We have been with State Farm a long time. When talking with Darcy at Benee Irwin regarding detailed questions about coverage she was extremely knowledgeable and patient. She had answers to both fundamental and complex questions around how coverage works. It was a good experience. Overall over the years our experience with them has been positive.

Sophia is the agent to be connected with! Always takes the time to explain everything clearly and thoroughly. The best agent I have ever had!

Came in today to update our life insurance policies. Always a great experience with Sofia. Always explains things throughly and plainly. She knows us personally and treats us like family. Highly recommend.

Amanda is great! She’s so helpful and quickly responds. She always answers my questions and is very attentive!

Amanda was positive, upbeat and professional from the minute she answered my call.It’s so nice to find a business with associates who enjoy their job and strive to truly take care of their customers. Thank you for the excellent treatment provided. This is how business should be conducted.

If you’re looking for a place that is knowledgeable as well as creative in helping determine the best policy for you this is the place to go! Very impressed!

I have been with State Farm since 15 years old (and that MANY years ago lol) and worried when my original agent retired since I had been with him since the beginning that other agents would not seem as one on one and look out for me. I was so wrong. I found the perfect office. Benee Irwin’s office is always there to answer questions and looking out for our best interest. We know we are well taken care of. They are always looking for ways to save us money and take care of our needs.

Been coming here since moving to Shreveport in 2006. Everyone in the office is always very friendly and helpful. Sophia is awesome!! She goes out of her way to help us anyway possible. She is 1st class all the way! We look forward to continue coming to this location and meeting with Sophia for all our insurance needs.

I would recommend Benee Irwin’s State Farm to anyone who values good customer service and quality care. Anytime I need help Amanda has mecovered . Whether it’s a copy of an insurance cardor rental coverage you will get the most discounts and good driving rewards. Thank you for always making sure I’m receiving the best care possible and for always being there! “State Farm is There”Tanya Braddy

To start with I have used this office for over 30 years. They are professional in anything “I ask of them. They really take care of my needs. They keep me grounded.

Amanda is always very helpful and answers all my questions. She’s great at returning phone calls and answering emails.

Everyone at this office has always provided us with great customer service! Amanda recently went above and beyond to help us with an issue. I highly recommend Benee Irwin and her entire staff.

Exceptional. Thanks

Amanda K. is my rep at this SF office. Always answers my questions, always emails me back, always follows up if I call and have to leave a message because she’s being awesome to a different customer. :)

I’ve had a great experience this far with State Farm. Great service and available for needs.

Amanda and Sophia are A1 they always take care of us for whatever we may need. Thank you for the great customer service

They have always helped me when I needed it

Great customer service and always so friendly.

Well I dont know yet how Benee and associates are as professionals but it has to be better than the last one, the agent that I was assigned to was barely available due to his health God bless him but I need someone I can talk to get to know and trust I cant get to know you if youre rarely there.

Did all my insurance here and was great but as my needs changed was treated poorly!!

Very friendly and responsive staff.

Good service

Friendly. Staff

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