I was in a pinch trying to get a gas range. I called and got lucky enough to speak with Amanda. She was able to quickly get me the answers I needed and found me the product I was interested in. The process was quick and easy, as it should be. My only reason I didn’t give 5 stars is their pricing. Otherwise, it was a seamless visit.

First and foremost Agrens has a dedicated team of professionals that provide great customer service before, during and after the sale.The staff is very knowledgeable about all facets of the products that they sell.Kevin from S. Portland location guided us through the wait for our new appliances. Always keeping us informed.when you are in the need of alliances check out one of their locations and see how they can help you.

Agren is a top notch company. The staff are extremely knowledgeable. They work with customers to find the best appliances for them based on their budget. There is never any pressure to buy from them. They are happy to educate the customer and hope they will be able to make the sale, but if not, then they are happy to have helped. The showroom allows customers to see many different products at various levels. Be sure you know what your budget is because you can get drawn into some nice expensive options. It is nice to dream but stick to what you can afford. We have purchased several appliances from Agren. Very happy with the customer service and the quality of the products. The delivery and setup is always great. No issues ever! Very professional organization from top down. Will continue to use Agren. They are the gold standard for appliance purchasing in my book.

Went to Agren to update a few aging appliances. Kevin did a great job walking me through my options and gave great advice throughout the buying process. He was very upfront about supply issues and what to expect in terms of delivery timelines. Ill be waiting a bit for the appliances, so cant speak to that part of the process yet, but the sales process was smooth, informative and low pressure. Great service. Thanks, Kevin!

Bought my whole kitchen from them a year ago. Paid extra money for the warranty. In store, yes very helpful and friendly. Its been one year. My dishwasher just up and stopped working. It took then a month to come out and look at it. The guy ran it without water and blew the heater ....I still have warranty... but still no dishwasher and nothing they can do to help with any of it.... some warranty we have Ive been 5 months without a dishwasher. Kinda sucks!

Very pleased with the sales department at the South Portland Agren’s. Was able to research their dishwashers on their site and chat with their rep. to complete the order. Very reasonable fees for delivery within 25 miles and to pick up our old dishwasher. Extremely professional and friendly rep with a hopeful delivery within a few weeks.

We have a designated space for a refrigerator in our kitchen so when the existing refrigerator started acting as though its days are numbered, we needed something stylish that would also fit. The team at Agren worked with us over three visits to get just the right refrigerator. Can’t wait to see it in our kitchen!

Kevin D. was as helpful as could be. He listened to my needs and helped guide my decisions to find new appliances that fit our needs and budget! Had a great experience buying our dishwasher several years ago and it’s the only place I’ll go for appliances. They’re educated, honest, not high pressure sales, and service what they sell!

Chris G. In S Portland was wonderful!! No pressure, yet very helpful and offered well thought out suggestions. We feel very confident and comfortable with the purchases we made with him today. Thanks for everything, Chris!

Needed A stove in a hurry. These guys really came through and helped me pick out something that meets my needs. Very satisfied! Would definitely recommend!

Kevin was very receptive and effective on getting back to my calls. Very easy transaction from ordering to receiving my appliance. Having nothing to worry about was a great feeling in these times. I will definitely be going back to Agrens in the future.

I bought a front load washer in May of 2021. In June of 2021 it was making a high pitched squeaking sound. Agren checked it out and determined that the motor would need to be replaced. After weeks went by the motor was in and they installed it. When I asked what happens if this starts up again I was told that it is really hard to get a replacement from this manufacturer. We would have to completely rebuild it It is now September and the problem has come up again. I have already missed time from work and dealt with this twice already and now I have to go through this again, on a brand new machine. The sales team was great but their policy when it comes to repairs and warranty is absolutely frustrating and complete garbage.

Very pleased with the customer service I received when I went to get a washer and dryer unit. Courteous and very organized with the delivery system they have in place. The prices were in the same price range as the big box stores, and they also have a service department to meet any needs. Shopping local is definitely the way to go. Happy that I chose Agrens.

Great experience with both Kevin S and Chris. Knowledgeable and friendly. Quick and easy process.

Salesperson was very friendly and willing to be helpful. Excellent people to work with. Process of finding and price matching was a bit too long but they did match two out of three items. One item’s delivery date was 3 months longer than the big box store and they were unable to substitute a similar floor model for the same price - but I would definitely shop here again

Just had a fridge delivered from Agren. The guys delivering it (David and MIke) went above and beyond to get it in my kitchen. All around a positive experience dealing with this company. Would absolutely use Agren again.

Great service. Very informative. Great buying experience. Thank you Kevin.

Great selection of French door refrigerators and John Bonang was excellent, a top notch salesman! I highly recommend Agren Appliances.

Chris G. at the Agren store in South Portland went well above and beyond with his assistance and follow through on our inquiries and purchase. His intimate knowledge and background of the lines carried in store as well as his willingness to listen to our needs made this one of our favorite endeavors with regards to purchases for our new home. The Agren experience will FAR surpass any you may encounter at a box store and knowing that we were supporting a local firm with associates who have a vested interest in their customers makes this THE place to shop. They are the BEST!

Horrible customer service. Salesperson became aggressive and condescending when faced with his own error. This is my second bad experience here. Thanks for nothing Chris!

Honest, especially about delivery expectations and yet managed to beat them very service-oriented. I will be going there again and strongly recommend you do too. My rep Chris was great polite knowledgeable and in these times one of the best to work with

I got excellent advice from the Agren staff, especially the online chats with Chris and AJ, who are very knowledgeable about appliances and were able to recommend great options that fit my needs. I do not yet have my appliances, so I can’t review them, but I am very happy with the customer service so far.

We have purchased all of our big appliances from Agren. We have been very happy with their costumer service. We are loyal patrons for sure!

Chris has provided exceptional customer service with my appliance order. having always gone the big box route I am please to now work with Agren in these times of supply chain problems. I trust him that he will watch over my back order and make sure I get my refrigerator just as soon as possible. Thanks Chris

I am not normally a reviewer. But Kevin S. Really went above and beyond for me. I called 6 local appliance stores and none of the associates were anywhere near as professional and knowledgeable as Kevin was. I haven’t even received my appliances yet but I have no doubt Agren will come through.

Easy, responsive, clear. Arrived on time for appointment complete with lots of heads up via text. Quick follow through. Fortunate for me, item is in stock and not suffering from pandemic supply chain issues.

Chris was super knowledgeable and helpful. Very easy to work with. The whole experience was stress free and I appreciated that!

John Bonang was so patient in educating me and researching washers and dryers that met my specific island needs. The fact that Agren matches local prices and guarantees service to Little Diamond Island make it hard to think of shopping anywhere else.

Worked with Kevin D. at the South Portland location to purchase a new washer and dryer. He was extremely knowledgeable on all brands and helped explain features in layman’s terms. My wife and I appreciated his professionalism, and we will definitely be using Agren for all our future appliance needs.

We are building a new home and were extremely pleased with the service, knowledge and support we received from Chris Gebhardt. Chris listened to our needs and wants and provided a high level of knowledge about the appliances we chose. We would highly recommend Chris @ Agren!

I had a great experience shopping with Daniel at Agren. I came in with very specific refrigerator needs and he was able to help me find exactly what I was looking for.Thank you!

We had a very specific size requirement for a new washer/dryer and Agren came to the rescue. They were thoughtful, helpful and took all the time we needed to help us figure out the best solution. Communication throughout was excellent. The installation team was quick, efficient and friendly. Highly recommend.

We trust Agren. They are our go-to place for appliances. Bought a Bosch dishwasher today with Chris who was friendly, helpful, and no pressure.

This was our second visit in our quest for a new stove. We again looked at 2 models we had previously seen and decided to order a Whirlpool standard (no convection) electric stove. We actually dealt with the same salesman during both visits to the store and he was friendly, informative and helpful.He advised us of the stove warranty and the Agren extended warranty which could be used as a store credit so we opted for that also. To our surprise the unit is in stock and will be delivered in about a week.Pleased with the selection, sales staff and buying experience.

We worked with Drew previously on a project that didn’t come to fruition but we able to pick right up with Him where we left off with different products for a different job. He is thorough and directed us on how to take advantage of some current promotions at Agren.

Exceptional, personalized and extremely helpful service here! I was blown away by the time, care, and understanding Drew and Agrens took! They even went above and beyond to make sure the washer and dryer I order could be freighted over to the island in time. I highly highly recommend Agrens and will be doing all of my purchases through them in the future whenever possible!

Excellent experience at Agren Appliance in South Portland. Drew was great and helped us make a smart and informative decision. Fridge is arriving in a week!!!!

My wife and I went to Agren’s store in Portland yesterday to look at refrigerators and compare same with one of the big box stores. John B helped us with our selection and answered any questions we had. It was a great shopping experience….and nice to buy from a local company. I would highly recommend them!

The sales staff were patient with me as I thought through my options for appliances. I appreciated their assistance and knowledge of the items purchased. Next I will purchase a mattress and dishwasher.

We needed all the appliances for our house with a tight turnaround time and Daniel helped us so much! We were able to figure it all out. We appreciate his help greatly!

I have used Agren for my appliance needs before. They have always been exceptional and today was no different. Kevin was great help and knowledgeable. Excellent local business!

Fantastic customer service. Thought of even the smallest details to ensure the order and planned installation was appropriate. Definitely recommend!

After spending 1/2 a day searching for a refrigerator I reached Argen appliance- Daniel was knowledgeable and got it about high-end customer service sale completed & delivery set up in minutes- tk u Daniel

I didnt know anything about replacing an over-the-stove microwave and Kevin D. was very helpful getting me set up with a great model, installation, and disposal of my old unit in one phone call. The service was very prompt, informative and easy! I truly appreciated his knowledge of the appliances and his helpfulness in getting it replaced. Thank you to Agren for their great help.

Wanted to buy a new dishwasher. Checked out some other places and ended up at Agren. We have bought 2 previous appliances from them. Have been very satisfied with the appliances and any service we have needed from Agren. Highly recommend them for your appliance needs. They are local and treat you right.

I was very pleased with my salesman Daniel. He was very helpful when I was in the store. I order by phone and did a excellent job completing my order. Thanks so much!😃

These guys were awesome!Kevin in sales was fantastic. Showed up early for my appt. with him and he still had everything ready to go. I was literally in and out with new washer dryer set in less than 10 min.Amazing!

Stopped at Agrens in South Portland first to look for a new oven. Spoke to Kevin who was very friendly and knowledgeable. We decided to do some comparison shopping but ended up coming back in an hour to purchase our new oven from Kevin. His customer service won us over.

Amazing staff, knowledgeable, courteous, and so very helpful. Loved their enthusiasm, made my buying experience exciting. I know they deal with people buying appliances all the time but they made me feel like my questions were important and intelligent. Great experience!!!

We need to replace our gas stove and refrigerator, which work but are inadequate. Drew at Agren in So Portland was patient, very knowledgeable, and honest in his evaluation of brands and models. Delivery times in our late-pandemic world are uncertain, and Drew made sure we understood that. I could not be happier with the advice and service we received — even though the appliances themselves will arrive at unknown future dates.

Went in looking for a dishwasher, first told two to four months. We were able to find one being delivered next week. Thank you for your help Catherine.We own a business in Portland and over the years have purchased all our appliances from Best Buy. Our last experience was not a good one and decided to not return.

I’m tired of researching items online. I went to Agren because I knew I’d get great service and that I could trust they knew their products enough to recommend what appliances were best for me given my circumstance. Kevin was quick, three steps ahead on what I needed and the fastest way to get it to me, plus, the price was better than expected. I know they will back the products with service. I made the whole transaction in less than 10 minutes, including having him hold on while I measured the space!Thank you Kevin and Agren!

The service was expert and prompt. I particularly appreciated the courteous and knowledgeable help of sales associate Daniel Fuss. It’s great that we have such a fine local company where we can shop.

Worked with Chris. Super knowledgeable - really great experience!!!

Kevin Shrader greeted us promptly and directed us to what we asked for. He spent time explaining the details of each range we looked at. He was knowledgeable and very friendly. We thank him for the information and started to leave, but turned around and purchased a new gas stove.I would recommend Agrens and Kevin in particular.

The staff was efficient, informative, and personable. They went out of their way to quickly arrange for the delivery of my appliance.

Great service, had exactly what we wanted.

I had a new washer delivered and did not work.?. The staff worked with me. Took the machine back and let me make a different choice. Put my faith back into customer service is still alive. Thank you.

We just bought four appliances at Agren in March. We were very happy from the sales to installation. We love the look of our GE set, and they cook just as nice. Did I mention that the dishwasher is so quiet?!?! Thank you Tim and the team for everything! We will be back for our next appliance.

Excellent service and high quality knowledge at the Portland location. *not the same experience at the Auburn location, however, so I did not continue with them--they were not knowledgable and didnt know what to recommend. However, Portland was the opposite. Extremely knowledgable, enthusiastic, asked me questions to find out more about what I needed in appliances. Will be returning for a washer/dryer. Thank you!

Kevin was so helpful! He directed me to the perfect fridge to meet my needs. He did a great job explaining the whole process. Thanks for your kind and excellent service!

Extremely knowledgeable, professional. Not rushed and no pressure sales tactics. Would definitely recommend

I have used Agren for many years to repair and replace appliances. They have always been professional and helpful while offering a wide variety of choices. I am now ordering new appliances and have had outstanding service during these difficult times. Their prices are competitive with all online pricing. I worked with Kevin D this time who was responsive, knowledgeable and easy to communicate with. I recommend them highly.

I buy all My appliances from agrens ‘s. They’re always very helpful they make great suggestions for what I need, it’s quick, efficient, and prices are the same as the big box stores but you know you’re supporting a local business; which is very important to me. Get what you need from Agrens!

We are very pleased with the sales staff and the GE washer.

Agren has a friendly staff who are very knowledgable. I was happy to support a local business without feeling like I was sacrificing product selection. Plus Agren services what they sell, and our past experiences with their service team have been awesome. Looking forward to our first new washer and dryer in 20 years!

Very nice and spacious store with many appliances on display. Was helped very quickly and professionally, no nonsense with an order placed for a washer and dryer in less than 20 minutes out the door. Would return for other appliances when the time for replacement comes.

Catherine was very helpful in getting us a dishwasher within a week. She was pleasant and knowledgeable. I cant wait to get our new appliance next week.

I am the customer who purchased some of my appliances before at this shop. I was shopping to get the dish washer last three weeks, and I found prices and availability here is better than any other stores. I am very happy with Chris, who took care of our need, very knowledgeable young fellas who answered our questions with patience and care . Will definitely come back again and recommend to others

While researching the purchase of a new refrigerator and dishwasher we went to Agren to see some of the models we were considering. Given that price is pretty much the same governed by the manufacturer, what they are selling is really the service. We felt it was pretty average. Once we put down the deposit we waited 4 months for the date of delivery. (Understandable due to Covid delays)At that time they wanted full prepayment which was fine but the invoice we received at POS was different than what was due as they had not send an “updated “ delivery and installation charge. We had no choice but to pay it or we were told we would be removed from the list. I would have expected a better explanation of the fees. I also was never given an update on the dishwasher until they called to ask for the final payment, despite my inquiry earlier. Pretty average service throughout.

These guys are awesome. We purchased $35K worth of appliances here a couple years back and the entire process went flawless. We purchased a Subzero Pro48 fridge and Wolf cooking appliances which we were very impressed with. They had every item on the showroom floor and the salesman was professional and friendly to work with. Our appliances were ordered and delivered as promised and they sent a 5 man team to bring the 800lb fridge into our house at no extra charge. We had 1 minor failure with an appliance a year later and they had someone out within 24 hours to order parts and take care of it right away. Its nice having a feeling of confidence after the sale and knowing they are there if you need them! I have referred many friends to them and they all have given positive feedback of their experience as well

My refrigerator died. Drew helped me get the right floor model with delivery scheduled in under a week. Made it happen in spite of pandemic delays. Also gave me options. Efficient and helpful.

We had a lemon fridge and needed to get a full exchange. Working with the manufacturer and agren, it was a very easy experience. I appreciate how professional agren made this difficult process go.

Buying a new washing machine was very easy and quick. The sales staff was very helpful

Agren was fast knowledgeable and efficient. We were in and out in under 30 minutes.

Asking what I thought was impossible an Agren representative found information of what I needed from 2012. Never hold or a waiting request was issued. Just immediate action. Thank you for that wonderful service

The staff was easy to deal with, I got a good price on a gas cooktop, and was able to get a delivery schedule that is convenient for me. All good so far.

I walked into Agren, sanitized my hands as suggested and noticed all associates were wearing masks. Good initial impression. My sales person, Kevin Doughty, was immediately attentive. He was enthusiastic and very knowledgeable about his product. He offered answers to all my questions. Having just left another local appliance dealer feeling less than appreciated, Agren and Kevin were professional and a breath of fresh air.

I have been very impressed by the knowledge and honesty of the sales team as I purchased a range and refrigerator with them. Both of the salespeople I worked with freely shared their insights and knowledge and were patient and friendly as I figured out what would work best for us. Happy to support a local business and to receive great customer service.

Agren has provided our appliances for 20 years. I always shop around and feel confident Agren provides the best value.

Cathy was friendly and very efficient in getting my washing machine ordered for me! Great service.

Wouldnt deal with any other company when it comes to appliances! Excellent product selection and from Sales to Delivery, staff is knowledgeable, customer oriented, and courteous. Delivery was flawless and left without a trace.

Not much to choose from. Friendly enough staff, but the lack of options left us empty-handed.

Have purchased at Agren’s in the past. Just purchased 2 air conditioners. Very easy purchase, delivered on time, and helped with loading in the vehicle at that time.

Excellent experience, John Bonang was excellent to work with.

Very nice to do business with local folk ( not the big box stores) and have such great service. Recommended one stop shopping!

Kevin was great to deal with. Well informed,had all the answers to my questions which unfortunately for him I had many! Fantastic service and will recommend to friends and family

Drew was incredibly helpful - very knowledgeable and patient. Will definitely be back!

Ordered the first of 5 new appliances on Saturday for Agreens online site. No call to verify order. When I called the 800 number provided to find out if I could pick up my appliance, I got no help and pushed to a voicemail. When I called again the salesperson Greg hung up on me when I asked for help with my order. When I did finally get a call back, Chris lied to me twice, once about calling me earlier (he didnt) and once about sending me an email earlier (he didnt) he did however tell me that even though there was no indication when I ordered that they had no inventory of the dishwasher, that they dont have it at all and would take 6 weeks to come in.This was my first purchase attempt from Agreen Appliance and after this experience, never again. Completely unprofessional company!

My salesman Matt was extremely helpful in my decision on what I needed and wanted. And buying from Agrens I know they will stand behind there product...

We were led to believe the dishwasher we were ordering would be black stainless. When dishwasher finally arrived it is plain black.When ordering the appliance Kevin told us it would probably be in between Thanksgiving and Christmas. Appliance delivered Jan. 28.Kevin also told us we had to purchase a power cord with junction box because Bosch requires a hardwire connection.This is not true. The dishwasher comes with a three prong power cord that was used in the installation.The one good experience was the installation technician he was polite and went above and beyond to try to help correct the situation.

Chris answered all my questions with professional manner. Would happily return to work with Chris again for my next purchase.

We had a great experience shopping Agren Appliances in South Portland today and we are very pleased with our purchase. We needed a new dishwasher and Chris guided us through all the choices and features that they offered. In the end, I can only say that our first stop for appliances next time will be back at Agren’s ... and we’ll look for Chris then too!

Great product selection & delivery was right on time. They price match any product you find at a lower price elsewhere & the best thing is they have their own service department unlike the big box stores if by chance a problem did occur..

Our experience with Agren Appliance was excellent. Sales manager Jason Pauley asked a few questions and quickly found the washer and dryer to meet our needs, at a price better than we found for the same appliances at the big box stores in the area. The delivery team was on time, and did a great job getting the appliances in and installed. Highly recommend!

We purchased a great product at a fair price after receiving knowledgeable product advice. I wouldnt go anywhere else for appliances.

Chris Gebhardt provided courteous, friendly, highly professional service. Greatly appreciated!James W. Morris, PhD, PE, BSCEE

Shopping at the Agren in South Portland was great. Kevin was super helpful and well informed, making sure we had what we needed to make the best decision for our home. We look forward to going back for the rest of our appliances.

We have replaced all our kitchen appliances with Agren Appliance. I highly recommend them, very professional, great service, and great prices.

Absolutely wonderful experience. Kevin Shrader was patient, responsive, knowledgeable, and professional throughout the whole process. Highly recommend!