I absolutely love Blue river dental. They have such an amazing staff, they are sweet and try to get to know you personally. Dr. Crandall is the best dentist Ive had in a long time. If youre in the market for a new dentist, this is the place to be.
I cannot say enough good things about the entire staff and experience at Blue River Dental. Aside from their very clean and state of the art facility; they care about their patients and you can genuinely tell they are putting your health in focus. I could go to a provider much closer to my home but, I choose to drive to Shelbyville because of the are definelty standing out above the rest. I genuinely look forward to my twice a year visits and super bonus is that my overall oral health has improved tremendously since I started with them in 2018. Hope this helps you make a decision if you are looking for a new dentist.
My dentists and the office staff are awesome. Every time I need them I have no problems with getting in to see them. Always cheerful and friendly and kind, giving me the best services.
Visits are always on time. Procedures are explained in detail. Entire office is state of the art eliminating return visits to complete a procedure. DDS are very polite and carrying.
Dr. Pumphrey has been my dentist for 20 years. I have always received the utmost care from Dr. Pumphrey, Dr. Crandall, and their wonderful staff. Everyone is very professional, knowledgeable, friendly, and kind. I enjoy my dental visits!!
It is cliche to say, but Dr. Crandall has such a good soul. She cares about her patients as people as well and that shines through with her staff. I am very analytical and need to process information, so I always ask too many questions, but she answers every single one. She is my most trusted medical provider
The staff at Blue River is amazing!! They are welcoming and all so friendly! Dr. Pumphrey is kind and great at explaining all your options. They are also always available after hours if you need anything!
I’ve been going to Blue River Dental for 4 years and have always been satisfied with the professional care provided. The staff is friendly and very knowledgeable.
I’m extremely terrified of dentist due to bad childhood experience.. these ladies bedside manner is absolutely amazing!! They talk to you not just about dental but your personal life I’m having major dental work done in September and I would highly recommend them!Thank you for patience, understanding and compassion
Very caring and competent staff! A few years ago, I had a front tooth break off on a Friday night, the day prior to starting vacation. Dr. Pumphrey came in early on Saturday and fitted a temporary crown allowing me to fulfill my vacation plans!
Due to Covid and my own my own negligence, I hadn’t been to the dentist for 18 months. The exam that I received today at Blue River Dental was much more than I ever expected.To begin, Cassie spent over an hour with me to do a thorough cleaning, X-rays, and scans. She also spent time explaining what my issues are and educating me on how to properly care for my teeth. Her professionalism, “bedside” manner, and knowledge made me feel immediately at ease. She really took the time to answer my questions, listen to my concerns, and discuss how we should proceed.Then Dr. Pumphrey came in to discuss my treatment options. She remembered me from several years ago when I had been a patient there! She explained my options, as well as what to expect from insurance, and from that point we made a treatment plan. It was all very straight forward and simple. She also did a head and neck exam, as well as the oral examination.Finally, Jessica sat down with me to explain my statement and my estimate. She also worked with me to set appointments for treatment that would allow me to get the greatest benefit from my insurance.This office has state of the art technology in addition to a top-notch staff, both clinically and in the business office. Everyone was friendly and welcoming. There was no judgement, only a positive plan for getting my oral health back on par. I would highly recommend Blue River Dental to anyone.
Not only am I happy working at Blue River Dental the care and the compassion the dentists and everyone who works at Blue River Dental has is top notch! I highly recommend this office!
Dr Crandall and her staff are friendly and professional. Always look forward to a pleasant experience. Thanks
I had broken a tooth off and needed to be seen. I called blue river dental care got in on same day I called. My plan was to have it pulled but was given many options. I came back next morning and went ahead and got it pulled. Everyone treated me so well and called to check on me.
I couldnt be happier to be a patient of Blue River Dental! Everyone is so kind and efficient. Very clean and calm atmosphere.
Blue River Dental takes care of EVERYTHING! Everyone there is so nice and they take extra steps to make sure youre comfortable. I had a wonderful experience. Highly recommend!
First time at Blue River Dental and I felt very welcomed! The entire staff was very knowledgeable, curtious and friendly. If first impressions had stars I would give a ten most definitely. Thank you for the great service I will be a continued patient!!
I’ve been going to Blue River Dental for years and years, and their assemblage of adept and amiable staff serve full and well
Great people, very considerate of me and my time restraints, always a good experience, and take care of issues with teeth quickly. Recommend highly.
Been going here for years now and I have to say they are top notch in dental care. Everyone there is very helpful and caring. Thank you so much! =]
Blur River Dental is a great Dental group who goes above and beyond to help you. They are so nice and caring.
Very friendly and professional office always make you feel comfortable
Amazing hygienists. Great seat side manner. Attentive and friendly staff.
What a great experience, and a nice, knowledgeable team. From the opening greeting to the time I left, the staff was friendly and efficient.
Great place and really great people very nice people
I have a lot of dental phobia. I had not been to the dentist in a long time because of my fears. From the moment I walked in everyone was compassionate and put me at ease. All procedures and billing policies were clearly articulated. I plan on being a life-long patient
Dr. Crandall and her staff are the best!
Everyone in the office is so kind and welcoming! Very happy to be patients here!
I am always professionally treated.
Everyone was so sweet. I hate X-rays and the assistant was so quick and fast I’m very happy with how understanding she was about it and how quick she got them over with. I love how the dentist broke down exactly what I needed to get done step by step and not leaving me confused. I absolutely loved the office and everyone in it! I finally found my forever dental family!
I want to start off by saying that I am TERRIFIED of dentists. Ive avoided going to one for years, until I cracked a molar and I couldnt avoid it any longer. Blue River Dental Care came highly recommended by a friend of mine, and they scheduled me in for an exam quickly.They discussed the options available to me, and were happy to answer any question that I had. I opted to undergo my dental procedure under sedation, and it was SO much better than I had hyped myself up to expect! The staff was professional, understanding and accommodating.My experience here has helped alleviate much of the fear that has kept me from going to a dentist for so long. Thank you so much!
Great place with great doctors and a great atmosphere to get all your dental needs taken care of they care about the patient and are very informed about the procedures that they perform .
High quality, kind and compassionate dental care. They treat you like family and explain everything in detail. Highly recommend them for all your dental care!
Excellent staff and atmosphere. Reasonable prices.I needed an extraction on a tooth that had fallen apart. The doctor gave a thorough analysis of it to see if it could be saved before concluding an extract was for the best. The office set up an appointment for the following week and worked with me to maximize the amount of work they could do under my insurance plan.When I came in the following the week, the whole staff had dressed up for Halloween! The entire office had a warm welcoming atmosphere. I never felt so relaxed in a dentist office before. After the work, they actually lowered the bill a little because one of the teeth did not need as much work as they initially thought.Overall, a major recommendation for anyone in Shelbyville.
I felt welcomed from the minute I walked in to checking out. Cassie is the beat dental hygienist I have ever been to. I have never had someone take the time to explain everything to me. Cassie even took time to do some education on flossing techniques and different products to help with oral hygiene. I received very personal care and would recommend Blue River Dental!
The staff was very friendly and ready to take care of your needs. Im an over the road truck driver, 12 hours away from home and they got me right in. All the time in the office they were all very polite and made sure I was as comfortable as could be. If I am in the area again and need dental help I will definitely go back. Thanks.My
Great dentists & staff, pleasant experience overall! I recently visited BRDC for a cleaning for myself and my 4-year-old son. We were in and out quickly, and the hygienist was even able to get x-rays of my sons teeth while mine were being cleaned. Very efficient! We both got good tips for brushing and feedback on best ways to floss. Were excited for our next visit in 6 months, and Im planning to bring my 3-year-old son along for his first check-up as well!
My experience was awesome! Everyone was extremely friendly and nice and very helpful. I would recommend this place to anyone that needed a dentist.
I have had nothing but great experiences at Blue River Dental. Their staff is always so kind and they do an amazing job at what they do. Highly recommend Blue River Dental!
Blue River Dental staff members are intelligent, articulate, compassionate and caring. I have felt comfortable with my thorough exams and treatment there for many years. Dr. Pumphrey is personable and knowledgeable, keeping up to date with the latest in dental care. I appreciate the friendly atmosphere of the office and the clean and easy-to- access facility.
Staff friendly and helpful. Hygienist was very thorough and professional. Impressed that dentist sat down and talked to me not just about oral care but asked about my interests and family. Liked the new patient goodies.
I have been a patient at Blue River Dental for several years. Everyone is friendly and professional. I recently completed Invisalign treatment. Jess and Dr. Crandall made the entire process a breeze. Thanks everyone for my new smile!
Ive never been keen on going to see a dentist. But WOW, I was impressed. These people have several things going on.1. They make you feel at ease and special.2. They will text you to remind you of an appointment which makes it nice.3. The cameras can show you exactly what you need done and answer all of your questions.4. They have financing to make it more affordable for your budget if you need it.5. They have a new machine that will make you a new tooth while you wait. How awesome is that?
Blue River Dental Doctors and staff have been incredibly kind to our family. They are always available to help us whenever we have any dental needs or emergencies. Over and over again, we have been treated with compassion, dignity, and with great care by extraordinarily competent and knowledgeable doctors and staff. I think this practice is especially talented with treating children and their families.
Our family has been going to Blue River Dental for about 5 years. I wouldnt go any where else. They have the best staff and Dr. Pumpfrey is great. I no longer have to take a sedative for my nerves (which is so great so now I can drive myself). My teeth look great! You wont be disappointed! Very professional but super friendly.
Im a fan! Have been going there for years. The entire staff from receptionist to billing and everyone in-between make me feel special. They also have late hours once a week so I can get in without taking off much time from work. Clean, affordable and courteous. Highly recommend them.
Dr. Pumphrey and her staff (Cassie and Shelli were who I mostly talked to) were so friendly!! Cassie was so gentle and kept me in the loop with everything she was doing!! Will be bringing my little ones for their check ups too!! Thank you!!
Great service, great people! Truly care about the well being of their patients! Their staff is very professional. Would highly reccomend anyone to try them out!
Blue River Dental delivers extreme quality care. Their course of treatment provides support for the important path to overall health by addressing and maintaining good dental health. I no longer have on-going dental problems that threaten my heart health. After my initial course of treatment and a good maintenance schedule, I am happy to say the cost and ill health I had struggled with for years are in the past.
Been a patient for a couple of years and I love this place. The doctors and the staff are awesome. I would highly recommend them. I am in the process of doing the Clear Align braces and they have been very patient with my questions and helping me with every step.
Went there this morning for my first time. It had been a while since Ive been so they had some work to do. Cassie was amazing and made the normal, not so fun, trip to the dentist a breeze. Everything was explained and covered before starting treatment which eliminates surprises and is always helpful to the budget. Thanks again and Ill be back.
Blue River Dental is a great place to go for keeping your mouth healthy ! I love the staff, I’ve never had bad dental care here . They are all super nice and they care for you like a real health care provider should. They all know me by name which makes me feel very comfortable, and make me really want to go in . Because we all know the dentist can be nerve racking ! It is a great place to go and I would highly recommend it ! I went today for my cleaning, and the lady that cleaned my teeth was name Cassie and she was great, she gave me wonderful information and was very helpful ! I have seen Dr Crandall for multiple years now and she is wonderful. She is always interested in your life and how everything is going as well as very great taking care of your mouth ! Thank you Blue River Dental !
We love going to the dentist! The staff is professional, caring and friendly. It is like visiting with friends you havent seen for awhile. Never hesitate to telephone the office. They are most helpful and accommodating. A great place to keep your mouth healthy. Dr. Pumphrey is the best!
Great atmosphere! You can tell everyone here just wants you to a healthy, good looking smile! My family and I have been coming here for years and will continue to do so.
Office staff, hygenists, and doctors are great! Everyone was professional, respectful, and made me feel totally at ease. Also, the facility is beautiful and clean.
Dr. Pumphrey and her staff are wonderful to work with!! Their care and attention have transformed my smile and given me a new sense of confidence. I would highly recommend anyone to Blue River Dental!!
For years I have been dealing with crooked teeth and gaps between several. The gaps kept getting worse. The staff at Blue River Dental suggested I look at getting crowns on all my front teeth. I finally decided to make the leap and it is one of the best things I have ever done for myself. The staff was fantastic thru the entire procedures. When I showed my wife the temporaries she was amazed and had no idea I was considering having this done. Even though I spent several hours in the chair, several times the staff always made me feel comfortable and relaxed. Because the one gap was so large they added a bridge with an extra tooth. So I have 12 new crowns and one new bridge. I would recommend Blue River Dental to everyone who is not comfortable with their smile. Doctor Pumphrey and her staff are the best.
Dr. Pumphrey has invested her time and capital in the latest modern technology. I came in with a broken crown and expected to wait 2 or 3 weeks per usual to have the new crown fitted. In under 2 hours, I walked out with a custom fitted crown because she has the machine to make crowns in her office. I was very impressed with the technology and her patience in explaining and showing me everything. I would highly recommend Dr. Pumphrey and her staff to anyone looking for a dentist!
The dentists and hygienists here are really nice and friendly. They’ve taken great care of me over the years!
Wonderful staff! Receive outstanding care at each visit! Would highly recommend.
I have been going to Blue River Dental for years. Both Dr. Pumphrey and Dr. Crandall are excellent dentists. I have had my teeth cleaned by every dental hygienist in the practice and I have always been extremely pleased with the work. If you are looking for excellent dental work in an extremely welcoming environment, Blue River Dental is the place.
Exceptional care provided by an exceptional staff! The staff is warm and inviting, which made my dental treatment a very positive experience!!! I highly recommend visiting!
They are very caring and take their time . And they check on u afterwards
We have been going to Blue River Dental for several years. The dentist and staff are the best by far! Everyone is like family to us and we think they feel the same about us!
My family and I are long term patients with Dr. Crandall. I enjoy the professional environment with detailed explanations for any treatment plan that came up. The staff and dentists are very responsive, especially in emergencies. The service for adults is as excellent as it is for small children.I
Great experience! I felt like I was in great hands with Cassie V. She was thorough and gentle. I would recommend Blue River Dental to anyone.
Staff is very friendly, my small children love to go there because they get a new toothbrush, and a toy from the chest!
Best Dentist EVER! I found out about Blue River dental from a friend who is in the dental business. I needed an implant after 2 failed root canals! It was a long process, but Dr. Crandall gently worked with me throughout the whole process. Once the implant was complete, it felt very natural almost immediately! It was like it was my own tooth! I travel from the NW side of Indianapolis and it is totally worth it!
Very professional
They are the best and make going to the dentist something you almost look forward to.
Cassie is an awesome hygienist! So sweet, gentle and thorough.
Exceptional dental treatments, service, and patient care. State of the art crowns has been my experience. Thank you Dr. Pumphrey and staff.
Very friendly and knowledgeable. I have been a patient for several years and would never consider going anywhere else!
I just started going there last fall, but everyone was very friendly and concerned that I was pleased with my treatment and the results.
As always, I was promptly taken care of by a courteous, knowledgeable staff in an extremely comfortable environment.
Good service great job on my crown!Thanks Glenn
BRDC does a great job. Appointments are always on time; staff is great; Dr. Pumphrey is always super thorough.
I have had serious anxiety about going to the dentist, but everyone from my original phone call conversation to set up the appointment to the hygenist to Dr. Pumphrey to check out was simply amazing! I will definitely be recommending this office to any and all.
Everyone is great. Wonderful experience.
I receive wonderful care from Blue River Dental Care. Staff are always eager to help, friendly and always call me back in a timely manner. I would recommend them to anybody!
Very good Dental service. Greatest atmosphere, wonderful service.
Just moved to Shelbyville and had minor dental emergency. They could not have been nicer. Got me in immediately, and got my problem fixed.
It’s always a great visit at Blue River Dental!
Money Scam, Ripoff, Avoid this place like the plague.
The most personal and friendly staff around!!
Great service and a wonderful staff
Smilin Great!!!!!!!!!!!1