Worst customer service ever!!! I called yesterday & was told that I could get a full detail. I showed up by 8:30 & was told that I couldnt. They charged me $24 & barely wiped the car down on the inside. I will never come back again. Also, the owner was very rude as well. And they scratched the plastic covering the odometer readings.

I know it doesnt look like much, but this is a highly respectable business.Im getting my oil changed, and car washed while in Shreveport, on Youree Street.If you come in, ask for Walter, the owner, and tell him hello. Hes a great guy, and a hard worker.The ferrari is not my car. Lol

I made a reservation for a hand wash and full detail (multi hour job and easily over $150) but I missed parking in the exact spot. The owner’s daughter asked me to move it and I said I was leaving it so they could move it wherever they needed to do the job. She gave me an attitude about my reply and when her Dad came out I got the same attitude. He said that he didn’t need my business and asked me to leave. So I did. Nice job as a father, poor job as an owner.

I will give them 2 stars for respect to customers, but I had to tell them several times what I needed done and they kept missing it. It got to a point where the manager and myself had to do my own vehicle to fully detail it and get it done the right way. Not a fan of having to hunt down workers to do a job they should have gotten done right the 1st time, nor am I a fan of having to detail my own vehicle after they were paid 120$ to do so. And no, Im still not satisfied but I had things to go and do and couldnt wait around anymore hunting employees down to do their job. And Im not ridiculously picky when its literally in your job description to DETAIL cars and I have to not only hunt down employees, but do the rest of the work myself. Your response only lets me know that you are ok with your employees being like that and it speaks volumes on your end as an owner.

Man these guys have you in & out, awesome place to get your car care needs met, Awesome

I paid the $24.99 and my car still wasnt as clean as I can get it and Im 57 with a bad hip.I will give them another try, just need to set the right expectations!

I went in for an oil change and was told my car wash would be half price, the technician working on my car told me they didnt have special equipment to do my oil change and told me to go down the street to take 5. I went to take 5 and they told me the only thing they needed was a flat head screwdriver, and that they probably just didnt want to do my oil change. The clincher is they charged me full price for my car wash despite it being their fault I had to go somewhere else for an oil change. I didnt even really want them in particular to do my car wash I was just trying to make it a one stop, in the end it cost me about $100 instead of the $55 Roadrunner originally quoted, but bc I had to go somewhere else I had to pay full price for the wash and pay full price at take 5 which was $62. I will never go back to road runner. Ive been told twin cities is far Superior if anyone was wondering.

I wouldnt trust this family if my life depended on it. Are you saying your car wash isnt a family? Tough crowd for your workers, and this is a family owned business, is it not?

I cant believe I havent reviewed this place up until now. The service is usually fast they get my car detailed right and even shine up the wheels! No worries if you dont have money to tip you can always get tip money when you cash out. Highly recommend checking them out.

Disappointed! The interior and exterior were both still dirty. The door panels appeared to not have been touched. I used to come here all the time but quit due to mediocre results. Decided to give another try and just confirmed my decision. The people were nice, but I expected my car to be clean. Paid for ultimate car wash and gave an $8 tip

Very nice,very professional. Good job!! Only 7 dollars. I have worker a 10 tip, and told office to keep the change on the wash fee,then I gave a five to the lead man. I was truly shocked and impressed.

Very reasonable prices, great service and friendly employees.

Good sorry best in the city 👏 thanks Walter 😊

Always a great job, For the price. Quality attention to detail 🤜🏾🤛🏽

Fast and friendly In and out

For the best carwash experience I suggest this place highly ! Great Service ! Very proud and professional staff not like some of these other so called carwashes ! Your CAR is actually clean when you get back into your vehicle ! All Windows, Door JAMS and Floor boards and Mats are all hands on cleaning ! I HIGHLY RECOMMEND. THAT YOU VISIT ROADRUNNER CAR WASH ON YOUREE DRIVE ! OH YEAH DID I MENTION OIL CHANGE SERVICE ALSO ! AND HAND WASHING AVAILABLE UPON REQUEST FOR YOUR MOST PRIZED RIDE ! NEED I SAY MORE ! SIMPLY THE BEST IN SHREVEPORT ! YALL GO SEE THE GOOD FOLKS @ ROADRUNNER CAR WASH !!

I got the mini detail on my new (to me) car. They did a great job cleaning the interior- looks like a new car!

I went to get my car detailed which were seats only. I looked at my seats and they were not cleaned because it was more dirt on there than was already on my seats. I know that the stain in the back passenger side was heavily stained but who ever cleaned this car put more dirt in there because I cleaned the everything esle in my car but the seats. I will not go back here.

Horrible, I had the deluxe which was clean the inside out. Did not wipe down anything on the inside, but took the coins I left. And vacuuming the car out was a mess. I called back told the manager he did tell me to bring my car back and they will do over.

Ive been a customer at Roadeunner for almost 20 years. Never a disappointment. If there is a problem, the owner and staff are excellent in correcting the situation.

Very satisfied with the courtesy of the staff and the prompt service. Will continue to use Roadrunner.

I love this place. They always do a great job, they are fast and efficient. Workers do a great job at drying and detailing the car after the automated wash. I’d recommend to family and friends

Always Support my First Job that allowed me to come up!!

Great car wash, friendly serviceThey get your ride CLEAN!

They do a good job on my truck.and offer a detail for reasonable price

Gary is always inviting & informative, the staff take pride in providing the service you pay for, I always tip!

It was decent.. room was clean but plan. Maybe put some pictures on the wall or remodel the room give you a more up-to-date look.

Great work

Fast & effective

$100.00 for a mini detail and I would have done better just throwing money in trash can and not wasting the gas to drive there.Bought my car so there was some white grease pencil on window which was one reason I wanted it detailed. Went back in after I paid for it and they did take care of that but windows smudged all around,Touch screen wasnt touched, white specks on passanger arm rest and in back seat area.Would definately not recommend and they will never get another dime from me. Worst service ever.

The best car wash in town and the best customer service in town

Consistent...just down right good

They did a great job! Truck looked and smelled awesome afterwards. Staff was really friendly and quick.

Ultimate wash (top of line wash) and inside of car was not touched with a rag. Last three trips have been the same. Roadrunner used to be best wash in town but this will be my last time there. Need better attendants.

They did okay. Had water spots on back bumper. Didnt clean back window or passenger side of driver window.

Fast & high quality car wash w/great customer service.

Great deal, great service

Used the Groupon deal, did a good job cleaning. BUT beware not to leave your valuable items, someone keeps stealing the change!Happened to two other customers while i was waiting to be washed.

Love going to get my car raken care of. They do a very great job.

Great job today vehicle looks fabulous ❤❤❤❤❤❤❤

Great job but they stole my cup of change ! I know never to tip again

Customer service was absolutely beautiful

I guess its hard to find good help, wash fine, towel boys were blind. Left film on several places, and were not busy.

Jist go

The crew does a really good job vacuuming and washing my car

Friendly staff and quick service.

Got my car wash done at their place because GroupOn had a special for them. They cleaned my car well on the outside and inside. Fast service as I was the only one there. They did there jobs and I cant complain.

Fast and friendly service

Good place to get your car washed and the do a good job...

Fast, and make you car look good!

Best car wash in town! Great work guys and thank you for doing such a wonderful job on my car!

They do great job. Car looks great

They pay attention to what you ask for and try to accommodate.

I was a new customer, and wanted to leave a tip to man who did my van, but l went inside to pick up my things and when l came outside he was gone. I asked the other man if he knew his name. So l walk back to the building and give the tip to one of the staff and said it was for Kenny. The first man l asked, who did my car said it was Kenny. After getting in my car l noticed that the first man l asked went up and took the tip that was ment for someone else.

The attendant knows you by name when you pull up and service is quick and workers are friendly.

Great friendly service and a job well done.

The guys give you grade A services!!!

The outside wash was ok....but the inside job was not good at all... really couldnt tell what was wipe and what wasnt...dont think Ill b going back

Great job

Great service and exceptional car cleaning. Only place I go to in town!

Have been here in a while and now I remember why...they dont clean the cup holders or left lint from the towels on the dash of the car.

I had to keep telling the worker to go back and rewipe the console. The owner is rude.

Great job!! Super quick and cost effective

Always keep my car and truck looking great..

My car is shining!!!

I keep coming back to this place, ive tried the local pay monthly all the washes you want but still find myself coming back to this place, they do a better job is why.

Never again. Told me they did not have time to remove a couple of spots of tar and all of my console cash went missing.

Leave you car super clean

Best car wash in town

They always do a good job

I love this carwash.

Great company to do business with!

Full service carwash in a day and age when there is so little of that left

Best in town great service

They a great job

Fast an friendly

Quick thorough cleaning

Great service

Good service

Great wash

Great service.

Good

Nice service

Thank yougg

Friendly people

Love ot