MOTIVATIONAL HYPNOTHERAPY has now STOLEN $20 from me.I signed up for a free trial and never got access. I notified their customer service IMMEDIATELY via email as they instruct and on messenger. I was promised it would be fixed and that Id get free access to their new platform. Well just as both my husband and I lost our jobs at the beginning of quarantine they took $9.99 and I messaged asking for a refund. SILENCE. Guess what? Ive been charged again. I used to LOVE Joel Thielke but now I cant stand to hear his voice because he is stealing from me. Literally taking food out of our 5 year olds mouth while we are down and now we get ignored. I plan to file a complaint with BBB as well as every organization that Joel Thielke is credentialed. Its shameful and Im very disappointed yet truly in need of my refund.