user
Xcell Repair Plus - Smartphone, Tablet, and Computer Repair
10564 S US Hwy 15 501 N Suite I, Southern Pines, NC 28387, United States
Appearance
Xcell Repair Plus - Smartphone, Tablet, and Computer Repair

Comments
Sa
Review №1

Xcell was recommended to me by another business that didnt specialize in tablets, they said these guys were really good and you know what?- they are! Friendliest customer service you could ask for, tablet fixed, and happy six year old. Prices are fair and they work as fast as they can.

da
Review №2

Excellent electronics repair business. My wife and I had them repair different cell phones. The repairs were quick (less than 30 minutes) and inexpensive. $50 repair to replace a cell phone camera is a whole lot cheaper than $1200 for a new phone! Highly recommended! Thank you for repairing our phones and saving us $$$

JJ
Review №3

I came in 40 minutes before closing and they fit me in without hesitation or an eye roll. They use a good quantity replacement screen so I’ve never had issues. Today was my son’s phone. I’ve had 3 done there and all work perfect. Price was cheaper than everyone around.

Jh
Review №4

Service was great and fast! My phone was cracked and the screen was not working at all. This guy saved me from losing a lot of work on my phone. Great job and great price ! Highly recommend this place.

Ro
Review №5

Excellent service and affordable. Had an Xbox One X with a bad power supply. They had the part ordered and repaired within one week. Highly recommended. Will use again for any tech repairs I need.

za
Review №6

Never had an issue here, the guys do really great work and do it very efficiently as well.

Ma
Review №7

By far the best experience I’ve had. Dropped an iPhone off just before closing and I received a call the next morning with a diagnosis. Was given my options and picked up the phone that afternoon. All with a very reasonable price. Will use Xcell for all future electronics needs.

Sa
Review №8

Excellent and fast service. Very competent and knowledgeable people. Recommended if you need electronic repairs..

Li
Review №9

These guys are the best. They are completely knowledgable and very helpful . They are also relentless to solve the issue with your computer. I was in line behind a guy whose dissertation they retrieved. I thought to myself how nice to be in such a helpful business. They deserve peoples gratitude.

Ka
Review №10

Did a great job setting up my new iPhone 8SE for me. Thank you very much I could not have done it myself. Provided excellent customer service, thank you very much.

Sx
Review №11

I brought my ps4 in and they got it running like it’s brand new and the employees was ten out of ten professionally

Ge
Review №12

I unfortunately have broken a few phones and an iPad. But the guys at Xcell Repair Plus have fixed every Item that I brought to them.Xcell fixed these items in a timely manner.I am amazed at the Quality work they do. My phones and IPad always come back looking like new.If you have something that needs to be fixed I strongly Recommend Xcell Repair Plus!!!!

De
Review №13

Always a great experience dealing with Curtis, and the employees at Xcell. They’ve fixed my phones, laptop and now built me a PC workstation. There’s nothing that they can’t do, and they’re always professional and prompt returning your functional product. Highly recommended.

S
Review №14

I have needed cell phone repair twice now. Each time they have been reasonable, prompt and professional

Ca
Review №15

This team is bad as-, the fixed my wife’s iPhone 11 screen in under 30 minutes. The were recommended by several stores including a major iPhone store, stop wasting time by searching these guys are the real deal and very professional.Earl

Su
Review №16

I’m very pleased! I cracked my screen this morning, and worried about the cost and time a fix would take all day. XCell Repair fixed it in about an hour for much less than an Apple Store.

Ry
Review №17

Phenominal business - instantly handled issues. Ryan Hagen

Ca
Review №18

Went in today to have my mom’s iPhone 8+ repaired (cracked screen) the guys in there were extremely friendly and knowledgeable. They had her phone fixed in no time. I highly recommend this business for all your electronic repair needs.

Ly
Review №19

I always use Xcell Repair Plus for my phone and laptop repair. They are very knowledgeable about all things computer related. Particularly Dane their employee. Fast and courteous service as well. I would recommend them to anyone.

Be
Review №20

The people in the shop know what they’re talking about. Their prices are fair and their service is quick. I trust them

Kr
Review №21

Wow! Incredibly impressed with the skill and customer service at Xcell Repair Plus. These guys are sharp, professional, and kind - while in the shop, I witnessed interactions with two other customers needing repairs and their customer service is top notch. This is the ONLY phone/computer/tablet/video game repair service you need!

Ta
Review №22

I’ve had my iPhone screen replaced at a cell twice now and both times the service was quick and friendly. In and out within 30 minutes. Prices are fair and they are extremely professional. Highly recommend!

mu
Review №23

Absolutely amazing staff and very knowledgeable I will be recommending everyone I know to go visit them. They are Awesome 👏 best price fixed Shattered iPad and everything works perfectly highly recommended business

Da
Review №24

I dropped off an iPhone X with a broken screen and they had it replaced in 30 minutes! The shop was clean and well equipped. I would recommend!

Te
Review №25

These guys are great! Very knowledgeable. My husband just got a new I phoneHe is almost 80 yrs old and didn’t know how to set up e mail. Martin was very patient with usAnd showed us how to set everything up.So glad we found them.

Ga
Review №26

Very good experience with Xcell today. Had broken cell phone screen protector replaced with one I provided. Very professional. Im sure Ill back for electronic needs in the future.

Ma
Review №27

The guys at Xcell Repair Plus did an awesome job replacing my shattered iPad screen. They had it fixed sooner than I needed, were super friendly and not overpriced. iPad is good as new! Highly recommend!

La
Review №28

Start to finish to replace my shattered telephone screen about 15 minutes. Great service and very reasonable prices.

Gr
Review №29

I have used XCell Repair several times now and they have fixed my laptop, IPad, and IPhones when Best Buy and Sprint wouldn’t/couldn’t. Not only did they repair my electronics, they did so in a short period of time and for an extremely reasonable price.

Ke
Review №30

Absolutely fantastic service! They have replaced several screens for my family. They have finished all of our repairs by the time promised.

El
Review №31

If you’re in need of having any device repaired, do yourself a favor and give them a call. From my initial phone call to inquire about their services, being able to show up on my time schedule, courteous and friendly customer service, quick repair time, and quality service for a reasonable cost is what sets this business apart from others.

Ka
Review №32

This place is awesome. They fixed my iPod cracked screen this afternoon fast while I waited. They sell cases and screen protectors as well. Will definitely recommend.

Gr
Review №33

These guys are super professional and have great customer service.

P
Review №34

Great service! Resolved phone issues at good price!!

Am
Review №35

My phone hasn’t worked correctly in three months. I’m with Sprint and even their technical support could not solve the issue. Finally a friend recommended for me to bring my phone here and they fixed it within a few hours! They were very professional, welcoming and expedient. I would give them 10 stars if I could.

to
Review №36

Brilliant young men. Courteous. Respectful.

He
Review №37

The service has always been efficient and courteous, they are experts!

Wi
Review №38

The guys replaced my daughters screen for her older iPhone 7+. Very responsive, very courteous, great to do business with. Would highly recommend.

st
Review №39

These guys are great! Not only had them fix my wife and daughters phones, but they also repaired my playstation 4 when it went out. I highly recommend them for any of your repair needs!

Ma
Review №40

I brought a nintendo switch here to just have the charging post fixed because it was a bit askew (still charged perfectly fine). I specifically asked if it was entirely necessary and they insisted that it was. After I left it with them I received a call informing me that they had accidentally damaged the mother board and had to replace the entire thing. I was told there would be no charge and when I came to pick it up they charged me for the original charging port fee. I asked about being told that there would be no charge and they, yeah, we arent charging you for the motherboard No duh! YOU BROKE IT! No all of the save data and games on the system are lost and the SD Card needs to be reformatted to work. Everything lost and they charged ME! I am making it my personal mission to e sure that none of my clients, friends or family ever use this business. You destroyed my Switch and I payed you $80 for it!In order to address the owners response, I left your shop in a net negative and payed you $80 for it. I am preparing a civil suit so I hope you havent deleted your camera footage.

Ta
Review №41

Cannot say enough good things!! Assisted me with the phone I brought in and with an issue on my other phone I thought unfixable. Knowledgeable with very impressive customer service!!

Je
Review №42

Wonderful quick service. Thank you for your efficiency.

Da
Review №43

Excellent service and very experienced and knowledgeable. I would rate them A plus

Co
Review №44

SAVE ME SEVERAL TRIPS TO AN APPLE STORE, HOURS, AND DOLLARS, I’ve been taking my business here for several years, mostly to repair my Apple products (cracked screen, batteries, etc.). They were able to fix most things while I waited. Great service and prices.

Br
Review №45

XCell Repair was wonderful to work with. They were able to repair my iPhone XR and iPhone SE screens the same day I called and had the job done extremely fast. The quality of the work was great and staff was very professional. I highly recommend them for your phone repair needs!

Am
Review №46

I bring everything to these guys, they are professional and friendly. Highly recommend Xcell for any phone or computer issues you might have. They definitely know their stuff!

BO
Review №47

Martin and Dane are absolutely amazing ! My mom was having trouble with her phone because she dropped it and it was a blank screen, she was told she needed a new phone because it wasn’t repairable by AT&T. So, we came here and they fixed it in less than 30 minutes! They are so kind and they are absolutely fantastic at their job! If you have any problems this is the place to go!!

Da
Review №48

We walked in and they did a great job taking care of us.

Tr
Review №49

Fixed my phone within a few hours of dropping it off! Very professional and nice. Will be using them for the future my phone looks brand new!

My
Review №50

Very nice people they helped me with my computer by coming to my house and its working again. Thank you

Br
Review №51

Nice guys that took real good care of my phone. It was done within an hour. I’ve been at Xcell twice now and I will return when necessary.

Wi
Review №52

They were awesome and quick. Very reasonable price as well.

as
Review №53

Professional, knowledgeable, fast, & great customer service. These guys are the bomb! Thank you Dane, Curtis & the rest of the team for all of your help!

Jo
Review №54

Took my phone in to have the glass on the rear camera fixed. My phone was fixed in about 20 minutes. Thrilled with how fast it was, and way cheaper than I expected

Ma
Review №55

Went to get my Android fixed. I ended up needing the charging port replaced. Part took a day to come in and the fix was about an hour at the most. Overall very impressed

MU
Review №56

I disklike phone covers. I also have not infrequent bouts of sipping-fests. Trust me they know what they are doing and their turn around time is amazing. Xcell Repair Plus not only resolves all you phone screen related issues with professionalism they also honor their lifetime policy. Once I had a weird pink red blue pixilation issue right after a repair. Fixed the next day free of charge. 10/10 will be back for multiple reasons.

Ca
Review №57

Curtis very patient helping and explaining issues with my iPad, Mac and iPhone. Being a “senior” the constant changes to technology challenging. Highly recommend. Very reasonably priced also.

Ja
Review №58

After my phone got ran over, I thought I gonna have to get a new one. I didnt thimk it was fixable, but they had it done in an hour. definitely worth checking out before you toss your broken stuff

Li
Review №59

Always top notch service and excellent repair work.

Ki
Review №60

Highly recommend for quick and professional phone repair service.

is
Review №61

Fixed my iPhone today, looks brand new and works great. Thx!

Ca
Review №62

Great service, timely, good price and very good follow up

Th
Review №63

They were fast with diagnosis of repair and replacement of battery and keyboard. Returned and gave them the computer and they were able to get it done in an afternoon.

Ch
Review №64

Excellent experience, great group of guys. My phone looks brand new and works great. Thanks!

Ri
Review №65

We sent a friends laptop with a cracked screen to this place and they fixed it good as new and at a reasonable cost.

Do
Review №66

I have had 2 different repairs done with expert response and quality work.

Ch
Review №67

Great help, really appreciate the work and time.

Da
Review №68

They were professional and honest !

Se
Review №69

Very intelligent professional and patient staff, decent prices, definitely the place to go with tech issues. Don’t go to geek squad come here instead it is worth it.

Wi
Review №70

Greatest service ever curtis is the best!!! Knows what he is doing!!

al
Review №71

The screen wasnt acting right shortly after pick-up. I take half the responsibility for not calling or notifying the business. The pull down screen acted on its own and then came the temperature plunge. Ill contact the business Monday or Tuesday. Honestly great group of guys no doubt

Bi
Review №72

It is a joy to com in here and know that my comouter oroblems will be fixed in a short time. This is such a wonderful addition to the area,

Tr
Review №73

I washed my phone over the weekend and didnt know what to do. I went to Staples. They were going to charge me $70 IF their machine dried out my phone. It didnt and there was no charge but luckily the guy told me about THESE GUYS! THEY took my phone apart and put a spare on off button on it. Dried it out and called my wife. She picked it up on her way home from work for ONLY 30 BUCKS!!! FAST and nice too! AND it works! I know where to go for ALL my electronics repairs now. Thanks guys! :)

Sh
Review №74

They are very friendly and knowledgeable about what they do

Ge
Review №75

Came in there yesterday to get a phone fixed they were very courteous and professional but definitely go back

Ja
Review №76

Curtis has been my phone tech/repair guy, since Ive had iPhone 6 plus, and he has done nothing but given me an even better experience. If you need any phone repairs or have any phone related questions, I highly recommend Xcell repair plus. Good quality customer service is hard to come by.

Ro
Review №77

I woke up and my iPhone was dead, I had 5 clients to contact that day and all the info was in my phone. These guys had my phone diagnosed and repaired in less than 2 hours. I couldn’t be happier! Thanks guys!

jo
Review №78

I had a 2015 IMAC that needed anew hard drive.I had been told by another local computer repair store that they could not replace the drive because they did not have the necessary adhesive to replace the screen implying that it needed an Apple Store repair.Not so,Curtis had this restored with a new drive in three days . It runs better now than it did when it was new.As a non -nerd and age 91 i was anxious and had many questions.Curtis patiently, courteously and fully answered all my questions to my satisfaction..Definitely the best professional repair staff that i have encountered in my twenty years of nursing my three mac computers.Definitely a five stars organization.

Da
Review №79

Exceptional service and fair prices. I needed a fast screen repair for my IPhone XS Max. Xcell was able to repair the phone in less than 45 minutes! Definitely recommend.

Je
Review №80

Called ahead for a screen replacement on my IPhone 11, they said they could fit me in today. I came by and it was all done in 45 minutes. Great experience. Martin was professional and the shop was very clean. Excellent experience.

Ni
Review №81

Very friendly and my iPhone screen was fixed in less than an hour.

Br
Review №82

Good job.

Al
Review №83

Fast and friendly service. Went above and beyond.👍🏼👍🏼

Dw
Review №84

Quick and easy, no fuss, very affordable.

Jo
Review №85

Awesome! Quick, reasonable and professional.

Ja
Review №86

Very friendly and good service

Di
Review №87

Curtis is wonderful. He takes great care of his customers. I am heading back in next week with my laptop. It needs some Curtis magic.

Ja
Review №88

Wish every business was this good. These folks do great work and most importantly, they stand behind the work they do. A+ for customer service. Will continue to bring my electronics to Xcell Repair Plus as they inevitably break.

Em
Review №89

Charge port on phone wasn’t working they had it fixed in 15mins

Gl
Review №90

Great place, very honest.

Mi
Review №91

Had a GREAT experience at this place, got my phones screen replaced in an afternoon while I was at work. Awesome place, this will be my regular place for any tech issues!

Wi
Review №92

Just a terrible exp all around. Not only did they not fix my product, they significantly blew the timeline they gave. Defanitely not as quick as the website suggests. Basically wasted 2 weeks of my time. Bad communication as well. Disappointing.

Jo
Review №93

Can not say enough great things about these guys! I had a very hard to repair laptop touch screen. Super thin and fragile. Greek squad had my laptop for 12 weeks, claimed they couldnt get the part. These guys had a factory original part, brand new, within 3 days, and charged me 1/3 of what geek squad was going to. Once again, cant say enough great things! Thank you so much!

Jo
Review №94

Great service

Te
Review №95

These guys loaned me a charger for my laptop when mine stopped working. (Most businesses would expect to be paid for such a generous gesture). Professional, quick service. I definitely recommend this company!

Pa
Review №96

Great experience. Nice guys, quick to get the repairs. Felt like they were two honest guys just trying to help me out.I will now be bringing my computer in for updates.

El
Review №97

Excellent service!

Ma
Review №98

My wife’s phone screen stopped responding to touch and Xcell fixed it in a few hours. My wife said they were very knowledgeable and professional. Thank you for repairing her phone at a reasonable price!

Su
Review №99

Great service. They fixed my phone and it is now running like new! And at a really great price! Thanks guys!

An
Review №100

This was my first time using Xcell Repair Service and I have been recommended them every since. The customer service is awesome. The guy at the front explained to me what was wrong with my phone and fixed it in less than 30 minutes. My screen came with a lifetime warranty and the price was reasonable. I highly recommend their services.

Information
65 Photos
100 Comments
4.8 Rating
  • Address:10564 S US Hwy 15 501 N Suite I, Southern Pines, NC 28387, United States
  • Site:https://xcellrepairplus.com/
  • Phone:+1 910-988-4279
Categories
  • Computer repair service
  • Mobile phone repair shop
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–6pm
Similar organizations
  • Home PC Support1150 Old US Hwy 1 Suite 10, Southern Pines, NC 28387, United States
  • In
    Innavoy202 Downing Pl, Southern Pines, NC 28387, United States
  • Co
    Computermax4045 Youngs Rd, Southern Pines, NC 28387, United States
  • Smart ComputersSouthern Pines, NC 28387, United States
  • Go
    GoCyber750 NW Broad St, Southern Pines, NC 28387, United States