They did an outstanding job on my truck, I would easily go back and recommend this place to anyonr

Excellent service and CLEAN and respectful. I was very satisfied and I hadnt had a fender bender in 45 years. Chad and all and all of collision shop made it a very good experience for ME. Patricia BowersBridgeville Delaware

Kept me informed of progress, very friendly and professional. My vehicle was ready when they promised and they had even vacuumed it.

If I could give zero stars I would, the workmanship is terrible got in a minor accident not my fault as someone backed into me. Got the call it was ready for pickup arrived just before closing and noticed they burnt the hood buffing the area,scratches on bumper still from accident buffing compound on plastic pointed areas out put it back in to get fixed got call once again it was ready go in this week on Tuesday and once again bumper has dent, looks as though painted in a sandstorm and cleared over. Pointed this out to manager and stated it be ready again got call ready on Friday arrived just before closing to see that it still hasn’t been fixed other than a coat of wax to try butter me up but this isn’t what I expected once again. No offer of a loaner car due to there negligence on the job and left without a vehicle still. So the truck is staying again without any closure and won’t have anyone back on it till Monday of the following week. Stay away from here at all costs you just may get a better job done from a backyard mechanic than here

I went to Hertrich Collision Center 4 A paint estimate 4 my suv they were very detailed with info about the process Ive had work done by them b4 THEY R AWESOME

Very friendly people, was kept up to date on repairs, the final repair was flawless.

Hertrich Collision repaired my car just like I bought it!

I definitely would recommend this place to my friends and family. The staff were polite and friendly. My car was done when promised.

We were 100% satisfied from start to finish. Great job everyone

Awesome body shop. Ive used hertrichs body shop for years and would never trust anyone else with my vehicles.

I was very impressed with the customer service Jeff Taylor and Hertrich provided

Took my 2004 Ranger in for a simple bumper and bracket replacement after a minor collision. No paint, glass, or body work was necessary. Once I got home, I noticed a few minor things that I corrected. Then I noticed 2 large scratches on the front fenders above the bumper that werent there before from installing the bumper. One scratch actually had blue Sharpie on it to try and conceal it. And the bumper was not lined up with the with the nose of the truck. I took it back and they acknowledged their unsatifactory work. They repainted the scratched areas, aligned the bumper properly, and cleaned up a few more issues. Now it looks like it should, not brand new, but like it did before the accident. Which is all I wanted.

Professional people, great job

Great place to go to

We have had both of our vehicles in the shop in the past three weeks due to two separate incidents. Hertrichs was able to get our estimates done and our vehicles repaired right away. They were honest and very thorough. The work was top notch!

Good group to work with. Felt very comfortable

Hail damage repair, waited several weeks to have truck scheduled (USAA)approved and two weeks to get it done. First it will be done Thur. then Fri. then Mon. Called them Monday late afternoon and picked the truck up at closing- truck was filthy inside and out. Paint dust on floor mats and dashboard. Exterior was so dirty it wasn’t even clean enough to really inspect their workmanship. The truck was much cleaner when it arrived at Hertrich collision. Greg was nice and always had an excuse.

I had work done to my vehicle it turned out amazing and they cleaned my vehicle so well at first I didnt even realize it was mine....and the customer service was excellent!!!!!

Excellent body work and paint match

Do great work, and seem to go above and beyond for the customer.

Great people to work with.

Never used body shop bought a new truck. Nice truck but wasnt what they said it was. Never sign papers until you see the actual truck your buying.

Great work. Had doors replaced at shop did great job

Excellent work, great service and wonderful to work with!!

Knowledgeable service person. Took good care of our vehicle.

Had a dent repaired did a Amazing job. Chad was great to deal with

If you need repair its the only place Ill ever go. Years of 100% satisfaction

Staff was helpful and friendly!... My car looked great and was done very quickly!

Great people to deal with.customer satisfaction is their top priority

People were friendly not pushy would recommend.

Ive had my car repaired here due to a large limb falling from a tree. They did a excellent job.

Great staff and their body repair work is outstanding

Awesome staff, and very informative.

I would not trust a business with the hertrich name for anything.

Amazing in and out same day

Great service

Very nice and polite

Best repairs in the business

Great store

Great service

Friendly