We booked an inflatable obstacle course and bouncy house for an event held at our school. Everything was set up for us in a timely fashion. When we had an issue with a piece of equipment (our fault), they supplied us with another very quickly so the day could go on as planned. The kids had a really fun time on both inflatables. Look forward to working with you again.
My friend told me about this company and I decided to use their services. The dazzling house was good. However, they were late for an hour and some of the kids who wanted to jump left my party. For this reason, I would give them 3 stars out of 5.
Very prompt service! The only thing I would suggest is having a morning drop off for those that want a party at 10am rather than ordering an extra night. We enjoyed our time with the bounce house. It was anchored and sanitized before use.
I was referred by a friend who used their service recently. The request for rentals was easy and online. I received a call to confirm our order within 24 hours and everything arrived on time and clean before my sons 1st birthday. I highly recommend MGS Events and Party Rentals and will be renting from them again in the future! Great service and communication during the entire process.
Honestly this couldn’t have been a better experience. The rental was easy to do online, I got emails confirming and updating me on the process along the way and they were early to drop off, late to pick up so my kids got to truly maximize their experience with this rental. We will be renting from this company time and time again. Couldn’t be happier!!! HIGHLY recommend.
I definitely wouldnt recommend this place. Customer service isnt great. I needed a bouncy house and had questions, when I called no one would answer. By the time they answered, which was a few days later, someone had already booked the bouncy house I wanted. So then I called a few days later to rent chairs and tables and was told I would be given a call back because he was driving. Cool, understandable. I waited for the call and 2 days later still no call back. Must be a super long drive. I called back again today and now it says my call has been forwarded. Reading all the good reviews I definitely thought customer service would be great but definitely NO!
Very happy with the pricing and quality of what we received. Needed some tables and chairs delivered for a small event at out our house. It was easy to shop and set up the delivery via the website, and the items were delivered early to allow sufficient time for setup. Will recommend to friends and family!
MGS Events and Party Rentals went above and beyond to make our sons 9th birthday party the best ever. They were prompt, professional, and met all of our expectations and more. Cannot imagine using another group for our future parties!
They were great to work with. Can’t say a bad word about them. Will use them again. Neighbors already ordered from them as well for a birthday party. Thanks
This company was so easy to work with and very efficient! Delivery was prompt, they helped set up and the rental chairs and high tops were exactly as pictures! I would highly recommend them, and if we need rentals in the future, we will be return customers!
I would highly recommended MGS for any one with look reasonable and great service.
I booked a 20x30 tent pretty by last minute and the team was able to not only accommodate my request, but the set up was done very quickly and professionally. Would definitely recommend!!
Great service and a good collection of items. Only party rental I found with online reservation and payment capabilities for connivance and delivery was on time
Awesome service. Will reach out again.
Very professional and did exactly what they said they would, when they said they would. Extremely happy overall. Would use them again!
Everything went smoothly. Great company to work with for event rentals!
The customer service was incredible and the tables and chairs we rented were sturdy and clean. I highly recommend this company!
Great experience and customer service. Highly recommended
Highly recommend ! We ordered the 5n1 dazzling combo and it was huge !! Great add on for any party or event at a great price! Book today!
MGS did a great job with the jump house we rented.
Great company to work with. We ordered the aloha combo bouncy house and water slide for our kids birthday parties. The 2 delivery men were on time and setup quickly. They used a huge tarp under the bouncy (first company that we have had do that) and staked everything down. The unit was also cleaned from top to bottom right in front of us. It was well maintained and clean! Excellent service!
I used MGS rentals for my sons wedding shower They were extremely easy to work with even when I had to change my party date a week before due to Covid. They were very professional and set up a nice looking tent and provided chairs/tables and games. Everything was in great condition and very clean. I highly recommend.
100% recommend! The waterslide combo was in perfect condition, and sanitized upon setup. Hours of fun for the kids! Excellent service and very competitive pricing. I looked around for some time before I decided on MGS and I am so glad I did. Will definitely rent again and again. Thank you MGS!
Great company. The guys who set up and took done are awesome. Definitely recommend this for kids party’s. And will definitely use them in the future. Awesome place!!
Early and professional delivery and set up - the bounce house was huge! Kids had a blast. Great company and would definitely use again!
Rented a waterslide, they confirmed the night before what time they would be there in the morning. They were on time and were very friendly to work with. We had an awesome party for our 9 year old and the slide was the hit of the party. They came back the next morning and quickly cleaned everything up. Highly recommend.
Rented a bounce house, set up was quick, equipment was clean and set up before the activity. Picked up the next day. Website worked great for scheduling and payment. Definitely will use again.
Had a tent, table and chairs delivered for a backyard wedding. Everything was set up fast, great looking tent. Would definitely use again. The wedding was beautiful
Rented from this company a couple of times and I highly recommend them. Very professional and on time
Absolutely perfect! Rented a water slide for my wifes birthday, everything was perfect, you now have a loyal customer!
We ordered the Rainbow Slide duo... so glad to find MGS...kids had a great time!
Arrived on time, everything was set up quickly, picked up the next day. No hassle at all with the rental, good quality inflatable obstacle course that the kids enjoyed.
I have used MGS Amusements several times over the years and they are very curtious and professional. They come set up and break down everything and are always on time. I recommend using this company if youre looking for tables/chairs, bouncy house etc!
Best service in the Elgin area. They delivered our equipment to our family reunion without any issues. The delivery guys were polite and fast. Thank you guys everything was perfect.
They came out and set up the bounce house. The next day they came and took it away, I had to plug it in, thats it. They disifecteted it in front of us and youre very professional and courteous. Will definitely use again
Thank You for the huge castle bounce house... kids loved it! Great experience, awesome prices, definely will rent again!
Love this guys!! Great service and reasonable prices.