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A-Tech Automotive Co.
433 Boston Turnpike, Shrewsbury, MA 01545, United States
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A-Tech Automotive Co.

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De
Review №1

Although I’m sure every day is busy for them, I called the day before to see if I could get an oil change and an inspection sticker. I briefly explained that I was pumping gas at one of the travel plazas on the turnpike in July, and a truck towing a flatbed didn’t make the turn at the gas pump wide enough, causing the flatbed to hit the front passenger side of my car. I blame the travel plazas for this, but regardless, it caused body damage to my right fender, hood, headlight and front bumper. This happened around the 3rd week of July, which is when my inspection sticker would no longer be valid. I also needed an oil change. My car would not have passed inspection due to the damage, and I needed to have the damage repaired anyway. I brought it to Franchi Bros. for the body work, of which I would highly recommend! It took longer than expected, but definitely worth the wait. When I called A-Tech the day my car was finished at the body shop, Mike said they were seriously out straight for the following day, but if I could leave it with them all day, they promised to get to. I went in for a sticker and an oil change. I picked up my car later that day, and I will never go anywhere else! They explained everything, their fees are reasonable, but what impressed me the most, was their exemplary customer service!

Se
Review №2

Fast, efficient service. Smooth coordination of drop off/pick up of vehicle. Friendly staff.

S
Review №3

Excellent and FAST. The starter went in my car the Thursday before Labor Day, they said they couldnt look at it until the next Tuesday which was fine. They looked at it early,, and had it DONE by end of day Friday. Professional, polite, and I highly recommend them.

Ry
Review №4

After bringing my 2013 Chevy multiple places, Atech was the only business to do what I asked. They gave my car a general inspection and found that I had a leak in my exhaust system, which I knew as my car smelt like old gas when I had the fans on inside. The car was also extremely loud under the hood and so I was looking to get this fixed. I took my car and dropped it off the Friday before Labor Day. They told me first thing Tuesday morning they’d take a look and by 9am I already received a phone calling sharing what needed to be fixed with an approximate quote for what it would cost. After giving the okay to their repair suggestions, but car was ready for pickup by that night, saving me from another day of trying to find transportation from friends and family. Thank you to Atech for your honesty. You gained a new customer and a customer who has lots of friends he’s excited to share his experience with!

Aa
Review №5

Its on the pricey side of the scale and only opened on weekdays but they do good work. And they treat me well when ever i go. They offer free loner car and they will explain exactly whats wrong and why its matters. I also can almost always get my car scheduled to be seen within a day or so. Mike also remembers my name everytime its makes interactions very personable.

Am
Review №6

I went to A-Tech for two vehicle inspections recently. I liked having an appointment, it was quick and easy. The staff are friendly and I’ll definitely call them for our next auto repair !

ja
Review №7

I asked A-tech to change my rear brakes, based on a recommendation from my inspection garage. The inspection garage offered immediate service for a price that was very attractive.I did not have time to wait, and brought my car to a-tech several days later. A few hrs later, A-tech they called and let me know that there was nothing wrong with my brakes and in “good conscience” they couldn’t recommend any work. They did not even charge for the brake inspection. . This experience (and others we’ve had there) confirmed my decision to return and my confidence in their honesty and skill. We will continue to use A-tech for all of our auto repair needs.

Ma
Review №8

I went to A-Tech for a vehicle inspection. I am new to the area and they fit me in right away and were on time with the appointment. Staff was very professional. Great experience.

G
Review №9

Great service, fair price, didnt try to up-sell me. Very happy. Ill be back.

Ni
Review №10

I was able to put my truck right in as it was vibrating. They were able to diagnose the issue right away and fix it the same day.

Oo
Review №11

A-Tech Automotive is my new go to for all my auto repair needs. The staff are very knowledgeable and professional. They were able to take my car in a diagnose multiple warning lights and repair it rapidly and at a fair price. They have small family owned feel and yet they have the absolute latest in technology in terms of text notifications, online chat etc... Someone always picks up they phone and they are 100% professional and helpful.

me
Review №12

My husband and I have been coming here for a while now. I took my vehicle in for an oil change and asked to have the whole car looked over. They were honest, as always, and only did the oil change. No the else was needed. They charge a very reasonable price and are very polite and trustworthy. I will continue to come back time and again.

ja
Review №13

Very friendly, convenient and got me right in and out with no haggling or trying to do more

mi
Review №14

I had a tough diagnostic problem on an intermittent stalling problem. Because it was a 1995 owner said only he could work on it, techs didnt have the experience. Three weeks later he told me he cant leave the front office to work on it because the shop cant function with him doing actual work in a bay apparently. He wasted my time and did nothing to help fix the vehicle. Another shop diagnosed and fixed it (ecm) in one day

jo
Review №15

Went in for an inspection sticker and it was done quickly.

An
Review №16

Had to replace my alternator and belts. Staff was friendly, knowledgeable, professional and walked me through expectations (process, pricing & timeframe) before starting and kept me apprised of progress every step of the way.Will definitely bring my car back for the next service engagement!

Ra
Review №17

Went there for inspection today and passed as I expected. Over the years, I have been through many shady places that fail inspections on a brand new car. Not like those places. So I go here every year for inspection. Mike was professional and trustworthy.

St
Review №18

130.00 to test drive a little steep for me nice guys

Da
Review №19

Brought my car in for a noise it was making. Mike and the team quickly diagnosed the problem and gave the vehicle a good look to see if anything else was necessary. Quote provided was accurate and the work was done in a timely manner. Will definitely be bringing my cars back there for any work they need

fr
Review №20

These guys were super professional and very nice. They told me right away what was wrong with my car and gave me an accurate quote. They let me know all the issues with my car and even sent me photos of all the issues. I highly recommend them!

Pa
Review №21

Second review: I had a slow leak after running over something on the highway, A-Tech was able to squeeze me in the next morning and got it done fast and efficiently. I will continue to go whenever I run into car troubles. They also have great wifi for guests to use, so I was able to sit outside and get work done!First review:Took my wifes van here to get new brakes. Ended up needing new brakes all around and two new front tires. All did need to be changed. Great customer service when I told them I needed the van back by a certain time. Will go back if we need any more service.

Ja
Review №22

Very friendly, professional and knowledgeable.

Ro
Review №23

Awesome place, great service. Very friendly and professional!

Jo
Review №24

Tremendous, responsive to all my questions, Told me exactly what was wrong, car was fixed in a timely manner

Al
Review №25

Everyone is always kind and friendly! They have helped my family a lot over the years. Always excellent service.

Da
Review №26

Recently had work done at A-Tech to fix A/C and alternator issues. I had a brand new battery from Autozone, and after continuing to have issues after repairs; we brought the car back to have it looked at. A-Tech identified that the battery wasnt good (although it would test okay). They tried to coordinate with Autozone, but Autozone wouldnt work with them. I personally brought the battery to Autozone, but they refused to honor the warranty. A-Tech did everything possible to take care of us. Id strongly recommend them, and Id strongly discourage going to Autozone. A-Tech was even willing to talk to the employees at Autozone while I was there, to help resolve the problem. Both Autozone employees refused to talk to them, and walked away from me.

la
Review №27

A-TECH AUTOMOTIVE gives you the great services they say they offer! Whether its auto repair or Budget truck rental, they come through with flying colors!I have never been disappointed! I would highly recommend this business to anyone who is interested in the best customer service and complete auto care!

Na
Review №28

Service here has always been excellent!

Br
Review №29

Appreciated the online scheduling and email communication. They were fast and courteous. I will be back.Update December 2020:This is my go-to shop and I have no plans of going elsewhere. The team here has gone the extra step for me on a few occasions, including when I arrived a half hour late for my appointment on a Friday (sorry guys...). Theyre always respectful and accommodating. Not sure if theyre the cheapest in the area, but I feel as though Im paying for better service and clear/honest communication.

Lo
Review №30

A-Tech picked up my car and delivered it back when it was done. Mike was great at keeping in touch and letting me know what else needed to be fixed. The prices quoted were very reasonable too. I will definitely be going back to A-Tech!

Bi
Review №31

I brought my 2008 Tacoma in with unknown noises in the suspension and the problem area was located and the parts were replaced in the timeframe requested. My only complaint is the door handles were dirty and the vehicle had a penetrating lubricant smell inside in which I have noticed happens at just about every service shop.

Vi
Review №32

Honest assessment of the problem. Did not recommend any unnecessary diagnostics or repair. Trustworthy. I plan to take my vehicles to A-Tech for all my future maintenance needs.

Do
Review №33

Had a multi-point inspection on my 2014 Audi Q5. Mike (owner/GM) took the time to walk me through the condition of my vehicle post inspection. He is professional and genuine. A-Tech will be my family’s mechanic and alternative to Audi Shrewsbury.

A
Review №34

While Mike communicated well with what was wrong with my car that I had towed there, I felt the $150 fee to have it looked at was excessive in my opinion

Pr
Review №35

Dec-12:Got my car with the swapped engine and was getting a good feel on the drive. I drive around a 100 miles to work both ways, very happy with the swapped engine, including the 5 year engine warranty. Hoping to not need the warranty support,and thanks Mike for being very patient with me - on with 5 stars...Nov-26:Had a conversation on the current status and details around why this situation came about - more to do with the engine supplier vendor who unfortunately was not communicating timely. Appreciate on getting a loaner car, and hoping to get the work completed by the following week after the arrival of the engine. Wanting and waiting to give five stars . . .Nov-25:Very steadily starting to loose confidence and faith in the process here. Paid an advance of $1000 over 12 days back, and dont have any information on where the engine is coming from and when will it arrive. Given a name of Quality Engines at Washington, but cannot find them.Nov-24This not my final review... I love my cars, never sell the ones I own. One of my cars got an engine failure despite following all service schedule, and am waiting to have its engine replaced at A-Tech. Its been a week, waiting for the replacement engine and I hope to get my car soon, and then will set the actual review stars...

Mi
Review №36

Very professional, fast service, clean waiting room, highly recommended

Je
Review №37

A-Tech is such a wonderful place with very honest people! I had brought my car to the dealership and they told me that I was going to need new tires. When I brought my car to a-tech for an oil change they were honest and told me my tires do not yet need to be replaced. It’s hard to find a place in the automotive industry where people are really honest! They will definitely be retaining my business!

Ne
Review №38

AAA towed my car here when it wouldnt start. They were able to diagnose the issue and fix it within half a day. (In the middle of a pandemic no less). I will absolutely bring my car here from now on!

je
Review №39

Very nice, honest and reasonable competitive pricing. I would recommend for sure.

Li
Review №40

The staff here are very professional. I can make an appt to work around my work schedule and they are very accommodating. They have also been extremely helpful when Ive needed emergency work done. I recommend them highly.

Mi
Review №41

I started going to A Tech Auto instead of the dealership for repairs; they were timely, communicative, and explained whether each repair was truly needed or whether it could be dealt with at a later time. The prices were extremely reasonable as well. I’ll certainly be going back to them

Ja
Review №42

Super friendly and efficient. I had my inspection sticker done there. Will use for future repairs.

Sp
Review №43

We have used A-Tech twice and I have enjoyed our service both times! The appointments have been convenient with our schedule. They have been accurate in the time estimate for repairs and take the time to call and thoroughly explain all needed services after their diagnostic exam. The pricing has been fair compared to my precious experience with mechanics!

Ma
Review №44

Great, fast service that was reasonably priced.

Ja
Review №45

They are always helpful and friendly.

Sc
Review №46

Our family has been taking our vehicles to A-Tech for many years. The quality of work as well as the customer service is top notch. I would recommend A-Tech to anyone.

An
Review №47

A-Tech Automotive provided a great repair and customer experience! I had a check engine light on and they performed testing and repair fast and efficiently. They were helpful in providing a diagnosis and even provided a 1st time customer discount. They scheduled the repair within a day, they diagnosed the car, and were even able to get the part and repair within a few hours. A week after the repair I received a call from the Service Manager Cody to check on the repair to make sure I was not having any issues after the work was completed. I was surprised to receive this call as I have worked with large dealerships in the past and never had a follow up call after the work was completed. I would highly recommend A-Tech Automotive and will definitely be back for any future repairs. Thank you Cody and team for providing top notch service!

Jo
Review №48

Great service!! Brakes work great right now.

Ro
Review №49

Appointment was easy to make and service was prompt and on time. Good communication before, during and after service. Will use them again.

Te
Review №50

My headlights look almost brand new nd they were so oxidized they would not pass inspection. Great job. 👍

Ka
Review №51

I bought tires here in May and I got a flat recently. They repaired the tire really quickly. When I had my brakes done and tires replaced they provided a loaner. The staff is really nice. I definitely recommend A-Tech.

Ia
Review №52

Always gives fair and honest evaluation and options before moving ahead. Good work and great communications. No hesitation to recommend.

Li
Review №53

Always reliable & great customer service.

Mi
Review №54

Never ever visit here unless you like being taken advantage of. I didnt fall for their trickery.Using the State Inspections to drum up business.Told me my front end of my truck needed work.My mechanic actually called them and called them out on this B.S. front end was fine, almost everything was relatively new.

Ke
Review №55

Have been to a lot of shops/mechanics around the country, and A-Tech is up there with the best of the best. Professional, efficient, available, clear communication, clean facility, and they do the job right. Cody is honest and up-front about recommendations, but never pushy.I live in Worcester, but I make the drive out to Shrewsbury because these guys have earned my trust.

Ja
Review №56

The service is excellent and fast. People are friendly.

as
Review №57

With AAA suggestion I towed my car to Atec auto on Saturday night. Not knowing anything about them and worried about the repair.Monday morning got update from Mike, got estimate and said work will be done on same day. As it is my primary/only vehicle I was planning to rent car thinking the repair may take long .( the car ball join snapped and fell flat on the road).The repair is done and price is as mentioned ( no change). I was able to drive my car before 5 PM.Thank you Mike and team..Trustworthy people .. I will definitely take my business here in future

SH
Review №58

All the workers are extremely kind, knowledgeable and are willing to explain in detail. Highly recommend.

Ho
Review №59

Wonderful customer service! They got my car right in and gave me a loaner car. Would definitely recommend and convenient location in Shrewsbury! Thank you!

Me
Review №60

Great service in the town.

Jo
Review №61

Fantastic service

Jo
Review №62

I was greeted by a smile and hello both by the owner as he was leaving and the assistant behind the counter. The assistant took the necessary information for me to get my car inspected. I went to the waiting room where there was coffee, water and snacks. I had a little trouble with the TV but the assistant seemed happy to help.

Th
Review №63

My wife was in the Worcester area for work & had a unexpected issue with her vehicle. We found A-Tech & I spoke to Cody. He was terrific! He listened and bent over backwards to get my wife back on the road asap. After a few weeks, Cody even called to check-in. The work is top class & the customer service is in a league of its own. When Im in that area, Ill be going to A-Tech!

Ke
Review №64

Went for an inspection sticker, staff are extremely nice and friendly over there. I like to do a lot of car work myself and this is the first shop that hasn’t tried to take advantage of their customer to make a quick buck. they show you exactly what needs to be fixed and will take you to the back so you can see it for yourself. Told me I needed to replace the LED 3rd break light on my focus, came back the following week and gave me a pass. Will gladly recommend to anyone looking for a good place for inspections.

Sa
Review №65

I have been there once and I went in for a state inspection. It was done quickly with no issues. My problem is that I asked them to scan my new tires pressure sensors to recalibrate my TPMS. They told me one of the tires had a faulty sensor and it would be 70$ to repair. Not a huge issue, but I suspected it was really OK and I chose to not get it replaced. Sure enough, I took my car to another shop for maintenance work and they recalibrated my TPMS. No faulty sensors, no problems. I hope that this was just a mistake and nothing nefarious but now I am skeptical about the shop.

Do
Review №66

Good service and reliable.

Ju
Review №67

I went in for an inspection sticker. I was greeted by a very nice guy at the front desk. He happily took my info and had someone else come out to grab my car. It was the end of the day and he was kind enough to help me out. I’d definitely go back for oil changes and auto repairs.

An
Review №68

Easy to make an appointment. Very friendly and professional staff, would recommend this please.

Kr
Review №69

I find everyone at this automobile repair business to be friendly, honest and very capable of explaining the issues with my car clearly. They also do a check as I rely on them to keep my car safe since I am not a mechanic and also keeping track of my inspection sticker! (3 months overdue...) I recommend them highly.

Mi
Review №70

Had a great experience at A-Tech Auto when I came in for a pre-purchase inspection. They were able to fit me in the same day I set up the appointment, which was amazing since I dont live in town and was only in the area to test drive a car. They were very thorough -- inspection took about an hour. They walked through the whole report with me and gave a very candid, honest recommendation about the car. Felt very confident walking away from the car in the end. Highly recommend A-Tech for pre-purchase inspections. Well worth the money if you are looking at a used car!

no
Review №71

Went in to get a state inspection. They were quick to get my car in and very nice. The shop has a nice waiting room as well. Will definitely be going back.

Mc
Review №72

I came to A-tech for the first time to get my state inspection. I immediately felt well cared for and could see the shop is organized and managed nicely. The staff were very helpful and quick to meet my needs. This will be my go-to automotive shop from now on.

St
Review №73

Great service and they really went to bat for me in getting my warranty company to kick in more than it wanted for the repair. Very friendly and courteous - they were nice enough to give me a loaner car at no additional cost while my car was being repaired.

Ti
Review №74

Had my vehicle towed there after a breakdown. Mike was super helpful throughout the process

Da
Review №75

Service was forced on me by an overheated radiator on I-190, and AAA recommended A-Tech. The AAA tow truck took me there, and I was impressed. They were courteous, attentive, and the manager stayed after hours to make sure my ride home arrived. They diagnosed the problem the next morning, repaired it, test drove it, and charged me a reasonable amount. I was able to pay by PayPal, so I did not have to get to their shop before closing. They parked my car outside with my (spare) key locked inside, and I picked up my car that evening. They were on it in every way all the way, and I left thinking I have found my new, regular maintenance shop.

Be
Review №76

$330 for a diagnostic test, new battery and labor is outrageous!

Hy
Review №77

Really friendly team. You can drop in any time, if they’re free they’ll do your job straight away. l left my car at 08:00 for inspection sticker, oil change, wheel rotation etc. They called me a couple of hours later to let me know it was ready.

Ja
Review №78

Ive been an A-Tech customer for 5+ years. They have done the difficult jobs, like clutch replacements, to work that other shops would have shied away from, (repaired the piston on a convertible top) to brakes and lots of other work that I needed repaired. I have always been happy with the quality of work, professionalism, fairness in pricing and accuracy of when it would be done. Top notch local business, with the owners right on site and very helpful and responsive. A+ shop!

L
Review №79

Polite, welcoming, quick turn around, and fantastic customer service. While I waited I was offered water and snacks while I relaxed in their comfortable waiting room watching TV. Almost didnt want to leave! Thanks so much, A-Tech, for caring so much about your customers!

Ch
Review №80

Very friendly and knowledgeable staff, from Service Manager Hawley to all the techs. Lobby was comfortable with free coffee as well as free snacks and was a bonus having two shop pups, Finn and Montana around to hang with as well. Very reasonable rates, they do AAA as well as a military discount. Thanks to them we were back on the road home to NY!!! Thank you so much!!

Ev
Review №81

Great work, cars running great courteous and professional advisors. Will use this facility again. ERM.Thanks again guys. As always you took great care of me. Thats why I keep coming back. ERM

Ka
Review №82

A-Tech exceeded my expectations, they evaluated my car promptly, communicated with me effectively and the price was right. They will be seeing me again!!

Co
Review №83

Kellie Bradway’s A-Tech Automotive is First Class all the way! They have a terrific staff and a great waiting room. Always wonderful doing business there!

Mi
Review №84

Excellent service. Very friendly and up front about repairs that needed to be done as well as accurate with price quote.

Ja
Review №85

I was greeted and served with respect and honest thank you very much.

Da
Review №86

Diesel, state inspection sticker, for my F350 pick-up. No line!

Do
Review №87

The staff at A-Tech clearly explained beforehand what it would cost and got the job done quickly

Sa
Review №88

Fast service, professional and friendly guys, and found me a great deal on tires too! We will definitely be back!

J.
Review №89

Last week my daughter, who lives in the Worcester area (Im in New York), was stuck with a broken down vehicle. I looked online & found A-Tech. When I called I was greeted by the manager Cody, who couldnt have been anymore understanding. He helped me schedule a tow & was able to diagnose the vehicle & have it repaired in less than a day basically. A-Tech goes above & beyond. I wont be sending my daughter ANYWHERE else. Cody & A-Tech are HIGHLY recommended.

Po
Review №90

Very experienced, communicative and helpful through the whole process! Will definitely come back here for future needs.

Ry
Review №91

The A-Tech team was very good with my vehicle. Definitely suggest them for anyone looking for work done on their vehicles.

Ch
Review №92

I went to A-Tech for my state inspection. They got me in quickly and were so friendly and professional! Will definitely be going back.

bi
Review №93

Was a state inspection. Was pretty fast, and the car passed. No troubles.

Ky
Review №94

Codie was amazing. I was in the middle of a car stall out nightmare when i brought my car into Codie at A Tec. He is a great guy with excellent professionalism in his trade. From the initial call to the pick up he was very involved and made sure i was aware every step of the way. I was back in my car in two days. No need for the rental even. Thanks Codie. Fast reliable and dependable. And knowledgable.

Bi
Review №95

I brought two of my cars to Atech recently because both had problems that I knew would be complex to diagnose.They use quantitative step by step processes of testing to eliminate variables and possibilities and always come up with the correct answerElectromechanical issues are not easy to resolve. They take time and competence and that’s what you get at AtechI trust them !!!

Ma
Review №96

Great repair shop. Fair prices and wonderful customer service.

Do
Review №97

These guys are great. Typically my go to place for my cars.

Ir
Review №98

Team is Very professional, no hidden fee.. fast service. This was my first time using them for my car services... I like the way service manager handles the customers and their concerns. Keep it up good customer relations.

Za
Review №99

I was there for state inspection.. no waiting was out in 20 min

Jo
Review №100

This place advertised in June that five dollars from every oil change would be donated to Centros Food Bank. It is now October and the organization has not received any money. If they lie about charitable donations, I wonder what else they lie about....I wouldn’t have my car repaired here if I were you. Go somewhere honest, it will be cheaper anyways!!!

Information
88 Photos
100 Comments
4.7 Rating
  • Address:433 Boston Turnpike, Shrewsbury, MA 01545, United States
  • Site:http://atechauto.com/
  • Phone:+1 508-842-0060
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:No
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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