Extremely furious, I usually would NEVER leave bad reviews especially for a medical clinic. But this place has by far been the worst and keeps getting worst and worst, I will be switching clinics if nothing gets resolved. The doctors and nurses are amazing so I would hate to leave but the front desk and medical records people do NOT speak nor understand English. I’ve called multiple times to get my official health records and they do not understand me and give me a printed out list (completely unprofessional, and unauthorized list) I’ve been to the office multiple times saying I need an official paper stamped and they just don’t understand. They have accents that you can barely understand them and not only that but they are RUDE, not polite or respectful on bit. I know I’m not the only one who has this issue as you can look at the rest of the reviews everyone has said something about the front office and medical records department. This place would be so amazing if you guys hired nice staff to represent the front. It’s so disappointing to see how this place has gone down as I’ve been a patient for years.

This is truly a great place. If you dont have insurance they do a sliding scale for payment. Very affordable, and still wonderfully good service. I cant say enough great things about this place. I would give 10 stars if possible.

I was pleased with my first visit. Very clean, the employees were polite, efficient and caring. Im definitely planning on going back. Its nice to be treated well.

The receptionist we had encounter with should be fired ASAP. She does not have any good manner for customer service except for rudeness over the phone. She became very upset when asked about simple appointment questions. It would be ironic if they tell me the staff are trained before taking the job. I will literally consider take legal actions against that woman. THUMBS DOWN! SHAME ON YOU!

With COVID-19 reshaping the way humanity interacts with itself, I have had to deal with some pretty cold and disconnected clinical professionals lately. In some visits, I was rushed through screening; rushed through the appointment; and then rushed out of the clinic without so much as a thank you for coming, please be safe, or even good-bye. So I was fairly skeptical before I made my dental appointment at ICHS International District.The staff at ICHS International District were amazing. And my Dental Hygienist, was an absolute angel- professional, yet friendly, and extremely positive. Seriously, it was the first time I actually felt relaxed in a dental chair.In all honesty, the dental staff at ICHS International were professional, friendly, and very welcoming. Absolutely amazing!

Been my all in one medical and dental, vision and Pharmacy fir several years now and I have recommended them often.

Horrible language barrier issues that cause a very chaotic atmosphere and a lot of mistakes and appointment errors so if you are on a medication you cant miss days of taking DO NOT GO HERE!

I Visited the dental clinic the staff from the gentleman checking temps at the front door the front desk the assistantEveryone was Professional Respectful Kind and HelpfulIve been to many dentist offices around the country through the yearsI cant think of one that was more professional or courtesy and Clean Every Precaution was takenId recommend this office to anyone

ICHS is the WORST clinic ever.First, the main problem. I notice their doctor change quite often. Some doctor maybe your primary doctor this time but she/he may not next time. So, you will have to see a different doctor. Then, different doctor will explain different things about your health. Very confusion.Second, Their doctor is late often and never have enough time for you to finish your questions. (My personal experience: doctor came in late 20 minutes after my original appointment time, then spent 10 minutes to ask me questions. Right after, she did not give me anytime to finish my questions and was trying to leave. When I said, doctor, I have not finished my questions yet. She just said, sorry, I don’t have enough time for you and I am going to be late for next patient. WOW, she said she is going to be late for next patient. What about she is late for 20 minutes for her patient who’s is standing right in the front of her! ?Third, most of their staffs are nice. But, some nurse/staff who’s is doing in clinic translation are not and always rude and not patience when you repeat your questions and try to understand your health problem better. Ladies who are working at WIC department is also very rude too.Fourth, One hour lunch time at their pharmacy? Really!? Do you really have to close the door and all staffs take lunch at the same time? Why can’t you just have a lunch rotating shift, so there is at least one person to answer the phone?Anyway, I just recently transferred all of my family to other clinic and won’t go back to ICHS. If you are reading this review, please think twice before you or your family go there.

Usually I would not post a review but I’ve been fed up with this place. The nurses, doctors and physicians are amazing great people. But the staff in the front reception and medical records receptionist are HORRIBLE! Most of them have accents and are screaming at you when you can’t understand them. When I was asking a question they did not answer my question but instead yelled at me through the phone and avoided my questions, (just trying to get my health records). None of the front desk people are helpful. I have been going here for years and I cannot believe a great place like this will hire them to represent the front desk let alone handle clients information. The receptionist ladies are very disrespectful and rude. I will definitely be switching doctors asap.

Please please please PLEASE do not go here. If you value your time and your teeth, avoid this place.

Harbourview is only 150 yards away from my house so i generally go there first - but, if its based upon who goes the extra mile for their patients then Id have to choose this place...

Medical and dental in one convenient location, the culture is about transparency and prevention. They got on my case and didnt let go untill I got my health issues in order, and have helped me have a higher quality of a longer life. Going to this place is accepting a blessing of good fortune!

I loved the pharmacist especially the Korean girl😅😂🙄

I have been an patient of ICHS since 2010, and they have always taken great care of me. Staff is great, and they really make your health their number one concern. More than a few times, I found myself feeling better, or in much less pains within just a few hours after being treated! I feel I have met some of the best medical care professionals that the world has to offer.

Never been to this place, but about a month ago when I was with my friend, he got a call from their receptionist saying they need to reschedule his upcoming dental appointment. His memory is not so good, so he asked me to memorize the appointment day and time. I made a note in my calendar right away (the appointment was postponed for over 3 weeks, by the way) and reminded him a day before (they didnt call to confirm, of course), but when he went there they said he never had an appointment with them! I am taking that very personal, as 1. I was the one who helped him to write down his appt date and time 2. I am a dental receptionist myself, and the way how they do it is unacceptable. Thank you for your attention.

Every business that has many customers competing for affordable healthcare will have some challenges. I use the dentistry side of ICHS. There has been no problems. Wish the wait times for exams and cleanings were not so long, however one will find that at many other places. The phone service could be improved upon by training employees to speak in a way that people can understand. The issue may be many of them came from Asia, and still retain much of the original language accent. The finance department is something to be desired. When I give an employer pay-stub to them, and they say that is not good enough, these people need to get real. You will get what employers provide, and take it or leave it. Dont get an attitude.

This clinic is great! Its one of the few clinics who has both medical and dental facilities and a sliding scale! As a clinic that treats predominantly Asians they tend to prescribe more Asian remedies like accupuncture, changes in diet, etc. Also I noticed most of the bad reviews of this clinic are because of things that are normal for ANY clinic... I guess some people are too naive to know things like the fact that if you have a lab test done and dont get a call regarding the results that means your test was normal.

Most of the staff are nice, except for one order female nurse, I went to get my vaccinations for my school and I showed her my all vaccinations record and told her I got the HPV vaccines outside this country and I couldn’t find my record anymore. Even though I explained to her my school doesn’t even require me to have HPV vaccinations and it is my choice to have one or not, she claimed that she cannot give me any immunization if I couldn’t provide her all my immunization record, I was going to get a MMR and Tdap vaccines but she just sent me home. I rescheduled any appointments and turns out other nurse didn’t do thing like her. They didn’t refuse to give me MMR shot just because I cannot find my HPV record, the previous nurse was rude and she completely wasted my time. If I couldn’t find my record, I have nothing to do about it, and I don’t think my HPV record will affect me to getting another immunization, yet, she used that as a unreasonable reason and sent me home.

[Deleting most of my review due to unwanted ads from multiple algorithms using my data]The dental clinic is trash. Multiple events have happened that led me to believe the personnel here commit unethical practices that, while can be considered lawful, impede patients ability to recover and heal, and aim at generating the most profit for the clinic.

Excellent community service. Sliding scale payment system. Fast and efficient. They also have an online portal. Accessible by public transport especially the street car.

Awesome

They dont even deserve single start, I have visited twice and I got bad experience in both time. First time I went to Bellevue the dr checked me and gave some precautions and never got called for follow up after keep calling I diddnt got any response then I changed to ID and its same as it is since I gave my stool for lab test I was waiting for 4 days to get results and precautions that also I was keep calling to get it otherwise I couldnt get the one . Really bad service

Great doctors and staff. They go above and beyond and truly care about their patients

I love going to my dentist at ICHS. The office staff are very nice, my dentist is very gentle and my hygienist is very informative. Never before have I had such pleasant trips to the dentist, as I have at ICHS.

Nice place. Cool people. Great dental

This place is horrible, the front desk is horrible and the doctor is just unprofessional. I’m not a patient here but my boyfriend’s family goes here and I’ve went with them to see the doctor for a couple time and it’s just unbelievable. The front desk is rude and like to argue back with the patient without knowing what is going on and usually interrupt patients when they try to explain something and the doctor is so unporfessional because my boyfriend have a problem with his stomach and we went here to get a check and they told him that they can’t do anything about it and they told him to get a lap test and they’ll call us in a week or two for the result but we waited for a couple month and no one call us about the result. HORRIBLE!!!

The waiting time here is terrible. You have to wait for at least 30 mins to see the doctor. You have to come 15 mins earlier prior to your appointment then wait another 15-30 mins after your appointment time just to see the doctor. What can i say? If you are a busy person, this place will waste your whole day:) no time appreciation at all.

As of 10/17/16 I needed an urgent care as my tooth were aching, I called up their main # and got through fine, the people was helpful and booked an ASAP appointment.

Professional medical staff serving a diversity of people and cultures.

They have like 1100 waiver for your teeth. Did a cavity here went back a little later(a week)and they drilled the same tooth for a cavity?? Sounds like insurance fraud to me.

Not the best clinic I haveBeen too... They are not properly caring for a friend ofnmine

Great International town, seniors are really nice, lots of wonderful restaurant close by.

Last week I went there as patient .That was very horrible experience.Most of the staff are very good but the doctor i met Is not good . He has no patience for the patient .I didn’t even finish my explain and then he walk away and said let me change another doctor ! Wow what kind of doctor is this .Maybe we are Asians that’s why they look down on us because we don’t speak that much English.He is the worst doctor ever met.No patience terrible attitude no responsibility.

Helpful, really Asian. Cool though.

The downtown Dental clinic is full service, all of the doctors are excellent. A little difficult at the reception desk if English is your only language.

Constantly kind and willing to work with you.

Taking my father for a Dr. Appt. Multi language, mostly Asian. Very friendly and professional. I trust the Dr. There.

The staff is really nice and the doctors are very professional.

Got my teeth! Yay!

Amazing service from both medical and dental and the pharmacy.

Its easy to get to and is handicap accessibility

Speak hard to understand English

Friendly staff and doctors are patient oriented

Good staff and nice

Love my dentisy

Dr

Great dentist

Good place to be seen

Great Medical Practice!

Had to go to dr

Friendly and convenient

Great place

Great service

Phone service 👎🏽

The trip to the fairgrounds But I will always be something new ..

The waiting time here is terrible. You have to wait for at least 30 mins to see the doctor. You have to come 15 mins earlier prior to your appointment then wait another 15-30 mins after your appointment time just to see the doctor. What can i say? If you are a busy person, this place will waste your whole day:) no time appreciation at all.(Translated by Google)The waiting time here is terrible. You must wait at least 30 minutes to see a doctor. You must come to your appointment 15 minutes earlier, and then wait for your appointment time, another 15-30 minutes, just to see a doctor. what can I say? If you are a busy person, this place will waste you all day at all costs :) No time to appreciate.

General medical and dental services are available

0k