I LOVED this post office!! So sad that I moved. I like to send hand calligraphed cards and prefer to have them hand cancelled. I also like to choose the stamp that goes on. I have always always had a good experience here. There was never a long wait and staff was always friendly and helpful!

Going to pick up the mail at the Siloam Springs location and spoke to one of the managers ( not Maurice ) she was an older woman. During this time she would not hand me my mail unless she got her point across. Basically lecturing about me what I have to do on my own property. I have spoken with the city multiple times and they confirmed with me that what I am doing is not against any laws or policies. I think the post office needs to stop bulling and threatening people into what they think is convenient for them and just do their job. At this point I feel harassed by the post man that delivers the mail and the post office Manager, will be seeking legal advice.

Not sure what all these poor reviews are about. This is one of the friendliest postal service locations Ive dealt with. Great staff.

I asked my friend to send me some important medication that I left in Washington, D.C. and to send it to me via Priority Mail Express 2-Day. It was supposed to be delivered in Siloam Springs, Arkansas, by 3PM today, November 25. The tracking number was EE343177269US. It was NOT delivered by 3PM, but it was (either intentionally or accidentally) marked as delivered at 2:39 PM. I also could not track the package because, according to the USPS Web site, a label was printed but not entered into the system. I had to call the Siloam Springs Post Office and even though they said they were able to contact the carrier they could not tell me when it would be delivered. The medication was delivered shortly before 4PM, but now I cannot obtain a refund for the Priority Mail Express 2-Day service because, as I said, the package was marked as delivered at 2:39PM. Consequently, I cannot obtain a refund because, according to the Post Office system, it was delivered on time when in reality it was not. I believe this constitutes mail fraud on the part of USPS itself.

Ive been living in this city for almost 13 years and have never received my certified letters correctly. No one attempts to knock on my door, EVER. Its literally never happened. I always have to go get them at the post office where im told they were logged as attempts being made. Most of those logs being days im actually home.My mail carrier loves to leave things on the lid of my box if they dont fit in the box itself. My mailbox is located across the street from my home so Ive found boxes in the street before. Ive been told usually that they dont do that. It was a fluke. Factor in Ive lived in this city for 13 years at the same location and have the same mail carrier for most of that time.I have had my mail delivered to other homes countless times when again, Ive been in this home for over a decade.When I complain about the mail issues its either laughed off by the person behind the counter, or im told it will be looked into by the supervisor. Again factor in 13 years with the same problem. They dont look into anything.Theres countless issues. Its hit or miss if I have great experiences with my carrier. I guess thats a mood thing, however my entire neighborhood has the same issue. Were lucky to get our mail properly and consistently while our particular carrier has multiple complaints filed for years now.

Terrible staff. You need a appointment for a passport.. literally all they do is fill out 1 small form and there’s no one else here but I need a appointment? Think I’ll just a different post office from now. 👋

Great service

Lost my package. Says was put in box. Told me probably stolen. Never had an issue with theft here. HAVE HAD TONS OF ISSUES WITH WRONG MAIL PUT IN MY BOX. PROBABLY WHAT HAPPENED TO MY PACKAGE. GPS IS MESSED UP ON MY ROAD. NO HELP FROM THEM TO FIND IT. IM OUT $114.00

Used to work here, but everyone is nice as very helpful.

Walked in at 4:29 already lowering the gates and closed when hours are to 430.

The Postmaster was rude,disrespectful,sarcastic & unprofessional.She went as far as to threaten police action and shut the service door in my face while I was still talking.I have the entire interaction on video& audio.Be sure to do the same when dealing with these sorry individuals.When I asked her name she refused and would not give the name of the employee who signed for my package.I had to file a complaint via online and have never been so disrespected in my life.

Our Carrier and her Supervisor are lacking in Customer Service

Ok

On time