Very positive experience. The crew was very professional, quiet and hardworking. Rebecca in the office was very helpful and responsive. The job was done as promised and on time.
Great experience. Professional all around. The office staff was very caring and helped me to decide on color and finish. They never rushed me off the phone. A pleasure to work with. I highly recommend them.
Excellent service, great work and very reasonable prices!Highly Recommended!
It is a rare occasion when a company chooses a name for themselves that perfectly describes what they are all about, a name which represents high standards, quality products, great pricing and professionalism, I feel First Class Flooring truly lives up to their name! Their team of installation technicians, office, and field management are all first class in every category, and I highly recommend them to handle all your flooring and wood installation projects. This was my first experience with First Class, and often times I am not very happy with the end result, but I will certainly be coming back to continue on with more flooring projects in the near future. I wish thank all at First Class for making my floor installation easy to manage and one to be proud of, .and from all that have come to see the end result, it is always a sincere ..We love it Thanks again, Lee
We hired First Class Wood Flooring to rip up and install new red oak flooring on the first floor of our home as well as sand and stain additional areas. They completed the work quickly and efficiently. We are very satisfied with the quality of the wood and the finish. Helped in choosing the right stain too. They really strive to make the floors perfect. Excellent would highly recommend!
Extremely pleased with the workCustomer service was great
Its been about 6 months since I had the floors installed at my house. I absolutely love it. They were quick, very flexible with schedule, and ultimately did a great job.Everyone at the office was super nice. It was an absolute pleasure to work with them.
Chris was prompt in coming to me for an estimate and was able to quickly schedule the work. I was very satisfied with the outcome, would definitely use them again.
My husband and I purchased our first home in December, and one of our first projects was to rip up the old carpet in our upstairs and put down wood flooring. We never expected how difficult it would be to find a company that we were comfortable with doing the job. We interviewed multiple flooring companies and received a number of estimates, but each company we met with left us more nervous than when we first started. Finally, after our 4th flooring company came and went, we were referred to First Class Flooring. We immediately knew that this was going to work for us because of their follow-up, professionalism, and general knowledge about the job we wanted done. The price was right for us, so we decided to move ahead with having hard wood oak floors laid down. The job was broken into two separate segments; first to lay the floor, and second to sand and stain. Each job consisted of two different two man crews, both of which worked fast, hard, and very clean. The job was also overseen on multiple occasions by Chris Orlando, the owner of First Class Flooring and the person who originally gave us a quote. Because I was concerned over choosing the right color for my house, Chris also went as far as to come to my home the morning of our final day to discuss my staining options and to ensure that I picked the right one. Rebecca, the person who handles the scheduling and coordination for First Class, even gave my husband and I both a follow up call to make sure we were satisfied with the work.Our floors are now done, and they have completely changed the landscape of our home. My husband and I could not be happier and highly recommend First Class Flooring to anyone that has the same concerns that we did. Chris, Rebecca, and the rest of their team will put your minds at ease and make sure the floors in your home are as beautiful as ours. Thank you, First Class!
Our experience with First Class Flooring was wonderful. Chris was very helpful as we were selecting finishes and colors. He was also very knowledgeable and explained the process clearly and let us know what to expect. He and his crew were extremely thorough and took great care.
Great job, Chris and his crew did an awesome job and in a delicate time when i had my family out of the house so i could cope with the work. All went perfect, from planning, scheduling to execution. We are selling the house and definitely will hire them if next house needs floor work. Floors look amazing. Chris is sweet and provides info on all the phases of the work. Quite rare to see such a comforting experience.
They are flexible, they offer great advice and suggestions regarding your floors. They come back and check their work and if not happy will fix it to meet your satisfactions d expectations. They strive to make the floors look great and to meet your satisfaction. I am very happy with how my floors turned out. Especially the amber stain is beautiful. I would definitely recommend them to anyone who needs their floors done. You
Chris and his crew are excellent. They installed new hardwood floors in the bedrooms and the den. The rest of the house had a 20yr old hardwood floor in bad condition. They refinished the whole floor (old and new) and the results were amazing, you cant tell the difference between the old and new floor. They also helped me pick the color I needed to achieve the look I was looking for. Their customer service is the best and the cost was affordable. I had 3 quotes and they were the best in terms of cost, schedule and service. I am very picky and a perfectionist. They were able to answer all my questions and deliver all I requested. I am very pleased and I am not easy to please. I really recommend First Class Wood Flooring.
First Class did a great job both sanding and staining our wood floors and installing our new Kitchen Floor.Chris explained the process completely, showed up at the job, and responded when we had questions or concerns. The installers were great as well. I definitely reccommend using First Class!
I spent many hours researching Hardwood flooring companies for my home renovation. I didnt want to hire just any fly by night guy & I wanted to steer away from big corporations like Home depot & Lowes. A friend of mine recommended using First Class Wood Flooring because they had recently done her entire home & was extremely pleased with there work. I looked on there website and learned that they have been in business for over 18 years, which to me was a very attractive quality! The office was very professional from start to finish, they were on top of everything and called to remind me of all appointments we had scheduled. The workers we very neat and professional as well. They were on time & worked very hard at meeting our deadlines. The end result....Amazing!!! my floors are gorgeous!! I couldnt be any happier with the quality of material they used, knowledge, professionalism & patience with me on picking out materials & stain colors. Using them was a home run & would highly recommend to friends & family. Thank You First Class Wood Flooring!!!!!!
The process was fast and easy. Very satisfied with the job done. Water based job was done in a half day.
All the flooring services provided by First Class Wood Flooring are of high quality and they have always maintained the industry standards while installing them. Keep up with the good job guys!
Called on a thursday, they came on Saturday. Very professional and skilled. Worked fast but good. Floor looks awesome. Would use again and reccomend.
Great experience, very professional employees. All around great service
Highly, highly recommend. Our floors look amazing and they were fast, friendly and professional.
Quality people and Quality work.....What more can you ask for or expect.
We were satisfied with all aspects of the project.