I have been with Gramoll & Associates Inc American Family Insurance for 4 years. MANDI GRAMOLL-LOCOCO, AGENCY OWNER, has been wonderful to work with. My questions are answered promptly and clearly and policy changes are made efficiently. I would recommend this agency.

Nancy McFarlin is Amazing! She helped me bright and early this morning with moving my auto insurance to a new vehicle. She was very pleasant, not pushy, and found me a Better Rate! I completely recommend her for your insurance needs. Theresa BSN, RN

I have worked with Mandy for the past couple of years and she has been fantastic. Shes extremely knowledgeable and prompt in her responses. I would highly recommend Mandy and her group.

We have worked with the Gramoll Agency for more than 5 years. We switched to Gramoll from another agent when we were having challenges getting specialty coverage for a new home purchase. Andreas expertise and diligence got us the coverage we needed. All of our home, auto and umbrella coverage is now managed through Gramoll and the service has been exceptional.

Gramoll and Associates are a wonderful group with fantastic customer service. They give you a small office feel by the way they treat you but it is backed by the benefits of a large insurance company. I use them for everything and am very satisfied with the service they provide. I highly recommend them.

Im a new customer and feel that the reason I switched to AmFam and Gramoll & Associates has been realized. I wanted local and responsive service and thats what I have received. Also, the premiums quoted were quite competitive. Very happy with my decision!

What a GREAT experience!! Just got a new vehicle and within less than an hour, Nancy at the Gramoll agency in Milwaukee had me all set with all paperwork and my insurance cards in hand. Best part??? I never left the house!!!!

This is a phenomenal insurance agency! Mandi answered all of my questions and made the process easy! I would highly recommend using American Family!

My wife and I have been doing business with Gramoll & Associates for over 23 years. We have all our insurance needs with them. Getting coverage and making changes is as simple as an email or phone call. Done- no worries. I highly recommend Gramoll & Associates!

Have been with the Gramoll Am Fam office over 30 years-that should tell you all you need to know. Four different houses through the years in 2 states, umbrella policy, and currently have coverage for 5 cars.

My family has used Gramoll & Associates for years, so when my husband and I got married I knew there was no one else we would go with to handle all our insurance needs. We have all our insurance with them. Switching to them after we got married was a breeze as well as any time we need to adjust or update something. It really is as simple as an email or a phone call. Everyone is so friendly and helpful, we have never had a bad experience! I would highly recommend Gramoll & Associates to anyone!

I really appreciated the call from Gramoll. I had changed my email address and didn’t get the reminder for the semiannual car insurance payment. We were able to handle it all in that one phone call. Much appreciated.

This office and Amanda is the best, just purchased a car yesterday for our daughter and she was so helpful in getting the car added to our insurance policy and also adding our daughter to our insurance policy, doing it on a weekend when they are closed really was incredible, if anybody is looking for any kind of insurance, please give their office a call, they are the absolute best.Mark Birkholz

Have had auto, home, and umbrella policies with the Gramoll agency for many years... Mandi and the staff are knowledgeable and responsive. Mandi is always available for questions / consultation / support... Definitely recommend this agency!

We have really enjoyed working with Gramoll & Associates over the past month as we have updated and switched insurance carriers! We are thrilled with the value of our policies and have saved a significant amount of money by switching to American Family. We have been working with Andrea and have felt very well taken care of, she has promptly answered all of our questions and worked with us to meet a time crunch as we closed on our first home!

I recently moved my business to the Gramoll & Associates after several years with an independent. Mandi was extremely helpful and readily available throughout the process, allowing me to feel both informed and confident about my end decision to transition to American Family. My family and I look forward to working with the Gramoll team moving forward. Thank you Mandi for the excellent experience.

I have been with the Gramoll agency for over 25 years. They have always been extremely professional and responsive to any issues that have developed. Weve insured multiple vehicles, multiples homes, including rentals and have never had a negative experience. They are highly recommended for all your insurance needs!

This agency had provided my family with a lifetime of great service

We had a collision with a deer running into our new f150. Upon contacting the insurance company the ball was rolling as to getting our truck repaired. The whole entire experience was painless and went as they said the process would. We would definitely recommend the Gramoll & Associates Agency to anyone because they are a fabulous team to work with.

Great customer service! They are always sensitive to what I need.

Highly recommend. Great rates and experienced, friendly, responsive staff.

Always great customer service and email response within 24 hours. Thank you for your professionalism.

Wonderful people to work with. Very responsive. Would recommend to anyone.

My family and business has been insured by the Gramoll Agency since 2005, great people extremely friendly and a pleasure to do business with...

We have held insurance for auto and home with AMFAM for years thorough the Gramoll agency in Sherwood. Insurance is boring, and is just an expense - of course until something happens. On July 1st we were hit and run. My wife and kids were in the car. It was not a horrible accident, but the car needed significant repair. I called the agency, and they immediately put in motion all of the resources available through our plan. Within a couple of hours the car was at a body shop, and I had a rental car. The body shop was a dreams shop meaning AMFAM approved. They were top notch and fixed the car in less then 5 days. The car looked better coming out of the shop than before the accident. Gramoll and Associates gets my recommendation. If you appreciate working with people that know who you are, give great service, and reasonable rates - give them a call.

The Gramoll agency is very responsive, dependable and provides great insurance plans that come through when you need them. Andrea, my agent, has seen me through many life changes...an aging parent, new home, new cars, one accident, and growing children. She is there when I call, informative and patient with all my questions and always looking out for the best plan for me individually.

The Gramoll agency is outstanding, with great American Family insurance products, courteous and prompt customer service, and attentiveness to clients’ insurance needs.I was a client of the Gramoll agency for only two years until moving last month to a state in which American Family isn’t licensed to sell insurance. I wish that I had used the Gramoll agency earlier because because their insurance products, communication, customer service, and attentiveness to clients’ needs were far superior to the insurance agencies I had used in the past. I highly recommend the agency.

I often times search for new insurance as the premiums steadily rise as the years go by. This office is extremely responsive to questions when issues do arise. You cant put a price on the customer service aspect of a business and this group excels in that area.

The entire team has been great to work with. They are responsive, professional, and provide excellent customer service! You feel like a valued client with personalized attention. Very satisfied!

I had two claims only a few weeks apart and my agent helped me and supported me through the process. Vey grateful for the customer service.

Exceptional customer service. Weve been pleased to be a part of Gramoll & Associates for decades. Doesnt get any better than this!

Calling a business these days seems to involve unending voicemail prompts and then being told to wait forever to talk with a real person. Mandi and her staff have figured out how to deal with this customer frustration by answering the phone immediately and, pre-virus, readily accepting walk-in inquiries. It may be old fashioned but it leads to a high retention rate and happy clients like me.

Mandi and her staff are extremely knowledgeable and friendly, and I completely trust that I will always be well cared for and get any answer that I am seeking. I have been with this office my entire adult life and would never consider going elsewhere. I feel their prices are fair and the protection my family gets is some of the best out there. Thank you!

Gramoll & Associates quickly responded to my concerns and questions after my car was damaged. They referred me to a reputable local body shop and the claim process and repairs went smoothly.

I have a house and two vehicles insurance with American family. Mandi and her team provide good service and reasonable quote. And bundle house and vehicle together you can get a discount. If anyone have insurance question, I highly recommend their service.

Mandi and Valerie have been great to work with and are prompt with assisting with any questions or concerns I have. Highly recommend them.

I have been with Gramoll & Associates for many years and had the occasion to use them for two automotive claims. They were very responsive, caring and professional. I highly recommend this agency.

Gramoll & Associates has always been very helpful, prompt to respond, and made filing claims super easy. Highly recommend!

The people here have always been friendly and understanding. I never dread having to call my insurance, I know they will take care of my family and me. I’ve had to file a few claims throughout the years and I’m always treated with kindness and respect each time.

Have always had my questions answered in a timely manner. Service has been excellent. Members of Gramoll & Associates go out of their way to be helpful.

Mandi was always very thorough in answering questions going above and beyond. (And my husband has a lot of questions... 😉) Her friendliness was personable making all communications very pleasant and helpful!

We have been with Mandi and team for about a year. They have been nothing but professional, thorough, and supportive. They are always available to answer questions and work with us. Highly recommend!

I have had nothing but positive experiences with Gramoll & Associates. I recently moved out of state to an area where they cannot service my needs. They quickly & efficiently responded to my inquiries & helped me find comparable coverage in my new area. Mandi is fantastic to work with!

We have had a lot of change this past year, and when relocating back to WI from out of state, we started working with Gramoll & Associates. They have been incredibly helpful and we are happy with our decision. From purchasing a new house, to changing vehicles, to discussing various insurance options, we have greatly appreciated their friendliness and promptness with attention to any of our insurance needs and questions. I highly recommend Gramoll & Associates!.

Very helpful staff and they were always there whenever I had any questions.

Valerie was very helpful. Savings information was offered, I did not have to ask for things I might not have been aware of as a layperson- I appreciate this most when buying services & products. Thanks!

The service provided by Mandi and everyone at the Gramoll agency and American Family is the best I had in dealing with insurance matters for over forty years. From the simplest question (which gets answered quickly and clearly) to a complex claim or accident issue (which gets handled fairly and compassionately), Gramoll folks are a pleasure to work with. And if you need advice on what coverages are best suited for you, youll get honest, unbiased advice. They are terrific!

I will always recommend American Family Insurance! They are great and affordable!

I have found the staff to very helpfull and I am very happy to have my insurance through this agency.

My family and I have had our insurance through Gramoll & Associates for three generations and almost 60 years. Mandi and her team are always quick to respond, helpful, and willing to answer questions and provide information whenever needed. Its a pleasure to work with people who are so committed and professional and care about their clients.

My family has been lucky enough to be insured by American Family and the Gramolls for a long time. They have always treated us with a high level of respect, theyve always been willing to explain the finer details and so much more. It was only natural that as an adult who purchased my first home with my fiancee that I would have them be there for the whole process. Andrea and Deana are superstars to name a couple, but the whole of Gramoll & Associates are fabulous.

Timely and accurate service. Always providing answers within 24 hrs or less

We enjoyed a phone conversation with Amanda to review our insurance policies and found her to be very knowledgeable and responsive to our questions and concerns. Very pleased with our interaction.

I received timely and patient responses to all my questions.

We have been with the Gramoll Agency for over 25 years and have always been extremely happy with the staff. We had worked with Pete for years and recently reviewed all our policies with Mandy and were very impressed with her knowledge and professionalism regarding all our questions. Couldnt ask for better customer service from the team!

I had an excellent experience with Deana Volpe. She helped me immediately, and patiently went through all my concerns with me. Her follow up was also timely so that I didnt have to worry and wait! I feel like I really developed a long term relationship with my insurance representative.

Gramoll & Associates has been doing a great job handling my insurance needs for a very long time. I have and will continue to recommend them to family and friends.

Amanda is very conscientious, timely, thorough and very understanding. Working w this agency has been an exceptional experience. Their follow through and professionalism is extraordinary

Have been customers of Gramoll Agency for decades, beginning with Amandas dad & now her. They have always provided excellent service & never trying to sell us products that we didnt need. American Family has not had the least expensive products, but their service has has always been prompt & fair. We are completely satisfied.

We’ve been with Gramoll Agency for over 25 years. They’re very easy to work with. Staff is very pleasant and helpful. Amanda got licensed in another state so she could insure our home and vehicle there.

Everyone at the agency is professional, courteous, and knowledgeable. Mandi is a great leader.

Very helpful and great staff. They took care of everything quickly and followed up to make sure everything was good. I highly recommend them.

Great customer service. Amanda reached out to provide me with an overview of my current plans and found some ways for me to save money. Really appreciated her patience and assistance!

Friendly, fast, reliable service!

Our first person to person visit with Mandi was very helpful and reassuring; we are in good hands. Her father must have been a great role model. We came away from that first meeting fully understanding what coverage we had and - most importantly -- why we needed it. We are happy to be back in Wisconsin. Marv & Del Rae

Mandi and the Gramoll Agency staff have been fabulous to work with. Our questions are always met with prompt and thorough responses. We have had urgent situations that require immediate attention and Mandi and her staff have helped support us in these times of need. We appreciate how Mandi has been able to tailor our AmFam services to our families specific needs. It is without hesitation that we would recommend the Gramoll Agency to any perspective clients.

Great service from everyone... Andrea, Nancy & Mandi all helped me procure my homeowners, builders risk and that nemesis... flood insurance policy. Thanks for all the help!!!

Whether I’ve had to file a claim or simply ask a question, I’ve always received prompt and thorough service. The representatives always courteous and knowledgeable.

I’ve been with this insurance agency for over 8 years! The team has always been kind and they quickly respond to my needs. Andrea Liegl specifically is my go to agent! She’s been with me through many life changes (car purchase, birth of 2 children, home purchases, and more) and she always been there to see how I’m doing and has found ways to save me money!

Andrea and the team at the Gramoll Agency are such a pleasure to work with. I am always greeted with friendly voices on the phone and Andrea is always ready to answer one of my many questions regarding our policies. Her responses are prompt and thorough. I also like the fact that I can call and whoever happens to answer the phone says Hi, Beth!. American Family is good insurance, but this agency makes it a winner in my book.

Ive been a customer over 20 years. The level of service and expertise at Grammoll and Associates is above any other agency Ive dealt with. Timely responses, clear answers. Very appreciated

Andrea and the rest of the test at Gramoll is fantastic! They are helpful, honest, and efficient. They care about their customers.

Moved my business to AFI and Gramoll after 25+ years with State Farm. The rates were better and the service provided by Gramoll was helpful and clear so I knew what insurance I was buying and was able to compare apples-to-apples coverage. Ultimately, I understood my coverage and got more coverage at a lower total price on home, auto and umbrella insurance.

Having moved to the area recently we had to purchase both home and car insurance. Mandi and her staff at Gramoll and Associates were helpful and responsive and eased the process of moving. They got back promptly when we had questions and continue to be helpful when things arise.

Mandi is always very responsive and takes the time to help you understand the various coverages and the pros/cons of each. While she offers recommendations, she doesnt press you to get coverages you dont feel you want or need. Highly recommend!

Outstanding service.....Gramoll Agency is prompt and accurate...always there for me.....Pete has built a great business and family is carrying on the traditions.

“Great customer service and responsiveness. Mandi and her team have helped our whole family with our evolving insurance needs!”

Andrea is always great to work with and quick to respond in communication. She makes the different options very clear and easy to understand. I fully recommend!

I am very pleased with the service I received from American Family Insurance. They were easy to talk to, fast at getting back to me and provided a quote for a property within days. Thank you Deana Volpe for your help!

The Gramoll Agency is always prompt, courteous, and helpful, whenever we call or visit them. Whether its filing a claim, or just getting advice, we always feel well taken care of.

I’ve been with American family for well over 10 years. Specifically the Shorewood WI location. Everyone at this location has been top notch with service and experience. Making my insurance dealings, seamless and convenient.

Mandi and the entire team Gramoll & Associates are a pleasure to work with. The team is very proactive about checking in and making sure that we are properly covered. Whenever I have a question they are very quick to respond.

I love the service I get. Mandi and the Gramoll staff have helped me over the years and I thank them for that.

Since we have been with Shorewood American Family Insurance Agency we have had good communication with all the agents. Before we came aboard we had some questions. Deana made a personal visit to our home to help us out. We were thankful to switch over to Gramoll and Associates agency three years ago and for the great customer service.

Mandis staff are great Valerie, Barb..excellent customer service..keep up the good job.. Thank you Tess

Twenty years ago I moved to the Milwaukee area and chose the Gramoll Agency to represent me and my family for our complete insurance needs. I havent lived in Shorewood now for nearly 18 years but I still utilize the Gramoll Agency for my families complete insurance needs. They have excellent customer service, product and process knowledge and when issues and disasters have occurred theyve been swift with claim maintenance and handling our affairs. They are top notch.

I have no complaints.. Leondra, my agent is fantastic every time I have a question she replies promptly, is always professional, and she remembers my sons name and always ask how he’s doing.. I just love that

The folks at Gramoll & Associates made it easy and assisted the filing a claim with American Family Insurance. Everything g went smoothly and the car repair was excellent- thank goodness it was just a fender-bender and no injuries and no other vehicles were involved. Always a pleasant experience to visit their offices.

Mandi is great to work with! She responds quickly, and answers questions thoroughly. I recommend the Gramoll Agency for anyone looking for home, car, or life insurance!

I love working with Valorie! She knows her stuff and is very pleasant on the phone!! Thanks for all your help Valerie!!

Switched to Gramoll Agency and AmFam after 3 decades with another company. Very happy with we made the move. Amanda and Valerie have been great to work with.

They are very easy to work with and save you a lot of time. Also very understanding if you need help setting up your account. If you do call them make sure you double check every digit because I was off by one and ended up calling some sort of scam thing where I was told I Won a free cruise. Lol I know im not that lucky.

Gramoll & Associates are the most professional Insurance agency I have had the pleasure working with. They are very responsive to requests and always willing to research the best options available. Deana is absolutely great!!

It has been convenient to work with Andrea for years on auto & renters insurance. Well close on a home this week, obtaining insurance was the easiest part of the home buying process.

American Family is amazing! Mandi and her staff are so kind and very quick to respond with any questions or concerns that I have! Would recommend to anyone!

They helped us when no one else would. Great service and communication

Had a great experience working with Mandi. She was very helpful and transparent in finding me the best renters and auto insurance policy.

They were great an made getting me insured very easily!!

The customer service is beyond excellent! Every issue we’ve ever had has been dealt with so quickly. No headaches no hassle!

The staff at Gramoll agency is amazing! Andrea will always take the time to explain policies and options available. They add a nice personal touch to the insurance experience.If American Family is your insurer, this is the agency/office you want!