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Auto Emporium
1215 Hazelwood Dr, Smyrna, TN 37167, United States
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Auto Emporium

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Ma
Review №1

We were just passing through town and realized I needed brakes on my Ford F-250. The owner got up early the next day so he could install the brakes outside because it was to big for his shop. Seems to have done a great job. Super friendly and total was 300 bucks below initial quote. If I’m ever back in Smyrna I won’t hesitate to use him again.

VO
Review №2

I will never purchase other vehicle from this location again. It hasn’t been 6 months and my vehicle has been in the shop multiple times. Apparently once the car leaves the lot, your SOL. I’m guessing all their positive reviews must be fake or something.

Je
Review №3

Cant say enough about the wonderful staff at Auto Emporium! Have had work done on all 3 cars for my family! Excellent work, really good pricing, wonderful staff to work with! Would highly recommend and do so every chance I can....

Ma
Review №4

Terrible experience! How this establishment has great reviews is beyond me.

Ja
Review №5

Behzad and his staff is amazing I bought a 2010 charger from them the thing runs great the cat was in bad shape but told him about it and he’s fixing it free of charge highly recommended company if you need a used car that’s cheap and will last you a pretty long time after you buy it this place is the best for you.

An
Review №6

Both my sons have bought cars from Behzad. In every situation since then if he can help he has. I am now bringing my truck there when anything is needed. His prices are fair and his staff is quick.

Lo
Review №7

Great customer service and knowledgeable owner. The brothers and their father are very nice. My boyfriend bought his car there and I am going to buy mine soon as well. I will recommend this shop and repair shop to everyone. One happy life time customer.

Bo
Review №8

This place is one of the best in town for service, price, and honesty. They are fast. I have had work done and bunch of my friends and people from my church also go there. Dont let a few negative word of some customers affect your decision, you will have to meet these guys in person especially the owner to find out what a nice guy he is. Absolute best....

Lu
Review №9

Great customer service 👏‼️ best price in town and they had a 5 hr job done in 3hrs. If you go anywhere else your a fool

Le
Review №10

Excellent staff, and owner very courteous and willing to help without an appointment! Made me feel appreciated that I stopped for nail in my tire, and battery in my key fob. Customers were leaving and coming while I was there, apologized for my wait, 10 mins, then quickly completed my tire. Will continue to do business with Auto Emporium.

Jo
Review №11

This was my second visit to the Auto Emporium and I have exceptional service yet again. While my first visit involved my breaks and rotors needing to be fixed, this time, it was in regards to my check engine light illuminating. I was given an answer in to why that was lit up and they were able to get my car fixed right away, alongside an oil change! I am very appreciative to have such a reliable auto shop to go to in town. I highly recommend this place. Thanks again!

da
Review №12

One of the best customer service. Very knowledgeable mechanic. Honest and great prices. Highly recommend and will be using them for all our automative needs

Je
Review №13

There are two things you look for when dealing with your vehicle: honesty and great customer service, and they display both. I would highly recommend Auto Emporium for your auto needs. His quote was affordable for great service and work. He was very upfront about my vehicle unlike others who give you the run around or money hungry. Highly recommended!!!!!

da
Review №14

I have taken cars to be fixed twice. Both times, the service has been friendly, fast, and done right. Cant beat their prices either. I highly recommend them.

Br
Review №15

Very professional and gets the job done in a timely manner. Prices are extremely reasonable. I haven’t had an issue and I’ve been there on 3 occasions over the last 2 years.

Ja
Review №16

I have came to auto emporium for years. Many shops have there good and bad. This shop is reliable,affordable and dependable. Not to mention sells cars. I have bought many cars here including my own. What i like is there is they have 30 day warranty when you buy the car plus they work on your car if need a machanic at a low price. Most sell as is or just not care after the sale. I have ran into no problems but one fan issue the whole two years and quick to fix the issue. Behzad has a great heart and his family too. They go an extra mile to make sure his customers are satisfied. I highly recommend them. Great work.

Kh
Review №17

They have really good service and price. They work very hard on my car and make it perfect and also spotless. They are honest and are a professional and made my car look great again. Thank you again for fixing my car and making it look awesome. I highly recommend it to all of my family and friends.

Sh
Review №18

Great service! Great price! Saved me twice from a flat. Go hear for your tire needs

Gi
Review №19

Absolutely amazing work!! Highly recommend!! Front right light and fender, front passenger door, and back fender (right side) needed fixing and they made it look like brand spanking new. No overspray anywhere either. I am beyond happy with the work they did and they are now my “go to” people whenever I need something done to my car. Thank you very, very much Auto Emporium.

To
Review №20

Very professional, reasonable prices, excellent service

H.
Review №21

This guy is awesome. He is very honest and trustworthy. We had a wrecked car and he offered to check it out for free and let us keep it on his lot for free until we were able to make the necessary arrangements. Very friendly, accommodating and understanding. I would refer anyone looking for a good mechanic to him.

Te
Review №22

Okay had my 2017 Chevrolet Silverado taken here for repairs after a wreck after reading reviews. Initially got a good impression. FAKE. The owner put a dealership tag on my truck and was joyriding in my vehicle after repairs. Called the police cause i used my navigation cause I was wondering what was taking so long for me to get my ride back and i saw my truck was no longer on the lot. It was at his personal residence after business hours. Second, just had some more work done on my truck at my dealership I bought the truck from and I find out sensors had been replaced with used sensors. Second-hand parts. I would be willing to testify in court to all this shadiness. Have records of the police report and everything. Deserves negative 5 star review actually. All the positive reviews is probably because they dont know he has shafted them yet

Ka
Review №23

I needed a power steering pump replacement for my 99 Honda accord. Most well-known auto places quoted me around $600-$700 for the job. I gave Auto Emporium a try and was very glad I did. Bazod quoted me under $300 for the job including taxes and had everything done very quickly. I even asked him for a quote on a minor issue with my brake lights not turning off on another vehicle and he went out there and fixed it quickly free of charge. I will definitely be coming back for future auto repairs.

Do
Review №24

I love this place and the mechanics are great. I first went there for a headlight replacement which he did at that very moment and so quickly that it didnt give me the chance to tell him I also needed an oil change. But he did the oil change just a quick. I went back today for another oil change. I barely had enough time to write this review. Thank you Emporium!

Ta
Review №25

The owner B of Auto Emporium is the best. I recommend him to all my family and friends. I was referred by to his Shop by a close friend, and I am highly satisfied with his Service and Repairs. So if your looking for an honest and reliable mechanic visit Auto Emporium in Smyrna, TN.

th
Review №26

All around great experience been very great with service and customer quality . Somebody hit my car and he jump right to the occasion to fix the issue and its looks amazing like it never got hit. Very well experience customer service. I would advise anybody if you want a vehicle to please look him up. He is very understanding and well knowledgeable about vehicles

Ch
Review №27

The owner was able to find out what the issue was with my AC and explained to me what he had found. Very nice and professional. It didnt cost that much either. I recommend anyone to come here to get their car fixed.

Me
Review №28

Behzid is Very reasonable and he was willing to work with me during my unexpected situation. . he definitely helped me out today and saved me some money. . will definitely come back and would recommend 100%

Ge
Review №29

All I can say is all around great customer service. Very professional, very knowledgeable also. Did a great job assessing what was wrong with my vehicle and fixed it the same day!!!

Mi
Review №30

We have bought 2 cars from here and the service is great. Theyll go out of there way to make you happy. If youre looking for a great car at a great place, stop by Auto Emporium and you will definitely be happy you did.

Ni
Review №31

I highly recommend Auto Emporium to my friends and family. Honest assessment, great service, and affordable price; what more could you ask for? The owner is very knowledgeable, extremely courteous, and always an honest assessment of what is truly needed without trying to upsell unnecessary repairs, even while recommending other specialty shops to do certain repairs if it’s a better option. Highly recommend.

Ze
Review №32

Went here to get a car I was going to purchase inspected, and was treated with utmost respect. Explained everything he was inspecting in detail and seemed extremely knowledgeable. Highly recommend this place for anyone who wants an inspection on a car they are going to buy.

Je
Review №33

He is one of the best if not THE best mechanics Ive ever taken my car to. Very affordable, upfront, honest, helpful. He wont jack you around or make up issues with your vehicle in order to get more money out of you. Hell tell you exactly whats going on and then hell fix it in a timely manner. I waited maybe 20 minutes for a break job and it is the BEST BREAK JOB Ive ever received on any vehicle Ive owned. I now drive from Madison to Smyrna just for my oil change because I trust him that much and Im very particular on who works on my car. Its my baby and I paid a lot of money for it. I want it in the best hands and IMHO hes the best Ive seen in a very long time. Highly recommended.

K
Review №34

Very honest guy. Great service and price. He has always told us upfront what the issue was and his quote has always been lower than others. In fact, after quoting us he suggested we look around. I’ve never felt pressured once or had to deal with some ‘upgraded service’ or additional issue that had to be done right away. We have had a knock sensor replaced and relocated to a more accessible place, a leak in our window fixed, brakes, timing belt, water pump and oil changes. Highly recommended.

Ab
Review №35

Honest and professional. I recommend this shop to all of my family and friends. Thank you for making my car look great again.

Ab
Review №36

Great local shop that can really save you some money! May my old Lancer never die!

Na
Review №37

Nice people i trust them a lot and they have a verey nice cars!

Bo
Review №38

My family has bought 3 cars from this lot. They fix things that are wrong with no problem ! All three cars run and ran great ! The owner is very customer satisfaction oriented. You wont go wrong on a purchase or repair job. Give them a try.

Ka
Review №39

My car had some pretty bad damage to the left rear because of tire blowout. I took it to Auto Emporium and I received immediate attention and my car looks like nothing ever happened to it. I had other issues that were in need of fixing and they did those as well! Great service and I highly recommend them!@

Vi
Review №40

Having a really hard time looking for a vehicle then I passed Auto Emporium and ended up finding me a great Chrysler 200 for great price so happy cant wait to continue working with these guys they had my best interest at heart

Pa
Review №41

I highly recommend them because of the great service I receive from the owner. Im new here in Smyrna and didnt know anyone that fixed cars and he did a great job on my Malibu and his prices are very reasonable and he does great work try him and you will get all of your vehicles need done here..

Da
Review №42

Dont trust them. Was loosing coolant in my Chevy Blazer. I drove that blazer a lot of years and had done things such as replacing Alternators, plugs an wires, distributor caps etc. I knew they were going to charge me to put it on a rack, they have a cost of doing business too and a mechanic on duty. But he charged me $80.00 to tell me that my water pump was leaking and wanted $450.00 to fix it, and did Not even offer to work with me on the price since I had just gave him $80 bucks of my hard earned money. I just gave the Auto Emporium a test drive and they failed. Dont go near the place. Work with people a little..

M.
Review №43

I took my truck bed topper there 3-31-17 to be painted and the owner told me quoted me a price of $400.00 but he said for $700 he could guarantee it for a year and it would look flowless. When I came to pick it up 4 days past when he said it would be ready, it had paint runs and trash all in it. I would stay away from this company. They will tell you it will be perfect but cant deliver. I Dont want the same thing to happen to someone else.

ma
Review №44

Great family business owners. They are the most professional, hard working, honest, and caring car leader owner I have dealt with. I brought back my family and friends for car buying from them. HIGHLY recommended.

Sh
Review №45

In the past few months I have been 2 maybe 10 and for some reason I found myself going back to this particular one I found just the right place for me and my daughter a reliable car that will fit in to our budget and if he tells you something it will be the truth as long as you are honestl with him he will be honest with you. Thanks to God and Mr. B I have a car thanks

Su
Review №46

After calling several mechanics in and around the area, I thought I might try the mechanic I’ve used in the past for oil changes, rotor replacement, etc. I am so glad I did! I needed a new air compressor. I would have called him sooner but wasn’t sure he did that kind of work. He not only did an excellent job, he is such a kind, knowledgeable, and honest man. AND he was able to replace my air compressor with a new one for almost half of what I had been quoted by everyone else. I just referred someone else there today for the same problem. Will not take my car any place else!!

Al
Review №47

I took my Cadillac to Auto Emporium for a paint job on both bumpers. My paint is a three stage paint with pearl in it and they did ok. At first glance it looked great. When i got it home there were 6 or 7 spots where it was difficult to wet sand, so those spots are dull and rough. They also ran the paint near the bottom of the bumper in 2 pretty large spots and didnt fix it. They are cheaper than anywhere else, but you get what you pay for.I just washed the car for the first time since i got it back. There is overspray on my coated aluminum wheels. Cant sand it off or i will ruin the finish. More and more disappointed.

Di
Review №48

I love this shop. I only want to take my car here

wi
Review №49

We stopped by this place on a saturday, since all the other shops close to us were closed, after reading their reviews we felt confident that we will be in good hands. and that is exactly what happened. our car was repaired while we were in a BBQ restaurant right down the street. they were nice, quick and reasonable on price. my brakes and rotors with tire rotation under $250. no way i could have gotten this deal elsewhere. thanks. to the guys in auto emporium. tombs up.

St
Review №50

Brought my car here after being quoted over $400 at Firestone. They fixed my car for half the price and did it the same day. These guys are great and Have earned a loyal customer for life!

Ma
Review №51

Heading home to St Louis, our truck overheated. They installed a new water pump and had us back on the road in 3 hours. Knowledgeable and trustworthy mechanics.

Na
Review №52

I highly recommend Auto Emporium for your next car. Great prices, great cars and very trustworthy!!!

Sa
Review №53

The have a really good price better then anywhere I went to before

Ma
Review №54

Very good place to buy a car or get your car repaired.

Ly
Review №55

I refer all my family and friends. They are honest and fair, which is rare these days when dealing with auto businesses. Its worth stopping by if youre in the market for a vehicle.

Jo
Review №56

Very nice and fast service. Cheap for excellent work.

Da
Review №57

Great guy. The owner knows what is doing. Customer oriented.

De
Review №58

0.0 stars actually. I was party to the incident that caused so much distrust with these folks. First of all, my husband went to have front end work done on his Chevy Silverado after an accident Oct. 20, 2019 My husband looked up this place and noticing that they had five star reviews, figured he would give them a try. The owner made a good impression, told him that he could do the work . The first week, they communicated what would need to be done, and that some parts were ordered, so we had to get a rental vehicle as our insurance would allow at the time. Second week comes around, communication dwindles, and that they are not calling and letting him know how they are coming along with the truck. He, not wanting to be a pest, constantly has to call them to find out where he stands because insurance would only pay for rental for so long. They give him an update, so he tries to be patient. Third week comes along, still nothing heard . Husband still has to call, many times with no answer. Friends and family are even asking how long this guy would have his vehicle because they had never had repairs take that long. We dont live far from the place so we occasionally drive by to see if the truck is on the lot. Sometimes we couldnt tell whether or not it was even there. assumed maybe it was parked inside. Beginning of 4th week, my husband calls and asks about the situation. They tell him that they had to wait for some paint to dry on the truck if the weather permits and he could come get it in maybe a couple of days. This by the way is not concrete information to go on, as we need complete validation from them that the work had been completed, which we never got. We have issues with the insurance paying for the rental and have to pay the rental fees out of pocket. Saturday, November 17, to be exact, we still havent received a call from him to say whether it was ok to come get the vehicle. My husband has to go to work in the rental, and at 4:00 pm (they close at 5), I go to the establishment and I look for the truck. All have left early and the truck is not on the grounds. I head back home and tell my husband. My husband pulls up his Chevy app to look for the trucks location. It is in Antioch, Tn, an area off of Pin Hook where it turns out the owner lives. We call the police initially because were thinking maybe an employee of his could be joyriding in our vehicle without his knowledge. I even drive over myself to the location, not to approach him, but to confirm where the truck was. I confirm to the police that that was where it was. His excuse for taking the vehicle that (he stated the work was finished with) on a Friday evening to keep over the weekend was that we did not come to pick it up.. He never called to confirm that it was ok to come pick it up, plus, i showed up during business hours only to find it closed, so how were we supposed to have done that. He lied. Then he said that he wanted to drive it to make sure that everything was ok with the truck., on a Friday, over another weekend, leaving my husband to pay even more for a rental car. So he drove it on a Friday, over a whole weekend, to make sure that everything was ok with a truck that he said was done and we didnt come pick up????? Anyone out there can try to make sense of that to me, but it wont work.. SO, because the police contacted him and told him that he was inconveniencing us, he agreed to bring the truck back to the shop on Sunday. I asked him the very questions that i stated a few sentences back and all he could tell me was what can i say, Im sorry, thats all I can say .. He was so sorry that he said that he would cut us a deal and reduced the charge, not by a great deal mind you, but it was reduced. Drive the truck home, alignment still bad, parking sensors not working. Call back to set up a time for him to fix that, he doesnt call back. Husband goes to Chevy dealership instead, only to find that he put used parts on the new truck, which we have on hand now. so you five star reviewers, and go get your vehicles checked.

Do
Review №59

The ABSOLUTE BEST EXPERIENCE EVER.... Very friendly, fair, and honest ... I recommend my family, my friends and YOU to visit Auto Emporium !!!!!!! 5 Stars ⭐️⭐️⭐️⭐️⭐️

Jo
Review №60

This is a awsome dealer..he went above helpful. He did so much for us with out adding to price just to make sure we were happy with our honda odessy...we will go back and deal with him.thank you for making us smile while we made our deal...

Ja
Review №61

Blew a tire on my way to the city and he had me back up and running within 30 minutes of pulling up! Great owner definitely will be back for the next round of car issues

Sh
Review №62

Did a great job in fixing my car, very prompt and curtious

Al
Review №63

Behzad was awesome he came in on his day off and took care of my ac compressor new battery and me a free oil change when I was in a panic before my trip I love this place

ve
Review №64

Ive had my car repaired with them several times already and *always* received top-notch service! I absolutely recommend visiting them before going anywhere else!

Ja
Review №65

Quality work, ill recommend this business stop by and youll see the difference

Da
Review №66

Honest, hard-working, fast, very knowledgeable, and affordable. Highly recommended.

Eg
Review №67

Fast reapairs and great dealer

Wh
Review №68

Simply the best

Sa
Review №69

THE BEST👍🏼👍🏼👍🏼👍🏼👍🏼

Information
55 Photos
69 Comments
4.7 Rating
  • Address:1215 Hazelwood Dr, Smyrna, TN 37167, United States
  • Site:http://autoemporiumtn.com/
  • Phone:+1 615-223-1283
Categories
  • Auto auction
  • Used car dealer
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
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