Very impressive! Asked for an online quote at 0730 on a Sunday. They responded quickly and by 0810 my car was being towed to the repair shop. Price was very reasonable. Great experience! I will definitely call them again if I need to and would recommend them to everyone!
Had an appointment to clear my car out and I have to say I was impressed on how polite passwater towing was. The lady who pulled my car around even helped me clear out my belongings. Had to deal with costal towing before and they were nasty and unprofessional so it was nice to experience such professionalism in an unfortunate time. Thank you
HORRIBLE experience with this company! Very unprofessional and was ONLY worried about getting paid. Would not cooperate even though the money was coming from the ins company. IG Burton even offered to send him a purchase order and they would pay him and he wouldnt even accept that. Not to mention a $480 tow bill for a few miles tow and 3 days storage when I asked for it to be taken to IG burton in the first place. He wouldnt. Said he needed his money first. Really? ON TOP OF THAT THEY DAMAGED THE VEHICLE! The accident damage was driver front and they put a HUGE dent on the back liftgate. If you dont care about your customers or their property why are you in business? So now instead of worrying about getting your tow bill paid you will be paying for our damages.
Alan is the best. Hands down. the Shiznit.
Moved two vehicles for me. One a drop-off with instructions the other I was present. Efficient. Professional. Reasonable cost.
They were very helpful
Great guys, always there when you need them !
I simply called just to see if they were open 24/7 because my car needed to be towed but I didn’t have all the details yet to let him know when or even where I exactly was. The guy on the phone got mad I couldn’t give him what he wanted to know yet and when I told him I would call him back, he told me not to.Following up on reply: As I previously said, I simply called to see if you were open 24/7. You didn’t know what my situation was because not even I knew and when I said I would call back, with an aggressive tone, you tried to pressure me into giving you details by telling me as the night went on the tow fee would go up every 30 minutes. When I said that was fine and I would call back again, you told me not to call back. This was not “late at night”. It was 8 pm. Also for future references, try to refrain from calling other tow guys to talk about someone when that someone is standing right in front of that tow guy. Super unprofessional. Even 1 star was too much for your professionalism.
A+++ Responded within minutes with the online quote. I purchased a truck from Marketplace and a Passwaters driver met me at the sellers house, and he got my new [or old] project home with no problems. I will be using their services again.
Passwaters towing was amazing! We locked our keys in our truck and they were to us in 20 minutes and had us back on the road within 15 minutes of his arrival! ON A SUNDAY!! I always call Passwaters first! They are the best!!!
They are the best ever, very pleasant to from the time i called to the drop off. The guys were super nice!!!!! And the cost of service was worth every penny!
I had to deal with a flat tire late on a Friday afternoon. Passwaters got to me in 10 mins, allowing me to get a new tire put on and I was back on the road by 6pm. Excellent service, Alan was great.
Excellent Towing Company. Very Professional
Quick and fast service, help make a bad morning a lot better It only took about 30 minutes total to do it
I had a unique situation. Had to get an off-road construction forklift unstuck and out from between two trees. Passwaters came and made quick work out of it. Top notch and friendly.
Super fast service, very grateful.
Locked my keys in my Jeep. They came and unlocked it for me. Great job!
Fast outstanding service
Fast service, they will take care of you vehicle.
I really like using this towing company. Always kind and polite along with reasonable prices for the service .
Awsomw