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Brakur Custom Cabinetry Inc
18656 S, Illinois Rte 59, Shorewood, IL 60404, United States
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Brakur Custom Cabinetry Inc

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Wi
Review №1

Shopped around looking for a custom, yet affordable kitchen. After several quotes we decided to go with Brakur. The salesman/designer we worked with was transparent and clearly knowledgeable/experienced marking the process very smooth. Despite a large demand and wait time, Brakur met their deadline. After installation, the kitchen we dreamed of finally came to life. Being around cabinet making and previously working in industry, I had high expectations going into this job. If you are looking for an affordable, yet high quality kitchen cabinet look no further.

Pa
Review №2

We cannot say enough great things about Brakur Custom Cabinetry and Mike Wiles, our designer, and the entire team at Brakur. We just completed our second renovation (kitchen, laundry room and master bath) using Brakur and are thrilled once again with the quality of the cabinets and the entire experience from measuring day to installation day. Mike goes above and beyond expectations, constantly checking in to make sure everything is perfect. He is available instantly whenever we need him and everything he designed is gorgeous! The installation and maintenance team are phenomenal too.

ka
Review №3

I can’t express how happy I am with my bathroom cabinets. The service was phenomenal! If you are in the market for cabinets go see Hunter Andrjeski. I can’t say enough about him. He was patient, responsive and followed up with everything. Five Star service!!

El
Review №4

Mike was great and the cabinets turned out Amazing! Great quality work. You will not be disappointed.

Ni
Review №5

Do not sign any papers before delivery and final checking. You are the last person in the line dealing with false promises once they miss something. They got the money, sales person made the commission - you are waiting to be disrespected and treated really bad with lies, lies and only lies. Watch out for Mike Wiles - dont trust him with your money and what you are signing. He recognize the mess and cant do anything about it except rolling you in circles and lies with no results. Its a shame these guys are in business.

Ju
Review №6

I would like to rate Brakur Custom Cabinets 10 stars . The quality of these cabinets are fantastic. I worked with Amy she is absolutely wonderful to work with. She help us out with the stain color and all the details of my new dream kitchen. I cant thank Amy enough. Also thanks to al the hardworking men and women in the factory. You guys are the best. I love my new kitchen. Thank you for making my dream kitchen come true.

Jo
Review №7

We are building a new home and worked with Amy on the design and selection of the cabinets. We couldn’t be happier with the service, support and professionalism Amy provided. She listened and offered sound advice as we worked through the process. We highly recommend Amy and Brakur! FIVE Stars!!!

De
Review №8

LOVED working with Amy! She listened to everything I wanted in a huge wall unit of cabinetry for my family room and provided helpful suggestions and options. Most importantly, I was provided a couple painted color samples on various different wood types so I could make an educated decision. The unit turned out perfectly....in fact, better than imagined. Amy was a delight to work with, was responsive, professional and detail-oriented. Would highly recommend her and did for my daughter who is building a home.

La
Review №9

From start to finish this was a great experience. Our salesperson, Andi, was fantastic. She made the whole process from picking the cabinets out to the installation easy and she even helped get special hardware for my husband so that he could open the cabinets even with his disability. The whole process was easy and professional and the after market customer service was fantastic. We had a question about the cabinets and Andi answered immediately with a great solution! Brakur is the BEST!!

Mi
Review №10

We worked with Amy and Landon at Brakur on a kitchen remodel. I would highly recommend them and will definitely look to Brakur for any future projects. We looked at quite a few suppliers and found Brakurs quality to be superior to everything else we saw. We had to get creative in a few areas, and Amy and Landon were a big help with the design. We did have one cabinet with a minor error due to a complicated cut, but Brakur corrected it within a week. Love our new kitchen.

Co
Review №11

Ive worked with Brakur quite a bit on custom cabinetry for my design projects and I cant say enough good things about them. Aaron is great to work with as he is incredibly responsive and offers great feedback and solutions throughout the whole process. My clients are always so impressed with the cabinets and they always look amazing!

Er
Review №12

I was extremely happy with my experience with Brakur. AJ Miksys was wonderful to work with. I cannot say enough good things about him and how easy he made the whole process of redoing my kitchen. Thank you AJ and Brakur!

SU
Review №13

Brakur Cabinets continues to bring the best quality and customer service in my business. I have used many cabinet companies and prefer to work with Brakur for all my projects! Amy and Landon are a wonderful team to assist in ALL of your needs and a delight to work with! From the Owner, Chad, all the way down the line, very professional and welcoming!

Ka
Review №14

We used Ed at Brakur for our kitchen remodel. We couldn’t be happier with the quality, service and professionalism. This is our 2nd kitchen remodel (different homes) and Brakur far exceeded the prior cabinet company we used previously. I would highly recommend using Brakur for cabinetry.

St
Review №15

I worked with Aaron Johnson on my kitchen project and he was excellent to work with! He offered great suggestions and answered all of my questions. My cabinets were finished ahead of time and delivery was great! Thank you!

ri
Review №16

This was my first visit to Brakur Cabinet. The entire staff was helpful and knowledgeable. Aaron Johnson was my design associate. His ideas and suggestions made my decisions easier, as this was a first experience with custom cabinetry. I would definitely go back for my next project.

St
Review №17

We used Brakur cabinets for our kitchen and master bath remodel. We love the finished product for both jobs. Amy Andrjeski helped us with both projects was excellent. I would 100% recommend working with Amy on your next cabinet needs.

He
Review №18

I love working with Aaron from Brakur! Brakurs quality is fantastic, and I love the customization options! Aaron specifically is responsive and easy to work with. Hes incredibly knowledgeable and I recommend him to people I know all the time!

Ti
Review №19

Used to be a good cabinet company. Went to showroom and talked salesman . Said would get back to me by the weekend. That was around 5 weeks ago

Al
Review №20

I had 2 bathroom vanities done with Amy A and she is nothing short of spectacular. She was responsive and a joy to work with. My vanities came out amazingly and I owe it to Amy. Her knowledge and professionalism are amazing. I love working with her. There is no no one else I trust more.

Tr
Review №21

I have built over 400 homes using various different cabinet companies. After 20 + years if being a carpenter I was able to build my own house . I never hesitated in my choice to use Brakur for my cabinets. They are without a doubt the best quality cabinets I have ever worked with. Our sales rep/ designer Amy Andrjeski was amazing! She was very knowledgeable and designed a kitchen that I would have never dreamed would be my kitchen. I installed the cabinets and everything was perfect. No cheap materials are used in making the cabinets. The finish on the cabinets is amazing. I would recommend Brakur to anyone that is in need of cabinets. You wont be disappointed!

Cy
Review №22

We did a complete kitchen remodel with Brakur Custom Cabinetry. Our designer. Andi Cassem, was super easy to work with. We arrived in the showroom with an idea of what we didnt want and not completely sure of what we did want. Andi asked us about our lifestyle and suggested some ideas, discussed various options and gave us the opportunity to have the kitchen of our dreams. The whole process was smooth from choosing our cabinets and options, coordinating appliances, delivery dates and through installation. Brakurs installer, Ryan P., is amazing and a true craftsman. He made our beautiful Brakur cabinets even better with his precise trim work and attention to detail. The final result exceeded our expectations! We will be going to Brakur and working with Andi and Ryan again on future bathroom remodels. Customer Service after the sale is also top notch with Brakur. When our installation was complete, they sent someone out to align all our cabinets doors and address any concerns we might have had. We had none. We also decided to add another drawer to our pantry and Andi had it ordered and ready for us to pick up just a week later. Great cabinets, great designer and great installer! We couldnt be happier and highly recommend!!

Ge
Review №23

Nice showroom. Jeff was great to work with.

Ni
Review №24

I have been using Brakur for my custom cabinets for years and have never had anything but a positive experience. Amy and Landon are my go to sales team . They are first class with design and professionalism. If you want it done right this is who you call .

Ki
Review №25

We recently build a new home and purchased our cabinets from Brakur Custom Cabinetry. Our sales rep, Amy Andrjeski, made our design and purchase process so wonderful! She did an amazing job helping us design our kitchen and made the process so fun and easy! We love the quality of our cabinets. Our kitchen is our favorite part of our new home thanks to Amys help and Brakurs beautiful product!

Br
Review №26

Amy did a great Job working with us on the cabinets in our new home. She put in the extra time to make sure all the details where exactly like we wanted, she even made my wife happy!

Jo
Review №27

We purchased kitchen and bathroom cabinets from Brakur when we remodeled our newly purchased house. We moved in Fall 2015. In 2019 we started noticing the paint peeling off the bathroom cabinets. Brakur said it is water damage...I assume from steam since the peeling paint is on upper and lower cabinets. The bathroom has an exhaust fan that goes on when the light is turned on so it is always on during showers. Brakur will not fix or replace the cabinets unless we pay for it. This is the 5th bathroom I have remodeled and have never, ever run into a problem similar to this. I feel Brakur should sell a bathroom cabinet that can withstand some steam from a shower. I would not recommend Brakur cabinets.

Je
Review №28

My mom reffered me to Brakur as she had used them for a custom built in. I had the pleasure of working with Amy as well. She was very patient with me throughout the 8 meetings or so we had over the course of 6 months of planning all of the custom cabinetry for our entire house. She even went above and beyond to accomodate my outside of the box design ideas.The cabinets are a great value and turned out very nice. There were a few minor mistakes but brakur has been responsive in taking care of them. Definiltey would use them again.

Ca
Review №29

22 years ago Brakur installed my homes custom cabinets. These cabinets still look as good as the day they were installed! However, after 22 YEARS one of the plastic pieces on the drawer slide finally broke... Brakur not only had the right part in stock, they also provided it to me at no cost same day!!! Quality, Service, great custom cabinet design and high end home service. Thank you! I’m a Customer for life!

El
Review №30

We cant say enough about Brakur cabinets and of Amy Andrjeski, she made it incredibly easy to design and make our kitchen just the way we wanted it. Amy was wonderful to work with, she goes above and beyond.

Ka
Review №31

I worked with Amy, extremely helpful and knowledgeable! We love our cabinets.

Te
Review №32

Re:Basememt Remodel with Kitchenette and Full bath:From start to finish, My wife and I are very particular people. Andi Cassem is a patientt, wonderful knowledgeable sales rep that took the time on explaining their diffrent grades and styles of cabinets that fit the criteria we were looking for our basement kitchenette and bathroom vanity. These cabinets turned out to be much better than the cabinets in my actual kitchen in terms of build quality, performance and looks! She understood our vision and came up with stellar options and we opted for their upper echelon white cabinets that made everything pop! Their appointed installer Ryan Pacholski is nothing short of amazing! This guy was on time, and on point on every aspect of the install! He is a true master installer, All his cuts are perfect, installed cabinets are super sturdy and evenly leveled that we even got a compliment from the Quartz company that installed our countertops regarding how great everything looked and how even and level it is when they did lazer measurements for our countertops!Unlike some of our other subcontractors for our basement build. Ryan didnt stink like cigarettes! He is clean cut, His vehicle and trailer was clean and organized, he also cleaned up the best out of all the trades on the end of the day in my opinion.We will definitely reach out yo Brakur regarding our 4 other vanities and kitchen cabinets when our finances are ready. We highly recomend Brakur cabinetry Inc.

Jo
Review №33

Hickory stained cabinets Quality craftsmanship, meticulous attention to detailsPleasant experience from sale to install and service. You get what you pay for.

Ka
Review №34

Our house was built by New Horizons Homes in Lemont. All of the cabinets throughout the house are falling apart, the finish on all the cabinets has flaked off, the hardware is breaking, and the drawers are not safe to open and close. The house is less than 15 years old, the cabinets have been serviced numerous times as per warranty. The Builder is awful, totally went the cheap route. We have already replaced driveway, roof and bathrooms. I hope families looking to build a home avoid both New Horizons and Brakur Custom Cabinets. Ive held my opinion about them for far too long.

Ty
Review №35

Aj came out and measured our cabinets/drew up the plans they turned out great he even recommend the installer and brought up details I wouldn’t of thought of, it’s nice to have a professional that knows the building and measurement process worth the price of these union made cabinets -Tyler

Gr
Review №36

We are very happy with the quality of our new island. The price for our new custom island was very fair. The folks in the showroom were extremely patient, professional & had alot of good ideas. We plan on purchasing additional cabinetry from this company.

Ja
Review №37

We had an exceptional experience working with Brakur Custom Cabinetry as part of our kitchen remodel. We did a full gut kitchen remodel and one of the goals was to maximize our cabinet space. Our designer at Brakur (Andi) was extremely helpful throughout the entire project. She provided very creative ideas to maximize cabinet space while incorporating a variety of features such as a built-in cabinet door spice rack, knife drawer, etc. Andi was also very patient as we revised the cabinet layout a few times. The quality and craftsmanship of their cabinets is unmatched. Options such as soft close drawers and doors are standard with Brakur whereas these are considered upgrades with other cabinet vendors. Their customer service was very helpful and responsive as two cabinets were damaged during the remodel by other contractors and Brakur promptly repaired and replaced the damaged cabinets at no additional cost.This is our second project with Brakur as we finished our basement 5 years ago and they provided all of the cabinets for that project as well. Since working with them 5+ years ago we have not had any issues, concerns or regrets and would highly recommend them for any new construction or remodeling cabinet needs.

Va
Review №38

Very good....

An
Review №39

Been waiting on an estimate since October. I even received a call a week later saying they were working on it. Then nothing. I took my 20k+ to another company.

Da
Review №40

Brakur custom cabinets are #1 in my book. I needed some cabinet work done. They not only we’re responsive to my needs and were able to perform the job exactly as I ask, but did so in a timely fashion. Their price structure was also very reasonable. All in great work at a more than fair price. That’s what makes Brakur Custom Cabinets #1. One starts at the top of the ladder with them.

Sc
Review №41

In 2008, we bought a new construction home with high end Brakur throughout the home. They are absolutely beautiful. Then and now. We have so many compliments on our cabinetry that it gives us a sense of pride in our home. Through the years there were some adjustment issues that needed to be made, and the Brakur team came to the house and really stood behind their work. They’re like new again.I’d recommend Brakur for any serious remodeling or new construction project!

Ja
Review №42

Beautiful custom cabinetry, friendly staff!

Ta
Review №43

Top of the line custom made cabinets. Purchased for my new home and installed in 2018. Highly recommend. We worked with Dave and was very friendly. Workmanship is flawless.

Ma
Review №44

Very helpful. We have broken hinges on an expensive wardrobe and they made recommendations and will ship additional if this one works.

Gl
Review №45

Great customer service. Very kind and helpful finding a replacement hinge.

Jo
Review №46

The showroom is absolute perfection! They have incredible kitchen displays in lots of configurations.

Ca
Review №47

12/19/16Purchased kitchen from Brakur, but was a bit scared becauseof some of the reviews. Our salesman was wonderful, the cabinetswere beautiful, and so many of the contractors and workmengave such nice compliments. We needed a couple minor adjustmentson some of the cabinets faces . . . the service was wonderful, quick, andkind. Just today I needed one more thing . . . . .six months after thecabinets were put in . . .. . . once again, the service is quickly scheduledwith such politeness. Brakur gets high marks from my husbandand I, and this is the third kitchen we have done.

Fr
Review №48

This is the second time attempting to use Brakur. I have tried to use them because my builder installed Brskur in 1988. The first time was for a kitchen remodel, where I found their approach slow, arrogant, and expensive. This time 2018, we tried to use them for a 3 bathroom remodel. Unfortunately, they have not changed. After hiring a contractor I emailed their salesman to move forward. It took a few days too hear back, at which time Don said Im going on vacation. I will call in a week when I get back, and then we can get something scheduled after that. Preferring to not delay, I went in to their offices, and asked if someone else could take my order as to not wait 2 to 3 more weeks to get started. At first they said no, I repeated the request, and after a 30 minute wait, with no other customer Matt came out. He took my information, said he would get a measure scheduled Thug or Fri. Never heard back. Waited until Tuesday of the following week and called. At which time Matt wasnt available, they randomly connected me back to Don. The guy who already wasted 2 weeks. Morale of the story is they are more important then you. Read the other reviews. They are true, other than the plants. Expensive, lazy, and its their schedule not yours that matters. Good luck!.

Na
Review №49

We worked with AJ, he was very knowledgeable about the cabinet making process and materials used. We asked if the custom vanity could be expedited before placing order. AJ was in constant communication. High quality vanity.Two things I was disappointed by: if using a credit card Brakur charges a fee; and they are veteran owned but do not offer a discount to veterans.

Jo
Review №50

We purchased 75 hinges from this company for cabinets which were refinished. The hinges were not the correct type and they told us over the phone how to alter them and we tried. 2 were successful but two were damaged... the owner of the company refunded our money for only 73 because he said its not there fault two were damaged. That is not taking responsibility for your product.

mi
Review №51

The best made local cabinets in the Chicagoland market.

Ho
Review №52

Way over Priced! Customer Service is as cheap as the cabinets. They dont communicate on status of any order, and orders take twice as long as they state. To top it off, they offer cheap knobs and you have to pay to upgrade to get something decent. I would never use them again nor recommend them.

ir
Review №53

They really work with me to make my Cabnets were the best, I and love their craftsmanship

DV
Review №54

I have four bathrooms and kitchen all Brakur cabinetry. I called to inquire on them fixing two drawers that were loose and misaligned. I was met with a I dont care attitude over the phone. Before I could even describe my situation I was told that it is $100 to come out (not applied to cost of the service) and the warranty is one year. I asked, so you dont want me to use you? The reply, please go to our website order the parts and fix yourself. I wish I would have had the opportunity to tell them I was to their website, ordered the parts and was unable to fix myself. Ive seen this attitude with builders and contractors....we love you until the check is cashed. I do like the quality of the cabinets themselves but they need a lot of work dealing with folks who already wrote them a check.

To
Review №55

I can honestly say Ive never had better cabinets for the price. I worked with Dave Lynn and Brain and the whole staff and they do an outstanding job--I would highly recommend them

Mi
Review №56

Customer Service Sucks There, No Kind Manners

sh
Review №57

We have been using Brakur Custom Cabinets for many years. Mike Wiles and his team are very professional. Would highly recommend Mike, Linda and the entire Brakur team.

Me
Review №58

I worked with Mike Wiles on a new build and he was excellent. Always responsive, helpful and honest. Up front he told us to get our order in very early to avoid covid lags and our cabinets went in as promised. Mike was super easy to work with and I appreciated his wealth of knowledge and experience as I bounced many ideas around. I changed designs more than a few times and he couldn’t have been more patient. The cabinets are in and we love them. They are beautiful, unique, and excellent quality. I highly recommend Mike and Brakur.

Information
100 Photos
58 Comments
4.1 Rating
  • Address:18656 S, Illinois Rte 59, Shorewood, IL 60404, United States
  • Site:http://brakur.com/
  • Phone:+1 815-436-4970
Categories
  • Bathroom remodeler
  • Cabinet maker
  • Countertop store
  • Kitchen remodeler
  • Woodworker
Working hours
  • Monday:8am–12:30pm
  • Tuesday:Closed
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:8am–8pm
  • Sunday:8am–4:30pm
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