The employees are always very respectful. Sometimes the wait can be long but it is worth their service.
Excellent service as always!! This is the only place I will take my vehicle and I would recommend this business to anyone whoβs looking for an auto shop. The staff is always professional and gives the upfront honest information without giving you the run around. 10/10
Absolutely the best! I sent a web request Monday night after finding a screw in my tire. Josh promptly called me Tuesday and had an appt for Wednesday. Blake and the team was amazing from vehicle pick up to drop off! Thanks yβall!
I was here several times. Each time service was prompt and thorough. They only do the services you ask for but they check your car over and offer additional services. This is the place you want to go.
The fastest oil changes Ive ever gotten. They have a pit crew mentality and have never tried to sell me anything I didnt need (they did say I needed an air filter once and I bought it later at Auto Zone). In and out in 10 minutes.
Service is fast, the staff are super nice. They did an excellent job on my F-150. Oil change, vacuumed it out checked and topped all fluids, rotated tires and I got a free car wash. I also got an inspection. All in one place while I say Im their comfy waiting area in a recliner and watched TV. They also have a coffee bar inside. It was a nice experience after working all day. Im very pleased and will be going back.
Best place to have ur car serviced. Friendly people and a good atmosphere
Watch out for these guys. I got a full synthetic oil change and they put the reminder sticker to come back in 3,000 miles when synthetic oil has useable life closer to 10,000 miles. Predatory the prices are just as high as the dealer anyway
Great place to either drop your car off or sit and wait! Service is fast, priced well and I always feel I got my moneys worth when I walk out the door. If you dont take your car to the dealer, PJs is the place you should be taking it!
I called for a walk in appointment for a set of tires for my daughters jeep. It was an emergency not only did she have a flat, all tires were bald. I called around and no one had a set of 4 in stock. Ron at PJs solved the problem. With no appointment, I was in and out in 1 hour 15 mins. Thanks Ron! The shop is immaculate, the oil changer side and tire rack side. I was also impressed with the espresso bar in the customer lounge. They say you get what you pay for. I got fast, courteous, knowledgeable, clean service. Great experience.
Easy in and out, nice waiting area, friendly and not high pressure to sell you extra stuff...
I went in for state inspection, oil change, and car wash. Everyone was very polite. Services were quick and professional. I would highly recommend PJs for such basic service and inspection.
I have given PJβs a lot of business over a decade: 4 cars - oil changes, inspections, purchased tires, car washes and other simple maintenance items. Today I forgot my credit card but had a check. Counter girl said they havenβt taken checks for over 3 years (sign on the counter dated a year and a half ago said no checks). I could run to bank and get cash.Brandon (Manager?) said (and not very nicely) I would have to leave my license and my iPhone11 (as hostage) with him. Let me repeat this irrational statement: Leave my license with Brandon while I drive on the roads to the bank.PJβs has my license number, my tag number, vin number, phone number, and home address. Brandon was insistent that I was to leave my license with him as if I was not going to pay and steal a $70 oil change. Brandon could not wrap his head around the fact I was going to have to drive on the major roads with out a license. I do believe that is illegal. If I didnβt come back to pay - they have all my info as well as my photo from sitting there for 30 minutes.Brandon said you have a license but you will have to leave it with me. He told me if I didnβt pay not to ever come back. It was $70 and I was trying to pay, didnβt say I wasnβt going to pay. But to expect a customer to leave their license and $900 cell phone when the company has all of the customers info- is this logical? If I had left my phone and Brandon dropped it - then what?Brandon is correct - I will never bring my cars back for any service and I will never recommend anyone does.
Great staff! Came in to the tire side and they helped me in a as soon as I pulled in the parking lot and answered all my question
Ive had my oil changes done here on and off for years, always been a little pricey, but nothing crazy. Now their prices have gone up again and be very careful if their coupons (read the small print carefully). If I want to pay that much for an oil change I will take my car to a car dealership, I will not be back
The folks at PJs were magnificent. Thought I would need a new tire, but was told that they could repair the tire. I will always rely on these great folks. God bless them all. Tom Long
Emanuel knew his business, changed many of the fluids. Took about an hour to change 4 fluids
Always professional and expert trained staff.
Informative employees. Good job. I can have a fancy coffee inside while I wait!!
I was there previously for an oil change, $ 30 more expensive than any other Valvoline. Today I called to see if they could change my spark plugs, they said yes, so I went. When they arrived they said that they did not have a simple tool and therefore could not. They made me go there with my vehicle in poor condition. It was really disappointing. -0
Awesome service, open early, prompt response, friendly people, swiftest inspection ever, will be back definitely π₯πππππ
Great work and excellent attention to detail. Wonderful and affordable carwash, especially when you add the hand-drying.
Fast, friendly and reasonably priced. I come here everytime I need something for my car.
I had to give a 5 star due to the mechanics that work there. Blue is the only guy I let work on my truck because Im picky as hell. Im sure the other techs are good but any time I was there Blue was always doing the right thing. I told most of my military friends to go there but about half already did. Blue thanks for always doing the hard right over the easy wrong. Wish you lived in Tennessee. See ya around brother.
No waiting they are so Awesome and very ProfessionalThank yall for always taking care of my car
The service is great. I never had a problem getting my cars oil change. They let me know if I have anything to be concerned about and if it needs to be taken care of. Very knowledgeable staffStaff are very polite. Thank you for helping me with the air in the tires of the car I was driving.
Fast and friendly. And as a mom with small children I love that they have an outside waiting area.
First Class Facility.. always busy for a good reason, but the service is fast; performed perfectly; and at a reasonable price... very professional and comfortable experience
Bunch of thieves, $120 for an alignment that wasnt done correctly at all. They offer no warranty or anything despite being significantly more expensive then every other shop. Dont come here.
Fast friendly service in a relaxing atmosphere.
Great service.
Very nice/fancy waiting area. Fair but slightly above average prices. Knowledgeable and friendly staff.
Dangerous. Had the oil changed for my daughter recently. She drove to Memphis this week. On the way the oil light came on; she had to add a quart of oil every 100 miles to keep the engine from disaster. Thank God she made it safely. A local Valvoline shop fixed their incompetence. PJ staff failed to replace the filter gasket. Iβm one unhappy father and will be stopping by to discuss soon. Hopefully they will make it right.
This is the only place I trust with my auto care. They are always quick to pinpoint the problem and work efficiently to get me in and out. Excellent service and I highly recommend.
Absolutely love this place! Their service is thorough and quick. They make sure to give detailed explanation of what they are doing to my car, which is what other places have never done for me. I recommend PJs to all of my friends and family.
Excellent service! After taking my vehicle to 7 other shops to fix balancing issues with my tires, this shop finally solved my problems. The workers here are skilled and take the time to do it right. They care about doing good work. I will defiantly use this shop again and would highly recommend it to anyone.
Quick friendly informed service.
It was great
I had a great first experience. Drew was professional and very polite. The service was above what I expected. They did a full service check along with my oil change. The icing on the cake was a free car wash!
Great customer service! Prices are competitive. Great atmosphere to hang out and get your oil changed.
Honestly 10x the experience I expected. Best auto shop in the area. Kind, courteous, and efficient. Having one employee typing in details while another does the oil change and another doing the state inspection all at the same time.They even helped us out with removing a drain plug another shop chewed up. Their lounge is something out of a country club. They walked us through everything they were doing and i was fairly impressed overall.
Love that you can sit inside in the AC while you wait and the customer service is exceptional
Iβve been coming here for about six years for tires, oil changes, inspections, etc. I canβt think of a single complaint during my time with them. My parents go here as well and we always talk about how wonderful the customer service is. Would solidly recommend.
I had a great experience at PJβs! They answered all my questions, I was assisted very quickly, and everyone was so friendly!
I have used PJs for several years now with a couple different vehicles. They are always very friendly, courteous and professional.They always bring you into the bay where your vehicle is and give you a recap of what they have done and check to see if you have any questions.Great looking and comfortable waiting room. I am actually heading there right now or some routine maintenance work.
Was able to get in and out while on the way to work. Friendly customer service and knowledgeable technicians.
Dont trust after 1st experience. Transmission pan left loose and only had an oil change. Thank God I found the problem before any damage took place. Learned from now on to check my vehicles right after getting serviced from any place.
Super fast and efficient. Went there on a busy afternoon for an inspection, they had me in and out in less than 30 minutes. Cost less than $15. 10 out of 10 would repeat.
Great Staff
Friendly and knowledgeable staff. Always quick oil changes + a free car wash.
As afore mentioned, they are very big on the up sell and not on cutting you a deal. Ive been taking my vehicles there since they opened and TODAY (4-17-2017) they lost a customer. Their loyalty lies with there banker not with their customer. You can get the same quality service almost everywhere else. If you like the thought of ordering coffee while you wait then I suggest stop at Starbucks and save money and go elsewhere.
Good place for oil changes done right. If they tell you you need a bulb, get one yourself at Autozone and do it yourself as the charge $10 for a $2 bulb. But, if you dont want to mess with it, know that youre paying premium for a simple repair.
Depending on the type of person you are, this place might be for you. They are very explicit when explaining EVERYTHING they are doing with your car. But also assume you dont know anything about cars and dont know what youre talking about. I went in for an alignment and had to explain to them what my car was doing before they finally agreed that yes, my car does need an alignment. They are also big on the upsells, but thats their prerogative I guess. Overall, no complaints on the work, just pretty high prices and some methods issues.
Car wash was amazing. But now no hand dry and tire shine is done by the wash. I regret to say I got two of my four tires shined and even then they were half shined. Very unfortunate fortunate change. For the price I will not return.
Even after moving from Aberdeen to Broadway I still return to PJ Auto Care to have my vehicles serviced. I fully trust that the service is correctly completed.
Always great service from knowledgable staff. And the coffees not bad either. :-) Great place, they service all my cars.
We were on vacation and needed a flat tire repaired. PJs did a great job repairing the tire. They were fast, friendly, and treated us like we were regulars. Would definitely recommend.
Excellent service. Friendly
Awesome place! Young man named Daniel helped me and I received the best care ever! I highly recommend this place and ask for this gentleman when you go! He is wonderful!
Clean, friendly, fast, and prices are awesome for that level of quality. Ive traveled from as far away as Savannah and would recommend it, especially for those who value the great quality you find at pjs ask around.
I dropped my car off for a North Carolina state inspection, oil change, an inspection of my brake pads & a car wash. The staff was extremely courteous, called me to give me an update, and my car was ready and washed when I got there. I would highly recommend PJs Auto Care.
They took very good care of me to include programming new key fobs on my GMC Yukon. They went out of their way to let me know that my check engine light was a oil sending unit and advised me on what I need to do next.
Excellent Service..Great Place to get your Car Serviced..Highly Recommend it..
Lots a customer...and hopefullyore than one when you read this. I too my vehicle for an oil change. They asked if they could fix my blower since it was loose and it had been rattling. Always trying to upcharge!!! I said sure. When car was returned to me my AC no longer worked. Only blowed. It has had ZERO problems until that minute. I called owner. He said he would have them look at it. I took it back. They held their hand in front of blower and said βyour blower works....we will have to charge you to check AC.β I was upset and said I will never pay you to fix anything again. Took to dealer. The sensor board had been snapped by them when they changed blower. $4000 or more to fix. This is a 2012 Toyota Sequoia. This should not of happened. Donβt go there.
Since eliminating hand towel drying, the car wash is no longer adequate. For an additional $3 I can visit Champion and experience a thorough inside-and-out car wash. No brainer. Absent the towel drying, my vehicles are not only undry, they are not 100% clean.
Had an oil change and car inspection here, and was in and out in 20 minutes .... painless!! They also check and top off your fluids and make future maintenance suggestions; AND you get a free car wash. Love it!
Good service, honest repairman, good prices.
Always a pleasure going there, staff is friendly, knowledgeable and truly remembers their customers.
Went in for an inspection. I looked out to see the progress after a while of waiting. I noticed the inspector called someone in to look at dashboard. Shortly afterwards, they informed me my car was ready to go. When I got into the car, about every light was on my dashboard was on.
We sat and waited almost an hour and our car wasnβt pulled in yet. I went to the desk and ask if there was a problem. I told the lady at the desk that we had seen customers come into the waiting area at leat 30 minutes after us if not more. Weβve used PJβs from the day they opened. Very disappointed and the owner really didnβt aknowledge the over site. He didnβt understand that I would rather of spent time with my husband ( who I never see because of work) instead of waiting longer because we were next. We ended up leaving. Guess Iβll use the dealership for awhile.
Great service. Been coming here for several years.
Love this place, quick, clean, courtesy and professional!
Fast, friendly service!!! First time there yesterday and was pleasantly surprised by how efficient everyone was. The coffee bar was an added bonus!!! Awesome!!!
Beware the up sell. I didnt know places still operated like this in 2017. Took my wifes car there for an oil change. After about 10 minutes one of the mechanics comes out calling my name. Showed me some black grit under the oil cap and states: This is bad, you need a full engine flush. This would have been $79 plus the oil change. Since the car was still under warranty, I told him to put the cap back on, forget about the oil change, and Id take the car to the dealer for everything. He then told me that they had already drained the old oil so they had to continue with the original change. I went back inside, thought about it for a moment, and realized that they were awfully quick to pull the car in (sitting 3 deep in line), remove the plastic from the bottom, and drain the oil. When I walked out to the bay to see what was up, they were just getting started dropping the plastic tray from underneath. When I said that they were just now draining the oil, the tech that had told me about the problem asked me if I wanted to get down in the pit and help. At that point I left them to it. Cant recommend this place. After I left I took the car to the dealership, no problems found.
Efficient and fantastic work with polite and knowledgeable workers and staff. Highly recommend!!
This place is the place to go for service on your car. I took my truck in for tires. I wasnt pleased with the ride that I had been having, and they found an alternative that gives me the nicest ride. It was like a brand new vehicle.
Great ppl. Fair prices. Great service! Free car wash with ur oil change too!
PJs has saved my neck many times. My cars are older and need lots of maintenance and they seem willing to do it! Have worked on my Porsches Mercedes and many other cars some with unique problems. Not overly warm but they gt it done. Go in am to beat the crowds.
Ive been receiving beyond excellent service during the last 12 years. I highly recommend this auto care center
Amazing staff. My hubby said pricey on tires but they saved my day as I was stranded with a flat tire.
Always quick, informative and friendly, never pushy! Great coffee and beverage bar too!
Shady as hell.... First off I showed up and my car was parked a little far from the door the lady came out and got my info, gave me a quote of $64.99 for full synthetic. She tells me leave the car there and come inside, when I go to do that, I was told to move my jeep because it was in the middle of the road. Then I get my bill for $87.99. Thats a far cry from $64.99. When i ask what the del was she shows me that its $10 to replace the oil filter. since when is that not part of the oil change. The dealership is cheaper by $10 and they were rude so. my reccomendayion DONT GO THERE, IF YOU DO ASK THEM A TOTAL BEFORE YOU STAY BECAUSE IT WILL CHANGE BEFORE YOU LEAVE.
Always have a great experience never have any issues doesnt take very long in a good quality shop
Car wash is great here. I wouldnt recommend the auto shop
Auto wash or guy attending to it on the far left scratched my truck in multiple places causing quite a bit of damage and all the manager could say was say βit did not happen hereβ. Not even an βIβm sorryβ...Very dissatisfied and will not be back!
Very professional and respectful. Quick service and a free carwash!
Quick in and out time and good service, except prices are high.
Great friendly service. I live in Spring Lake but come all the way here for their car wash
I had a nail in my tire so I went here. They told me I needed a new tire because the nail was too close to the sidewall. I had to walk out and and show them that they had, in fact, found a rock next to the sidewall. I had to show them the nail that was clearly in the middle of the tire.
Nice clean atmosphere. Technicians are knowledgeable and courteous.
This is a good place to have a vehicle inspection and quick car wash.
Awesome place I been coming here 8 years now .. this is a business not good will..
Love this place, you can cruise in on a Saturday afternoon and they hook you slam up!!!
Clean, comfortable waiting room, speedy service, friendly staff, and quality service
Called for oil change and tire rotation. I bought the tires there. Told them we were going in a trip. Ask them for oil change and tire rotation. They decided the tires did not need rotation, even though that is what I asked for. Sorry service.
Great people, great attitude and wonderful service
Tunnel wash over priced and misses a lot of spots on car. Afraid that the towel dry drags off the mud at the expense of your finish.
Fast, clean and courteous! The coffee shop is a major bonus for people who want more options (albeit paying options) to the standard free coffee.
Great service, no problems. Use them frequently.