Had them replace water heater I bought from local store. Installer was very nice and professional. Only complaint is thought I’d have my son and I help to get job done quicker and move old water heater up from basement to back of van and clean up, set new one in, etc. Still charged full installation price.

They sent two of their men out to install a whole new air conditioning system. They did the big part of the job and said their boss would be out to finish the job. Well, instead they sent another company out and that man didnt know how to do his job. He had to sit in his car and read a book in order to figure out how to finish the job. Needless-to-say we had ac for 1 day and then it quit. But, Prescott and Sons came out as soon as we called and fixed the problem. It has been fine since.

Hired them to sweat weld a tub faucet. The fau etc still leaks to this day. Have been here three times and no one attempted to even fix it. Paid for the service already. One time a plumber that tore my gas pipes up in my basement that use to work for Morningside plumbing showed up working for them. I asked them to have hi. Leave and not return. Prescott himself stuck up for this creepy plumber who was cussing, hitting things in my home, tore my hot water heater up made me pay for a new one. Warning

The guys are always timely and very respectful when I have to call them out.

After reading these reviews I was a little apprehensive about these guys coming out to fix our water pressure issues, but we were pleasantly surprised! The man who came out took his time and explained everything to us making sure we understand what needed to be done and what our insurance would cover. They took care of everything and got us back up and running again. Everyone we dealt with there was courteous, professional and polite. Thanks guys for all your help! Well for sure be using them again!

They always treat us good and do an awesome job.

They installed my reverse osmosis filtration system and my family and I love it. The office staff was courteous and professional the installation tech brought up some information that was very helpful and outside of his job. Thanks Prescott and Son Plumming

By the recommendation of the previous homeowner, I have been using this plumbing and heating contractor for nearly 10 years and Ive always been pleased with their service. Not cheap, but they fix it right. Friendly service!

Finally had the owner come out and look at what I needed done. Said he would call me with a quote. It’s been several weeks and still nothing. Tried calling and he’s always busy to give me a simple quote.

They do a great job. The employees are always polite and respectful.

DO NOT recommend using these guys for a plumbing inspection on a new house! After moving into our new house, I went to turn off the main water valve to work on a bathroom project. I was unable to get the water to turn off so I called a plumber to come check it out. When they arrived they said that the inside of the valve for the turn off was on the floor next to it and that is why it wouldnt turn off and that an inspector should have caught this in the inspection. When I called R. Prescott & son and voiced my concern, the lady just blamed me and said I could of tampered with it. Really? Very unprofessional and very poor service. So now I am out the inspection cost AND the cost of a plumber to come fix something that should of been caught in an inspection!!

Went out of their way to fix our issue. Outstanding service.

Excellent service from my first phone call in to the service tech!!

Good luck getting these people to answer their phones and actually get their work done.... save your time and money

Have called over 30 times, not one time did they answer the call!

Same as above asked multiple times for the proposal and got no response over a month later. Something isnt right there.

Fast and friendly service, thanks

Burning labor costs

Excellent service!!