I had one of those days you hear about. First day as an Owner/Operator with a new contract and everything was going great…...and BAM!!! A trailer full of logs locks up on me in the middle of an intersection in downtown Smithfield. I was able to back the breaks off to get her out of the intersection just in time for DOT to pull up. Long story short the officer told me I had to get this truck moved now and to call the place literally one block over to which they told me it would be $500 to pull me 500 ft. The city cop pulled up and said he would sit there until the tow came and then told me to call NC Truck and Diesel. I did he was there in less than 30 minutes with the part I needed and put it on at a super decent rate. Off to the mill I went to break down again!! This time with engine problems. 30 minutes later I had top quality service that took a lot of time in the hot NC sun. After he ran a diagnostic test he fixed the problem and I was on my way home with another super fair bill. He even followed me to make sure the truck was shifting gears and had power. About 30 minutes after that he called to make sure all was good. This is the type of service this industry needs!!! I would not hesitate to call again and would definitely recommend to anybody in the area. Really a top notch business with top notch mechanics. Thank again y’all!!
So my AC stopped working over the weekend in OH. Took to a local shop. They ran 3 hours of diagnostics and determined it’s the compressor. Unfortunately they couldn’t get a new one until Monday. I suffered for 2 days and continued driving and made my delivery in North Carolina. Came to NC truck and diesel and asked them to get me a mew compressor. They ordered it and in the mean time ran some diagnostics. Well after 2 hours he determined it was NOT the compressor and found the real problem and got the AC working. Nice people. Been here twice. Both times they got to me very fast and fixed my problem fast. They give you cold bottles of water. The receptionist is very nice. They usually have candy by the window that’s ADDICTIVE but unfortunately they had to throw them out because of bugs. So no candy this time which was disappointing. 👍🏻👍🏻
Excellent customer service!!!Reasonable pricing.They will be the only company maintaining my maintenance on my truck.Would recommend them to anyone in the trucking industry.
The owner and all staff are very professional. They do outstanding work at a reasonable rate. When Im home this is the only shop I use. They do a fantastic job at keeping my truck up and running.
Two times they take my trucks on short notice even they was fully booked. They did a great job and i would recommend them to anyone. Will use them again. Thank you
Awesome business! From the walk in the door, first class service. Very knowledgeable business and they try their very best to get you in and out. Always makes the customers aware of any issues(Known or unknown). Mechanics have yet to disappoint! Top notch professionals going above and beyond!
Great service very professional they make sure they try an pin point the problem before coming in it to you real laid back shop that get the job down I recommend they to anyone
Great experience great service will be back for any of my diesel needs
The employees are very professional and the service is fast. NC Truck and Diesel is also very fairly priced. If you have a company and need your trucks back on the road this is the place to go!
WOW what a business! From start to finish, first class service. They sure know their stuff!!! Top shelf experts getting it done to help their customers.
Great people! Had my F250 checked out for overheating and they diagnosed the problem immediately. Waiting for warranty company to approve work being done
Needed a last minute Federal DOT inspection, they got us in on a Friday afternoon. Thorough and Excellent! Would highly recommend! Thank you!
Knowledgeable mechanics that know what they’re doing! Great business to work on your diesel vehicles
They treated me very good and had a great experience and help!
They will take care of any of your trucks needs in a timely manner.
Friendly people, they worked on my trailer soon as I got there and got me going, professionals, thanks guys Henry from Alabama.
Great service but a little slow at times due to first come first serve
Great service at a fair price!
They service a big part of my vacuum truck fleet. Great people and service.
Good people. Great service. In and out in one day for a/c compressor. Did a fantastic job. Will seek your services if I need them in and I am in your area
Great company who is honest and quality conscience.
They showed up in 20 minutes(I was on a truck stop, mile and a half away😉😄) and fix my air leak(hose from compressor to air dryer, 4-5 feet long) in 90 minutes and charged me reasonably.
Good people and great service!
Always great service,and great staff
They know what there doing my truck never ran so good until they got hold of it had it at tripoint freightliner in Raleigh worst mistake I ever made in life just glad I found these guys !
Great service provider
Great service. Thanks.
Mine was dead onthe road. Coming home after Deployment in Middle East. To Surprise Family. USSA came through to tow. Even the FORD guys said we will try. Thats they were going to tow him to. They said this who need. Awesome beyond belief. They where willing to help. Take payment over the phone. Take him to a hotel. LOL. He had self diagnosed. They confirmed. . No charge. Thanks for being a wonderful company. . Thanks from a MOM. You hear about blacklist. Your company just went on our MOM list.
These guys are great. fast service. fair prices
Always friendly and dose excellent work
Good diesel shop
Great service!
Awesome Truck Shop! Great folks
Great people
Fair prices
Great shop
I have the light blue freightliner Classic and I’m very pleased with the service I’m receiving while my truck is being worked on here. I don’t feel like I’m being rushed at all and they have pin pointed every issue that can bring me problems on the road. I felt a lot of vibration on my right side and popping and the shop techs showed me that my passenger leaf spring is bad. I contemplated doing a temporary fix on it but the shop tech showed me the possible consequences of not doing it right and I appreciate that. Preventative maintenance is very important in this business and I can appreciate their honesty and will definitely be doing business with them again. It’s a reason they are very busy and it’s because they know their stuff.O&M Enterprises LLCOdie J. Miller