Unbelievable experience with the Daniel the Plumber he was the fourth person to look for a gas leak at our home. 3 other plumbers came and couldnt find a leak. Others thought they corrected it but only a portion of it. When I told Daniel we had smelled more gas in a crawl space we didnt know about his look on his face was priceless as he barely could squeeze into it. Daniel crawled into a very small area to look for a leak. After not much found so his was determined to find it the problem He came back with his supervisor and did a gas line pressure test, within minutes the leak was found underground with a 4 in gap. Unreal the house could have exploded from it and we would have died, Daniel said he wasnt leaving until the house was safe and secure. Even missed a daughters birthday to make sure we were all safe and rearranged his entire day to make sure it was done. I admire a person with integrity who did not stop until the leak was found. He actually found 4 leaks inside too all were fixed. I would give him a 10 stars if that was an option. Thank you Daniel for your ethics. And my son Daniel to be persistent to find the smell that lead to the long awaited leaked to be fixed. Thank you. I am counting my blessings
Your plumbing professional Michael was excellent to work with on my bathroom drain leak issues. He put my concerns at ease right away and was quite knowledgeable and forthright with an estimate before proceeding. I found him extremely professional, thorough, and he enlightened me along the way as the work continued. I highly recommend Michael and AZ Best Plumbing- you are lucky to have this person on your staff. Thank you.
I was very pleased with the service provided by AZ Best Plumbing. Reuben was excellent and addressed all of my concerns in a thoughtful, efficient and diligent manner. He took his time to thoroughly explain his opinion and provided positive solutions. Great guy!
I am truly touched by this positive experience. On the task, sincere, responsive. I could relax with them working for me. Job would be done and right. Thoughtful and kind.
The technician was outstanding: highly professional, extremely knowledgeable, respectful and friendly. The service exceeded my expectations and left me a delighted customer. Recommend with enthusiasm.
If you need plumbing services anywhere in the Verde Valley AZ Best Plumbing is clearly the BEST. A strong 5 star! They are extremely professional,capable and courteous. It was a pleasure working with Daniel. He is a great plumber, very personable,gave us valuable money saving advice, did a perfect job, and took time to answer all our questions. He went out of his way to give us exceptional service. We highly recommend him and his company.
This is the fourth time I have used AZ Best. This was for an urgent situation where my water softener broke and this then messed up my entire plumbing including the water heater. Chris came out the same day and assessed the situation, gave me some bad news, and we then agreed to replace the water heater and softener. This was done professionally within a few days to my satisfaction. I trust AZ Best to take care of all my plumbing needs.
Every one I have talked to in this company have been very helpful including the office. Chris first came to look at my water heater and to give an estimate for a new one and installed the new one today. Both times he encouraged questions and was very helpful and patient giving explanations. And I appreciate his caring and professionalism for his work.
Ive used AZ Best Plumbing twice and wont use them again. I called them out for three items; two of the items appear to be done properly. The third item wasnt. The panelling in my den began to buckle from water damage and exterior damage occurred along the slab line. The plumber they sent said the leak was from the roof. He took a cursory glance at the hose bib connection in the wall of the den and said there was no evidence of water and there is no leak. I subsequently called Goettls High Desert Mechanical, who sent a plumber the next day who first thought it was a roof leak but took the time to climb onto the roof. When he saw nothing, he carefully examined the exterior damage and saw a bit of water. When he looked inside the wall just as the other plumber did, he found a leak and a significant amount of water. When I called AZ Best and complained about their plumbers failure to find the leak, I was told the supervisor would call me back later in the day. I did not receive a call back.Update: I did receive a call back a few days later. The woman I talked to was pleasant, apologized, and offered me a 20% refund. I appreciate the effort made by AZ Best Plumbing.
Im willing to pay the slight premium charged by this company because they are reliable, communicative, in fact professional in every way.
DO YOURSELF A FAVOR... Go with these pros!Daniel Block did a wonderful job. I am a homeowner and happy customer of AZ Best Plumbing. This gentleman was able to diagnose and repair a leak in UNDER AN HOUR and saved us money on our water bill as a result. On a side note, Salina is always friendly and personable over the phone. Thank you for such quality service. This is something that is difficult to find in recent years. God Bless your company.-Sebastian DiGiovanni, UCS Press
Daniel did a great job installing a new tankless water heater. He was on time, explained the process and also streamlined the system with double shut off valves including on the gas line. Very happy with our experience and would highly recommend for your plumbing needs.
Excellent company to work with. Have used this company before. Their technicians are professional, knowledgeable and very neat working on projects. They give thorough assessments and get the job done.
Reuben was competent, thorough, and efficient. He tested everything twice and corrected any problems. He did a good job and I would ask for him the next time we need a plumber.
Both the in-office staff and in person plumbers representing AZ Best were great to work with and replaced our aging water heater promptly and professionally. Greatly appreciate the service and would use and recommend AZ Best in the future.
This company will work to make sure you get the right work done in the proper manner and the right price
After a dog wash station installed, I had a pricing problem that was corrected by the office. I am most grateful and will definitely use them again. I will have a future need for HW heater and bathtub install.
AZ Best Plumbing is an excellent company! On-time, professional reasonably priced, knowledgeable about products and thorough! Vincent Mann is an excellent company representative who listened to my concerns and helped me to define options. RO system was installed today!
They were very responsive, Vince always communicated with me. I had a good experience working with them.
Laura and Vincent Mann from AZ Best Plumbing really are the best! I was having problems with my water heater and Laura got someone out the same day to repair... Vincent Mann did a wonderful job! Thank You!!!
Company was hired to locate a sewer cleanout and trace water line and sewer line to the street. Technician could not locate the water line and only partially located the sewer line. Technician improperly located new cleanout in horizontal interior sewer line and was unable to trace remaining line to the street. I was given an option of paying an additional $1200 to dig up exterior sewer line and install new exterior cleanout. I chose to bring in another private utility locator to try trace the sewer line from the improperly installed interior horizontal cleanout to the street. The private utility company was unable to trace their rooter line beyond the first 90 degree bend in the horizontal sewer line. Nevertheless, I was charged close to $600 for no complete results. Im not happy!
Very impressed with service and professionalism. Vincent was really pleasant. He explained what he was doing and why he thought the burst lines occurred. As it turned out, there were some issues he found that I need to address with my insurance company. As soon as that is taken care of, I will be calling AZ Best back out to deal with those issues. Great service and highly recommend this company for plumbing needs.
Amazing service as always!!!! They bend over backwards to rearrange schedules to make emergency service calls happen. Always professional and honest.
Could not ask for more professional service. Nice people to boot!
Daniel / Dan provided Outstanding service and very helpful rated 5 stars.
Hose Bib / Start to finish, from scheduling through clean-up, AZ Best again delivered -- punctuality, technical knowledge, professional performance, and sound advice for preventive maintenance and cost reduction for future services. For a second time, Daniel was outstanding. Thank you!
Chris was efficient and professional. Got the work done quickly and cleaned up after himself. I am very happy with the work.
Explained to me the possibility and what each cost would be. Fortunately, it was the least expensive problem. Excellent work.
As a relatively new resident in the Sedona area, I have learned that it’s really challenging to find home service providers and independent tradespeople who return calls, show up and follow up as if new customers are needed and valued. They are in high demand, understaffed, overbooked and tend to be overpriced. They can pick and choose.AZ Best Plumbing is in the same boat. The cost was hefty, and there may have been other providers who were less expensive . But AZ Best called back, showed up, and earned my trust after several others who didn’t.The job they did connecting my property into city sewer and decommissioning my septic system was excellent, especially given that they had to fix the shoddy work done by a provider who had started 15+ years ago. It took a few days longer than anticipated, but I chalk this up to the nature of the work and the state of affairs in Sedona.I have to praise Jacob, who did the work of estimator, foreman, laborer, subcontractor, permit wrangler, and point of contact throughout. Despite being pulled away for emergencies and handling other jobs, I am 100% confident that his full attention while onsite and oversight of all the details kept me from having additional and unnecessary work done and helped keep costs to the estimate.Normally I wouldn’t write much about this sort of thing, but anyone reading is likely looking for excellent customer service and a trustworthy company. I’d say go with AZ Best.
Inspected water softener and reverse osmosis units to insure working properly. Gave us an clear explanation of function of units and explained maintenance for units which was important since we had just purchased a home. Overall excellent service.
Absolutely the best service i ever had and i am not young great excellent
AZ Best worked through some difficult issues related to my new counter installation. I appreciate their service.
A special shout out to Vincent, who truly went over and above to help us.
The technician was super responsive and reliable. He was able to do the job well and when a part was faulty, he replaced it at no cost to us.
Best quotes, best plumbers, high quality workmanship, professional attitude that is very positive & can do.Office manager is excellent to work with & she is very responsive to meeting our plumbing needs.Appointments are always emailed so there is no misunderstanding & serve as a reminder.Plumbers are very knowledgeable especially Josh who did the remodel on our master bathroom.My wife could not be more pleased as am I.
Knowledgeable, professional, came when promised, completed work on time, and the appears to be done very well.
We have called Az Best plumbing for multiple reasons, older home ect. My hairdresser was having problems at her home asked if I new a plumber gave her the# she loves the company also gave me a free 40+ hair treatment. When you call they send you a text with all your details amazing. With that said I have to give A Huge shout out for Vincent Mann, so kind and respectful the last two jobs he did here I am sure was frustrating took more time (because of home) then scheduled. Still smiles LOVE this company
Installed whole house water filter and water softener. The install looks great and works great.
The appointment had been scheduled for the 23rd of December a week in advance. The technician did not arrive at the scheduled time. We called the office to schedule a technician for the next morning, but Amanda had decided to have the work done for us the following week. We stated that we could not accept that logic, because replacing the kitchen faucet under those circumstances would leave us waiting for another week. Amanda became very rude and said she had no one else to do the work.Shortly thereafter Estelle called and said that a technician (Daniel) would arrive at 10 Oclock A.M.on the 24th of December. We accepted that offer. Daniel arrived at 9:30, and begin immediately. He finished the job after about 1 1/2 hours. He was very polite, knowledgeable, and quite professional.Thanks Daniel and Estelle.
Michael did a great job assessing the problem and definitely went the extra mile
Very impressed with Arizona’s Best! The online appointment booking system was easy to use by being clear and thorough. I liked seeing an estimate as I was choosing the service needed. Communication was quick and responsive. No one asked me to repeat basic information over and over again and commitments made about timeframe were faithfully kept. The professional who arrived to help us, Josh, was knowledgeable, friendly, helpful, and efficient. Job done in 30 minutes! Highly recommend!
Great service and people.Professional.Definitely would recommend and I will use again if needed.
Second time using AZ Plumbing great service professional work.
These guys truly are Arizona ps Best !! From small to very large jobs - they are competent, honest and get it done right.
AZ Best were prompt, professional and friendly. We are already hiring them for some more work we need!
The service provider was courteous and on time. He was patient and efficient
AZ Plumbing and their entire staff are excellent! From Amanda in the office, to Jacob and Eric out in the field, Bryan has the best crew there is. Wonderful customer service with great communication - technicians that go above and beyond. Have uses them many times for full septic clean outs/certifications, gas line leaks, pressure regulating, and all manner of leaks. #1!
AZ Best Plumbing and crew played an integral part in our propane to natural gas conversion. It was a pleasure to work with them. Their customer service, quality of work, and attention to detail is exceptional. We look forward to working with them for future plumbing needs.
I am satisfied! Perfect!
Rueban did a great job and was very professional
Chris did an outstanding job of looking at several different plumbing problems. He was well informed and was able to efficiently and effectively fix them or provide estimates for the work. Thanks, Chris for your help.
Incredibly professional and friendly service. Vinnie and Chris did a great job and were super clean. Definitely would recommend.
On time .setup job and did it. Boom great job.
Excellent professional service- Highly recommend!
Every experience Ive had with AZ Best has been great. This time we had to fight a home warranty company for a month, Amanda was supporting us every few days, sharing in our frustration. As soon as they got the unit Tevin was out the next day to install it, he just left, and we have hot water for the first time in a month. VERY grateful!!! Thanks for all you do!
We truly appreciate your service. Scheduled on a weekday for the first available appointment on a Sunday am was extremely important with guests arriving on Saturday. And with no exorbitant fees for a weekend call - very nice surprise. Only thing keeping you from a full 5 star rating is the fact our issue wasnt fixed on Sunday. On the second visit on Wednesday, (with all of us - homeowners and guests - sharing one bathroom . . . not ideal by any stretch) our issue was easily repaired. Our question, why not on Sunday ?We would definitely call you again and recommend your company. Just would have been a higher rating if fixed in one service call. Thank you.
Service was awesome, from Amanda Im the office to Vincent at my house. All were friendly and helpful.
Where do I even begin? Amanda was super helpful on a Friday night when I was having an issue, scheduled me for as soon as she could, even called me when they had a cancellation and they could come sooner. On the day of the service, Josh was right on time and incredibly helpful and professional and courteous and had a fix that I had not thought of which saved me a bunch of money. They are just awesome, I cant say enough.
Vincent arrived on time, he was very courteous. He even took care of something extra I showed him in my back yard. He knew a lot and I was very confident that the job would be done correctly. He checked in with me a couple of times, let me know when he was finished.
The work done: Joseph installed a tankless water heater and removed the old water heater. it required extending hot/cold piping to the exterior location.I am very pleased and impressed with AZ Best Plumbing. Joseph is knowledgeable in knowing plumbing code, thorough in doing the best quality work, communicates very well about the job, trustworthy in the results. We will be calling them again for future work.Additionally, communicating with Amanda that operates the office is efficient, professional, and competent in the contract description, the signing of contract, scheduling of work and final coordination for the County to inspect the work.Thank you!!!Roger Sill
Don’t count on these guys. Made an appointment and waited on them to show up to fix a leaking water heater that’s two years old. A unit that they sold and installed, but now claim that the address is out of their service area. They and the property are both located in Sedona. They canceled during the appointment time. Totally unprofessional and wasted my time.
I called and they came to check the problem the same day and came back to replace the hot water heater the very next day. This was a water heater at my elderly mothers house. They were responsive and on time. Price might have been a bit high but had to bring everything up to code as well since it was very old.
My water heater went out and they send someone that same day. He was very informative, respectful and friendly. My water heater was fixed same day. Totally would recommend this company!
Amanda in the office was very sweet..Thank you for your kindness..We had to get a lot done for the Board of Health and AZ Beefst plumbing took care of it all. Bob was our plumber! He was so kind.Very professional and Very clean!!THANK YOU so muchTeree settembrino
We needed a service call to check a water softener system. Our tech, Eric, texted when he was on his way and took time to really look at our system, explain how it was working, and made some changes to improve it. VERY happy with the service
I had AZ Best Plumbing come to my townhouse to correct work an unlicensed contractor did on a major remodel of my home a year ago. Most of the plumbing had been done by the contractors crew, which, the contractor assured me was routine work for them. The work they did was substandard, I had plumbing problems on and off for almost a year, and then it became obvious that the work had to be redone, but I didnt know where to start. I checked out AZ Best, sat down with them, and they walked me through the estimate so that I understood the scope of repair. We looked at the existing work and AZ Best showed me exactly what had been done incorrectly. Then, AZ Best was able to fit me in quickly, given that I had gone without hot water for more than a week (thank you neighbors). AZ Best had to put in a new tankless water heater (including install of a recirculation pump the former contractor never bothered to install or tell me about, redo ridiculous overkill venting out through the top of the utility closet and replumb piping to/from the tankless, including an appropriate gas line). I was never able to take a hot bath in the main level BA, and it turns out the former contractor put a valve in upside down. Really? AZ Best also fixed some other errors in plumbing. Im so glad I went with AZ Best. Great duo (Erik and Chris) completed the work in a full day. Super hard workers. Meticulous. Explained how things work. Left everything clean. It looks like a professional job now. I have near instant hot water. Next year Ill have AZ Best install a water softener. When I consider the former contractors work, it looks like a child installed everything. AZ Best really is the best. Moral of my story: if someone tells me (or you, the reader) they know plumbing but they arent licensed, Ill run from them as fast as I can! You should too!!!
Im very happy with the work performed by AZ Best.I had a below ground pressure regulator and a water shut off valve installed. Reuben was at my home right on time. He went over with me just what he was going to do and presented me with a quote, which I approved. He immediately began work and finished the job even though it was raining for about half the time he was working. Very friendly and capable person. I will definitely use AZ Best Plumbing for any work I need done in the future. R.A. Breard
I highly recommend AZ Best Plumbing. They were the most professional, affordable and pleasant of all the plumbers and electricians I contacted for help. Im so glad I chose them and Reuben was an outstanding provider to help fix my hot water heater on the same day they had scheduled the free estimate, so the service was fast too!
Quick, experienced,proffessinal what else can l say. Amanda front office a true delight to work with.
I was shocked at the quote to replace a water heater. About 2x the cost of the heater.
AZ Best Plumbing has some of the nicest and most professional staff you would ever desire for your plumbing needs. Most often you are calling a plumber for emergency needs. AZ Best is responsive and has always taken care of our issues in a timely and efficient manner. It seems they dont try and gouge you either like some trades people/companies will do. Highly recommend Josh anytime to take on a job.
Tevin (service person) had excellent interpersonal skills, and he agreed with our plumbing issues. He had the part and fixed it within 10 minutes. Similarly, in early February, Reuben did repair work on our bathroom sinks--again excellent work. This company has skilled workers and fair prices. We can highly recommend AZ Best Plumbing. On September 28, Reuben again provided service for us. He is one of the best plumbers that we have ever met---outstanding skills and people skills.
Installation was done promptly. Tevan took care of everything and treated our home as if it was his own. The job was thorough and when he left, the water heater and water softener work perfectly Highly recommend.
The service was great. I only hope I get the same Technician, Vance, back when the water heater is replaced. He explained every step of what he was doing and gave me an idea of what it was going to cost as he went along. So I did not get a surprise at the end.
Daniel was professional, fast, and efficient.
Arrive on time. Fixed problem. Very professional.
I ordered a new toilet on Thursday, the scheduled the installation for Monday and they were on time and got it done done quickly. They were responsible about social distance and wearing a mask and very pleasant to deal with. They are our new favorite plumbers!
I called, for a last minute repair on a rental unit. AZ Best was able to send a technician out the same day. Vincent was on time, kept in constant contact, did a quality repair, and tied up loose ends by taking my payment over the phone. Who could ask for more! Ive used them before, and I will continue to use AZ Best!
I have used AZ best plumbing several times for various plumbing issues.They have been consistent and reliable. Highly recommend!
We had tried to change a water filter and thought a valve was broken, because we didn’t have any hot water. The technician fixed it by turning a couple of doohickeys and didn’t change us!Thank you very much.This is our second encounter with AZ Best and we will use this company again when needed.
Excellent experiencethe management is superb
We had a whole house backup. I called at 7:00 in the morning and I was put on the schedule for 1:00-3:00. That got changed to noon-2:00. Vincent was at my house by 11:30 and my drain was unclogged before noon. Fast, efficient service. I could not be happier with them.
Bryan, the owner of this business has assembled the finest team of plumbing professionals in northern Arizona.I called Amanda, the office manager before sunrise last weekend, with a serious water leak. She was gracious, kind, cheerful and assigned a great plumber to arrive within a short time. She also encouraged me not to feel bad about calling at such a ridiculous time- which helped a lot!Our plumber Tevin, explained the problem and solution very clearly, and started work immediately. He needed to cut into the drywall of my husbands office to access the water pipes to the outside. This was done so precisely and efficiently, with clean-up afterwards, that we were both thrilled. We scheduled for him to return in a few days to do additional work, in a different part of our home.Our personal thanks to each of you!!
I would have given 5 stars except for the fact it took 2 trips to complete the work. Installed two sets of bathroom sink faucets and hardware. Knowledgeable and fixed the problem. No mess.
We were so pleased to begin a working relationship with this company. Very good at communicating and easy to reach for questions. A very thorough inspection and resolution to our under the sink leak.
I called this morning with a problem, and they were at my house early afternoon. Vincent was very professional. He wore a mask when he was in my home which I greatly appreciate it. He was not able to completely fix my problem, due to it being a pipe clogged in my front yard. He explained everything, and answered all of my questions. He told me what my options were, and he scheduled to come back out and do the rest of the work for me. I am so happy with the service, and highly recommend Vincent
My experience with AZ Best Plumbing was excellent. Not only did they arrive on time, but sent a text letting me know exactly when they will arrive. They completed the necessary work quickly, cleaned up, and then explained some things about the system here that I did not know about. (Im new to Arizona.) I will definetly use AZ Best Plumbing again.
I always receive great service from AZ Best Plumbing. Reuben assisted me the last two times I needed plumbing assistance and he was great!
I have worked with Az Best Plumbing for several years. Great quality, Very Responsive and always professional. Thank you!
Will absolutely use AZ Best Plumbing again. Tevin helped find our leak and corrected the issue. He was professional and kind.
Arrived on time - quickly diagnosed the problem and fixed in a matter of minutes. It could have been a much larger issue which would have necessitated a large repair; however, they fixed the small issue and charged accordingly. I appreciate their honesty and professionalism. Will definitely be a repeat customer.
Wonderful!!! We had two leaks and a plugged drain. They were on top of everything fast, efficient, and affordable. Thank you so much for the GREAT service!!!
This companys name is brilliantly appropriate! If you want a well trained team of professionals who are ethical, kind and helpful, with fair pricing for the skillful work needed - call AZ Best!
AZ Best was 30 minutes late but I was texted when the plumber was leaving for my house. The plumber, Ruben, did a very good job installing my pre-purchased new Kohler bar sink faucet, answered all of my questions and wore a mask, THANK YOU! However I felt there was a bit of farming for new things to fix, which of course he found. The estimate for the needed fixes was $937, but I dont have that kind of money after spending over $420 for the new faucet and installation plus Christmas expenses. So it will have to wait.
Technician was knowledgeable, polite, wore booties and mask, the installation looks professional and he cleaned up completely when he was finished.
AZ Best Plumbing, LLC as far as Im concerned is the best of the best when it comes to plumbing issues and repairs. If you want professionalism, excellence to detail and getting the job done, great value and friendliness of the staff and owner, they are always my first choice. I manage an apartment complex so there is always something that needs to be done when it comes to plumbing.
AZ Best is appropriately named. We had two bathrooms that were being refitted including new tile floors. Amanda scheduled all of the Bathroom Plumbing appointments around the flooring installers which included one bathroom being taken down and another put together in the same day. I was amazed at the punctuality and professionalism that was evidenced by Michael and Vincent. A SPECIAL HATS OFF to Amanda and Vincent who were professional, cheerful and accommodating through the entire process. Outstanding company, quality components, competitive pricing and PROFESSIONAL PEOPLE!
Our first experience with this company... every aspect exceeded our expectations...Tevin Knowles was outstanding!!!!!
Safisfied! perfect!