I hired this company to replace a capacitor. They put in the wrong capacitor and blew my fan motor. Which then caused my compressor to overheat. Beware hiring this company. They are not returning my phone calls related to this matter despite my professionalism in the midst of their poor performance and no response.
Edwin did an outstanding job for us on the AC Maintenance! The guys who came to Rebuild Supply Plenum did a good job as well. However, the clean up after the job could have been better. We did this part ourselves as it was messy outside in the garage and also in our home from things coming out of the AC vents. Thanks to all for helping with a zero finance loan for this job, helpful and appreciated. Just special kudos to Edwin!!!!!!
Jeff did a great job and gave us a lot of information about our systems. Love ONE HOUR, from sweet lady that answered the phone to service techs...repeat customer!
Being a retired electrical contractor, I would employ Michael T in a heartbeat. This individual is not only talented but well versed when it comes to his profession. Well spoken and very respectful, would highly reommend his services to anyone needing A/C work. Thank You Michael for a job well done.
Jeff did a great job. Very friendly and knowledgeable. Resolved the problem quickly.
Micheal was polite and honest. Good experience. Would recommend.
Jason is a fantastic technician and extremely friendly. He showed up first thing in the morning, found the issue with our a/c unit, and fixed it first try. He had to solder one of the copper lines that had a pinhole leak. It took him just a few minutes to fix it. Recharged the unit, made sure it was stable, and boom our house is nice and cold again. 11/10
I was very satisfied with their service. It was scheduled quickly and on the day of service I received a text and call letting me know they were on their way. Both Dennis and Junior were very professional and polite. Everything was explained to me in a way I could understand and AC fixed promptly at a reasonable price. I highly recommend and would use them again.
They actually installed air conditioner and furnace. Excellent service
Technician called me and walked me through some steps on a back flow valve. It resolves the problem. Excellent for a holiday weekend.
James was very professional and did a great job trying to fix our 16 year old AC. He explained everything to me and gave me tips on how to improve the new system for my asthma. He was quick and efficient. High recommend!
James seems like one of the family now! Great professional, courteous, friendly and respetful care of our home! ~thank you James.
He was very knowledgeable. Listen to what was wrong. Went right to the issue and fixed it. This was at 5:00pm and finished about 1 1/2 later. Cant thank him enough....AC yeah!!
Very satisfied with this business. Have been with them for 9 years and counting. Wouldn’t use anyone else! Jason was terrific and got me back feeling “cool”! Thanks One Hour!! Had follow up with Joshua to purchase new unit. He was professional, polite and helped me purchase a unit right for my house. Thanks to both guys! Just had Cindi install whole new unit. She did a great job! Was fast efficient and explained everything about it. Love these guys!! James came by and replaced a faulty thermostat. Was extremely satisfied with the great job he did. He was very polite and efficient and couldn’t be happier. Love One Hour AC and heating! Highly recommend them!Jeff came and checked my unit thoroughly and explained in detail what was going on. Everyone from one hour have been professional and great people to do business with! Thanks Jeff
Jose was wonderful. Extremely respectful, professional, knowledgeable and simply just a great man. Recommend highly. Thanks Jose!
I appreciate that Jose showed me what the issue was and how I can do monthly checks on the water drain line to make sure the system does not shut down. I learned something new today. Appreciate his honesty.
Jeff did a great job. He came prepared. I needed a new thermostat. He came and replaced it in no time.
Joshua was an absolute professional. I appreciated his due diligence on our unit. He is the reason we signed up for the maintenance plan.
Troy was professional and courteous. He completed the work on my Hvac with competence locating a suspicious vibration in the unit.
Tried to charge me 1000.00 for a blower motor fan! It was $100.00 for the motor, 10.00 capacitor. Now if they want to charge 400.00 no problem.
Josh was very competent and professional. I would recommend this service.
A/C WENT OUT ON MONDAY. THE FIRST TECHNICIAN CAME MONDAY AND LEFT AND CHARGED US FOR ABSOLUTELY NOTHING AND STILL HAD NO A/C. TUESDAY ANOTH TECHNICIAN CAME AND LEFT, STILL NO A/C. WENESDAY ANOTHER TECHNICIAN CAME AND ORDERED A NEW COIL FOR AN APPEARENT LEAK. 4TH TECHNICIAN CAME ON FRIDAY TO INSTALL THIS NEW COIL, AND AFTER HE LEFT WE STILL HAD NO A/C. THE 5TH TECHNICIAN CAME ON SATURDAY AND FOUND A LEAK IN THE LINES, SODERED THE COPPER LINE, REPRESSURIZED THE SYSTEM AND ADDED FREON. FINALLY AFTER 5 TECHNICIANS AND A WEEK LATER WE FINALLY HAVE A/C. I CANT SAY THAT IM SATISFIED OR HAPPY WITH HOW TERRIBLE THIS SERVICE HAS BEEN, BUT I DO THATNK THE 5TH TECHNICIAN FOR ACTUALLY DOING HIS JOB, UNLIKE THE FIRST 4 TECHNICIANS.
Kris was amazing. He was very knowledgeable and honest with us. He was also ahead of schedule and able to quickly fix the problem, which was amazing considering our ac went out on a Friday night! I didn’t think there was anyway we’d get someone out the same day to look at it, but our ac was back up and running in no time. Will definitely be calling and asking for him if we ever have anymore trouble with our system.
Dennis was fast, friendly and very responsive. Highly recommend this company. I will definitely be using them again for not only HVAC needs but plumbing as well.
Dennis and is partner did an awesome job today. Dennis took the time to explain everything that he did. We used to use total comfort but your company blows them out of the water in every way. Thanks, Warren Emerson
So happy they could get me in the day I called when no one else could. Joshua, the tech, did a great job. Clean and professional. I will give him the first call from now on.
We just got a place down here yesterday and the air was out and we called today at 4:07pm and our technician Jeff was out here by 7:20pm tonight and he was really good, & very friendly, and professional, and also the lady at the office that we spoke to in Port Orange was super nice as well. I would highly recommend One Hour BROS Heating & Air conditioning.
Dennis was great, very professional and gave a lot of great tips and information on ways to save money and make AC unit last longer! Thanks so much
Michael was the technician that serviced my A/C unit today. He was excellant; very polite, knowledgeable, punctual, and professional. I will definitely call One Hour Air again if I need any service on my A/C unit.
Quick response time, friendly knowledge tech, professional interaction. Dennis did a great job. Would use again and have.
I requested an HVAC summer service and went throughly took care of some areas that needed cleaning explained some of the things that could help benefit the longevity of the AC very professional on time and provided great service at a very decent price. I would highly recommend James and One hour Bros.
Joshua was amazing, got our ax fixed in just 10 minutes. Thank you!
Roger came out to look into the moldy smell from my AC. He was very friendly, professional and knowledgeable. He explained the problem gave me options for repair.
Michael was very nice and friendly.. he also was professional .
This was one of the most professional services I have ever had. I called on a Sunday and Jose Alamo came right out and took care of issue at a reasonable cost. I highly recommend this company and will definitely use again!!!
We have be using One Hour Air, for 12 years. John Berber, is the best ac guy around. He has been tending to our ac unit for years. He is very courteous, and honest. He is a very hard worker. We are confident that each time he comes out to our home for the regular ac maintenance it is going to be done correctly. Its nice to know we can count on that. Johns expertise, trustworthiness and thorough explanation of job are fantastic. One Hour team are the go to people for ac, heating needs. There customer service is fantastic. 😊 Thanks again to John and One Hour Team..
Jeff did an incredible job at my home today. He was professional and incredibly knowledgeable about my system. 5 star!
Jeff came out 1/11 to look at my unit, which come to find out was much older then I realized. He was so professional and pleasant. He took the time to take apart the unit and find out what was really going on, was able to explain everything to the point I understood. We do have to get a new HVAC system which they have also made a very simple and stress free experience.
Honest quote. Straight forward.
John Beber is always professional and does a wonderful job!
Top notch employee 👏...This company hires people THAT take PRIDE in themselves and work...Been using them over 10 years here in Volusia County 5( stars) 🌟🤩⭐💫🌠
ARRIVED EXACTLY ON TIME, AND, SPENT CONSIDERABLE TIME CHECKING, CLEANING AND MAINTAINING EQUIPMENT. I FELT THEY DID A VERY DETAILED JOB, VERY SATISFIED WITH JOB.
Great service. Solid people. Will continue to use.
Jose did a wonderful job maintaining our two systems. He was easy to work with & taught me some stuff. Thanks Jose!
Professional installation. Knowledgeable techs. On time. One day total install of both units.I would recommend this company
Roger is wonderful at his job, we never had a bad experience yet.
James was amazing and took care of my clogged AC right away. He is honest, professional and I would highly recommend!
Joshua was amazing!! Very efficient and had my issue resolved very quickly!!! So thankful!!
This was the second time we had Troy B he did an excellent job! He explains everything he is doing and why.Hopefully we can have him be our regular AC tech.y
James was GREAT he was able to explain more to me than any other tech that has come to my house. If I need a tech from now on I will be requesting that James be the one. Thanks James you were very informative.
Dennis was fantastic. Class act. Professional. Efficient.I couldn’t recommend them enough. I will definitely use them again should the need arise.
Excellent and informative repair of the A/C -
The Technician, Dennis Creamer was absolutely SUPERB. His knowledge and experience was fantastic. Most of all, his customer service skills were impeccable. He went above and beyond by showing me different features on my thermostat and walking me through a lot of what he was examining. He offered great maintenance tips as a homeowner to help my unit last longer. I highly recommend One Hour Air and Heat and hopefully you too will be fortunate enough to have Dennis as your technician. Thanks for an awesome tune up experience.
Just another visit from the BROS! James Smith may be the best weve had yet! Appreciated the advice and added details as it looks like well replace our unti 10 yrs old.
Well done and knew his business, I would highly recommend Jason!
Being a veteran I always like a company that hires veterans. Jason was on Time, presented himself with the up most professionalism, and knowledge of what needed to be done. Excellent job Jason,Thank you
Jason Morgese was prompt, friendly, professional and quickly settled the issue on short notice. Excellent HVAC tech.
Extremely satisfied, John went beyond the call and work was outstanding.
Jason was Exceptional! Very professional and informative. Thanks Jason, you da Man!
Troy was knowledgeable and efficiently serviced my A/C unit. Advised me of readings and steps necessary to maintain this unit. Very pleasant and professional...
Jeff was the technician that performed a AC well check at my house. I couldnt be more pleased, Jeff was engaging, professional and friendly he was extremely informative about all my air conditioning related questions I think hes a excellent extension of this company.
Jose Alamo came out today and was SUPER awesome. He was extremely professional and genuinely concerned to help me with my issue. I had multiple issues and even though he was unable to identify the specific source of my excessive gas usage, he inspected and troubleshot two separate units in great detail and was able to help me definitely rule out my heating systems. The other problem involved my system only operating on Emergency Heat and he fixed that issue in a matter of seconds after looking at my unit - I dont have a heat pump and I have the wrong thermostat!!! I am extremely happy he was so thorough and professional! Highly recommend Jose for all your HVAC house calls.
James was the gentleman who came out to my home today from One Hour Air to pull & clean the blower wheel, he was on time (early actually ) which he called and confirmed was okay if he came early. He answered all my questions and was very knowledgeable.. He took his time, confirmed everything was working correctly and was extremely professional! I will definitely be asking for him specifically to come back to my home for any future AC needs!! Thanks James for your professionalism!!!
They always do a great job when dealing with them. Prompt timing and great technicians. Jeff was awesome.
Jason was early, informative, helpful, and patient. I’d recommend him to anyone seeking to learn and understand their heating/AC system, as well as understanding the functionality and importance for proper maintenance and properly installed equipmen.
Jose A. Was absolutely excellent and knowedgeable
As always John very thorough and informs us what was done. Trustworthy and very professional. Truly an asset for this company.
Came out and checked out duct work. Set up to replace all duct work and installation.
The answering service was nice enough, the price wasnt absolutely devastating, the service guy was great. Really helpful and knowledgeable. Though, when I was trying to select my technician for the review he didnt appear on the company list of employees do Im going he was a new guy who hasnt been added yet and not done compete stranger that wasnt affiliated with the company. His name was Robert and he was pretty darn awesome.
Michael did a very thorough job. Well Done!
Josh was super helpful and responsive to get a quote and set up done . He was always answering instantly after installation when some things needed to be followed up on. Josh’s help definitely made this a great experience !
Kris did a superb job in all aspects. He met all expectations of the service.
Quick response. Technician was excellent. Fixed problem quickly and was very friendly. Glad I am a customer
Jason, the technician, is the best!! Thorough, professional, and always helpful!!! He cares for my family’s unit like it was his own!! Definitely will use his services again!!!
Excellent service. Michael communicated all the options & was to the point. Arrived early to appointment. Professional the entire time. Solved my tenants complaint. Buying new system but trust this technician to move forward. Thank you so much. Anna R.
Jason did a great job. on time, thorough and gave a great recap.
Michael T was amazing courteous fast and informative. Great guy!
I did have a problem with the AC they installed but they did end of fixing the issue.
Both $10,000 units failed with in 4 years. They sell the bottom of the barrel. Buyer beware.
Reliable, punctual and they thoroughly explain what they are doing. Would highly recommend.
Very knowledgeable about ac systems.Kristopher Kayne did excellent job at getting our unit back up and running. Very professional. Displayed great customer service.
James Smith by far the best technician we have had, very caring and great person. God Bless him, and hope to have him again. Thank you James, Judy and Natasha happy customers.
Dennis was fantastic. Talked in layman’s terms, thorough checkup, on time, explained items to watch for, talked about service options.Highly recommend.
Roger even gave me some additional tips to prolong the life of our new hvac system. 👍👍Joshua went above and beyond on our scheduled maintenance. 👍👍Jeff is terrific. He is always on time, polite and friendly with the dogs. That’s a plus! 👍👍
Very pleased with quality of work. Spent much more time than quoted and charged fairly. Also did not charge for first service call which ended up being a setting problem on the thermostat.
Fantastic tech. Very knowledgeable and professional. I highly recommend their service.
Immediately I liked and trusted Jeff. He explained what he would be doing then went competently and cheerfully about his work. I interrupted with questions and he patiently answered them thoroughly. I recommend this company and their 5-star 15 year ac technician, Jeff.
From the first contact with your company on the phone, the quality and professionalism with stellar. We requested after our service due to having an elderly person in our household. Unfortunately due to bad weather, our technician Ryan Deon could not safely conduct the repairs that evening. Upon speaking to him on the phone, he reassured us that he would be out first thing in the morning. His word was good as gold! Ryan was very knowledgeable and professional. He quickly repaired our AC and informed us about the programs your company offers. Based on how Ryan represented your company we will be using One Hour Air Conditioning and Heating from now onThank you so much for your service.Thomas Matthews
My A/C unit stopped working in the middle of a hot day and One Hour came to the rescue. Not only were they able to come out same day, in a reasonable time, but they were able to do a quick assessment and get me back up and running in no time. John was 1st class all the way and would definitely recommend them and JOHN personally to anyone who needs work done on their unit.
Dennis creamer. Very good.. very nice.good job.
Jose did an excellent job on my six month service. He was very through and answered all my questions.
They came and charged me almost 700 dollars 2 put some Freon and ink and tell me I had a leak and all the parts are covered by warranty and it would b another 1000 for 3-4 hours of work cause the system is a year and a half old so all the parts were free so 250$ and hour is crazy so I called Accurate Air and it cost me 425$ for the exact thing 1 hour bro wanted a 1000$ for Definitely would Not Recommend 1 hour bros
Jeff, our serviceman was punctual, honest, knowledgeable courteous and professional. Been in this area for 46 years and have called many air conditioning companies over the years but One Hour Bros was the best all around. We are so relieved to finally have found a great A/C company with merit with whom we can do business with again. Thank you!
Jason called to let me know he could arrive early if that was agreeable. It was. He did. Told me exactly what was wrong and explained all my options. Once I made a decision he repaired the unit immediately. Cost was reasonable and service was impeccable. Will call Jason in the future.
John showed up on time, found problems quickly then fixed. Pricing was fair. Overall good experience.
James was my technician and was pleasant, courteous and professional. He explained everything to me in a way I could understand and gave me recommendations but was not pushy about me getting them done, just gave me the reasons why he felt they were necessary. Very grateful customer and definitely recommend.Ryan did a fantastic job with explaining what equipment would work the best for my home. Very knowledgeable, professional and courteous.Cindi and Carl came to start my install and have done a wonderful job so far as I’m replacing the ducts and doing insulation so we have a couple more days. Cindi explains everything in a way I can understand and as I said with the other employees, they were punctual, professional, courteous and knowledgeable.Cindi and Carl finished today and the system is working so well. They cleaned up everything after they were done. I’m so happy with the product and service.
First time using One Hour BROS for our heating/cooling needs. You are always reluctant choosing someone from the internet, but this is exactly what I did. Needless to say I was pleasantly surprised!Ryan arrived BEFORE his scheduled appointment time which really impressed me (I dont impress easily). He was dressed neatly, pleasant and professional in every manner. He promptly got to work and identified the problem with our AC units. In no time at all he had both units up and running again to get our home cooled down.No hard sales pitch (which I also like and appreciate), but did let me know of the service contract that the company offered. He let me know who I could contact if I was interested in looking into that, but at no time tried to force me to sign up for anything.If we ever need the services of a heating or cooling professional, I will be calling One Hour BROS again and be asking for Ryan! Thank you One Hour BROS, job well done!
Great job! Very satisfied!
Excellent job of servicing and explaining what needed to be done.
Excellent! Explained what was wrong and how it could be remedied. Answered all my questions. Very professional!