I had liability when my suburban was stolen. Police report filed. But while this person was out joy riding they had a wreck with another vehicle. Even though go auto had verification of my police report and spoke with me over the phone they put this guy on my policy and my insurance went from $114 a month to $255. They refused to help me unless I brought this guys mail to them as proof he did not live with meAlso I paid my insurance for Jan. Then in Feb I renewed my policy... have confirmation email and everything. A week or so later my Jan payment was returned.... instead of calling me or sending me email to inform me so I could handle that payment they took my Feb renewal payment and put that towards Jan then told me i never renewed my policy. Not only did they screw me out my insurance but after that is when my bill went up to 255$. So it has messed me up at DMV for not returning my tags and it messed me up when I went to my new insurance provider cause they said it had been longer than 31 days since I had coverage. I called them over and over and over and not one single person would help me and I spoke with 2 of 3 managers and even called down in bar on rouge to maybe the main office and they hung up in my face. Very unprofessional and did not care about me, the situation, or me staying in business with them like I had been for 2 or 3 years. I do not recommend to anyone, prices may be low but they are scamming people out their hard earned money.... or at least trying to.

I went to get my drives s license and I was flagged for no insurance for 3 days without turning my plates in. I was having surgery and going through cancer issues..the last thing on my mind was that..so?? Not a happy camper. I feel they should send you a reminder. Good news though, my cancer was removed and the Lord healed

Its the cheapest you can get in the state so if youre looking for that get them

Very Misleading policies and they dont wirk for you if you have an accident with a vehicle from another state They really Suck i wouldnt recommend GoAuto to anyone its all a scam

Its OK just paid first payment

If youre looking for quick Mickey Mouse insurance guaranteed to be a hassle filing a claim then make sure you get this company behind you.

They steady going up on my insurance rate. Oct1, 2020, if they go up to 145 Im leaving them because for that price I can go somewhere else, and have roadside assistance for that price.

Love this place and it’s prices for my insurance. However, the website is faulty. I’ve tried several times to recover my account log in info to make a payment before my policy was cancelled, but the website doesn’t work. So now I have to pay them $430 next month just to get my policy renewed because their website doesn’t work. Being a young adult without any financial help or family with two jobs still doesn’t cover this cost for me because I have other bills to pay. So I just can’t have insurance for a full month until I can afford this $430 renewal.

Very friendly staff .

Love low payments.

Worst insurance company ever

They sure are going up and not any good service

Boneless WINGS r THE BOMB . AND ONLY $0.25 . THAT MAKES THEM A CHEAP, AFFORDABLE BOMB.

If I could give no stars I would. This company is trying to charge me an extra $400 for a six month premium because my license is allegedly suspended. My license is active and in great standing per the DMV. Th DMV told me this company should pay for and run and official driving record and not use the free website. If they used the correct platform, they would see my license is in good standing. Choose another company!!!! They are complete crooks!!

Very professional not a long wait

Not a good experience. I find the people there are rude

Low-key place to get Auto insurance. Fast, helpful service.

Quick and easy also great rates

Good affordable service

Helpful staff, fair prices/quotes, I recommend my customers often!

Efficient pleasant staff. Low cost. Clean

I did for 6 months, worst customer service. They didnt pre inform the payment deadline and even policy expiration. I switched to new one which is far better than this.

The pines road location is the best in customer service and faster service

This place is loke walking into a funeral home. The people are dry and bland. There is no lofe in this place. Furthermore go auto is no less expensive than geico...save your time.

Love the people and my car insurance

Nice little office. Good buisness

Very affordable if youre on a budget

Disappointed

Good insurance and cheap

Cheaper than others

Fast service

Great staff

Very affordable prices

GREAT

Cheap insurance

No good

No 1