel did a great job, best hygienist in Moore county!

sh
Review №88

I arrived at 8:27 for my 8:30 appointment, and was on my way after having one tooth filled a little after 9. My time in the chair felt like being at home with family. We talked and laughed. When the procedure was done the dentist made sure everything felt right and that I was happy.

Al
Review №89

Everyone there did a great job they got me in and out without a problem. Rachel did a great job on my cleaning. Very nice staff

Sa
Review №90

Rachel, Destiny, and Briana are honestly my favorites they make my family feel welcome here. They do an excellent job cleaning our teeth, us kids love them.

Sa
Review №91

Rachel Garner was truly amazing while cleaning my teeth, she was fun to talk to and was gentle on my teeth! Would definitely recommend Lane and associates for your dentist!

Ma
Review №92

Love this office! Great front office staff and Racheal is the BEST hygienist!

pa
Review №93

Rachel is amazing and some how can make a trip to the dentist enjoyable(ish). The rest of the staff are great as well.

el
Review №94

I’m normally terrified of going to the dentist but the dentists here make me feel comfortable and are always checking in on how I’m feeling during any procedure.

Ma
Review №95

New location. Although they have a high staff turnover, they are very kind and the treatments are good.

Me
Review №96

My entire experience as a new patient was so easy from the initial call to make the appointment, my arrival at the office, and the exams. Friendly helpful staff. The hygienist and dentist explained every step and were welcoming to the area. Highly recommend this office.

Em
Review №97

Loved everything about this office! The girls at the front did a great job at getting my information from my prev office in Utah and were so helpful. Briana cleaned my teeth and was so thorough and kind! Def 5 of of 5 stars and recommend.

sa
Review №98

We have had the best service during our visits with Rachel, Briana and Destiny. Thanks guys, y’all are awesome !!

As
Review №99

I highly recommend Lane and Associates dentistry to anyone and everyone who needs to go to a dentist. The staff is all very warm, welcoming, and kind, as well as professional and clean too! There is one lady there named Michelle and she is literally the best dental assistant I have ever met. The room I was in was clean and she is so sweet and made my overall experience there amazing. Thanks Michelle and staff!Sincerely,Mrs. Carson

A
Review №100

Awesome staff. Always a good visit. My dental hygienist is always nice and helpful. Recommend!

Information
50 Photos
100 Comments
4.9 Rating
  • Address:10677 US-15 #501, Southern Pines, NC 28387, United States
  • Site:https://lanedds.com/offices/southern-pines/
  • Phone:+1 910-295-5980
Categories
  • Dentist
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Doctor
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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