Im so grateful for the amazing work done by Team Mac Hero! When others... even a certified Apple service store in Bellingham... said my old Air was toast, My Mac Hero brought it back from the dead at less than half the price Id been quoted at City Mac. Thanks a whole bunch for that!
I was so happy to see that J.P. was still around! He fixed my iMac 5 years ago perfectly. My computer was 12 years old and died. He was able to recover my data! I am so grateful to have all of my kids baby pictures restored onto my external hard drive. He is professional, knowledgeable, communicative, and did it all in a timely fashion. I am forever grateful.
JP is awesome! Ive been using him for years to fix and upgrade all my mac computers. Hell tell you if you are wasting your money or not AND he goes the extra mile to make sure your data is protected as best as he can as well. Ive been using him for years and will continue to do so. No more wasting my time and money at the Mac Store Genius Bar - Ive got My Mac Hero! Hes fast and efficient too! Thank you JP!
JP saved my hard drive when my iMac decided to die on me. I was worried that the hard drive might not be able to save, but My Mac Hero came through and rescued my data (and readied it for transferring to a new iMac). Cost-effective. Professional. Highly recommended. Five stars for a job well done and a business truly worthy of the name My Mac Hero. Thank you again!
Needed a new battery for my 2015 Macbook Pro. Drive to Apple Store, they diagnose and say it needs to be flown to TX or CA for offsite repair, maybe 1-2 week turnaround, could be longer. I call My Mac Hero, text details of what I need, provide serial #, and get confirmation that not only do they have the battery in stock but they can get me in next day while JP fixes on the spot. Same price as Apple Store. All happens as advertised, even faster (15-20min battery swap). And excellent customer service. 5/5 all day, thank you! Pros. Will be back.
I highly recommend this place. JP was quick to respond, professional in his correspondence, knowledgeable for a MacBook upgrade, very good rates, no hard up-sell, and the quickest turnaround I could find.If you’re not computer savvy like me, it was nice to work with JP.
Fast communication and amazing service turnaround to fit my tight schedule. Prices were affordable. I highly recommend taking any Mac repairs here if youre in the area. Ill be back for sure.
Supremely quick turnaround and fair prices. I will absolutely return if I have any other issues.
Stellar service at competitive rates. Would highly recommend.
Aptly named, My Mac Hero. Expert, gracious, prompt, JP is like a Mac super hero without the cape. Got my macbook up and running same day, equipped me with great tips and resources, and was accessible for follow-up questions. Competitive rates, quick turnaround, and an all around pleasure!
Max from My Mac Hero was great. Cordial, timely, knowledgeable - thats rare this days, especially when it comes to the tricky business of repairs. I brought my iMac in to fix a power problem, and Dario even fixed my iPhone for free as additional service.
Helped me retrieve data off of a computer that had a ceiling fall on it (its a long story). Super awesome, kept me updated via text throughout the process, and disposed of the old laptop for me!
Could not recommend JP more highly!