My entire family has worked with Conni Smith for years and trust her completely, She is always very professional, warm, and friendly. She has helped with our business taxes as long as I can remember and I would never use someone else.
Connie was extremely helpful and did a great job with my tax return but needs to keep her schedule appointments. I had a 3:30pm appointment on 4/8/2021 and when I had arrived @ 3:25pm I was told that it would be a very long time before she could see me due to the owner / management over-booking other customers. I had to reschedule for the next morning @ 10:30am. I wasted not only my time but as well as my gas to travel an hour for this appointment. No one considered calling me to confirm my appointment nor reschedule my appointment. However, Connie did go over and beyond to get me a discount on the services render. I do thank her for that.
Dana Perez is very knowledgeable of the current tax laws. She has always made quick work of filing our tax returns. We have confidence that our return is accurate because of her ability.
Helen Perez was EXTREMELY helpful!!She not only did our taxes but also told us some things we didnt know.Very, very pleased with our experience.
I love my tax lady! She is the best! Go see Helen Perez at the Seguin branch! She has been doing my taxes for years and I trust her completely!
Have been going to see Dana at the Seguin location and she takes very good care of me. Gave me advice on actions I needed to to do to ensure a max refund. Love her!
Quick and reliable. After trying to use online software from a competitor, your in office visit was quick, easy and professional
Horrible. Horrible experience. Horrible customer service. Understaffed and acts like its no big deal and that everyone should wait for them to be ready. Had an appointment and was still expected to wait. Not cool at all considering I work 12 hour days and basically have no time to myself and now you want me to wait to file taxes? I dont even know anyone who likes filing their taxes. Went home and did it on the website. Afterward was contacted and asked about an appointment on 3 different occasions and when my wife called back they said they had no appointment and no record of us even though we filed the year before there. Worst tax place ever
Give fast answer explained. Everything. .fast
They did my tax return back in February and i never got it. Wouldnt call them Tax Professionals
Conni knows me and my family. She told me what to expect next year. We had a good time and I came away with $4,000 in return.
Very nice and friendly this was our first time using H&R Block we will return!
Mrs helen was a great person answered all my questions to me step by step and not rush like most do . very pleasant woman
Great service and knowledgeable tax consultant guided me through the process.
Ive been going to h&r block for years, thought they were good. But I was wrong, im a truck driver this year and called them (Seguin branch, on east walnut st.) to make an appointment for my one day off and they absolutely would not accommodate my wife and I. Shame on your poor business practices. Youve lost a family of loyal customers for life!
Very personable staff with knowledgeable answers to all my questions.
Easy,fast,friendly and explained everything to us.
My tax professional Rita is always helpful and patient.
The Tax Preparation was fast easy and Rita was Awesome
Ease of access- Quick turn around- Costs too much-
Because they were knowledgeable, polite and helpful.
Rita does my taxes every year and does an excellent job.
I was treated with kindness and Dana was very helpful with my questions
I dropped my 1099s off, and they took care of it immediately and all I had was go to sign it.
Our small-town atmosphere is enhanced by Ms. Connie Smith, to whom we entrust our tax work. Although we only need to submit a 1040 SR, Connies personable character is so enjoyable that we look forward to seeing her about town and at work. More business could do well to have employees like Connie.
Gloria very helpful and professional
Whats the point, when your company mentioned that i didnt do a tax.return, yet i get mail stating feedback like this. I didnt get not one check from u, plus im disabled amputee being taken advantage of
We always get good service
Never give tip score always room for improvement
I love Dana. She is the best.
Connie knows her business and took time to answer my questions
Everything was explained clearly and honestly to me
Because the people that work in H&R Block are very helpful
Very friendly and very well explained
Dana Perez is the most ultimate, super-est tax pro Ive encountered. Great explanations, very quickly worked through dozens of tax docs. Very friendly in every way. Makes this annual exercise as enjoyable as it could be. Im glad I was able to get her.
I like the atmosphere
Very helpful and and amazing person
We really like Rita. We have been going to her for years and we trust her. H & R Block also makes it so easy.
Job well done.
Ms. Perez is very polite and has always been able to answer any questions that i need to know about my tax return. I would gladly recommend her to anyone seeking to file their income tax.
Had a great experience this year
Fast, easy to understand, very informative
The Seguin TX Staff are super friendly and knowledgeable, and they make the tax filing process less stressful and less complicated; and I am relieved and appreciate that they stay current on all the latest tax rules and changes and software. My tax professional, Dana Perez, is the epitome of quality customer service and she always goes the extra mile to ensure your visit is pleasant and as stress-free as possible. Dana makes sure youre comfortable with the entire process from start to finish, and her intelligence and credibility puts my spouse and me at ease because we know were getting the best service and deal for the price.
Every year i come and do my taxes and H&R block and will continue to
Fast, friendly, and competent!
Dana was a consummate professional. She explained everything step-by-step and answered all our questions. We would highly recommend her to anyone needing tax preparation.
Kind, friendly, helpful, welcoming, felt extremely satisfied with the whole process and Dana was amazing and had great energy!
Have used the same tax preparer for years
I have been going there for years and am extremely happy with the service.
Ive always used HE block, all agents are awesome.
Was fast an very friendly even though i was a walk in no appointment
Very helpful and nice
Dana Perez is wonderful. She is very patient and explained everything very clearly and offers great advice for making the next year easier.
Friendly service.
Your people are kind and fast and make it easy for me to understand everything
Minimal wait. process was fast and easy. my tax professional was quick and knew what she was doing which made it an in and out experience.
Dana was great!
Very pleased with the way Gloria Hernandez handels my report.
Great customer service I always leave with a smile and no worries
Our adviser, Gloria, has always been helpful and pleasant to deal with. She goes out of her way to schedule our meetings at our most convenient time.
Dana P. provided excellent service and explained our 2018 return confidently and went over the tax code changes as they applied to us.
Good people. Very pleasant...
Rita Hoffmann has helped us with our taxes the last few years, and weve had nothing but great things to say about her. We are so fortunate to have such a wonderful tax preparer - we hope to return for services with her for many years to come!
I have used H&R for 4 years now
Dana Perez is amazing. She is very knowledgeable and explain everything each step of the way.
I had first class service. The tax preparer was very professional and knowledgeable.
Connie was fantastic and very helpful with information on the upcoming year of taxes
Very professional, kind, just loved her overall presence
Dana is amazing
Rita Hoffman my tax specialist was so patient and took the time to explain anything I had questions about.
Everything was great
Small office and the employees are very friendly and knowledgeable.
Good service and kind people Gloria was very helpful and answered any questions I had.
Was in and out quickly and service was very nice
Dana is amazing
H&R Block has always been extremely helpful and my tax representative Gloria has always been the best at what she does
Gloria was running late so instead of having me wait they gave me to Rita who was extremely knowledgeable.
Love my tax professional (Helan Perez) she is always so informative about my return.
We were very happy with the customer service we received from this office.
Convenient
Just the ease & available knowledge in tax matters, plus my preparation was quick, and my advance was fast, great job!!
The ease of having our taxes done and the expertise of the processor.
5 stars all around for Dana and h&r block
Professional, courteous, competent, efficient. Connie is first-class!
LaQuisha was my reasoning for the score! Really appreciated her knowledge and friendliness!
We have used 2 agents from yalls office for the past several years. The service and care we receive from our tax professionals is always a pleasure to deal with.
Because there nice and good at there job
I loved how Dana explained everything every step of the way
Paula, was extremely sweet and explained everything!
Very kind and helpful office and Ms. Gloria was very knowledgeable.
Very professional, courteous and caring.
I like h&r block great people.
Every friendly people and straight to the point
Everyone at the Seguin location is always so friendly and helpful :)
Gloria was very knowledgeable about her job and professional.
I am confident of h and r block
No complaints very informative and very helpful, also very elaborate.
She was very nice and explained everything to us
Always have great care from the tax professionals.
Patience