The boxes get split, and they dont take them to the final destination like they say, and dont let anybody know when the boxes arrived, they dont take responsabilities if the boxes get return.
Very helpful people, did everything they could to help pay less for my shipment,.. always have specials going on!
Excellent servis very professionals costumer services was very excelent will comeback againg
Be AWARE! This shipping company is all a SCAM. Please if you send items to Mexico or Central America, make sure you buy insurance and do not listen to the attendant’s suggestions.Use your own common sense because they are all involved in this theft scheme. They make sure to mislead you into filling out the customs shipping form incorrectly. The representatives will misguide you and tell you that you do not need to write every item on the customs declaration sheet. NO. BIG MISTAKE! Please DO write every single item on the declaration form. Once your items are stolen (which they most likely will), they will give you the runaround.They will misguide you into calling the 800 number to file a claim and that number is answered by a representative in Mexico. The Mexican representative then advises you to go directly to the main location where your items were shipped.The problem is that you only have a 48 hour window of time to file a claim.The two best arguments they hold against you when your items are stolen are, 1. if you did not file the claim within the 48 hours, they can no longer accept your claim and 2. If you DID NOT write down every single item on the customs declarations form it is not their responsibility.Their main location is 5620 Bellaire Blvd, Houston, TX 77081. Maribel was the most unprofessional agent! Making false accusations that many people are trying to cash out on claiming that their items were stolen. Of course she would say that since it is not happening to her. The situation was handled insensitively and unprofessionally. Why would anyone want to go through all this hassle in the first place? This place is awful.Please save yourself the trouble.
Very good services
DO NOT USE THIS COMPANY. They will open your package and steal what they want from there.
I will never recomend this company to anyone is such of a coincidence that I went to send my family a phone and some clothes and the only thing that was delivered was the clothes but no the iphone and now they dont want to hold accountable for it... least thing you can do is pay for what your employees are stealing...
I want to give it 0 stars, they stole the watches I was sending my dad in Mexico and gave me a runaround about my claim. They deliberately opened the package i sent. He got all the clothes I sent but the watches were missing. This company is a scam full of sketchy workers.
Good service
Great place
Very bad service, one is confident that things arrive complete for Mexico but it is false they check the boxes and they steal the best I hardly sent a box in July and it took me a month for them to arrive and all the riots arrived, many things were needed and I wanted to fix The problem here in Pasadena Texas and they did not fix anything for me they are a bunch of scammers, now it turns out that my case was closed due to lack of evidence when I clearly told them that I had photos and they did not tell me anything, they told me that I could no longer do Nothing and it really bothers me because they dont know the sacrifice that one makes to be able to buy things and send them to Mexico so that at the end they can keep the things themselves, countrymen, the post office is not reliable, I do not recommend them at all, I was never taken into account until I spoke so that they would come out that my case is closed, nor are they ashamed, look for yourselves things were mixed up and I never put them like that and it is not a lie it is the truth
Excellent place, I have made several shipments and everything is very good, good treatment, very friendly and attentive staff, I recommend it. 100%.
My packages always arrive well and the attention is very friendly. I recommend it very kind
My good service the parcel arrives without any problem.
Very good place I will book it on my next trip
I love the service I have sent several packages to Mexico and they arrive in a week, only one arrived in 2 weeks but COMPLETE !!!Taking advantage of the specials.THANK YOU
Very good and cheap service !!
A very good shipping company, excellent service and kindness from its employees
Super experience sending my package! I highly recommend it!
Excellent good prices I have sent documents and more things and everything is very safe for me.
Thank you, Pasadena! Excellent promotions to save on our shipments, very kind and my boxes have arrived without any problem I am very happy and I recommend them, ask about the specials you cannot miss them👍
Did someone here get the discount of $ 20 dollars? (By comment)Maybe I misunderstood the promotion, but I wanted to send a 24x24 package (in the link it says that the $ 20 is discounted at the discounted price, that is, $ 210) however in Pasadena, they told me that it is at the regular price which is ($ 310) Then What is the discount?Am I getting it wrong?
Excelente servício al cajas 📦 llegaron rápido y fue muy económico thanks
I like the service they are very friendly and very efficient, everything I send arrived well within the time they gave me thanks
Good deal and good prices
Good service and above all good price I recommend them
Thank you, excellent service, very kind, I recommend them and ask about the specials they have in Pasadena.
Friendly attention and speed
Very good place to send packages to Latin America !!!
Excellent service very friendly.
Good service!!
I recommend doing your shipments at Estafeta Pasadena, they are very kind and always recommend us what is the best way to save us, they always have excellent promotions ... and our packages have always arrived.
The service is very good and the employees very helpful and everything arrives very well
Excellent service from store managers, shipments always arrive honestly !!
They are kind and I feel trustworthy
Very good service
Excellent service
Very good service and shipping security at very reasonable prices, I love their promotions. 👍🏻👍🏻👍🏻
A parcel service with affordable prices and where the promotions are very accurate and respected by the company, the service is very professional answering all doubts. Thank you!
I liked how they treated me I recommend them
Good service arrives everything you send
Excellent place for your parcel shipping to your country.
The staff are very friendly and very helpful
Thank you, excellent service highly recommended
Extraordinary
Very good service.
I like the service they provide
Excellent .. Good deal.Very responsible
The workers are very noble and they helped me a lot. Excellent service
WATCH OUT!!!! This company is NOT SAFE and there is a high risk that they will steal their things that they send and it is right there when their martyrdom begins because they are not interested in solving your problem and if your shipment is lost it will be IMPOSSIBLE to recover it and please when Call to make the claim RECORD THE CONVERSATION YOU HAVE WITH THEM to prevent them from telling you LIES on your own Face, READ the reviews of their clients in ESTAFETA REVIEWS YELP so that they see the stories of people who have stolen their shipments in estafeta, they already stole from me but as the saying pueblo pueblo mitote grande in the michoacan kings says, the warning to the entire town that ESTAFETA STEALS you so that people stop using this company and tell their relatives in states United that they stop sending by post it IS GOING TO GET A MILLION TIMES MORE EXPENSIVE WHAT THEY STOLEN FROM ME IN EXCHANGE OF THE NUMBER OF CLIENTS THAT WE WILL TAKE CARE OF LOSING.
Excellent cervix
It is very expensive