The customer service is unmatched by most of the shops Ive been to in the past. Very few places, have a owner come out to explain the issues, the repair and stand by their work. Prior to going to Eds, I went to 2 other mechanics, which they suggested that I go to a dealership. Major compliments to EDs for fixing an issue, many others believed to be a computer issue. They are busy, and you may have to schedule an appointment, but the end result you will be pleased with. Thumbs UP for my experience ! !

This place is literally the best! Fair, super friendly, explains everything (for a girl kind of a big deal), just really appreciate having an awesome shop so close to me!

Very happy with my experience here.Jason was very thorough explaining the diagnosis. He explained what had to be repaired now and what to expectwith a time line for the future.Ms. Amy was very knowledgeable as well. She made me feel very comfortable with her answers explaining exactly the repairs and the service preformed on the 2008 MB.

This was my first time taking my car to Eds. It definitely wont be the last. Great experience with excellent customer service. Really good pricing also.

Great place real knowledgable in the mercedes benz

I just had a B service and the cost was $174 (01/2021). I completely trust this shop and they are one of two shops that in my 40 years of owning autos has never tried to sell me an unnecessary repair. The owner is an honest straight-shooter, and thats unusual, imo, to find in this type of business. The bays in the garage are cleaner than most home garages, and I feel that shows how they treat your auto when working on it. The shop is a good distance from my home, but it is completely worth the drive! Another thing that I really appreciate is they schedule their appointments so there is no waiting to be seen. If my appointment is at 2:15, my car will be taken back at 2:15 -- my doctors office could use their guidance! I can 100% recommend Eds MB Medics.

Amazing customer service! Ken was super helpful and knowledgeable and most of all honest. I called them the day before NYE for a battery replacement and they were able to squeeze me in the next day despite their already packed schedule on NYE. It was a positive experience overall! Will be taking my car there for all future services!

The best service in the Metro Atlanta. Friendly, fair and professional

Ive been going to Eds for over 5 years and as long as Im in Atlanta, I wont even consider going anywhere else! I have a 2001 C240 with just under 200K miles and the crew here has kept me on the road due to impeccable repairs and 5 star customer service. Ive never questioned any diagnosis as Im always kept in the loop on the details and given a thorough understanding of whats being done to my vehicle. Ed is a fair and honest business owner who treats his customers with respect and kindness. I look forward to many more years of exemplary service from him, Amy in the front office and all of the expert technicians on staff!

Always excellent service.

Fair price, fast turnaround on a standard scheduled maintenance. Labor cost is below dealer, so it was a good bargain. Nice people. 2016 GLE 350 4Matic

Wonderful experience. Mr. Ed is the best and his service is superior

Service Technician Brian was very thorough and transparent about the services that needed to be worked on our MB. Undoubtedly the best and least painful experience ever on a vehicle service! Great and friendly people at Eds MB Medic as I will definitely continue to use them.

The customer and repair service was top quality. I will definitely use them for my future repair services.

Ed is a master! I recommend them for any repair work for your Benz. The prices are reasonable and the work is too quality.

I have driven Mercedes for the last 25 years and have had them serviced by both dealerships as well as independent Mercedes certified shops. During all that time, I was never truly satisfied. That all changed this past Monday when I brought my 2006 SLK350 to Eds MB Medics. Ed & Jason, as well as the rest of the team diagnosed and fixed the problem I have been dealing with for about a year. They are professional, experienced snd knowledgeable. Finally, and I believe most importantly, they are honest!

Always Trustworthy, Helpful and Skilled and Knowledgeable folks who know Volvos and Mercedes old and new. Ed has been in Business many years!

Trustworthy staff with competitive pricing..

Fair and honest independent MB shop.

Above and beyond service. Some of the nicest people in the automotive industry. Amazingly knowledgeable. Extremely thorough. I am a customer for life.I found Ed’s MB Medics after researching for days about why my car would sometimes not start. Someone online correctly diagnosed my issue as being a faulty ESL system on a 2009 C300. They linked a company, Pressertech, who makes emulators that will forever fix this faulty design. If you go to MB, they’ll just fix it with the same parts that will eventually go bad again. And charge you $1,500 for it.After confirming the ELS system was going bad and that an emulator would be the best fix. I had my car dropped off at Ed’s. The tow truck left it at the wrong business down the street. Ed’s had no problems walking down the street to pick up my car to begin working. I dropped my car off and was told not to worry that everything would be taken care of and they would work with Pressertech to install the emulator. I just can’t get over the amazing customer service and how Ed’s so willingly went above and beyond for me when I truly needed it. They were communicative and had my car good as new within a day. The repair was literally a fraction of the price if I were to go to MB and they thoroughly checked my car for any other issues free of charge and spoke with me when I went to pick up my car about any services or anything I should be considering in the future. I will be returning to Ed’s for all my servicing and any other issues I hopefully don’t ever have again. They made me feel very comfortable with owning a MB and that they are always there if I need them. Will recommend all my friends and family who drive MB to come here. If you wonder how an automotive shop as 5-stars this is why.

Great service with an extremely fair pricing system. They are the only ones I let work on my car.

Id give him more stars if I could. Outstanding service.

Right price! Fast service! Got the problem fixed! What more can you ask?

As a single woman, it is so great to know I can take my vehicle to be repairs and know I will be treated with honesty, fair price and exceptional service. The vehicle I took to Eds for over 4-years was totaled in an accident, however, as soon as my new vehicle needs to be serviced I will return to Eds.

Fantastic! Somehow I managed to cripple the turn signals and wiper in my CLK 320 while repairing the exterior driver side mirror. Were leaving on a 10 hour road trip and clearly would have safety issues with no wiper or signals.I called Eds at about 8:15, explained the situation. Although they were overbooked for the day, I was invited to visit so they could take a quick look and determine if this would be a 10 minute or 2 hour repair.I was outta there at 9:15 with a replaced fuse and working accessories for an incredibly reasonable cost.5 bays, friendly staff, clean appearing facility and at least 40 MBs and Volvos in the pen. If you need service, Eds is the place to go. Thanks folks for bailing me out, Youre the best.

The mechanics at Eds always take care of my cars!!! Their prices are reasonable.

Hones & reliable, will offer you money saving options to costly repairs.

Somewhat costly. But good service.

Very Professional and Trustworthy.

Great service. Staff is extremely knowledgeable and honest!

Good prices. Honest Service.

At a time where people generally dont like to take responsibility for things, this shop is old school. They worked a long laundry list of issues I had with my classic 1985 300D wagon left over from a prior mechanics work somewhere else.And when they saw additional things they could do to improve my cars performance, they took responsibility for having conversations with me, making recommendations, and following-through based on our agreements.I like this place. You can count on these guys.

Great place. Honest mechanic used for over 3 years always find issues fix the problems and save you money.

Great honest service, decent pricing

Nice service ... Id recommend anyday

We have been dealing with Ed for over 30 years. You will not find a more honest and fair Mercedes and Volvo repair center.

Great repair shop, top quality work !!

Good but not economical

Through Mechanic

Great service, honest, expert