I had a fantastic experience at this auto body shop. The employees were fast and knowledgeable to help my problem with minimal fuss, they really went above and beyond! I would recommend them absolutely anyone looking for an auto body repair service in the Southbury area.

I’ve been using Parsell’s for the last few years and have never been disappointed. They are professional, kind and friendly, and knowledgeable- as well as extremely accommodating! Most recent example: I came out of my house today to discover my back tire was pretty flat. I called over there, they said bring her on over right away, and within 5 minutes of my arrival the tire was off, being repaired and within 15 minutes put back on and away I went ! I can’t say enough good things about these guys, especially for the way they helped me today! Thank you, and as always I will be back ;)

Competent, easy to deal with, price is always fair and most importantly to me, when you get that call about your car, you can always trust what they’re telling you. There’s a lot of good honest mechanics out there. When I find one they get my repeat business. Thank you guys

Wonderful people and service. My husband and I were traveling back to Indiana when our tire suddenly had a screw in it. They saw us in 10 minutes and had the entire repair done within another 20. Very nice price too. Thanks for saving us!

The breaks of my Ford Explorer were making screeching noises, so I decided to bring the car Parsells for a checkup. They were able to successfully replace the pads with a new one.

Mike was great. Could not ask for a better person. Thank you so much for towing my 2000 s-10 pick up

Reasonably priced. Timely service. Had my winter tires swapped out with my regular tires. Definitely recommend making an appointment.

Hes always fair and his prices are reasonable. He is the best mechanic Ive ever dealt with

The Parsells crew excellent as usual can not ask for better

Incredible people. Walked in this morning with a nearly torn off skid plate / splash shield that caught me at night half way through a four hour trip. They told me I might have to wait 45 minutes. They got to me sooner than that. They tightly secured the skid plate so that I could make it home, for which they spent roughly 30 minutes working on, essentially fixed it to the point where I could not worry about it for a while, and didnt charge me a cent! Im incredibly grateful for their service.

Fast service. Professional staff.

You cant beat this place. I refer people to this garage all the time. More than fair pricing and they dont sell you on things you dont need. Also great place for tires as well as automotive parts!

Most people don’t know this, but I recall a family that broke down on I-84 in Southbury. They blew two tires and only had one spare. It was on a Sunday, but the owner of Parsell’s Auto came out anyway, opened his store and got them on their way most expediently!!! I never forgot that and have had nothing but the best experiences there personally for over 20 years. Thanks for all you do for the Town and your customers!!

Quick and easy repairs with a very fair price!

Amazing service and great place. Been going to them for the past 2 years for oil and tire changes. Heads up that they dont wear masks in their shop and dont require customers to either - if that makes you uncomfortable. They do wear them upon request before working on your vehicle though.

This buisness is owned by a very honest man. I dont think many places like these are around anymore. 🇺🇲🇺🇲🇺🇲

Great place trustworthy and always willing to help others Jim is a great guy definitely has great customer service

Nice, professional people. Answered my questions and gave me fair price for the service.

When you call to set the appointment-the worst phone manner ever, impolite, abrupt, discourteous, but the prices are good. Just dont engage in any conversation about your repairs for vehicle. Frankly, the guy is a.....

Always a pleasure! Reliable, professional and kind

They are absolutely the best for auto repair needs, IMO. I have never dealt with a more honest business.

I do my own work just another try this or that garage hope find problem

Parsells Auto Service, LLC were very honest and helpful in diagnosing some issues with my car. The repairs were performed in a timely manner and at the agreed price. They’re an excellent shop for anyone in the area looking for honest service. The mechanics are very knowledgeable, professional and offers excellent service.

They dont do atv tires and were mad I even asked

I will definitely go back to Parsells for future auto needs. Very nice people, did a great job putting on my snow tires very quickly at a very fair price. Thank you!

Awesome customer service everyone is super friendly in person and over the phone, 10/10 will recomend to a friend and 10/10 will be getting any further auto repairs here

Im writing to thank who I think may be the owner and the mechanic he referred me to, Joel. I had attempted to replace the front crank seal on my vehicle and in attempting to break the crankshaft bolt loose, I ended up shattering a portion of the crankshaft pulley. So, I brought the car in to Parsells expecting to pay for them to replace both the crank seal and the pulley I had ruined and, instead, I was referred to Joel who had me pull the car into a bay, on the spot and he promptly removed the crankshaft bolt that I was unable to break loose. I was therefore able to finish the job myself at home. I am extremely grateful to Joel and who I believe to be the owner, who took time out of their busy schedule to help me out with allowing me to proceed with the repair; they certainly could have taken the car in and charged me full price for the entire repair. Their decision to offer me assistance and to handle my situation the way they did is rare these days. It went a long way in showing that they care for their customers. I recommend Parsells to anyone who needs service for their vehicle.

Great service, very reliable at fair prices. We trust Parsells to do a great job!

Jim and his staff are awesome, family owned and run business for at least 2 generations. Honest and believe in doing the right job correctly. Great job, great price.

Honest and trustworthy. My lemon of a Jeep Renegade’s dealer warranty was up and I am NEVER going back to Danbury again so when my car started making loud noises and became difficult to steer, hubby thought it was a drive shaft or bearing issue. I had to bring it somewhere so being a local, we made an appt. We are a one car and I have a long commute daily so my vehicle is vital to our family. I dropped the car off and I was expecting a big quote when I got a call back a few hours later when I was told it was distorted brake shields, the steering components were fine. Delighted it was not costly, I was even more delighted when he said no charge. Really? People do that? Thank you! I shook his hand and know that in the future, Parsell’s is right down the street when I need repairs.

I take all our family cars to Parsells for required maintenance. They are not only honest but they take pride in doing a good job. I highly recommend them

Professional guys and did an amazing job replacing my intake manifold. kudos!

Great local shop. Asset to the community. Can see why theyve been around a while.

What a real pleasure it was dealing with Parsells Auto and the crew, car was in and out better than new. Thank u guys from the bottom of my heart.

They far surpass any tire service I have ever received! Pulled in and it it literally took them 15 minutes to fix our flat tire from the moment we pulled in! $15! Highly recommend!

Fantastic shop, they were fast and very helpful and accommodating. Some of the best customer service I have ever received from an Auto body shop. Could not recommend more!

Great garage! Fast and efficient work. Very reasonable prices. Great customer service!

TERRIBLE TREATMENT OF CUSTOMERS!! RUDE + ABUSIVE !! Someone recommended I try Parsells Auto so I called to make an appointment and was treated so badly; yelled at over basic questions and then hung up on. The gentleman said he was Parsell himself! (altho I cant be sure thats true) I will NEVER use this dump for service and DO NOT recommend them to anyone especially an elderly person. I would give 0 stars if I could. There are plenty of other places to go where youre treated with basic decency.

Excellent Service.

Back in 2002 I was visiting my family in Southbury after returning home from a deployment to Afghanistan and got a flat tire. I went to Parcells and the owner told me I needed new tires, which I did, and since I had just gotten back from Afghanistan, he was only going to charge me cost for the tires and nothing else. He gave me 4 brand new tires for less than $300, balanced, the whole deal. I just thought people should know this place puts their money where their mouth is and this Marine, who definitely didnt make a lot of money, greatly appreciated their kindness and generosity.

1 of the most well known and trusted garages in the area. Jim is a hands on owner, and always does his best to provide excellent customer service.

They fixed a flat tire in less than 5 minutes. They were nice, smiled and left me a clean car.

Always helpful, these folks go out of their way to accommodate customers...prices are great and they are Honest @@@@@

Excellent shop. Always gives reasonable prices and service recommendations.

I have been going to Parsells for years!! Great customer service and fair prices. I always recommend Parsells to all my friends.

Very friendly

The best around, GREAT service and the best prices.

Great service! Honest, reliable and competent!!

I was visiting CT for 4 days when a weird noise started happening. Went to Jensen auto, they made up a story of all kinds of stuff needing fixed totaling over $1500..picked my car up the next day for a second quote, they charged me $115 just to look at it. Called parcels explained I had to get back to PA ASAP. Parcells took me in, called me within an hour to tell me the only issue was worn down rotors and they could do it for $225 labor included! Big difference between $225 and $1500+$115 just to look at it. Way to go parcels for being an honest mechanic shop even with unsuspecting out of state customers. Thank you!

Great service.

They do good quality work,and they stand behind it.

Very good customer service will go back every time and very reasonable price for work

Liked their service And also very friendly staff

Good, honest crew. It’s no wonder they have been a fixture in Southbury for several years!

Great service and prices. Nice people.

We had a tire blow out on a trailer on 84, just a few miles away. We are based in New Hampshire, so I had to google a tire shop. I called them and got my driver to limp the truck and trailer to Parsells. He was on his way back on the road within a few minutes and the price was super right! Thank you to the staff at Parsells for getting us back on the road right away!!!

I have mechanical knowledge, and I was SURE my water pump was shot. In my 1999 Sebring that is 1000$+. I took it to the guys at Parcells, showed them the issue, and the mechanic agreed on water pump. However, he stated that he was doing a compression test first to make sure before he gouged me for 1g. He could have put a water pump in, and I wouldnt have batted an eyelash. Instead they found a hose clamp causing my problems, and do everything for free. THANK YOU, YOU GUYS ARE AWESOME!

This place saved my day. I needed an idler pulley and a belt because my failed on the way to work and I limped my car over there on battery.. they had both in stock and even a wrench to change it. 15 mins later I was back on the road!

Good Food!

The best

Im from out of town,honest and reliable service

Excellent.

Good place to bring your vehicle...

They are wonderful and very timely

Great service

Great people and service.

Honest mechanic, thats all that counts

Nice people in a home town shop ..