Im mostly happy about my balloon purchase. I bought the rainbow cloud for my sons 3rd birthday and he loved all the rainbows. The confetti balloons were beautiful but didnt stay floating for more than about 6 hours. I guess I should have paid the exes $.15 for the hi-float per balloon Stacy tried to upsell. Lucky for me, my toddler didnt mind. He was just happy in general. Im planning on stuffing the cloud whenever it goes flat and hang out in my sons room. We both loved it so much.

Vanessa the associate who helped us was amazing and went above and beyond to make sure that we were taken care of. Their selection of party supplies is quite extensive. We were planning a surprise celebration, complete with balloons, candles, etc. They had everything we were looking for and at great prices. The balloon arrangement was incredible.

I placed a online order for a in-store pickup. At the time I didnt realize that I would have a dog with me on the ride, so I called the store before heading that way. I was put on a brief hold after 12 mins on hold I hung up. When I called back they answered and helped me right away. Irritating because had I not hung up how long would I have been left on the phone to wait? Anyway now on the phone with an employee I told her my situation about having a dog with me and could I change my instore pickup to curbside. I was told to call when I got there. So now Im in the curbside pickup spaces outside the store, I called the store and told them I was there. Again I waited a good amount of time for nobody to come outside with my items. I had to walk in and inform them that I was there to pick up my items which they couldnt find. She tried to tell me to come back after 2 because of some confetti balloons she thought I ordered. I never ordered balloons at all! Once she realized she wasnt even looking at the right order she was able to find my stuff. The hassle this morning sucked however I got the stuff I ordered.

The Manager is a super hard-worker. and makes people feel special and appreciated. Especially me ! Lol.The store would be lost without her nice self. She is the glue who makes Party City..a party.I ll get her name and post. She deserves it..Thanks!!## Its BRITTANY MGR ..and I was back for some nylon carrying bags only $2 And. MAYA was most helpful..Back for more AGAIN.. Will post pic of bags..Good nice people there. I like the store. I shop where I like the people!Oh, just dealt w Rachael- very smart. Richie just met..he cool also🎈🎉

Such a fun place and great customer service and So many choices for balloons and party merchandise ....

Loved my last experience here! My balloon was leaking by the time I got home and staff said they’d replace it no problem! Thanks! Will be back again for sure!

Overall, very good store with great customer service. You are immediately greeted when you walk in. Some items are priced well, while others are overpriced. However, when getting balloons, youre not automatically given weights to make sure they fly away. I think that should be something they throw in for you no matter what. It wasnt until we were done that we realized we had to buy a separate weight for the balloons. Make sure to ask for one before you pay. If it wasnt for that, Id easily give this place 5 stars.

This is a great party city! I came here to pick up balloons for my boyfriends birthday and was greeted right away by Kolvyn who was happy to help! When I asked about a particular balloon that seemed out of place, Stacy was very nice to offer me the balloon for free as it had been mistakenly shipped to the store by a vendor. The crew also seems to have a nice team atmosphere. Very pleasant experience! thank you.

Very busy place but the staffs are very nice and extremely helpful.

I feel like their stock was low. But A nice clean store

Horrible! ! Most of the items are junk. Its a good place to get theme cake supplies and balloons. Thats about it.

Great place and great customer service!

Awesome help with blowing up beach balls for kiddos end of year school party. Rachel is a rockstar

Great service, they have so much. Will come back again.

Sierra helped me find charcuterie cone holders! Thank you!!

Had most of what I needed for St. PATRICKS Day! Recommend the store.

Okay selection for mardi gras. Overpriced

So many fun things for Easter.

Exceptional professionalism by the members stacey, melanie and Rachell. They made an impossible event possible. Thank you

Thanks for refilling the balloons and not giving me a hard time way out of my way to come here but the customer service rep was amazing price of the balloons way too expensive but the deflation over one day was crazy but didnt have no problems getting refilled

Such a blast. Drew did an amazing job of recommending COVID friendly bars. Clean and friendly. The perfect way to celebrate a 30th bday

Because spooky season is always the best. Someone needs to just open up a scary store. I would be there all day.

Called to verify a product was there. I was assured that it was. When I arrived at the store about forty minutes, drive time. Maria told me that it was not in stock like I was told. There was a problem with the walkie talkies. Thanks for nothing.

Josh and all the employees were extremely helpful and friendly. My daughter graduated high school at the end of the summer. I called around to stores looking for graduate decorations/gifts for her party. No one had any available except this Party City. Even though the graduate items were all packed up, Josh offered to open the boxes for me to look through and purchase what I wanted. Great customer service! Now I am ready for her graduation party! I highly recommend!

Kolvyn helped me out finding some cool Jack skeleton stuff . All the team here is very nice and welcoming .

Best store for birthday supplies, was able to make all my purchases in one stop.

Incredibly friendly staff! Party City always has what you need so the great people working here take it a step higher.

Love those $1 greeting cards.

Seasonal stuff, party supplies, balloons

Costume shopping was _not_ a nightmare. We went costume shopping for the kids pretty close to Halloween, and their stock was still excellent, good prices, and helpful staff that were happy to keep running back and forth to help is make our final selections. Better than expected.

Great costume for Medieval Times. Place was pretty much empty, but I STILL found my royal blue cloak for Medieval Times!

This place is fantastic for ballena of any type .

Stephany or Stacy(?), who is I think the office manager, was very helpful, nice and courteous. The other lady manager with deeper voice was not nice... the 5 starts is for the former

Ive always lived this store for cards & party items. We ordered wedding Announcements etc and all have always come out great. Unfortunately I dont think they stay busy enough not to eventually close some if their stores. I hope not ours!

Helpful and nice. I do find the store to be clean but not necessarily well stocked. I also never purchase candy from this store in general as I am not sure how old it is.

Always confused how this huge chain of stores can afford their inventory and overhead but there’s MAYBE 4 employees working on any given day. Balloon department always takes the longest, hire a part time clown and just have them stand there and do balloons all day Friday-Sunday. Invest in people or automate and use Amazons technology to let people shop and leave more easily. It’s 2019!

Love to come to party city is always keeping me away form my last minute

Expensive.

They told me their was a helium shortage and absolutely no way they could fill my balloons. Then I asked someone else and they placed the order and filled the balloons as if....there...wasn’t.....actually a helium shortage 🧐 cute cat card tho

Everything you could possibly need for a party! Many choices for each of your needs! $1 greeting cards. Informed, pleasant and helpful staff. Its a party just to go in the door!

Party supplies. Their selection seems to be changing, more focus on costumes than supplies.

Great place to get costumes for adults & children, no matter what adventure ur imagination will take u, enjoy

Great store . Was pretty slow on a Sunday at around 11 am, which was nice.

No one there to help you find things or ask questions

Normal party city, good. Helpful staff.

The entire store was littered with boxes and it was nearly impossible to navigate the aisles let alone access the product on the shelves. Very disappointing, when I was able to locate someone to help me they appeared annoyed to help.

Great place to buy patriotic party items, e.g. Paper Plates, napkins.

Love all the costumes even after Halloween

The staffs are kind.

Lots of parking and helpful service.

Good place

Extremely courteous staff. Took care of my return and repurchases quickly and efficiently.

Great place to purchase all the different supplies you need for any type of party

The is the largest party City I have ever been to. Friendly staff and great prices.

Its a party city. I come here twice a year for my kids bday parties. Good selection of balloon and themes for kids parties.

Great place to go no matter what type of party goods you need.

Good place for all your party planning needs

Very well stocked with all types of party items.

Good for party favors, things you may need for a gathering. Plenty of Halloween items at that time. All stores the same.

Lots of fun stuff a great place to go to

The staff are not helpful at all. I picked some balloons for advertising in my office and ask them to put helium in them at 5:30 PM. However the day after they were all flat. Their work has lowest quality Ive ever seen

Helpful staff lots of variety

Over priced. I went to a dollar store earlier find same items way cheaper. Piñatas are really small and expensive

Great people helpful and courteous

Cranky workers. Mostly tv show decorations, nothing for general party themes like dinosaurs or something like that. Also the lighting was horrible and everything looked bad because of it.

There selection of Holiday stuff is average.

Increadible shop with everything for party, happy birthday

There were 8 people in line at one point &one cashier. The other cashier who was filling balloons didnt come over when asked by the guests in line to open a new register. Terrible management of customers!

Its party City... You can find the stuff you need but this store is a bit run down.

Honestly this place is sensory overload. An dangerous for 4 little kids and one adult. 🤪Always seem to have what you need. Staff didnt even acknowledge us

Helium and balloons!

Excellent balloon selection

Has great party supplies

Plenty of Christmas and good amount of Hanukkah decorations but was disappointed they dont carry any Kwanzaa decorations.

Good selection, although prices are a bit high

Great product and customer

The store contains all type of party stuff. The balloons are costly though.

Out of helium but still selling balloons :(. :/

Well organized and friendly staff.

Nice party store.

Very friendly, even when busy. Went over an above in my opinion to track down what I was looking for.

Big selection staff helpful

Where else are you going to get this ??

Clean, well stocked... and young staff that carry on personal conversations and ignore customers.

Great place for cheap decorations

Had everything needed

Lots of stuff. Was told an hour wait for a couple balloons.

Has about everything you need

If you are hosting a party, this can be your one stop shop.

Good service

Fun store

Horrible.

Very limited selection for game nights.

Is there a bathroom

Nobody asked for help

The place to go for party supplies

Huge selection of party stuff

IP

Very good service I liked it a lot

With a variety of things for the holidays