Awesome experience! The team was organized and knew what they were doing. I felt supported the entire time. All around it was a great workout.

I’m enjoying my workouts at Orangetheory Silver Spring. I’m seeing results and am motivated to keep going back. Kudos to Jamel for pushing me to do my best and not quit, as well as his guidance throughout my workouts.

As both an employee and frequent user of OTFSS, I love the community here. It’s great to see so many people become friends because of OTF and I genuinely love interacting with our members. The vibe before, during, and after class is always fun, which makes the workouts that much better.

I am so glad I found this place. The workouts are fantastic and the coaches are great, motivating, and welcoming. Even on days when I feel like Im dragging/will go slowly heading in, in no time, Im in it and fired up to push. But what all the reviews say is true - it really is all about your own pace. its not about outsprinting or outlifting the person next to you - its about staying healthy in your own zone. And they do a great job of keeping your eye on that prize. Excited to keep going.

I love the outdoor classes with Ty (and sometimes other instructors)! They had to get creative moving the class outside but I still feel like I get a great workout. Its fun and I like the fresh air, even when its cold. Ty is encouraging and does a great job demonstrating all the exercises, explaining which muscles we should be activating, and offering alternate options for difficult exercises. The indoor classes are great too.

I am in the process of moving away from Silver Spring, and I am really going to miss this studio. I have had a couple of back surgeries. The equipment is really nice and the trainers are excellent. I was able to lose weight and put on muscle mass without hurting myself. Its a no judgement gym, everyone is able to workout at their own pace. The trainers are super encouraging. I highly recommend the place.

Excellent, challenging gym with friendly staff, high quality trainings, a new experience every class.

Workouts are fantastic! They also do a great job keeping people 6 feet away and cleaning equipment after use. I have never felt unsafe there during a workout. Hopefully we can start going back to normal and mask -less soon!

This gym is addicting. After going only 8 times a month for awhile, my hubby and I now go 6 days a week. We are literally addicted to the workouts. The coaches are personable and fun, the gym is clean and have put into place safety measures that ease your mind, and the music keeps you moving!!! The workouts are different everyday, so you will never get bored at OT!! The people working out are very nice and it’s fun to see familiar faces each time you exercise. Jamal, Sam, Chloe and Billy play the best workout music!!!

Great workouts here. Very efficient and well managed.

Fantastic studio! They really took care of me as a newbie to OTF, and everything about the experience was top notch. Great studio!

Great instructors. Clean facilities and equipment.

Love the studio, coaches, staff, and quality of the workout!

This isn’t my home studio. The classes themselves at this location are fine. It’s the customer service I’ve received over the phone that I’m not happy with. The first time I took a class here, they called me asking for my credit card information or else they’d cancel my booking. I asked if I could just provide them with my credit card when I arrived (as this is what other studios I’ve visited have done), and they refused. Not really a huge deal, so I wasn’t going to say anything about it initially.Tonight I was signed up for the 7 pm class. I got out of work early and saw I’d be able to make it to the 6 pm class. Both the 6 pm and 7 pm classes did not have a waitlist on them, they were open. I asked if I could switch to the 6 pm class, and was told that since I’m cancelling the 7 pm one, I’d be charged a fee. I asked if there was a way to waive that as neither class had a waitlist (so I wasn’t holding anyone’s spot) and since I was still coming, just at an earlier time. The person on the phone refused. Any time this has happened with another studio, they’ve changed me into an earlier class at no charge.If there was a waitlist, I’d understand if you want to charge the fee as I was holding a spot someone else could have used, but that wasn’t the case here.Overall just poor customer service. Classes themselves are fine.

I like that the coaches are invested in my success.

Highly recommend it. Absolutely THE place for serious trainers! You can find every machine you need here and they’re organized nicely. Love the place

Im really happy I joined Orange Theory a year ago. Since the Silver Spring studio re-opened, Ive been able to work out in a safe way, enjoy others in the class and be motivated to work hard by the coaches.

Coach Chloe is absolutely amazing. I have probably said no more than 2 words to her since my time at OTF but her energy is infectious. She is always dancing, and making fun jokes throughout the class. Her ability to light up the room and start my day off right is wonderful. OTF made a wonderful choice when adding her to the their team!

If I had reviewed this studio before the pandemic, I would have given it 4-5 stars. The coaches are great and so are the workouts. My main concern then was that the coaches seem to cycle out quite frequently, which made it hard to feel as connected to the studio.I would really caution against joining now though, because the cancellation policy is inflexible and the staff are not great at communicating. I froze my account, then inquired about cancellation. I was charged twice after the cancellation inquiry.The studio explained that my account was unfrozen without warning (though they promised they would not do that), instead of cancelled. The studio acknowledged the miscommunication, but refused to process any kind of refund (so $358 charged for a membership I won’t use).During this time, when prioritizing ones health is so important I’d recommend joining a gym that really is willing to work with people. They may have COVID measures in place (which also seem great), but I don’t believe the foundation is prioritizing the health of their members.

Great gym. Very clean and great workout machines. The employees were very nice and helpful. I recommend everybody to join planet fitness with a thumbs up.

Cancelled my membership...handed the form to the front desk. They spoke with my daughter and agreed to continue her membership as family membership and not charge her more, as long as she stayed on. I was charged for two months after that. Apparently there are notes on the accounts, but without a cancellation form they kept changing me and would not refund. Truly disappointed especially during these tough economic times...

Friendly staff, clean environment. Overall an excellent value. Best gym in the city!

The only person you should try to be better than is the person you were yesterday. ~Matty MullinsFor me, Orange Theory(OT) epitomizes the above sentiment, and, is a metaphor for life. Each class is a chance to assess where I was, and see if I can either match, or exceed that.Can I push myself just a bit more? Can I do one more sit up? One more push up? Run just a bit faster on that treadmill? Row faster?Ive always been a casual exerciser. But since OT, I actually have muscles now, and, I even completed my 1st ever, 5k obstacle course!

This is a great place to work out, make new friends and do it all with people that truly want you to succeed and meet your fitness goals.

I like how motivating the workouts are! They are always different which keeps it exciting! They are group classes but it’s also individualized. I like being able to see my stats on the board which helps me push myself even when I don’t think I can. The coaches at the Silver Spring studio are AMAZING!! They are all so fun and encouraging! I actually look forward to working out! Thank you!

Great, varied workout!

While I have a few favorite instructors at this studio, the front desk customer service needs improvement. Ever since they have switched to the new app, which has been a horrific experience when it comes to booking and payments, the desk team has been very passive-aggressive when it comes to helping to address the glitches. Seeing how this is the only way members can book, they should be more prompt with working to fix the issues vs. referring us back to the apps customer service, which has a 0% response rate. Please train your front desk on good customer service. They can turn someone off from the whole studio

I went to the free trial and automatically feel in love with the class and the environment that I sign up right on the spot.. Everyday is a new experience so you never know what to expect. The coaches are amazing and super energetic. Best decision ever..

I have nothing but glowing praise - All of the staff are easy-going and helpful. The coaches are the best of any club/workout Ive had. I tend to stick to a regular schedule and so have taken classes primarily with Angie and Maya. Love them both! Each have a different style but they both keep the hour moving with an upbeat pace. The piece that stands out to me about them is this: even with a class of about 40 to 45 people, they manage to provide individual corrections and encouragement when needed. Last thing Ill say - I recently had orthopedic surgery and they have been true professionals when it comes to recovery. Ive never hurt myself and done more faster than I ever would have accomplished with either PT or my own effort. Bottom line - great energy at this place, highly skilled coaches and responsive/helpful staff.

I’ve been going to orangetheory for three months and it’s really making a difference for me. I have more energy and feel stronger. The coaches are terrific. Very encouraging ! They have helped me improve my form when using weights which was new to me! Thank you silver spring orangetheory!

I went for the free trial and loved it! Its challenging and theres variety in the exercises you do during the class. All the trainers are FANTASTIC! They help and encourage you throughout the class. Best decision ever!

The coaches at this studio are fantastic, the staff is great and the classes are awesome! I have been an on-and-off workout goer for years, but this is the first workout that has kept me coming back and made me want to come every week. I go 3-4 times a week and love how it changes every class!

I have been thrilled with this studio and the coaches - the OTF format has proven to be the perfect combo for me...Im terrible about pushing and challenging myself on my own. The structure of a class removes the element of having to create a routine; its different every day, too! The heart monitor/points is a fun way to tell if youre phoning it in or actually trying (though, I personally take calories burned with a grain of salt). Its much more accommodating to a variety of fitness levels than I had imagined before giving it a shot.

Visiting from Chicago and had an awesome full body work out. Great instructor, beautiful facility, motivating play-list, courteous staff and accessible parking! All the elements for a great workout!

Awesome group-workout studio! The coaches are very energetic and supportive. They motivate everyone to push themselves, at a comfortable pace, and they also acknowledge everyones efforts no matter how small. These 60 or 90 minute organized workout sessions can be extremely exhausting, yet satisfying at the same time.

I experienced orange theory as a part of a group for a fundraisers with a colleague. I am very unsatisfied with orange theory mostly because I really wanted to know my athletic performance during my time here and they didn’t follow through with making sure that my heart rate monitor worked. I was advised to go back in the room and they will fix it however they didn’t fix it and they didn’t follow up with that process. I don’t know what group of people go to Orange theory. It may be those who are alone and really want a play mate, an instructor to motivate you, or goals setting. 1 shower, 1 bathroom I dont understand that theory. The best takeaway was the motivating instructor and location.

Awesome place to get a great workout. Staff are super friendly and consistently keeps members engaged to reach their greatest fitness potential and beyond. Highly recommend to EVERYONE 😊

I had a blast at my free session at Silver Spring Orange Theory. It was the kind of workout experience Ive been looking for for years. The only reason I withheld the fifth star is the price. Unfortunately, its too much for me, though I understand the costs of running an operation like that. If you can afford it, I highly recommend OTF-SS.

Ive been a member for two weeks now and I can not be more happy. Every single class is different and that is an important part for me cause I tend to get bored. The coaches are really awesome since they put attention to each member of the class, correct us and push us.

I am a senior citizen who has spent many years working out in some capacity!! What I never enjoyed was working out in a gym!! OTF has provided the motivation Ive needed to workout during to cold winter months! The staff is very welcoming and always greets you with a smile and a simple hello! The coaches are AWESOME and make you feel like your accomplishments are limitless and your goals can be achieved!! I have also decided that I will continue to work out indoors at OTF even when the warm temperatures arrive! The results are amazing and my hubby is loving the new me!!

This studio started out great. Amazing even! Had the sweetest person help me with setting up and getting a membership started. The classes were great as well. Loved the idea of this type of workout.My problem with this studio is as follows:For money reasons ($170 a month is pretty steep guys), I only wanted one month unlimited membership and they had zero objections to this when I told them. So, when I signed up, I filled out the membership and cancellation forms on the same day. The studio does give a 3 day grace period for buyers remorse (Ill come back to this later). Over two weeks later i was notified that they could not process my cancellation form because they require a minimum of two months with the studio. I SPECIFICALLY asked if there was a minimum requirement before I signed the membership form, and was told that they did not. After some back and forth with the management, they said that I could *PAY MORE MONEY* to freeze the account but still have to pay the $170 at a later date. THIS IS A SCAM! Poor communication and bad marketing which leaves me paying a bunch of extra money for a place I refuse to set foot in again. There was no we will work with you or here are your options but a very black and white, PAY US mentality. I was astonished that THIS was how they reel people in. Had they told me within the 3 days, I would have cancelled the membership and not have ever gotten in this mess to begin with.Side note: The classes are fun and the instructors are high energy, and most of the front desk staff is very polite.Bottom line: This place is great if you want to stay with them forever. Just dont try to cancel. You will pay and pay and pay and pay and pay and pay for it. Time. Frustration. Money

I love most of the OTF classes! Definitely guaranteed to burn calories in every class. The staff is friendly and informative. Most of the instructors are high energy and push you in the classes, although you definitely have to find a coach that plays music that keeps you pumped and stick to their classes! I have been to some where I didnt feel as motivated and didnt feel much push from the coach as well as much push from the music so Ive learned to stick to the coaches I know will play what I need to push through.

I like the goals-oriented workout structure and the clear, upbeat coaching. The focus of each workout is a little different. You use the same equipment, but differently each time. If you go three to four times a week, there is a cumulative effect that starts to fine-tune your physical ability: You are able to do more with less extreme effort. The exertion becomes -actually- pleasurable! I just wish it didnt have to be indoors. What about a rooftop workout space with translucent canopy for spring and fall?JosephG, OTF Silver Spring

A gym membership experience like no other. The coaches are top notch and extremely knowledgable. Even if you have restrictions on some of the excercises, the coaches have modifications so you are included in the circuit training. The front staff are very helpful with questions or reservations you may have to becoming a member. I’ve had many gym memberships before but Orangetheory Fitness has given me motivation to reach my goals and opportunities to meet people and have accountability partnerships. Head Coach Maya, Coach Maria, and Coach Tiffany will help you meet your goals as long as you show up.. Just try a class to see what I mean!

Love the team at this studio and love the workouts overall! The coaches and heart rate zones really push me to work harder than I would on my own.

Really loving the orangetheory workout. The staff is warm and friendly. The coaches are great.

Friendly staff and patrons. Clean facility. Great classes and instructors. I really like the style of the classes. I see igned up for 8 classes.

Great fast paced class that hit cardio and mat work!

I love this gym. I have an unlimited membership and have managed to increase my strength and fitness since I joined.

Friendly and helpful coaches and staff! Challenging, but fun workouts! Great music!

Great environment and staff

Great studio, nice and clean. The instructors all bring great energy to the classes and provide good instruction.

Enjoyed a first session @ the Silver Spring location. Marci and Maria were amazing. Thank you

I havent worked out in some time and was invited by a friend to visit. The staff took the time to instruct me on what was to come. Well worth the visit.

What else can I say about my local OTF? The staff is always helpful, the facility is kept very clean. You will not be bored with this workout. I have grown a great deal working out here. The coaches know your name, they know when you might be having a low energy day and are pushing through and the know when you are on fire. There is no cheating this workout. There is no using your phone during your workout, or taking selfies...not because the do not want you too...but because you dont have time. You are so focused on finishing each section of the workout. The coaches work really hard to make sure all of the members know that there is no judgement, no intimidation even when you are surrounded by people that are

I started OTF 3 months ago and I’m absolutely hooked. I love HIIT workouts in general but this is the perfect combination of group exercise, structured workouts, personal trainer all with a heavy dose of accountability and support. The staff at OTF Silver Spring has been nothing but amazing. Always friendly and helpful. This is truly a no judgment zone! The trainers are amazing. Even in a full class they still give you individual attention, push you to push yourself, help correct your form, make it fun and give advice when needed. The icing on the cake is they have the best playlists! So happy to have joined the OTF Silver Spring family!!

I was from out of town and they went out of the way to make sure I had a great workout.

Great teachers, Great workout. Youll be happy you DID it, emphasis on past tense.

The coaches here are fantastic - especially Maya! Could not ask for a better workout.

I feel good the rest of the day after I do my OTF workout! I feel challenged and I feel strong!

If your looking for a challenging workout than this is the place for you. Amazing instructors that dont let you give up, friendly staff willing to answer any and all your questions, and a great sense of family with other member who encourage you to keep going...

After struggling to motivate myself to work out independently, I decided to try out OTF Silver Spring in mid-March and WOW, its been nothing but amazing since Day 1. I started with 8 classes/month and used them up within 2 weeks! After seeing a noticeable weight loss and some definition, I upgraded to unlimited and have started going 4-5 times per week (Im hooked!).The coaches especially Coach Maria and the front desk staff have been PHENOMENAL - friendly, helpful, and very patient with everyone who comes in. They really know how to make you feel welcomed from Day 1.The hour long workouts are intense but A LOT of fun and change every day, and Ive never felt bored. I am exhausted after the session but feel amazing the next day with more energy and strength to tackle my day. Keep in mind that OTF workouts arent Zumba, ellipticals, or jumping jacks - theyre High Intensity Interval Trainings and youll be working out HARD and burning 500-1000 calories. While OTF is not cheap, its worth every penny and a great investment to make sure your health is in good condition.Its very easy to sign up for classes on the OTF app and make changes (at least 8 hours before the session). Classes start as early as 5am and the last one is at 815am, accommodating pretty much everyone. Public parking lot next door is free as are the public garages before 7am and after 7pm, another big plus.

OTF is a fun and engaging class that proved a challenge.

I go to the silver spring class.The work out is great; however two things 1) there seems to be no accountability if you have an issue. The only person you can complain to is the studio manager; and that’s even if the studio manager takes your complain up the chain. 2) they charge you 12 if you don’t show up if you have the unlimited memebership. One time I showed up 10 mins late and since they have the 5 min cut off, they were still going to charge me 12. This is the most ridiculous policy and a bit too rigid because things do happen. You can get in an accident, you get sick at the very last minute. If you don’t call 8 hours ahead of time, you get charged 12. This is irritating and I was furious when I showed up to a 90min class for 530am at 540 only to be turned away. It appears they pick and choose who they want to be flexible with. Another member told me she came to class 20 mins late and theybstill let her in. So Orange theory I encourage to be a bit flexible. Consider doing once a month grace, meaning you are allowed once a month to be more than 5 mins late because we are humans and things happen. I understand you are in the business to make money but your 12 no show policy is a needle mover in whether I decide to continue my membership . The $12 no show policy in addition to the monlthy charged can be deterrence from signing up and maintaining the unlimited membership, which impacts your revenue and cash flow. If I were to downgrade to 8 classes per month, it’s a use or loose it which I prefer because you aren’t been charged additional cost for not showing up.

Love this place, great staff always ready to help when you need it.

Its a challenging but fun experience.

Great work out, I always feel challenged!

Great team, great experience.

Friendly instructors and front desk staff!