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CELL PHONE AUTHORITY
4950 Dempster St, Skokie, IL 60077, United States
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CELL PHONE AUTHORITY

Comments
Be
Review №1

Second time we’ve been here. Great professional service and prices lower than other places for same service. Thank you.

Ga
Review №2

A very professional service with extra benefits. They go beyond expectations.I highly recommend.

Do
Review №3

Excellent service I highly recommend this place they always help me thanks ...

Dh
Review №4

Best customer service. Salman is knownlagble. Higley recommendPlace to do business!!!

Al
Review №5

This place is great with customer service and prices.

Wa
Review №6

Excellent customer service from this store i highly recommande this place....

An
Review №7

Working with Ahmed is always calming to have my cell phone working again! He is very knowledgeable of his craft as a cell phone technician with the highest degree of knowledge and professionalism’.If you are looking for a Cell phone doctor to diagnose your cell phone problems, call Ahmed;

Ta
Review №8

I can honestly say I’ve been coming to Kam with all my phone problems for years now and never had a problem. Always great customer service and backs his workmanship. Based on my research he’s also got the best rates for whatever you need. I would recommend any day.

Ce
Review №9

Wonderful customer service Higley recommended...

Al
Review №10

Great job ...I recommend this place if you have trouble with your cell phone.

Jy
Review №11

If I could give these guys more stars, I would. They’re always respectful & courteous whenever I’m there. I’ve recommended my family & others. No complaints. I also like that they try to make it personal & remember ur names. When I was last there, my dad was sick, Cam made it his biz to help him in EVERY way possible. KUDOS!!

Ow
Review №12

I purchased a refurbished s10e from here, the phone works like it was purchased new, and I was given a screen protector for free. Would definitely come here for repairs after my good experience purchasing a phone.

Je
Review №13

I purchased a used Apple 6 s and he said that it had a new battery, which it did not, because he had to take it back and install a new battery in it. I thought that the button on the bottom of the screen worked slowly when I bought it, but it was bad. You cannot switch from portrait to landscape mode because the accelerometer was broken. I traded the phone in for a new phone elsewhere. He did try to make some things work better in another one of my numerous visits to his store, but he didnt want to take the phone back. I gave him a lot of visits and time in his store, but he still only performed at one star level..

Ju
Review №14

Very helpful repair guys, were able to help me transfer my data from an old phone that another place was not able to fix, went above and beyond and completely reasonable pricing.

Ge
Review №15

I accidentally jammed my new SIM card into my smartphone.I initially brought it back to the retailer who sold it to me and they tried but it wouldnt budge.The representative recommended Cell Phone Authority in Skokie.I brought it there and they repaired it the same day at a reasonable charge.Im very happy with Cell Phone Authority and I highly recommend them to everyone with any issues with their cell phones.Cell Phone Authority, youre the best.

Ph
Review №16

Fantastic customer service. Solved my issue ASAP. I highly recommend.

Al
Review №17

Cam was extremely courteous and helpful after someone hijacked my dad’s phone number and had it ported to a phone on the metro PCS network. He supported us even though we are not metro pcs customers and he was extremely polite and helpful. I don’t see switching carriers at this time. However, I wouldn’t hesitate to go back to Cell Phone Authority due to their excellent customer service!

AD
Review №18

Thank you guys for fix my i pad in 40 minutes thats very quick thank you again

Dr
Review №19

The best place to fix your phone five star all the time thank you

Ta
Review №20

I got the best services whenever their is required

M
Review №21

I had a badly cracked rear glass panel on a pixel 3 phone, and brought it in on late afternoon, and had a call 2 hrs later that it was finished. Excellent work, and less costly than if I had bought the parts and accessory tools to do it myself!

Fa
Review №22

Excellent customer service. I recommend this place to one and all.

ke
Review №23

I came in with a cracked phone screen and was out the door With a brand new one in under an hour!

Ka
Review №24

A couple months back I brought my iPhone Xs in for a repair when my screen went out. They repaired it for a $180 and I was thrilled, until a 8 weeks later the screen began to separate. When I brought it back in, they told me it was my fault. They then laughed when I asked them to stand by their workmanship. I then brought it to another repair place in The Glen and the guy there said it was in fact, not my fault, and they should have replaced the screen for me without a charge, as it was faulty repair. Horrible customer service and not even a 3 month warranty on their work which I got from the other repair place. I do not recommend.

Ma
Review №25

Kam was great help. And this place was clean, professional, and VERY affordable. Thank you!!

Da
Review №26

The mans a great salesman. Highly recommended. Definitely coming back to upgrade.

El
Review №27

Very fast service and profesional.Thank you so much!

Li
Review №28

Just got my J7 phone today. He was awesome! Got all my information transferred from my old phone. Was so patient showing me all the features on my new phone. Also came to him with my old phone. I highly recommend them.

As
Review №29

Excellent Service

mo
Review №30

I wish if i could give them zero stars they do not even deserve 0 stars .. they are bad and rude and they do not treat their customers good they treated me like slave ... i would rather to buy a new phone from the own company or fix it there and pay a lot instead of fixing in this store .. crook

Jc
Review №31

I absolutely recommend cell phone Authority, they have the most outstanding customer service, they go out of their way to satisfy your needs. if you have any type of cell phone repair needs you should definitely come here. Their prices are super reasonable and most importantly their customer service is on point! Keep up the great work guys if you go in there ask for Kam hes the man!

Gi
Review №32

Brought my iphone 7plus in to have the screen replaced, they had it fixed within 45 min, and for about 40$ cheaper than a couple other places i called. Also they had a nice selection of cases and screen protectors which where all very affordable as well. If I ever have to fix my phone again this will be the first place I call.

Br
Review №33

Super reliable, speedy and unbeatable prices!!

Be
Review №34

Fair business, quality service and affordable deals.

Mi
Review №35

Does this store fix bootloops for the iphone 8 plus?

Di
Review №36

Best Customer service very clean place they are doing nice job, thank you very much

im
Review №37

Best service given with best price for mobile purchased with free offers like tempered glass etc..cool n reliable people and problem solving. Keep up the good service boss...n thank you.. Jave

Ma
Review №38

Kams the guy...knowledgeable.A pleasure to deal with.

A
Review №39

Professional service, honest and good experience. I read a couple reviews and went in for a repair. I worked with a lead technician - perhaps the owner. I will return. Glad to know theyre here.

ge
Review №40

These guys are such helful people. the only thing i wanted was a good customer service...price was never an issue. thanks for selling me a good unlocked phone with brilliant features. consider me a regular from now on

Re
Review №41

Wonderful Customer Service. Cordial and friendly

ki
Review №42

Got my note 8 lcd & phone back fixed yesterday which was in a real bad condition, when I showed my friends after they taught I bought a new phone haha ! Excellent customer service! Thank you tons again! Will definitely come again.

Ti
Review №43

Great customer service, friendly. He fixed the screen as well as the dial pad on my daughters iPhone and quoted me a good price. I will definitely be back for all my cell phone repairs.

Ka
Review №44

Alright...highly recommended! As far as the replacement of lcds are concerned...i honestly didnt expect the mobile to be repaired this quickly. Quality service and fast work! Also i am planning to get a brand new android phone from you guys soon. Like i said...highly recommended! A huge thumbs up from my side. 👍

Am
Review №45

I have taken in three iPhones to be repaired in the past two months and am very happy with the results and price. All three phones had shattered screens and one needed a battery replacement, and I got all of them done for less than the price of just 1 screen at the Apple store. I highly recommend this store and will be using them in the future.

Sy
Review №46

Last week I fixed my I phone 6 plus it’s was a great experience the owner his name is Ahmed fixed my phone in just 15 minutes and good customer service from Another guy his name is hasan the gave me a very good deal for screen repair and screen protector that was really Awesome Great job guys. Thanks a lot guys for being so helpful...👍🏻👍🏻👍🏻👍🏻👍🏻

Ha
Review №47

Thank you so much !

ir
Review №48

These guys are best . They are humble and reasonable. They did amazing job on my screen on an affordable price.

Er
Review №49

Great Fast friendly service fixed my glass screen to my iPhone would definitely recommend this place to others definitely will be back.

Ol
Review №50

Assisted me when I really needed help. Great customer service. Warm environment.

Al
Review №51

FANTASTIC SERVICE! Got my iphone fixed here. Job done within minutes! The best part is i was charged with an affordable price.

Ed
Review №52

Very Cordial. Fast service

Je
Review №53

These guys have always been helpful to me. I am going to recommend it to my friends. Thanks!

ab
Review №54

Loved the hospitality. I recommend this place to everyone. Got my Samsung J7 repaired and now it feels new.

Ad
Review №55

Best place around dumpster. Quick service, Updated work and polite hospitality. A+ from me to the Cellphone Authority

Gh
Review №56

Karman was thee best! He never stopped trying to help us. We had such a bad problem- and couldnt get our service on. For 1 full hour he didnt stop trying to help. Til there was success! Hes our phone guy now and bc of him Cellphone Authority is our #1 place for Metro Pcs!

ab
Review №57

Customer satisfaction at its best.

mo
Review №58

Excellent customers service. Very friendly i was very impressed i will definitely recommend this place to my familys and friends thank you so much for fixing my phone..

Ch
Review №59

Good prices, phones were as described. Good to do business with.

Ha
Review №60

Got my iPhone 6s screen fixed and battery and it was an 30 mins process and it works perfectly. Great people they gave me a very good deal for doing both

Ma
Review №61

I have fix my phones here they fix my phone in 20 min I highly recommend my family & friends here thank you so much for fixing my phone so quick and reasonably price..

sy
Review №62

I have an samsung note 4 which had a major software and battery problems, my phone used to hang up almost all the time, nd my battery getting heated. I have been almost everywhere in the neighborhood to get my phone fixed most people just scammed me and rest asked me to get a new phone, Cellphone Authority is the only store who were able to fix my phone and with a reasonable price and with excellent customer service.

Ba
Review №63

I fix my cell phone here they fix my phone so quick I so happy they fix my cell phone thanks you guys I recommend this place and I come back again if I have any issue with my phone

Ha
Review №64

I was sold a phone they said was brand new, never used. They swapped out the Samsung charger with a cheap charger and it didnt even work. Then they sold me a screen protector that cracked in my pocket! Cheap!!! These guys arent to be trusted. Who would have thought lol. Never coming here again and I will tell everyone I know to stay away.

jo
Review №65

I fixed my iphone 7 plus 2 weeks before, he fixed it quickly in 30 minutes, i appreciate, but the quality is very poor and now touch is not functioning properly .apple is charging $129 for original screen replacement and i paid $89 for the fake screen.this place is not recommended, because i was said that the screen is original.

Sy
Review №66

Professional service no issues quality work nice people

mo
Review №67

Fixed my phone and got some accessories.....! Flawless experience and i have been there the person name Ahmed delivered an excellent service and help and affordable prices new store in market.....I just loved it Guys

Sp
Review №68

Best customer service thanks so much to fix my phone so quicklyThanks

ra
Review №69

I have been here ON several TIME to replace screen and other problem friendly convenient service I get him more business thanks for GIVE me GOOD service I recommend this place thanks..

mo
Review №70

Best service ever. Affordable prices for fixing phones.I was happy and fully satisfied with my iphone LCD screen...!

br
Review №71

Customer satisfaction at its best.

KA
Review №72

Nice place excellent customer service they fix my phone in an hour

be
Review №73

Best place for cell repair and fast service I really recommend this place

Ch
Review №74

They are professional and fix my cell phone quick and good price thanks you

Il
Review №75

This place is great they fix my phone in 10min

Ah
Review №76

I had my I phone fix quick service great prices I love it thanks you guys

Pe
Review №77

Very Excellent Service and Reliable Prices as well and very straight forward with Customers keep up the Good Work Cell Phone Authority 👌👌

Ab
Review №78

Excellent Service and Best prices

Af
Review №79

I have been to this place many times they provide excellent service and affordable price they fix my cell phone in short time thanks you so much I highly recommend this place thank again..

Ab
Review №80

Excellent service, quick in and out and the person who was at store was very much helpful and i have fixed my phone... yeppeee...

em
Review №81

Nice place quick repair I highly recommed

si
Review №82

This guy is a cheaterHe is a big lierDon’t believe him pls .

Ha
Review №83

Best cell phone repair place in skokie

Th
Review №84

Advertised for a low price and increased price upon inquiry. Bad business practices. This is called bait and switch and it is illegal.

ab
Review №85

Excellent customer serviceGood deals on cellphones

ab
Review №86

Best price and quick services

Ma
Review №87

There was a little Miscommunication but it was taken care of. Good seller

um
Review №88

Good customer service I like it

Be
Review №89

Best cell phone repair place

Ga
Review №90

Excellent!

Wi
Review №91

Great service!

Mo
Review №92

Best customer service

Vi
Review №93

Nice place

Sa
Review №94

Nice place

Information
87 Photos
94 Comments
4.7 Rating
  • Address:4950 Dempster St, Skokie, IL 60077, United States
  • Phone:+1 847-920-4950
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Computer service
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:11am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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