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RCM Elevators
965 Baltimore Annapolis Blvd, Severna Park, MD 21146, United States
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RCM Elevators

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Da
Review №1

I have used RCM Elevators for annual inspection and preventive maintenance for ten years. They have done an excellent job of keeping my residential elevator safe and reliable. The few times I have needed service calls they have been very responsive. Sean and Glen have been my regular techs and are a pleasure to have in my home.

Ro
Review №2

RCM completed the installation of a significant upgrade at my home. The install team was very professional and knew exactly what they were doing. The work was completed on time and of the quality you would expect.. How often do see this??. I highly recommend RCM for any installs, upgrades and service.

La
Review №3

Sean and Glen were prompt and did a great job with my elevator. They really take the time to explain everything and make it so much easier having an elevator to maintain. The office staff are always so pleasant and accommodating to work with. This is a solid, professional business.

G
Review №4

RCM does annual maintenance on my home elevator on the Eastern Shore. They are reliable and prompt. Sean and Glenn were here last week and did a great job, testing, adjusting, and giving advice.

Da
Review №5

Amazing Savaria authorized dealer!Contact them for your Savaria stairlifts, Residential and Commercial Accessibility lifts.Angel and the entire team will provide you with the best solutions possible.

Ja
Review №6

The team at RCM was amazing. Our elevator got stuck between floors following a power failure and I could not reset it. Kathy was able to get us scheduled the day we called. Glen and Jake called ahead of our scheduled time to tell us they could come early - wow! When they got there they were able to quickly isolate the problem and with some quick tech support they had it back in operation. Glen took the time to explain to me the uniqueness of our elevator and why the problem occurred. Given the number of power failures that hit our neighborhood I’m sure we will need them again. That’s where their maintenance plan will be very helpful.

Bo
Review №7

RCM has been servicing my elevator ever since my home was completed in 2006. Every service call has been 1st class all the way and the elevator runs smoothly day in and day out. Very pleased with the professionalism of their staff who my home like their own.

La
Review №8

They did a fantastic job. Glenn and Jake were so polite and professional and they did an excellent job installing my grandmothers chairlift. I would definitely recommend them!

Wi
Review №9

Glen, Jake and Shawn did a great job servicing my elevator. I had RCM install my elevator about 9 years or so ago. I’ve never had a problem with it. Thank you for taking good care of my elevator.

Dr
Review №10

Expert service. Quick and reliable.I had small problem with my elevator intermittently not working. I called RCM, spoke with Kathy who set up a service call 2 hours later. The techs, I believe Sean and Zach, ran up and down the stairs until they diagnosed the problem. One faulty switch needed replacement and a few days later everything was fixed and it works like a charm.Anyone familiar with Annapolis area construction knows a home built by Guy Pilli is top of the line. He only uses the best. In fact, my home was completed almost 18 years ago and I continue to use the same A/C-Heat, Electricians, Plumbers, irrigation, and other companies were here during construction. That says a lot about quality and longevity. RCM fits right in there with these other companies. I highly recommend them.

He
Review №11

My home elevator has some mechanical issues and RCM always arrives promptly to fix them. The technicians Sean and Greg are very patient and professional.

Pa
Review №12

Would highly recommend RCM Elevators. From planning through construction we had excellent service. Elevator looks and runs great!!Thank you Tom and Angel

Ch
Review №13

Sean and Zack installed an incline platform lift in my house. They were the consummate professionals the two days they were here. They went right to work, respected my home and my family, and didn’t waste time. The lift worked perfectly from the start. I was impressed by how clean they worked and how tidy they left their workspace. Don’t take this the wrong way guys, but I hope I don’t see you again for a long time. The lift works great, so I don’t think I will. 😃

bo
Review №14

We live in a 102 year old Victorian style home where we wanted to grow old as we are currently in our mid 70s. To that end we wanted to put in an elevator. We contacted Angel from RCM Elevators to help us out. They were extremely helpful in the design phase with out builder to create an elevator that would fit into the motif of the house decor and yet be functional and reliable. The installation went as smooth as silk, mostly due to Angels diligence at tracking and managing all the details of construction into such an old residence. The job was done on time and on budget. We have had several years of maintenance free operation and could not be more pleased with the results and the support from Angel and her team at RCM Elevators. They are a credit to their profession and we would highly recommend them to anyone seeking an elevator.Bob Bauman, Severna Park, MD

Th
Review №15

We first met the team at RCM when an elevator manufacturer recommended them to inspect the 34 elevators in our community in connection with a recall. Eventually they installed several new or upgraded elevators in the community, completed the inspections and are in the process of installing a supplemental device recommended by the manufacturer. I wouldnt be surprised if they are retained by others in our community to service their elevators annually.They are responsive and very pleasant to work with, especially Angel who is their manager, does the scheduling and was on-site for all the inspections. Their team just finished installing the supplemental device in my elevator and were timely, efficient and friendly.In addition to Angel, Ive now met and dealt with Tom, Sean, Zack, Glen and Jake, all of whom share similar professional qualities. I look forward to continue working with them.

Co
Review №16

Just wanted to say how pleased my grandfather was with RCM, Glen specifically. Glen installed a stairlift for him. He said its one of the best decisions hes made. The piece of mind is worth every penny, although their prices are very reasonable. My grandfather was also extremely impressed at how friendly, courteous, and professional Glen was. He tried many times to tip him when the job was over, but Glen refused and said, All I need is a handshake. He also complimented Glens workmanship many times. Over all, it was a great experience and we will definitely recommend your company in the future!

Gr
Review №17

Had a problem with our elevator. Called the main office and within a very short time they had their technician Glen Rhoades out to our home on the Eastern Shore. He was very professional, thorough and fixed the problem in a very short time. This happened during COVID-19 and he had shoe covers and a mask, which I appreciated, while working in our home.

Ma
Review №18

The price was very reasonable and the staff were very professional and helpful. Angel, Zack, Glen and Jake were especially helpful. The installed elevator was perfect and exceeded our wildest expectations.I would recommend the company any time.

Gr
Review №19

RCM provided a lift on a tight schedule for Hemingways Restaurant expansion job on which I was the architect. Angel was great getting me the technical info I need to coordinate the install with the surrounding construction. Tom keeps everyone smiling. I highly recommend them.

Jo
Review №20

Del Sesto Construction has had RCM Elevators install several Elevators in the past few years. As a General Contractor it is imperative to strive for the best price, quality, and service. RCM has consistently performed in all three categories. Their office and field personnel are very professional and proficient at their tasks. I will happily continue to use RCM in the future.John Del Sesto, President

Da
Review №21

RCM immediately responsed to an urgent response to install a stairwell lift for my elderly parents. Tom personally showed up to ensure prompt service. Seans professional expertise help easy my mothers concerns of entered the next phase in their lifes. Angel is always fully responsive to my parents questions. Thanks RCM. Dan

Pa
Review №22

RCM elevators was recommended by my new construction home builder. I met personally with Angel who walked me through all of their products and options. Not ever having a home elevator installed; her assistance was invaluable. Having a long standing relationship with my home builder was a plus plus as well. The coordination between all three parties was a breeze. I also have a maintenance contract with RCM. They contacted me for the yearly routine maintenance check and arrived at my house on time with 2 very professional maintenance employees. Thank you RCM and thank you Angel.

Gr
Review №23

We have been a customer of RCM Elevators for several years. We are on their yearly service plan. Once a year they come out to make sure everything is working properly. I would highly recommend them.

sh
Review №24

RCM did a great job in installing an elevator in our home and we could not be more pleased, not only with the professionalism of the job, but also with the office personnel, especially Angel, who made everything go smoothly.

Sh
Review №25

I have been the admin officer for Brook Hill UMC in Frederick, MD for 15years and the church was using RCM prior to that. Angel is always on top of things by notifying me when it is time to schedule maintenance or testing for our elevator. She has been a huge asset in dealing with the state when it comes time to scheduling inspections where they are involved. Always polite and professional; you can hear her smile through the phone. It has been, and am sure will continue to be, a pleasure to work with Angel and the RCM company.Shari SeekBrook Hill UMC AOFrederick, MD

Ro
Review №26

RCM Elevators is truly an extraordinary company. Our organization, Bello Machre, Inc., provides services for individuals with developmental disabilites, many of whom have physical challenges as well.RCM Elevators has installed elevators in several of our homes. The elevators are designed in a way that blends into each home. Most importantly, they are easy to operate and virtually maintenance free. On the rare occasion that weve needed service, RCM has been quick to respond and they are always professional and really friendly.RCMs prices are very reasonable - much less than what I expected.What else can I say? They are a great company and we plan on doing business with them for years to come!

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26 Comments
5 Rating
  • Address:965 Baltimore Annapolis Blvd, Severna Park, MD 21146, United States
  • Site:http://rcmelevators.com/
  • Phone:+1 888-353-8878
Categories
  • Elevator service
  • Elevator manufacturer
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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