Great place to go if you need a short term loan and Kenny was very professional and kind. He treated us right and got us on our way. Thank you kind sir for helping us tonight even after closing time. We appreciate that.
The manager was very nice and accommodating. I drove from Murfreesboro for business because the Murfreesboro store didn’t have what was needed and they were not willing to help. Kenny went above and beyond my needs and expectations. Thank you, me and my associates will be returning to this location and company!
Very responsive and helpful in most to all categories or situations on timely and great fashion
Kenny was very nice and helpful. I was in a pinch and needed quick cash within a couple days. Left feeling very informed about the transaction. :)
I’ve dealt with Advance America for a long, even before I loved to TN almost 15 years ago. I recently restarted using advance America in Smyrna because I was in a crunch. I met the store manager kenny and he was super friendly and polite and helped me get my loan that I needed. He was very professional and still professional and kind each time I walk in to make a payment or make an advance on my Line of Credit. Keep up the awesome job Kenny! Go see him if you need cash to help hold you over for a little while.
I am very satisfied with the service I receive. Mr. Kenny is kind and always patient with helping me. I have had no problems and will continue using this location for my needs...If you need any services that they provide please go check them out you will not be dissatisfied!
Kenny yates- is an excellent gentleman he was patient with me as so was i with him. He helped me step by step on the right path to take. I would definitely recommend more people to come here. They make things happen. I love this place the only place that took care of me like family. Thanks kenny
Kenny Yates Is helpful and is always willing to go above and beyond for his customers. Awesome customer service!!! Great place of business. By far the best loan company I’ve seen! Thank you Advance America and Kenny!!!
Great customer service! Manager Kenny yates is always thoughtful and doesnt make me feel like just a loan. Service is always great. No haggle and rates are at at a great value.
Kenny Tate is the best!!!! Very helpful, knowledgeable and so caring. Professional can’t do better than him. Kenny made it very easy for me to understand what I was doing and what I was signing. Thank you again Advance America and Kenny Tate.
Kenny is a great man. I was laid off my job and out of work for 2 weeks and his patience and understanding for my situation was very appreciated. Thank you Kenny
Yes Kenny is great !!! He gave me a loan first day he’s very helpful and would do anything for you he helped when it was needed the most I would go back to him another loan would be my recommendation thanks bud
I had the best experience in here the manager is super friendly and extremely helpful I would definitely recommend here if you’re looking for short term financial help
Great service. If you need any help, Kenny Tate is the man to see. He is very good person and offer exceptional service. He is very knowledgeable at what he do and would do his best to help you out. He does his best to get in and out. Thank you Kenny, keep up the good work.
Awesome 👌
Went in and I have never has a loan didnt know much about a loan but Kenny Yates was very helpful and made sure I understood the loan. I will definitely recommend
Kenny & Kim are both AMAZING! I was really was in need of some money for the holidays and they were able to really help me out. They are very understanding when u need more time for ur loans all you have to do is communicate with them. I wont go any where else!! Thanks u guys
These are some of the best people to deal with in this business. Kenny and Kim have been patient and tsken care of me when needed every time. Ive worked in this business and i honestly think they deserve a raise! Please if you need help, come here!
Soon as I walked in the building everyone had politely welcomed me into the business. They speak so professionally and will help you in every way possible to ensure you walk out there a satisfied customer. It is a nice clean business, you will feel great about choosing to do business with them. They will respect you and take care of you. I appreciate them. Sure you will appreciate them too.
I unfortunately got caught in a situation where I needed some assistance with money. I was referred to Advance America by a good friend of mine. She actually went to a different store location, and raves about her experience with them! Plus, she is getting $50 just for referring me! When I went yesterday I felt edgy. I got upset because I thought that I was going to have to leave there, go home, and go back. However, the store manager worked out something else! So, I was super happy! Between him and Kim, I was in and out in no time at all. Because they were super nice, helpful, very understanding, patient, and extremely easy to work with. If you need any financial help/assistance, go into an Advance America location!!
Kim and Mary Ann made this a pleasant and hassle free experience! They were both so friendly and knowledgeable. I felt comfortable discussing my options and confident that they were helping me choose what was best for my situation. The NetSpend card option made the whole thing even easier and Kim explained the whole process in a simple and honest way! I would definitely recommend anyone needing a little help to go see Kim and Mary Ann!
Great place to do business. Ms. Mary was very professional and friendly.She made sure my needs were met and explained to me my options and how each loan worked.I will be recommended Advance America to my friends family and co-workers. Ms. Mary Thanks again for being so helpful.
Kenny is amazing!!
Kenny Yates was very helpful, friendly, and the service was fast he communicated well and helped out a lot . This is one great loan place and he was a great man to help . Thumbs up 👍🏻 to him !
Thanks Kenny for great customer service. I had unexpected costs with my daughters senior year and Kenny had me taken care of in minutes. Fast and friendly service.
I ha e been coming here for over a year now. Kenny,and Kim are always super super sweet, and professional. I will continue business here any time Im in need. 🤗
Kenny and Lim are always friendly and professional, always helpful when I’m running behind on my payments:) thank you for the great service.
Mary and Kenny are both awesome! I am self employed and have no issues getting accepted. I highly recommend Advanced America!
Excellent staff, they treat you like a family member not a customer. They are kind and have always been considerate. They are a top notch group of human beings who will work with you.
Always helps you get where you need to be by helping you out in a jam. Very friendly staff, and quick service.
Kenny and Kim are both great! Wonderful customer service.
Reliable, professional, efficient and friendly. I I have been going here for about a year never have a received such great customer service
Kenny an Kim are wonderful people they help me when i really needed the extra cash great customer service was provided to me even when i had a problem with my account from Colorado they help me out an found out what was going so i was able to get the help i needed. So if u ever need a lil more cash when times are hard go see Kenny and Kim thanks alot guys
Kenny and Kim are the best people to wait on you. They are always nice, friendly, and helpful.
My husband and I visited the smyrna store and we were helped by Mary Ann Gregory and Kenny. The service was very fast and friendly! I would highly recommend visiting there!!
Thank you for the best customer service around, Kim and Kenny are so pleasant and helpful
Very professional and helpful, Kenny Yates. Keep up the good work.
The customer service was amazing Kenny and Kim were very very helpful I would recommend this place and these two to anyone looking to take out loans they were very helpful
The new manager Kenny I do believe did and amazing job and was very knowledgeable and fast great service.very friendly also I will do buisness there from now on.
Kenny and Kim are very courteous and professional individuals anyone can work. Awesome employees and detailed oriented. I look foward to seeing them both everytime I visit Advance America.
Great service, fast and friendly!!! Go see Mr Yates, he is true to customer service!!! Tell them I sent you, dont hesitate 👍🏾👍🏾👍🏾
Mary Ann and the people at Advance are super helpful and friendly. I really appreciate their kindness during this time in my life.
Kanye and Kim were very helpful I would definitely recommend them to anyone they helped us get the loan that we needed in a timely manner thanks again Roy boling
Been coming to this location for over 2 years that the experience has been amazing.
People friendly, professional and courteous service. they have a alex trebek look-alike too.
Kim and Kenny are the best they work with you and are very understanding definitely coming back
Kenny is the BEST!!! Always helpful and positive. I definitely recommend this location if youre in a tight spot financially
Kim and Kenny are very very wonderful. Great customer service 👍
I was so pleased how Kind and Professional Kim was when I stopped by to get a loan, She made me feel like family, Loved my experience with her
Mr. Keeny yetes. I Thankyou once again for helping me with my loan. Everyone that goes up there ask for him😊
Everything was great. However, now that they are staffed with a new manager it’s become quite a mess. Most of the time the wait is pretty reasonable and the staff is fairly friendly. I’ve only had two incidents.1. Few months ago the door was locked like normal (for security measures I suppose) but the associate inside wouldn’t let me in. After she saw I was becoming frustrated through the glass door she finnlly let me in and explained to me that they were having system issues and that the phone line was failing, which is why they didn’t answer my call. Which I understand those things happen but It was very rude for them to try and just leave me outside without an explanation. All I was worried about is paying my loan back in time with cash, without being overdraft sin my account or charged an interest.2. Today I came in about 5:30 and a sign is posted stating they will be back at 6:15. Take note that they do not close untill 7. Several customers stood outside and left. It was very unprofessional of them. I would be very upset if I show up and could not have paid my loan on time because they choose to simply go on break or close for a few minutes.
I was helped & taking care great by Kim Moon and Mary Ann.Will see me again👍
Kenny and Kim are awesome. Fantastic customer service and very helpful!!!
I was helped by Kenny and Amy very professional, very quick and worked as a team since I was on my lunch break and was in and out of there in no time. Great Service !!!! Highly Recommended
Amazing customer service! Would definitely recommend to anyone needing a loan.
Always good customer service kenny and kim are awesome.
Excellent service with a very friendly and professional customer service from Kim and Kenny
Mary Ann was cordial and professional. I suggest everyone do business here
I was caught in a jam but received help and great customer service from Kenney.
Great customer service very fast and friendly.
I absolutely enjoy the smiles and professionalism I receive each time I have needed a payday loan. The manager, Savanna, has always greeted me by name. I recommend Advance America in Smyrna for a short term loan.
Kenny and Kim are professional and sincerely helpful.
Kim was great, keep her here. Thanks
This is one GREAT crew. They take care of the customers needs in a timely manner but yet treat you like youve know them forever.
Nice place and also a good peoples
Love the new faces. Very friendly and professional
Very polite will answer any questions and even offer information
Great people to work with thank you!
They are the most professional and courteous staff I have come across at a check advance company!
This is the BEST place to do a payday and title loan!! Savanna is the BOMB!!
Every time I need a loan, I am treated with respect, courtesy, and professionalism from the staff. I have always been treated fair, and they have fair rates.Anytime I need a payday loan, this is where i go, always will.
Friendly, personable service!