I have kept my car serviced here since 2016. Thats when I brought my car from here. Customer service people are very polite and friendly. The waiting area is the top of the line. They also keep you informed of your car status and let you know if you need other services done to your car by text while you are waiting. The service done on my car is excellent. The only thing missing is my car wash.

Pinehurst Toyota, (and more specifically) Brandon Shields, were an absolute pleasure to deal with! They went above and beyond to locate and obtain my perfect match of a vehicle in a 2022 4Runner TRD Off Road Premium in the Lunar Rock color!When I shop, the Experience is everything for me. You can buy a vehicle anywhere...but oftentimes the Experience can suffer depending on who you deal with.Brandon Shields has earned a client for life. He provided the ultimate customer experience in an enjoyable manner, and his professionalism is unmatched.

One of the most efficient vehicle services I’ve had. Dropped it off at my appointment time and was driving out a half our later. No attempts at upselling additional services or products. As with many the vehicles came with two years of included maintenance. They completed that and had me on my way in record time. Even did a quick wash and vacuum of the interior. Extremely satisfied.

The staff were very helpful in finding the right vehicle at the right price and we didnt have to spend all day at the dealership! Kudos to the staff for their polite, friendly and low pressure service. We would definitely consider visiting them for our future needs.

My husband and I took our car in for an 11:15 appt. We were able to drive right in and they began the service. We were greeted by several associates in the waiting area and shown where to get complementary coffee. The waiting area is very nice, clean, spacious, and accommodating. It took exactly one hour for them to complete the service. We always enjoy taking our cars in for service at Pinehurst Toyota.

Anthony was extremely helpful, patient and kind! Instead of dragging my two kids out of the car to retrieve a car part my husband ordered, Anthony let me go in to do what I needed to do real quick while he waited with my kids and kept them entertained. They seem to treat you like family there, amazing service. Thanks Anthony :)

Josh in service was incredible. Truly an amazing experience. Tow truck dropped my 16 Tundra and caused massive damage. Josh ensured it was fixed quickly and helped settle issues with the insurance and guilty party. Cant say enough good things.

I arrived early for my appointment, asked how long it would take. “About an hour” was the response. I left and came back in an hour and a quarter. Asked about my car and after a bit of shuffling about, some one said, “It needs a recall, it’ll take a few more minutes “. I said that if that meant another hour, I couldn’t wait. My car was brought out and now I have to schedule another appointment.They knew it needed a recall. They had told me a few weeks ago. Not very good customer service.

Brandon shields did any amazing job he always does I am a repeat customer and I will never use a different sales rep.! I appreciate the hard work you did for getting me into my 2017 rav 4. Me and my children thank you 🙏🏻

Pinehurst Toyota has an amazing staff. The waiting room is by far the best one I’ve ever sat in. Everything is clean, spacious, and the coffee shop barista was super friendly and accommodating. I would recommend this place to anyone.

Feeling frustrated from a few failed attempts at finding good cars in the past few days I arrived at Pinehurst Toyota feeling uneasy. I came in interested in a 2010 Toyota Corolla S and was attended by Mr. Brandon Shields. After we went over everything we found out we couldnt take the vehicle beacuse of some complications, but he was adamant about getting us a good car for the time we had spent there already. His upbeat attitude, honesty and willingness to help, put me at ease and made the whole process alot better. Thanks to him and other helpful employees, I was able to leave with a good vehicle and good spirits. Thank you again Brandon, I look forward to doing more business with Pinehurst Toyota and you.

Great service pro. Even though they couldn’t fix my issue, they were able to point me in the right direction and are willing to work with me throughout the warranty process.

After searching the web I chose Pinehurst Toyota and Hyundai because they had the truck we liked on their lot.Our sales person was Ryan Meadows and Emily Holland was the spokesperson during internet searches.Ryan explained the features on the truck and was able to answer all our questions financially and options. He was very patient and pleasant the whole time we were there. Chris of the finance department was equally knowledgeable and pleasant to deal with.We bought the truck we wanted and had seen on line. All and all the whole process was done very professionally.

We were meet immediately with top notch customer service. Brandon took care of us from start to finish, guiding us through the inventory we were interested in, and meeting our need for a reliable car for our teenager. I highly recommend Pinehurst Toyota and Ask for Brandon. He’s one of their best!

We had a great experience and steven was a great dealer. Everyone was friendly, easy to work with and the process was smooth, and fast. They take the time to get to know their customers and made buying a new car easy. I would absolutely hands down recommend them if your in the market for a new/used vehicle.

The service department, particularly Mark Stevens, provided friendly and efficient service. Having the Roast Office in the waiting room was an added bonus!

We purchased a car from Robbie and it was a great experience. He didnt mess around with us or try to do an upsell us. We told him our budget and what we were looking for and he gave us the dealer invoice and gave everything to us straight, unlike another dealership we visited prior to where we ended up walking out because they were being dishonest and took us for not having done any research. Robbie and his granddaughter were great to work with.

The staff at Pinehurst Toyota are amazing! They went above and beyond to put my mom in the truck she wanted! Robbie P your are the best!!!

Excellent service - PInehurst Toyota sends texts so know exactly what everything will cost and where your car is in the repair / service process.The waiting room is spacious and clean and the Roast Office has a full service coffee bar on site. Josh did a wonderful job of keeping me appraised and getting me in and out in a timely basis.Highly recommend.

What an awesome service advisor! Shannon Francisco made sure today’s service was completed thoroughly.

Excellent family owned dealer. The sales team was not pushy or restrictive. Very open about the vehicles and pricing. I would definitely recommend them to anyone trying to get an honest answer. Cory and Patti are both phenomenal sales reps and will ensure you are taken care of. My wife and I purchased a Toyota Camry and were very pleased with the process from start to finish.

Right out the gate the people at Pinehurst Toyota were extremely helpful with finding the vehicle that fit my needs. Patti assisted me with all my online questions, and transferred me to Corey. Corey went above and beyond to get me all the information I needed on all vehicles that fit my criteria. He was able to get me exactly what I wanted, and a great value for my trade in. I was extremely satisfied with my experience here, and will definitely be coming back.

Thank you Brandon Shields for making the car buying process fun and as low stress as possible! Brandon truly has passion for what he does and it’s obvious his number one goal is customer satisfaction. I definitely plan to send anyone looking for a car your way!

Brandon Shields is the guy. Very respectful and intelligent guy. He actually cares about the customers interests and doesn’t try to throw you in something random like most car salesman. Find Brandon Shields, he will help you out with your car buying process. Highly recommend.

Very clean and classy dealership. Everyone was kind and welcoming. Ryan Meadows was personable and knowledgeable. He diligently worked to meet all my needs. He is certified in Toyota and Hyundai. Ask for Ryan, you won’t be disappointed.

It’s always a pleasure. Mr Moses is our go to guy, he’s wonderful to worth….

Pinehurst Toyota was wonderful to work with to get my recall repair completed! From the friendly employee (Alex) who answered the phone and scheduled my appointment quickly to Anthony the service rep everything went flawlessly. I appreciate the text feature so that I can respond while on calls for work makes multitasking and quick response easy!

Great service, they were very responsive and professional. Highly recommend this dealership.

Anthony, at the service department, is extremely helpful and knowledgeable, great personality, he went above and bund to get my car on time .

Fantastic service!!! I will definitely be going there for all my car maintenance.

Everyone was so nice and on the job....coming to tell people their cars were ready with an upbeat attitude and friendliness that I liked. My James Johnson was the same way and I appreciated it. Thank you

Excellent service & Pinehurst Toyota service department today!!! Easy online appointment process, clean waiting area with coffee shop and friendly staff.

Very easy process. Dropped my car off first thing in the morning for a 4pm appointment and had my car back in my driveway by 3:30! Was kept informed the entire time. Shannon was very helpful and courteous! Great experience!

We were told the car would arrive on Sunday, and it was a day late. The car is a push button start, and were only provided with one key. This was not information that was disclosed to me prior to my purchase, and will cost me several hundred dollars (minimum) to obtain a second key. As I purchased this vehicle offline, and I had it delivered, I feel this should have been disclosed. Additionally, when there was a delay in the delivery, which I understand things happen, the communication was not clear. This lack of clarity left me sitting at my home waiting for hours on two separate days, expecting that the car would be there within a matter of hours, and in the end I was the one that was always left to reach out to the dealership to check on the status of the vehicle. They have assured me that one piece that was not on the car will be shipped. I’m cautiously optimistic that it will arrive without me having to check on it, time will tell.

5 for the Service Department. Truly appreciated Marks honesty and professionalism. Sadly my interaction with the Sales gentleman was different. Seemed more concerned about how much money he was going to lose than he was the customer. Really hope his mentality is not common place amongst the sales staff as it is a definite deterrence for future business. I will definitely share my experience with others.

Had an oil change, service was quick. Attendant was very courteous. My only problem was the vacuum of my car. It was a little dirty than normal however, I was not pleased on the outcome. I did not go back in and report it. Car wash and vacuum is a complementary service, however I was still expecting better.

I recently worked with Anthony McAuly for my recently passed mother’s car, and preparing it to be sold. We were able to have the inspection and the oil change done in an awesomely reasonable amount of time. Anthony also referred me to a car detailing company who did an amazing job on my car in a very short amount of time.My parents were Pinehurst Toyota clients for over 20 years, and bought at least 5 cars from them. From the first time, they kept going back because of the great service and care. I am so thankful for Anthony’s help and the dealership’s care for helping me with my Mom’s car. Highly, highly recommended!!

My wife and I went to Pinehurst Toyota to trade her 2019 car for a new 2021 RAV4. We spoke with Patty on the phone which is who we asked for when we arrived. She was very nice and pleasant and passed us off to Ryan. Ryan showed us a couple vehicles, neither of which we were interested in. Ryan was nice and pleasant but whenever we walked inside to sit down and look for a car, Ryan never said a word, he just disappeared out the door with another customer. After sitting a while Hillary came over to ask us what we were looking for. We told him and he disappeared for quite sometime and came back with a couple options which were not what we wanted. We ask about putting down a deposit and ordering what we want. He never really answered the question and disappeared again. In essence we were there one hour and twenty minutes and left not knowing any more than we did when we got there. We were shuffled around between 3 people and got nowhere with any of them. What happened to having one salesman to handle a sale? We’ll be going elsewhere to buy a Toyota. By the way, we were going to buy a new truck also.

The service department was great. They took me without an appointment, explained all the work needed, and did it all in a timely manner while being polite throughout the time I was there.

Staff was very friendly and professional. They quickly gave me a few realistic courses of action to help fix my problem. The service was excellent and completed in a timely manner.

I went for my 5000 mile service which included a tire rotation. Upon arrival I told them that my front tires keep showing low tire pressure. The service was fast. When I got my truck back I drove it down to the car wash. Not thinking to look at the dash because I was sure that they did what they were supposed to. I left the car wash and headed home only to realize that my tire pressure light was still on for my front tires. I immediately called the dealership to inform them they told me to come back and they will take care of it and fill my tank for my troubles. They told me that my truck takes time to reset the tire pressure. As my Truck uses the pacific TPMS which is an instant reading system this tells me that they did not rotate my tires. Then told me that the gas card was in Apex with a driver. This dealerships service dept is nothing but liars. I will never use this dealership again.

Visited the dealership just searching their inventory. They were really attentive, specially Kevin. I ended up getting a better car than the one I was searching for. Thanks for the assistance, I appreciate it.

Im not a big reviewer but I wanted to take a moment to sing the praises of Pinehurst Toyota and give a big THANK YOU to Dorian and Brandon!! Ive had miserable experiences in the past with purchasing vehicles and we all know that dealerships and car salesmen (and women) often get a bad reputation which is why I was strongly considering going a different route while searching for my next car. However Im SO happy that I wandered into Pinehurst Toyota Dealership!!! Dorian and Brandon were AWESOME and made me feel like they were truly on my side. There was no pressure, no gimmicks. They were honest, friendly and straightforward. I really hate spending money and they made the whole process painless. They followed through with everything they said they would do in order to make the sale. Im 100% happy with my Toyota Highlander and theyve earned a customer for life! Anyone in the market for a new vehicle, definitely check out Pinehurst Toyota and ask for Dorian or Brandon!!

The service department staff at Pinehurst Toyota/Hyundai were ALL the absolute friendliest bunch of people I’ve encountered at any car place. Super helpful, super attentive, super communicative. Highly recommend just for the customer service, plus they took care of everything I needed on my car.

Shannon Francisco Service Advisor, is very helpful, highly competent and has excellent customer service. Her attention to detail and communication skills are the primary reason I use Pinehurst Toyota to service my cars. The technicians did what was ordered in a professional way.

The service department treated me with outstanding professionalism. Every question was answered and went beyond to helped with some research. Highly recommend this department. You will not be disappointed.

My experience at Pinehurst Hyundai was exceptional experience. First the paint specialist, Chad was amazing and honest. The Service Advisor Josh Sinacori was top notch, amazing, and he kept me inform throughout the installation process. The atmosphere was friendly, pleasant and all the moving parts was constantly assisting and helping customers.I thank everyone for a job well done

We had an excellent experience purchasing our new Highlander at Pinehurst Toyota! We drove over an hour from Fuquay-Varina because we couldn’t find what we were looking for at any of the Triangle area Toyota dealerships. We called ahead to ensure the car we saw online was still available; Tracy was very helpful confirming she had eyes on the car and set us up to meet with Mr. Robbie in sales when we got there. Robbie greeted us warmly and was very helpful showing us the features of the car during a test drive. His sales assistant Essence was so incredibly nice and efficient going through the paperwork. The manager worked with us personally (rather than going back and forth with a person you never see) to meet our budget and we never once felt the pressure often felt when purchasing a vehicle. It was evident to us they truly care about their customers at Pinehurst Toyota. My husband and I both walked out saying it was the best car-buying experience we had ever had.

I had been looking for a certain color I 2021 RAV4 Hybrid XSE all over & couldn’t find one anywhere that wasn’t a 30 day wait. I had called Pinehurst Toyota the day before & said the one I wanted that was in stock was claimed. Their service rep Kelly was wonderful, she called the next day & said that the person who had reserved wasn’t going to be able to move forward & would give me first shot if I could come ASAP. I said I was coming that afternoon & they made an appointment. Salesman Stephen was super nice, was waiting for me when I got there. Super nice facility. He had the day off but came in to make sure I would have someone looking after me. Took me for a test drive, answered all my questions. I decided to move forward. When it came to financing I felt like they did a pretty good job finding me what I wanted, it was a little higher than what I shopped for but still worked. They threw in a couple incentives & dropped one dealer fee. The total fees were slightly higher than I expected but overall with the demand for this vehicle I felt I did pretty well. I am happy! The one thing that could’ve been better was I felt that at the end before leaving, showing me the setup for all the features was a little rushed because it was near closing & had started pouring rain. I had gotten the custom floor mats & they put the box in the back instead of installing them but not a big deal. I was well taken care of overall!

Pinehurst Toyota service department has always taken care of my Camry. I truly believe that the team members are honest and upfront about any issues that arise with my vehicle. I highly recommend Anthony, he is without a doubt the best advisor they have.

Excellent Service at Pinehurst Toyota Customer Service- Auto Dept is the Best Experience for Me! And the Sales Department! It was SO EXCELLENT I CAME OUT WITH A WONDERFUL NEW CAR!!!GOD IS AMAZING!!!

Really great customer service and a wide range of cars to select from. We were taken care of during the entire process of buying a car. Devonte didnt want to sell us just any car but the right car for us. My husband and I appreciate him and his patience during the process.

The 55,000-mile inspection did not warn us that the battery was on its last leg. Do not ever count on Pinehurst Toyota to help you when you have a breakdown. The battery died a week later so we got a towing service to tow us to the dealership but could not ride with the towing service to the dealer. Called Pinehurst Toyota and they advised nobody could come pick us up because shuttle service had stopped at 3:00 PM and no other solutions available. Wow! The service manager did not care. We will no longer patronize this dealership.

Awesome place to purchase a reliable vehicle and maintain great service.

Anthony in the service department was very accommodating and made the process so much EASIER and quick! Thank you also to Ryan Meadows for recommending Anthony to me! Ryan Meadows is also my # 1 go to Salesman when I’m needing a new vehicle. Still loving my 2019 Ram you put me in!

I had my first tire rotation and fluid check. I was in and out faster than expected. Everyone was exceptionally nice

Parts Rep and Service Rep were very helpful. Everything was completed on time and they communicated throughout the service.

Excellent service. Josh Sinacori kept me updated all of the time that I was there. Great communication. Would recommend to anyone for the needs of their Toyota vehicles. Keep up the good work and thank you.

I am so glad I brought my car here for service! It was so clean, the service was so friendly, and my car got it’s oil changed, tires rotated, and the inspection was done in record time. And there’s also a coffee shop inside!

Great dealership Marven and Chris of Hyundai were very helpful and honest in the processing of my 2019 Tesla I would definitely buy from them again.

Very pleased with the service but thought the service took too long for a front in alignment and check why the tire light was on. My appointment was at 12:30 and I didn’t leave until 2:10. I had another appointment at 2:15.

What an amazing place. I personally had Mr. English helping my through my car buying experience. Extremely professional, zero pressure sales and extremely knowledgeable about the all vehicles on the lot. Would highly recommend. We will be utilizing him for our next purchase!

Purchased several vehicles over the years and use their Service Dept. Always a good experience.

This was my first visit to Pinehurst Toyota and there was some apprehension. Fortunately, I was met by Josh Sinacori. What a smart, talented, genuine young man. He listened, he understand and he had the right approach to helping me. I have confidence in his recommendations and I like the way Pinehurst Toyota does business. I like that they stay in touch via text messaging and keep you informed. I was in and out within an hour and the charges were fair. Ill be returning to Pinehurst Toyota to do more business, primarily because I know employees like Josh Sinacori work there.

This is my second vehicle from Brandon Shields! I traded in my 2017 rav4 for a 2020 4Runner and I love it! Brandon made it easy and took the effort to get what I wanted! (He really needs a raise he works hard). Thank you Brandon! If you want a new car and a person who listens to you… go see Brandon today!! #shields&deals

Great experience. Go see them

Excellent Service !I received prompt attention from the service dept. and was able to depart earlier than expected. I highly recomend Pinehurst Toyota.

Horrible. Specifically made this appointment because I was told a mechanic at this day and time would have a splind socket for my aftermarket wheels. Took them ONE HOUR to realize they didn’t have it. I received no updates, other than asking the ETA 45 minutes in and they replied “soon”. Then, 15 minutes later my wheels hadn’t even been touched. I will drive 3 hours to New Bern from now on to avoid this place.

John sinacor was the most helpful employee there. He works in the service department and is so caring and kind. I am so thankful for everything he helped me with. I would recommend that anyone looking for a car or and sort of service come here . Thank you all so much !!!!

I worked with Brandon, and it was the best experience, this was my first time financing a vehicle, now with that being said Im in car sales my myself so it was different being on the other end but Brandon made it super easy and took over, we had fun together, it was more like a reunion with family then me purchasing a vehicle the, I couldnt of asked for a better person to work with best experience Im sure I will ever have

Jon Tew was a wonderful person to work with. He was very considerate with us when discussing cars as well as finances. He went above and beyond to make sure we were comfortable and had anything we needed throughout the entire process. We will definitely be returning to this dealership and Jon Tew for any future cars we may get, as well as recommending Jon to everyone we know.

My Hyundai was promptly received at the Pinehurst Automall and I was directed to a comfortable seat in attractive waiting quarters where I read a book I brought for the purpose.In 15-20 minutes, a Ms Francisco notified me my oil change, lube and tire rotation were completed. She promptly handled my payment, provided a status report on the vehicle inspection and accompanied me to the parked vehicle......altogether, a pleasant, professional experience.

Shannon has been my advisor for several years and she is great! Shannon keeps me updated regularly on the status of my vehicle service while Im waiting for my vehicle. Shannon is pleasant and would be an excellent trainer for new advisors or a service manager. Thank you for the opportunity to provide this feedback.

Service today at Pinehurst Toyota was great. I was given a time for the service that was needed and it was completed on time. I was given updates throughout the process. The service staff is always nice and courteous. I recommend Pinehurst Toyota to anyone.

Everyone was extremely pleasant, the process was seamless and low pressure. So much can be done online which decreases the amount of time in the dealership.

Dropped vehicle off at 1:30 for 30,000 service. Ready by 3:45 pm.Very pleased with service and information provided.

Arrived at 9:30. Left at 1:30 with a new mini van. Robbie and Essence were fantastic! Go see them!

The service people are kind and nice, and the actual service doesn’t take too long. But the job doesn’t get done as asked and the information is skewed. I have been here 4 times since I purchased my 4Runner TRD Pro and every time, I ask for a specific PSI on my tires and it never gets filled and/or checked. I have to always drive back in a few days later to get it fixed, or do it myself. Not to mention the misinformation with the required oil change vs the 5k interval tire rotation and inspection. I brought my 4Runner in for the 15k service and early oil change since I am about 300 miles out from what they recommended on their tag. The service rep informed I would have to pay for it since it won’t get covered because it was 300 miles too early. I said okay no problem I’ll come back in a week and get it done. Then I get in my vehicle and it turns out the service tag was exchanged, the oil service reminder in the dashboard re-set and no information given to me on what was done or when to come back or anything. So now I have to take the dealerships word that the oil change WAS indeed actually done or that it’s okay and I don’t actually need it until the service reminder tag says I need it at 20k.

First time at Pinehurst Toyota. Friendly service, beautiful lounge area, they really thought of everything. Most importantly, great and quick service on my car. Thank you!

Thank you Steve and the Pinehurst Toyota staff for making my daughter’s first new car buying experience an excellent one. It means a lot that you show so much care for your customers.

Very good experience. Anthony was very courteous and respectful. All my questions were answered. Also, waiting area was clean and inviting. Will certainly be back when necessary

I just wanted to share a fantastic experience I recently had at Pinehurst Toyota. We purchased a previously owned Volkwagen Golf GTI and Brandon Shields was the perfect host at Pinehurst Toyota. Brandon took care of everything professionally and made the whole experience fun. Thanks to Brandon and the whole team at Pinehurst Toyota.My Son loves the car.Best regards,Peter

This is the best place for all your car servicing needs. The staff and the service is awesome!

I feel robbed by this dealership. I will never do business with them again nor recommend them to anyone. Beware or anything they offer or promise unless is in writing. I purchased an used minivan and was offered to have the timing belt replaced whenever needed. This was contingent part of the deal. Now that the car is having issues and I am asking of them do do as promised. I’ve been given the run-around, and told that they will replace it but not for free. I was very naive to believe that there was an ounce of honesty with car dealers. They told me it was noted in their system and now they don’t want to fulfill what was offered to me.Never again. Thanks Hillary and your crew for your dishonesty.

Brandon Sheilds a.k.a “Sheilds and Deals” is the bomb.com! Brandon made our purchase wonderful, smooth, and full of laughter. Glad to be part of this Toyota family.

I recently moved to the area and I got new tags for my vehicle but when I went to put them on, they were so rusted that I couldnt get them off. So frantically trying to figure out how I was going to get them off, I called Pinehurst Toyota where Mark from service said to bring it in the next day and they would take care of it for me. I brought my car in the next day and was helped by Anthony who took my car back right away and 5 minutes later, he had my old tags off and new ones on! It might not sound like much but for someone new to the area who had no idea where to go, they took care of it for me which I appreciated!

Really enjoy coming to this dealership. The staff is the sweetest people you’ll ever meet. They put all your needs first and do everything very cheap. They make sure my vehicle doesn’t leave without good inspection. Recommend 1,000/10

My experience at Pinehurst Toyota was great. I had no problem when talking to the staff and everyone was extremely welcoming and helpful. The staff are very knowledgeable about the vehicles and everything that pertains to purchasing a vehicle. I highly recommended them.

Bought from Pinehurst Toyota twice now. Both salesmen have been great. Sales manager have been great and easy to work with. Would recommend any sales person in the store but Ryan and Brandon are two of the best.

We were greeted by Mark with a friendly smile. They were able to do scheduled maintenance immediately. The facility is immaculate and comfortable and the service was superb. Would highly recommend Pinehurst Toyota

I chose Pinehurst Toyota because my parents have had a great experience. I live in Washington DC. There are plenty of Toyota dealerships near me. But I chose to lease my new Highlander XSE from Pinehurst Toyota. I even travel to Pinehurst to service my car! I have had the best car buying experience in my life and that includes 40 years of car buying! I will be buying all my cars at Pinehurst Toyota!

Came in to have my car’s brakes, have the maintenance check light reset and to have a leak fixed. Received a call and was told the brakes were good; Front and back, but that the spark plugs would need to be changed ($650+ at 100,000 miles) the car is at 93K and that the front Axel was leaking slightly ($1650+ to fix). I’ve not been satisfied with this dealership in the past because they are not good about following through with what needs to be done, but rather want to pad more charges. I stopped coming to them three years ago and now I will won’t be back, ever.

Fantastic!! Great dealership with a comfortable setting. Most of all I highly recommend Brandon Shields... He stopped at nothing to find the perfect car for us. He was helpful but not pushy and had brilliant knowledge of any and every car we wanted to try out. I am quite picky but he was patient and always thorough, giving honest advice. We love our new car and made a great friend in the process. Whole experience at Pinehurst Toyota/Hyundai was excellent!

I recently purchased a vehicle. From the moment I inquired about this vehicle with the help of a salesman, Brandon Shields, until the minute we drove off we had nothing but very friendly welcome, professional assistance and felt they had our best interests at what we were looking for.I very highly recommend Toyota if Pinehurst and ask for Brandon.

I had a pleasant experience when I took my car in today! The facility was clean and interacting with the staff was easy!

First, let me say that everyone at Pinehurst Toyota is very nice. I took my car in for service and to replace a recalled part. The waiting area is very comfortable with vending machines and a coffee bar. I settled in to wait as I could see that they were very busy. Unfortunately, I had to wait almost 4 hours. After leaving I noticed that nothing in the maintenance book had been filled out and I was not given any paperwork attesting to the service preformed. I called back to Pinehurst Toyota and asked that something be emailed to me. My husband called the following day and was told if we would stop back, someone would fill out the book. This experience certainly will not prevent me from using them again for my cars service, but I will be much more vigilant when it comes to the paperwork. I very much appreciated the woman who ran my car through the car wash and vacuumed it for me.

This is Evelyn Freeman and I want to leave a very positive review about Josh, regarding a Hyundai service for a recall on my Tuscon 2016 on April 14, 2021. He was absolutely wonderful, so helpful, personable and totally took care of me. Hyundai is so lucky to have Josh and I am so sorry I was delayed in writing this review due to sickness regarding needing a heart valve replacement which I am, thankfully, and God-willing, going to have that surgery done this Thursday, May 6th. Thank you so much!!!

Great service and professional staff made my visit really great! Love working with Pinehurst Toyota!

My husband and I purchased a 4Runner from Brandon Shields about a month ago and we couldnt be happier! Not only do we love the vehicle, but the buying process was easy, very smooth, and fun. Looking forward to using the service center for maintenance, as well! Brandon is enthusiastic about what he does and it really was a pleasure working with him. If I have friends that are in the market for a new car, Ill happily send them to Pinehurst Toyota.

The car repairs were completed in a reasonable amount of time. The employee was very helpful and very courteous.