This is one of my favorite locations because of the basketball court. Also the staff is friendly and there is usually no waiting because they have multiple of the same machines. Overall clean and everything is working properly. They have other things to offer like a pool, locker rooms, sauna, and even daycare but i just havent needed it on my trips.

The staff its not enforcing the use of mask. There are even staff members not using the mask (weekdays at night). The morning manager (Jessica) and her staff are doing an EXTRAORDINARY job, they walk around the gym making sure everyone is using mask,. Ive been member over 7 years and Im actually thinking on cancel my membership

Overall the gym will get the job done but if there was a better option I prob wouldnt go here. The weights are rarely reracked, they sometimes dont even open on time and a lot of the equipment is kinda beat up. The basketball gym has been closed for over a month with no indication of when it will reopen either.

Solid gym and two story floor space. But only 2 urinals in mens locker room. Are u serious?

I went on a guest pass I wish it lasted longer than 5 days however I was so happy that the sauna was open because Ive been trying to get in one ever since Corona had started it wasnt packed at all

Love this club. I like to be greeted when entering the gym. You know a simple smile can change someone’s day and these guys are super friendly. Whitney has great customer service. If you need the best membership rate talk to Paul Kofa. Very informative and realistic.

This LA fitness is okay. My biggest gripe with them is that their dumbbells are ALWAYS unorganized. I have to make a multiple trips around the dumbbell rack staring hard just to find the right weight.

After a year of not being able to go there because of COVID restrictions I attempted to cancel my membership in person. The person there said they wouldn’t be able to cancel my membership only their manager could. They said the manager was only in 9am-1pm and after explaining why that would not work for me because I work full time they said sorry you have to mail in a cancellation form that will take up to 3 weeks to process, no doubt so they can try to charge me for an additional month. What a scam, they are unhelpful, unfriendly, and unprofessional. Do not sign up for LA Fitness. All they care about is squeezing as much out of you as they can and making it as hard as possible to get out of a membership.

If you are looking for a gym that never fixes its equipment then this is the gym for you. If you see equipment with the sign Scheduled For Service that translates to Out of Service for example they have had 3 Stair Climbers out of service for over 10 months.

Almost everyone at this fitness center is unprofessional especially one of the personal trainers named Joseph Zweber! I have never met a rude, unprofessional, disrespectful person that talks to the members in any kind of way. The way he talks to the members is unacceptable! PSR: if you ever work out at this gym Avoid this guy named Joseph! By far the WORST and the management needs to take full accountability on how disrespectful he is.!!!!

One of my least fav locations. Its pretty much the smallest or at least feels like it and they have no 10 or 15 pound weights and havent since sept. Way too crowded Most of the time.

Totally adequate facilities. However, the people who use this location NEVER rerack their own weights. None of the staff will do this either. Thus, weights will be randomly on the floor everywhere. The dumbbells are in a completely random order on their rack. This might not be a big deal for some. But if youre the least bit type A, itll drive you crazy.

Marcus (cycle) is an asset to the Silver Spring club. They should rename his class to POWER Cycle? Club is clean!

I was very hesitant to go back to a gym, but needed to. I was impressed with the staff I saw traveling around disinfecting, the abundance of disenfectant for individual use, their seriousness about mask enforcement, and their strict enforcement on capacity, which appears to be less than 10% of posted capacity. Though as a result of capacity limits there is typically a club-style line at rush hour.The staff here is really pleasant and the facilities are nice. They have an excellent array of equipment, including an expansive hammer strength setup. There is an extensive set of free weights as well. They have a pool and an expansive offering of cardio machines. It is hard to not find something you want, except maybe a safety bar for squats (rare at most normal commercial gyms). Hours are good and there is a public parking garage right next to the entrance.I generally feel safe being in there, they seem to go above and beyond local pandemic protocols. Its never fun to be breathing heavily and have that impeded by a mask, when you want cool, fresh air that is circulating outside of it, but its worth it. Why be in there to take care of your health, without taking common sense measures to protect it from a once-a-century threat to it? That would be counterintuitive. Recommended--happy exercising.

Gym bathroom needs to be cleaned more. Always drama with homeless people or members. Police called a lot.

Very unfriendly staff, not cooperating or willing to help. They look like they came to work here by force. This is a place we’re we come to get motivated and work out but with this kind of customer service and rude staff it’s impossible to get all the energy. I don’t get it how the cooperate office see all this comments about their staff and let it continue.

Truthfully, the staff ia super rude. They never greed as members come in. The whole rack of dumbells is empty. All weights are all over the place which slows one down trying to find them. Really disappointing as this issues have been brought up to management and theyve done nothing to fix anything

Clean, quiet. Social distancing and masks!!

I LOVE LAFITNESS CLUB. I HAVE BEEN MEMBER SINCE IT WAS SPA LADY THEN IT HOLIDAY SPA, BAILEYS AND LAFITNESS. I AM VETERAN IN WORKING OUT. I HAVE WEIGH IN 1994 356 LBS AT THE AGE 34 58 AND NOW I AM 61 YEARS OLD WEIGHT 200 LBS 58

Not busy in early afternoon; good time to go. Lots of safety protocalls which everyone is following.

Ive been a member of LA Fitness for the past 10 years spanning from living in LA until today. While I had planned to return to the gym after the pandemic, thanks to the handiwork of Managers Jasmin and Jessica, I wont be doing so. Today I went to LA Fitness to cancel my membership due to the pandemic, during the hours directed by LA Fitness Manager, Jessica. She informed me of this hours on a previous occasion when I went in to do so at 3:02pm and she informed me she stopped doing cancellations at 3pm. So much for guest courtesy but I respected the technicality.Upon arriving today, I spoke with Assistant Manager Jasmin who informed me Jessica would return momentarily. After 10 minutes Jessica did in fact return but, after saying nothing to anyone (not even a hello to her co-workers), she promptly took her lunch to a back desk and remained there. Jasmin who clearly took notice, looked at Jessica, looked at me and then proceeded to continue to socialize with the two staff members. Everyone is entitled to a break so I gave it another 10 or so minutes before re-approaching Jasmin and inquiring about Jessicas return. Jasmin asked Jessica until what time she was on her break. Jessicas response was a snappish 2 oclock. At this point its 1:30 and Ive been there 20 minutes and Jasmin tells me I have to wait until 2pm and informs me I have no other options. After pushing, Jasmin eventually tells me I can have a print out form to put in the mail. I inquire about the billing cycle and she responds she can freeze my account. I ask her whether I will be charged the customary $5 for a freeze and she doesnt know. At this point Ive been there almost a half hour, watched patrons walk past me without a mask properly on. Jasmin, in a very patronizing manner, eventually says she can give me a complimentary freeze.I left with an account still active and a resolution to never be a member of LA Fitness again even once this pandemic is over. While I understand that COVID has placed businesses in unfortunate positions, there is no reason why I would give my money to a large corporation that maintains poorly trained and unknowledgeable personnel like Jasmin, and snappish people like Jessica, both of whom exhibit exceptionally poor communication and customer service skills and who further exercise stalling tactics to adequately provide longtime loyal patrons the opportunity to cancel memberships at a time when they no longer feel safe utilizing public facilities.

My brother has been trying to cancel his membership due to him losing his job.Due to him having a trainer they said they were unable to close his account and they continue to charge his card and harass him.I understand your trainer needs to get paid but at least he still has a job with you.Never ever ever recommending this gym to anyone

Keyanna is the best personal training ever!

Weights everywhere. Garbage everywhere. If you enjoy cleaning up after children or playing scavenger hunt during your workout this is the place for you. Does the staff not give a s*** about how their gym looks?

The reason I give 3 stars is 1. The gym has a nice pool. 2. When I get there it’s not crowded and there are a lot of equipment to work with. 3. My personal trainer (Jamal) is very encouraging, nice and had me doing some great workouts. But the last two stars -4 there are no wipes to clean the equipment after use. -5. The professionalism of some staff. One staff member had his information wrong about my personal trainer, saying Jamal was no longer working there and that he would be working with me. A majority of the time, he talked and was being super negative. He had me do what seemed like 2 workout activities. I didn’t sweat at all. I was very disappointed with him but was happy to find out from my trainer that he was just temporarily relocated for a few weeks, rather than being fired or quitting. The lack of communication or mix up of information was concerning for me because it makes me wonder what else will I have to go through when I gain future information from staff.

As a former worker of this establishments location all I can say is save your money. They will up charge, give missing details/ false info information just for a little bit of money. Lacks professionalism; everyone that works there acts like an incompetent 5 year old. It needs to be shut down or reported period. Just an overall corrupt place.

Great location, never see broken equipment sit there for weeks on end. Pool is well maintained . Has a Basketball court, offers a number of different classes/training

Members are pretty bad at putting back their dumbbells.

I really enjoy this gym. Its very clean, bright and conveniently located. Theres a really good amount of space considering the location and plenty of equipment to go around. The squat racks tend to get backed up but thats every gym. Theres usually an alternative if needed. The staff is pretty friendly as well. The price is not bad either and its a lot more convenient not having to worry about franchises like with Golds.

Not too expensive, nice staff, nice facility

Nice pool good equipment

Several reasons to give this place one star. 1. Parking is a nightmare. While you can park on the garage next door, you have to pay for it most of the time thats convenient to work out. And it adds up if you are regular to the gym. You also have to time your parking perfectly in order to not having to run over to add some coins. 2. Nobody re-racks the weights. you have to run around to find where the weights that you want are.3. The final and main reason! Cancellation is the worst nightmare. You have to go to your online account and print out a form and send it by mail to California. And they wont cancel everyone in your account (just you!), so you have to send another form for each additional member in your account just to cancel. Very deceptive and deliberately complicated policy just to cancel your whole account. You can cancel in person but the cancellation can be done only between 9 and 5, and not on 31st of December. But of course, you can sign-up at any time but cancellation can only be done during certain times. What a nightmare!!! They give you the worst run-around of any gym Ive ever been to if you ever want to cancel. BEWARE!!!!

They do not adequately enforce members wearing masks over mouth and nose.And not enough spray bottles to disinfected machines after use.

Bad customer service the worst employe jasica she dont deserved the position she dont know how to give costumer service and the other employe he is personal trainer hes name is Kevin he just need the money he dont care about the costumers i dont recommend this location at all or they have to change this two people from this location!!!!!!!!

HORRIBLE. Members inside LA FITNESS dont have their mask on. The manager today was talking to 2 members with their mask OFF and said nothing to them. I see the manager come up stairs and walks around the gym and doesnt say anything to the members about their mask. Am sick and tired of this so what am going to do is post the members without their mask on social media.

Great gym. 5 stars.

They need to lear from Bowie location and Crofton about have to be friendly in the from desk at the entrance it’s a lot distraction either the cellphone no greetings nothing I missed the welcome and enjoy your workout and the smile 😀 face even at the exit nothing also the bathroom it’s always dirty and never have soap. The location it’s big and nice but the staff need to take care to everybody stop looking the cellphone for their personal business and star to work for the excellent

A well equipped multi-sports gym, w/ pool, basket, sauna. Great environment for people that are serious trainers, or group training (cycling & aerobics). I train mostly in low traffic hours, but even in high traffic it’s manageable. Some exceptional staff, as Mr. Matt, the gentleman that does the dressing room cleaning.

Often the locker room is not clean. Lately no hot water in showers. Aging facility needs repairs.A process for evaluating instructors would be helpful.

The African American female Weekend General Manager has the worst customer service. She does not communicate clearly and uses poor body language. She snapped her neck and rolled her eyes multiple times during our conversation and even pulled out her phone to use it during our conversation. I would never sign up at this location.

The staff are very friendly and willing to answer any questions. This gym is one of the cleanest LA Fitness I ever been to. The pool and jacuzzi is also maintained very clean and the lifeguard is super welcoming/friendly. Zumba instructors are amazing, some of the best I’ve had. The personal training section has great equipment and trainers who demonstrate care to their clients, such as (Trainer Angela). Overall great atmosphere 😀

Ok

At least one of the trainers at this gym — Jose — is absolutely terrible, disrespectful and I professional. When I went in for my complimentary “fitness assessment,” he shamed me, forced me to enroll in the program when I clearly refused to do. He is very unethical. Stay away from him!

I love this gym. I have been going there since they opened. Corporate needs to hire more people to clean. Current employees do their best to keep the place clean, but it’s not enough.

I keep telling management that they don’t have enough of the most frequently used weights, like 10s and 20s. Even just another pair of each would help. If you need 10s or 20s for a workout, good luck finding them.

Ive had several memberships over the last few years. LAF has a few things that make them stand out; more free weight equipment, spacious areas, and people that are there to exercise. No groups huddled around the bench laughing and joking for over a half hour. Love going in the mornings!

Nice gym now, newly renovated after a decade of negligence. Management can do better. They always have the lights off in the morning since you need a manager to turn them on. Be ready to work out in the dark..

This is a great center. Its quiet, at least at the times I have been there, and clean. There is a great swimming pool. Whoever gives this place low rating should come to the Maryland centers! That will probably change your mind.

Newly remodeled, lots of light, can be a bit crowded at times, next door to a public parking garage so parking is easy (but not always free). Lots of well maintained equipment and free weights. Even a small pool and basketball court!

The new manager has done a great job of getting the gym to a place where it runs more smoothly. I see a great improvement and am much happier. Just needed to say so.

It’s s great gym, don’t get me wrong. But equipment was always broken. It wasn’t the cleanest and they made it a pain in the butt to cancel in an emergency situation. Employees are awesome.

This gym is amazing. It is always clean and all of the staff are polite and professional. They have a great range of equipment.

Sauna. Pay 2 park.

Mediocre gym. Membership prices are ridiculously expensive and it’s ALWAYS packed. The only thing I liked about it is that staff is friendly and welcoming.

Parking is great unlike most gyms I’ve been to. My pro tip would be to find out what time of the day is least busy if you want to avoid the crowd. But great experience so far.

Depending the time of day you visit this place for your daily dose of workout, youll be either very excited or very disappointed. When its not full of people all the workout equipment are available for you and when it is full, well you can fill in the blank 🤔. Over all the staffs are very friendly and willing to assist in any questions you may have. Come on over and check it out for yourself instead of reading this review from the couch.

This gym is ridiculous. The worst experience ever. They lie to you to make you open an account. They lie again when you want to cancel your account. Give you false information. Charge you a lot of money. I am disgusted with this people 😒😒😒. Honestly Planet fitness is better in every possible way.

Excellent! Jordan is always a wonderful highlight to start Saturday off. His exercises are right on point and he engages himself with the entire water aerobics class.

Pool, hot tub, sauna and full court basketball/volleyball. Dance/training studio and cycling classroom. Good selection of free weights and machines... Not sure they provide towels tho.

When I went to get a membership there were two sign-up-employees available to do that at the time. I waited a total of 20 minutes (yeah I set a timer). By the time the man got to me, there were 3 other potential customers behind me in the line. The whole time, the man and the woman employee were at the same desk with two customers and laughing it up--not even paying attention to the situation happening at the front of the facility. Finally after 20 minutes, the man comes over and acknowledges me and I sit down with him to set up my 4 month member ship (NEVER do a contract here. They will continue to charge you, long after you request to terminate your membership), While we are setting up the account, he asks me repeatedly what kind of membership I want--as if he didnt hear me clearly the first time (I just wanted my membership and go work out; I wasnt trying to prolong it any further). Insolent if you ask me. Then the woman employee comes over and starts giggling with the man and talking inappropriate nonsense with him and then begin whispering to each other while I was right in front of them. He goes on to whisper something like no not not..shh*giggle*giggle*. What unprofessional behavior! One question, are these the sort of people headquarters want running their facility?? Other than some of the unfriendly/unprofessional/disgruntled staff, the machine selection is great, but the locker rooms are uncouth. I gave it 1 star because after a long time of not having a membership I was met with unprofessional-ism, insolence, and very little regard. I certainly hope your interaction with these people are better than mine.

This is a good gym compared to others in the area. Try it out and you wont be disappointed. Some people complain about everything though. I will just pray for you.

Everyone is amazing and the staff treat you with respect. First day I walked in I got a membership and I’ve enjoyed always coming back to play basketball with the other members!!

At least one of the trainers at this gym — Jose — is absolutely terrible. When I went in for my complimentary “fitness assessment,” he shamed me; when I called him on it, he behaved like a bratty kid and refused to accept responsibility. I can’t speak to the actual gym, which seemed very nice on my tour, but avoid Jose at all costs.

Cant give it a 3 but have to at least give it a 2 to offset these complainers. Not the best gym Ive ever been to but nothing overtly wrong with it and it has plenty of amenities (pool, hot tub, sauna, lots of machines/workout stations tripled up, classes, yoga, etc). And its cheap and convenient, so Im happy with it.

Pablo is rude and the manager doesn’t care about how horrible his employees talk to customers. I don’t recommend coming here.

Great place to work out and meet people from different backgrounds. Wonderful atmosphere to take off your stress.

There is absolutely no management of the floor. If you are looking for a gym where the following constantly occur, this is your gym:Talking on phones while occupying machinesNever putting weights away resulting in them being scattered across the gymPeople sitting on the dumbbell racks to restrict movementIndividuals dripping basketballs through the gymTerritorial, rude liftersEquipment that remains out of order for weeks/monthsGeneral lack of respect for one another or the gymThe reason I blame this on the lack of management is that I believe the worst offenders are the more experienced lifters. They know better! They just dont care because no employees do and therefore dont enforce rules. Its too bad too as it could be a great gym.

Wonderful place

What a great workout! trainers gives a lot of personal attention and encouragement!!

Joined this gym about 6 weeks ago. Price is not bad compared to other gyms Ive belonged to in the area. Went in for my personal training assessment, even took off work to get there by 5pm, only to find out that Darwin wasnt in. I appointment was at 5pm, no one thought to call me to inform me that I didnt need to rush in. When speaking to the manager (same guy that sold me the membership) he acted as if he didnt give a rats ass, not knowing of Darwin was in or not. He ended up calling Darwin to find out where he was, apparently he had a family emergency and wasnt coming to work. This was not a good first impression. Manager did apologize but the damage was done.***The personal training area is off limits (even when empty) to members. There is no other area that I can jump rope, do sit ups and other floor exercises, the studios have classes, so they are off limits. Im regretting joining this location but its the closest and cheapest. I guess you get what you pay for.

They make it VERY difficult to cancel a membership. I called many times to make sure that it was cancelled. They make you go there in person on a week day during very specific hours to cancel. Be careful, they try to trap you with their membership. And they try and squeeze as much money out of you as possible. Seriously messed up, the way they do business. I have no respect for it.Ps - there’s a reason this gym has a 3.5 rating. No hiding it here LA Fitness :)

This LA fitness is like most big box gyms. Lots of cardio equipment, a huge selection of dumbells with about 8 benches, 3 squat racks, a bunch of places to do pull ups, and a wide selection of classes. However, what sets this LA fitness apart is the receptiveness and adept management. The staff here works hard and is extremely open to comments, suggestions and complaints.

Rare to have paper towels, even rarer times have soap. Always needs to be cleaned. Trainers dont pay attention to client form and rarely even bother to watch them.Relatively cheap, but weights are NEVER replaced so it is always a hunt for what you need.

Decent gym with plenty of equipment. Easy to get to from Silver Spring metro station and nice staff. Good value for money.

Great location and the staff seems friendly. Its located around the corner from downtown silver spring, off of Georgia avenue, and near 16th street. I would have given them a 5 star however, this location, like many other locations seem to suffer from a lack of maintenance. Im tired of asking the staff to replace broken toilet seats, refill soap dispenser, add toilet paper to all stalls, and replace mildew shower curtains. Again, this is a great location minus some of the issues Ive listed.

I have been going to this gym several months now and I would say I am pleased on the amount of equipment and the personal trainer here. However, the bathrooms are very dirty and smelly, it seems they are behind in maintenance and it seems equipment breaks more often then not. They now closed the basketball court only to league which I find unfair but its the rules. They have a good amount of classes but I have yet to attend one. You have to pay for parking in the lot next door but its not expensive. Also I see several people carry their own personal belongings with them while working out and that shows they do have a theft problem. I was going to buy a lock for a locker but even then I feel thats not going to stop anyone. If it was not for the location and the personal training staff I probably would leave this gym. Its overdue for a makeover.

Gets the job done. They have all the equipment you need. Great location

The worst gym that you can imagine, with the careless staff. The gym is always dirty whether its on the slow or busy days. The bathroom are always dirty and pretty much useless. Many of the gym members have complained about the lack of organization when it comes down to the free weights. The weights are always in the wrong spots. The weights are all over the place, and on the ground to the point where the staff will never re-rack them.I personally complained about the weights and they should be re-racked in order to make gym more appealing to the members. However, the staff do not care and nobody stepped up to the plate. For a fact, one of the staff was too busy talking to one young lady who is a member at the gym and did not bother for a bit to re-rack the weights.Bottom line, the staff at this gym all they care about making the commission and thats it.

Im rating this 5 stars based on how bad all the other gyms in the area are. So far this has been the cleanest of the ones I have been to here. But lets be honest, none of the gyms here are clean by most standards.

The memberships are definitely over sold. At peak times its like a sardine can in the saunas. Its impossible to get any free weights u actually need. The bathrooms are absolutely disgusting. Dumbells and cable attachments just disappear.

Daniel the General Manager at la fitness silver spring was extremely friendly and helpful had great information on how I could reach my fitness goals I suggest you go ask for him next thank la fitness for such a great experience go ask for Daniel!!!!

This place has it all, highly recommend if you can afford it, thats the only issue, its a bit more pricey than the average gym, but if you do take advantage of many of the things they offer then you will end up saving money as its all included under the membership and you dont have to be paying extra for dance classes or basketball or swimming pool etc etc.

Quite a dirty gym; users do not bother to re-rack weights or wipe equipment after use.Do not even think about signing a contract for personal training with them; they lie intentionally about the conditions of the contract in order to lock you into a binding 1-year contract.

It is a nice gym depending on the area. The Whaeton location is the most run down. We did aerobic classes on basically PIECES of gym mats for months before they finally got replaced. The locker rooms are a desaster. Like i feel I need a tetanus shot every time I walk out. They are so rusty, bent and broken. There is also humidity smell that just wont go away.All other locations visited were very nice. ( all much afluents areas...). Cant help feeling the gym doesnt really care for the patrons of this particular location:(However other wise like the gym. The classes are lively and there is good variety. The atmosphere is welcoming and if you want/need help you can find it.

Recently remodeled, with the same equipment. But the location looks more inviting. Plenty of space. I have yet to have to wait for a machine.

DO NOT Sign Up!!! Once you sign up, they do all they can to make it difficult for you to cancel the membership. Even the store manager told me he can’t do the cancellation; he needs to call someone for approval.I signed up in January and only came in twice by March, due to extensive traveling. I called a few times in March for cancellation, but was told that it could only be done in person. I came in April and was told that I needed to come in during work hours M-F 8-5. Eventually, a front desk took my cancellation request and promised to give to someone to process my cancellation.When I came in May to make sure my membership is ending. The store manage looked up computer, looked at me, said NOBODY told him and he didn’t know. He said he could call someone the next day to do the cancellation for me. I got agitated. Who won’t, after trying cancellation for THREE months.Have a LAWYER to look up the contract before you sign. The store manager even said to me “Let me show you what you have signed. “ Be Aware.

Its a large gym that does the job, but the inexpensive monthly membership invites so many locals. Its like a boys and girls club, not a gym. Lots of people congregating, talking loudly, not working out. Its not conducive for those who truly want to work out. Unfortunately, there is not a more upscale gym in the area so to avoid the spectators.

A great home away from home. Nice and clean and great staff. This is a great place to work out and train.

Great Gym. No complaints at all. Wish it could be less expensive, but anything else is great.

Perfectly serviceable gym in downtown Silver Spring, with ample cardio equipment, expansive free weight and circuit machine area, plus pool, basketball courts and several rooms for group classes. Thoroughly modern and extremely affordable, could definitely be updated to compete with other gym chains in the area.Unlike the branch in Wheaton, this LA Fitness doesnt feel like some Soviet-era gym. Lots of glass facing Cameron Street let in natural light on the upper floor, while plenty of space give it a very airy feel. Customer service can be enthusiastic or abysmal, but it depends on when you go and luck of the draw.Members will keep the free weights area messy, and staff never seem really concerned with rectifying it. A few posted signs to rack your weights would probably go a long way.Group classes there are extensive and afternoon and evening ones fill up fast.Locker rooms and showers leave much to be desired. Wear shower shoes and maybe wash off with bleach when you get home. My advice is dont use them.Again, an adequate branch in a large chain with other uneven facilities.

Constant cleaning and temperature taking as you enter

This place could be great. The facility, itself, is absolutely fine. It has all of the weights youd need, machines youd need, classes youd want, and the pool is absolutely fine. What this place lacks is someone who gives any f@cks about maintenance. At all. Lights are always out and no one cares. Machines are always broken and no one cares. Pool is moldy and no one cares. I chalk this up to the business structure - the kids up front only get paid on commission, as I understand it. So if you are coming to sign up - they love you and spend a lot of time giving lots of f@cks. However, once youre in...should you report a problem or an issue needing maintenance, zero f@cks. Absolutely zero. Why? NO commission on giving f@cks about maintenance. And its sad. This could be a great facility.

Ive been going to this gym for a like over a year now .. The main reason I give this place 2 stars is due to the fact that they keep some of their equipment in a roped off area . You can only access to the equipment if you pay for a private trainer. It bothers me because allot of the equipment that they have tucked away are things that I use to work out. Ive never seen this in any gym that Ive been in. I usually use 24 so maybe thats why . But its ridiculous . FYI Silver spring, anyone with a membership should have access to ALL equipment !

Recently remodeled. Looks nice and clean. Equipment doesnt seem to have been updated though....

Closed for weeks to replace wall covering, but water fountain drains are clogged, there are no towels in half the dispensers, the same old broken equipment is there, except for what is now missing completely. loud staff-involved arguments around the basketball court, no courtesy on use or cleanliness of equipment. I disinfect and dry machines when I use them, but now my main focus is on disinfecting myself after being there.

This gym is clean and newly modeled. Great location and plenty of classes with good instructors.

Ok gym. But if u thinking about membership, dont unless u want to go there everyday for at least 1 year. Because 150 dollar to OPEN an account plus monthly F€€

Overall the equipment and classes are ok, though the management of this LA Fitness (perhaps all of them) is terrible. Things remain broken for weeks, months and beyond (including sometimes hot water in the showers and heat in the pool); teachers occasionally dont show up for classes yet front desk staff knows and communicates nothing while students wait patiently for the teacher to appear; theres a huge number of sales staff in the front ready to sell a membership to anyone they can grab at the front door while nobody on staff knows anything about management of the gym; and when you join they market a free training assessment thats really a hoax -- the training staff seem to know nothing about a free assessment but are only focused on getting you to sign up for a long series of expensive training sessions. I might have signed up but was so turned off by their false marketing I wanted nothing to do with their training. I was most recently infuriated to discover that this LA Fitness had been advising members through signs that the gym was closed for a month for renovation. During that time I was going to another LA Fitness thats much less convenient, only to recently discover this LA Fitness in Silver Spring cancelled or postponed its renovation but never had the decency to even email or call members to inform them. With management like this Im amazed LA Fitness is still in business.

This by far the worst gym.They lied about my package and when I wanted to cancel my membership the so called “general manager” said the deal they lied about is Crazy in a patronizing manner, now I’m currently waiting to cancel my membership, it has already been 50 minutes, and the person that has the authority to cancel my membership is with a customer that was behind me.Update: they have finally canceled my membership and the person that canceled it said he no longer wants me to come to the gym because I cancelled my membership.

Due to moving frequently around the country, Ive been a member of many gyms. This one has been one of the better ones.Equipment is adequate in condition and availability/number. The facility is clean - not sparkling, but certainly clean. Employees are friendly, respectful, and helpful.Personally, I look for row machines (they have two) and stair climbers (6 if i remember correctly) for cardio equipment. Abundant treadmills, ellipticals, and stationary bikes fill the rest of the first floor cardio area.Upstairs, weight lifters can find 3 squat racks (1 being a more versatile power rack/cage), 5 bench press stations, dumbbells up to 120lb (I think?). They could use more of the low-midrange weights as it becomes a bit of a hunt for only 2-3 pairs of weights around 40-15lbs which are quite popular. Plenty of weight collars, I rarely had to search for them. The space is a little tight in the free weights area though, so its important to be mindful of yourself and others while exercising or moving.I also used the child care while I was a member. I found the child care room clean, spacious, and supplied with fun appropriate toys and play structures. The attendants were always kind and understanding. Some more actively participating in play with the kids, others remaining vigilant from up front of the room. Karen was critical in helping my toddler adjust to being left behind in the room, and after only a few days, my kid was happily abandoning my arms at drop off. Parents of clingy little ones, there is hope...and her name is Karen!The manager, Chris, was professional and warm every single day I went. He addressed any concerns I had quickly and respectfully. Overall, I really enjoyed my membership here and if I still lived there, Id gladly continue attending.