I love my pool people at Vortex Pools. They are prompt, efficient, and personable. Thank you Adrian and Carlos!
Do a really nice job on taking care of the pool.Zack and Brian. Thanx so much.
Really love this company. They send you a thorough report detailing their work so you can stay up to date with what they worked on. Great service! Way better service than many other pool and jacuzzi companies in the area.
Very accommodating especially as I was remote and had to manage from a long distance. Great communication and service
Vortex pools and spas keep our pool sparkling clean and always pickup in an emergency. Today we had a last minute emergency where they immediately came for our service call and fixed the problem. I highly recommend them to for their professional work and communication. I also like how they send a picture of the pool and what they cleaned so I know the pool is looking up to our standards.
Adrian does a fantastic job for us. Having a pool is a new experience for us and we have a lot to learn. He(and the rest of the Vortex staff) has helped us every step of the way. Adrian is here every Monday afternoon like clockwork and keeps the pool looking perfect. We really couldnt be happier.
Very fast on getting a new spa cover. The guys are great and friendly, and know what theyre doing! Thank you :)
Patrick and team are great! We purchased a new Cal Spa and had great communication during the buying process, shipment and delivery. Highly recommend the Vortex team!
Vortex was excellent to work with. Had been calling another company for three months to repair our heater to the spa. Finally found Vortex, they were here in a couple of days. Paul was very professional, had us up and running in a couple of hours. The cost was very reasonable. Very Satisfied Customer.
They are the best. they show up and take care of their clients. Quick on response and know what they are doing. Highly recommended.
Vortex PoolsOnly the best most reliable service in the areaNever fail to respond to service any issueBest everBlaine Tanner
I have used Vortex Pools service for a year and they have been amazing. I have had the same young man Danny ever since I started and he does a great job and he’s very professional.
Danny, our day-to-day pool cleaner is a superstar! He pays attention, shows up ready to work, and is generally a very nice young man. If he doesnt know the answer to a problem, he makes calls and gets answers. The team works well together and Danny is our favorite.
Love them! Always amazing service! Danny is wonderful! He’s my favorite service person! Always positive and professional!!
Vortex canceled my pool cleaning service without advising me for over three weeks which caused my a myriad of problems. Unhappy as service before that was good.
Paul went beyond the call of duty to fix pool suction adjustment. He stuck with it til it was fixed even tho it was beyond normal working hours. Thanks for a job well done.
Vortex has been great with communications by sending pictures and updating me on what their service personnel did on date of service. It gives peace of mind knowing I have a responsible pool company caring for it!
Our pool tech is fantastic! He comes whatever the weather and always makes sure our pool is spotless. Besides all that he is very friendly too!
Brian dies a good job. On time, quick, pleasant to do business with. Mark
We couldnt be more pleased. They do an outstanding job with our pool and two spas.Estados Condominiums
Don’t waste your time . He doesn’t answer the phone, respond to voice mail or text messages .
Adrian is a fantastic technician. He is very professional, thorough, and takes pride in the quality of his work. He cares for my pool as if it were his own. If considering Vortex Pools I recommend that you request Adrian to take care of your needs.
These guys are the BEST! Adrian is a wonderful pool technician. He is conscientious, informative and personable. He always takes top notch care of our pool and when other services are needed Patrick and his guys are always responsive.
We have been using Vortex Spa services for a while. They keep our spa clean and beautiful. They are always polite professional and responsive to any needs we have. They have helped us out many times with our vacation rental spa on short notice. Not to mention we have even had a few guests tell us how nice they are!
Adrian & his son - Kaeleb showed up as promised bright & early. They vacuumed both the pool & the attached spa, cleaned out all the skimmers & filter baskets, brushed the walls & took all required chemistry readings.Another job well done, men. See you next time !
Excellent, knowledgeable, professional service tech, answered all our questions and did a great job. This company makes owning a pool and spa easy, they take care of the hassle of owning a pool and spa. Great job!
We had Vortex come out to clean the build up from our pool and switch out our old lights for color changing LED lights. It looks AMAZING!! I feel like we have a brand new pool! Between that and the weekly cleaning services they provide us I never have to worry about a thing!!! Thanks for everything Vortex!!!
Adrian has been cleaning my pool for the past few months and he is great. He is keeping my pool picture-perfect. Knowledgeable, hard working and gives excellent service. Thank you
Great service! Always on schedule. I have been on the monthly program for a couple of months and wanted to wait before I made any comments. I believe the price is reasonable nd takes one m,ore chore off my hands.
Vortex Pool and Spa is great! They are very competitively priced, totally dependable, friendly and helpful. They noted when our cover was getting bad and gave the best quote to fix as well. Thanks guys!
Blue and Paul were great! Hot tub setup handled! With every penny 😁
Vortex pool reps are the best! My pool is always sparkling, due to their knowledge of keeping the pool clean and ready to enjoy a swim!
I met with Brian to discuss using his company to maintain my pool and spa. He was thorough in explaining how his company worked. Receiving the weekly reports is an added plus. I would highly recommend Vortex Pools. Brian does a great job!
Since my last post a few days ago when I praised Paul, VORTEX must have been caught in a vortex, because its customer service has changed literally over night from good to horrible, and I can no longer recommend this company. Paul who previously was nice and appeared to be knowledgeable was obviously out of his depth with diagnosing the reason of our sudden popups and jacuzzi problem and why both of them were just stuttering along. Today, I had another pool company here, and they identified the problem instantly. If Paul was not knowledgeable enough, I would have expected him to ask someone who was and, at a minimum, not leave me high and dry, running away because he “had NO time anymore” and Patrick, the owner/manager of the company, not even having the decency of informing me what the next step should be to fix the problem. I have not heard back from him for 4 days, and he did not even respond to my order of a brand new Jandy Caretaker and two new motorized Jandy Valves. (I identified the defect myself by using sheer logic.) In fact, Patrick did not even acknowledge receipt of my texts and emails. I have always been a good customer, paying their invoices on the same day or next. I bought an entire Pentair Computer Board with Remote Control from them and wanted to buy a 6,000 Dollar Pentair Heat pump and matching new Pentair VFD Filter pump too, but after having sent him several emails asking for it, it became clear to me that Patrick was not in the least interested in sending me his offer. I do not know why, after having been a good and promptly paying customer, I am being treated this way. I certainly do not deserve this and decided this morning to put another company in charge of servicing our Pool.I wish them the best of luck, because I believe they will need it, if they dont improve their customer service quickly and drastically.
Great service!! Both Brian and Patrick are very prompt, responsible and professional. They know what they are doing and our pool is looking great once again. Thank you for taking care of our pool and spa.
Not only is Vortex the best pool company, Adrian is the best of the best!
These guys are fantastic. Always on time, the pool looks better than ever and I dont have to do it anymore!
Vortex Pools and Spas recently provided service to my spa. They were prompt, courteous, and professional. Vortex Pools and Spa exceeded my expectations. Thank you to Patrick and Rick for a great job.
Thank you Vortex Pool Service!!!Always great professional service and Alex is awesome taking care of our pool, it looks beautiful!
Patrick and Brian provide an amazing service that is hard to find in the area.They are professional, reliable and friendly.
Amazing service! Highly recommend them! 5 Stars all the way!
I love this service! Thank you Vortex!!!
Brian and the team at Vortex Pools do a great job of keeping our pool clean and well-maintained. They are there every time as they commit and very responsive when we have an issue.
Brian and staff are great. He is on top of everything and any repairs, etc. are handled immediately.
These guys are so professional.Great service, fair prices and very dependable.
Fair price, knowledgeable personnel, excellent service!
Dedication abounds!! Very professional.