It has been such an easy process since I transferred my auto insurance to Allstate from a competing company. I have been impressed with the communication, attentiveness and feeling as though I am a valued customer. Kevin and his team really know what they are doing and I can’t imagine what it would be like if I had stayed with my previous company.
It took three phone calls to finally reach someone in your office during office hours this past week and that seems extraordinary. I also had a withdrawal of funds from my bank account without an explanation for the charge which is a little unusual Id guess. Please try a little harder!
Always there to answer my questions and good rates considering we have a 17 yr old driver
I don’t know that I’ve had an agent work harder to ensure I’m getting the greatest savings for the most coverage. Very thankful for this team answering all my dumb questions and entertaining my need for detail. Best team around! Thanks for all of your help!
I tried to call and use my app for roadside assistance and couldn’t get anyone to help. The recording said to put in my agent’s number and then when I did it said to call back when my agent is in the office! What? What am I supposed to do now??
Usually a fast response to any contacts. Well informed and amenable.
I have been with Kevin with allstate for two years and have been treated right from the beginning.. with good price on my home and cars .. and Everytime I need a change done to my automobiles they are very helpful and get my changes done right
They are very friendly and do what they can to help you especially helping us finding all the discounts that could/would apply to my husband and I. They are very efficient at returning your call in a timely manner, which is really nice! Thank you!
Ive been with Allstate for so many years now I cant even remember. Kevin took over an office from my previous agent who is now in his well-deserved retirement. Once he took over our office, he contacted me immediately to complete a review of my policies and make sure I was covered in all the areas I needed & wanted. He also made sure to double check I was receiving as many discounts as possible - including getting my safe driving bonus checks you see from TV - yes, they are real! Obviously you get a discount for multiple policies, but saved me even more with full payment and electronic transfer discounts. They will send you notice in plenty of time just in case your situation changes and a full payment isnt something you are ready for at that time. Really wish my particular phone would hold the electronic insurance cards, but something cool for later on I guess. Whether you need minimum state driving insurance or full coverage for cars, boat, a motorcycle like mine!, your home, your property, life insurance, etc...give Kevin a call and he will be happy to go over all your options and adjust deductibles to help get to a price you are happy with. Hell also make sure you know about all the possible discounts so you can save even more. He sends up regular updates, checks in on any claims to make sure all is well, and will even get you birthday & holiday cards without fail. I guess you could go with any insurance agent, but why become a number when you could have an agent who actually knows your name and wants to work with you??
Ive had the pleasure to get a policy set up with Allstate and was lucky enough to get a great agent! Kevin and his team helped with a flawless transition, always answer my questions quickly, and keep my familys best interest in mind. Great agency, awesome price, unmatched customer service!! I know Im in Good Hands with the Neumayer Agency!
Well, Going to have to say I have been very fortunate to work with Allstate and many great agents throughout the years. Also, going to have to add that Crystal, Kevin and the crew there have been by far the best! Thank you for all your help!
I received a phone call on a very busy work week. But was glad to of answered! I I dropped my car insurance by 50 bucks. No joke. Very pleased with the friendly people. They did all the work. Just asking questions here and there. Would recommend 10/10!
The dynamic duo of Kevin and Krystal is what sets this Allstate agency apart. They are really hands on and really value their clients well. They ALWAYS go the extra mile to help out with their clients needs, saving them hundreds if not thousands of dollars in the process. Great communicators, great customer service. Call them up, get a quote, and youll know you just made the best decision in your life when it comes to your insurance needs.
After several years with another company and being ignored when I asked questions, it was time to make a change.. I never had a claim with them so my inquiries were routine but apparently not worth the agents time. I finally started looking into other companies.. During my search I came across Kevins agency. I worked with one of their newer agents, Ryan Kohli. He was on the ball and helped me thru even more problems with the soon to be previous agency. He always returned my calls, e-mails & texts promptly and answered every question or concerns that came up.I have been very happy with Kevin & Ryan and all the people at this agency. I highly recommend them to anyone in need of insurance.
I have had insurance through Allstate - Kevin Neumayer for almost two years now. They gave me an incredible deal when starting up, and have continued to offer great rates. The best part is their customer service. Anytime I call the office I get a knowledgable and welcoming person to talk to. Just today I had a question and concern and got someone incredibly helpful and patient on the phone. They were able to help me in a way that I was totally 100% satisfied with. Plus, I feel I understand car and renter insurance rates now more than I have ever before in my life. Solid insurance agency that I would recommend to anyone.
Great agency to be insured by. frequent and easy to understand communications., reasonable prices, friendly staff.
So far I have had a good experience with Allstate, they saved me some money each month. I have enjoyed the rewards I received so far to either purchase merch or apply it to my premium. Drivewise has challenged me to be a better driver!
We always receive great service from Kevin and the staff. They call us with updates and renewal reminders. I have never had an insurance office so attentive to my needs. We love them!
This agency has been more than over the top in taking care of my needs and my familys concerns. I am so busy caring for family m atters (recent deaths) that I am not always available for anything. And yet this agency has continually given me their utmost concern, and they understand when I do not readily reply. I cannot recommend them enough. Thank you.
Kevin, Krystal and the Neumayer Agency team are simply there when you need them. They really show that they care about you and take good care of their clients.
When i switched to Allstate and Neumayer agency from geico it was so much better. The staff at Neumayer has immediately fixed any and all problem that Ive had they help set a pay date that better suits my needs. I appreciate everything theyve from me ...Respectfully Jeffery Chatwin
We have been with Allstate for over 30 years. Never had any issues. We insure or home and vehicles. We also have coverage should we break down on our vehicles or trailer. Always been there when we needed them without hesitations.
My family has been with Allstate, Keven Neumayer, for about 3 years with a perfect payment history. We have our families car, recreational vehicle and home owners policies with Kevin. Unfortunately we went through an extremely difficult financial crisis. We were looking at being dropped from our insurance due to a payment problem in January 2017. Rather than just let it be as it was, Kevens staff worked quickly with us to find a solution to prevent our family from being without car insurance. This was a HUGE stress reliever. Without car insurance, we would have been stuck without transportation. Not an ideal situation for a family with young children. I would recommend Keven Neumayer and his staff to my family and closest friends without any hesitation. A special thank you to Kevin, Bryden and the rest of the staff!! Your dedication to my family is DEEPLY appreciated.
I love this agency! Everyone is so fantastic! They all get to know you on their own terms and you become friends with everyone! ❤
They are great to work with. They have prompt service and they look for ways to save me money. I appreciate that.
Moving out of state is stressful. However, getting renters insurance was so easy! I talked to to my local Allstate agent, Noah Stavley, who was able to instantly locate and recommend another agent in my soon to be area. Kevin Neumayer contacted me right away, figured out what coverage was needed and set that up. Shortly after moving I had some items stolen, grrrr, what now? I called Kevin and he was able to give me some options and whats better someone to talk to who knows. It was very reassuring. Im moving again soon and know who to call for insurance or advice. Thank you Kevin
Very happy with service and was happy to find out that with a matched quote I was saving money over my last insurance provider!
Enjoy working with this office! They are very responsive and helpful when I have a question. Would highly recommend them...
Kevin saved me money and got me better coverage. Excellent customer service.
This Allstate office is the best. They are very helpful and quick to answer any questions you might have. You get the result you want.
I always get great help from the staff and they are prompt to get back to me if I have questions. They always help me to get the best price.
Im super happy with Kevins service they are always so quick to help me out when I need to make changes or have any questions. I highly recommend him!!
I cant get enough of the Neumayer insurance agency theyre warm sweet caress ... theyre gentle fingers and their passion takes me to places I dont think I ever could have reached !
I have had a great experience with Kevin. He keeps me posted on all and any updates that I need to be aware of.
If I could give a 0 star I would. Most times I spoke with someone in the office about a change I wanted, or needed I was assured that it would be done No Problem. Most of my messages were not responded to.Because of a streak of bad luck (bad driving) I recieved a letter from Allstate telling me that my policy was being cancelled. I didnt hear this from Kevin - but through a letter from Allstate. When I called, Kevin was out of town (as usual) so I spoke to Chrystal his wife. She told me she could just roll me into a high risk policy for a yr or so, and gave me a quote. No problem. She said she would get it taken care of.Did it get taken care of??? NO!!!!!When I found out, my policy had already been cancelled and had to be re-instated. Again, promised no problem. I will take care of it.Switched agents but stayed with Allstate. Just called for a quote for a new car. GUESS WHAT??? I have a 3 day lapse of insurance.Dont trust anything these guys tell you. It wont get done without riding their butt. So, now I guess they sold the Roy office and opened up in So. Ogden!Beware people of Ogden. They mustve had to run.
I enjoy coming in the office, the staff is very cheerful and very helpful for that I recommended to my friend that the go and get a quote. They did and now they are insured with allstate
A refreshing staff and amazing support to secure a policy that works for me
Neumayer Agency does a fantastic job. Thanks for helping me with my policy.
I love my agent. Always friendly, informative and available
I always get good service and a good response from Kevin and his staff.
Kevin has always stayed in touch with us to check and make that sure our insurance needs were met.
Super friendly staff!!!