STAY AWAY if you wanna save yourself a massive headache. Call their help desk and see how long to get ahold of someone. That massive wait will seem smooth compared to everyone else you will deal with. They will set you up in contracts even for virtual offices. They are sales people so will happily charge you 2-4x what they should if you dont know better. Horrible business practice. Not good people. You would think they would try to help your business out but they only care about collecting on their contracts. Their invoicing is all messed up and their software sucks. You will overpay with them.
Located in prime area with great food locations near by. #thepuddingcreektrestle
There is a clear division between the office managers abilities and that of the corporate office. While the office manager may want to help you, youll likely find (especially in the case of financial matters) that youre relegated to an unhelpful, unreasonable, and unfriendly help desk at the corporate level.I have worked at any number of coworking spaces and decided that I would try out working at the big dog for a while during our move. Theres no denying that Regus has a certain cachet—its a premium product and you pay more for what they bring.I had no idea that what I was paying for was a premium headache.* The corporate office is unresponsive at best and diligently unhelpful at worst, seemingly going out of their way to make you wish youd never come to Regus* The bureaucracy in place at Regus makes it impossible for the office manager to do anything but apologize and ask you to reach out to the corporate help desk* The aforementioned help desk may never reach back out to youWhen I first started at Regus I had wanted to move into my office immediately. The office manager let me know that they have to schedule the painters to come in and restore the office before I can move in.I thought this was odd and asked if there was another office, but he replied that all offices are subject to the same thing: they have to have a signed lease before they can schedule the office to be restored.This seemed off, but I went along and was told that the office should be restored by the weekend, so I could move in on Monday. On Monday I moved into a ... not restored office. I asked about timing and was told that the painters had rescheduled and they didnt know when theyd actually come in. I asked that I be told ahead of time so that I could make sure all my things were away from the walls.A few weeks went by and I asked about the painters every now and then, but I figured Id hear when they were coming in.While this issue was resolving, another issue came up: I was working on a Friday and, at around 2:30pm, the network went down. Several people were wandering around looking for the office manager to let him know, but he had left for the weekend. We had no number to call and no way to reach Regus that we were aware of, so most of us went home.Over the weekend, I sent an email to the office manager to make sure he knew about the situation. On Monday when I entered the office, he told me that there had been a planned network outage that he didnt know about and that everything should be fine now.Also, they were painting my office.Wait, what?Yes, they were in there right now. Should be done by the end of the day.I asked if I could use a different office for the day and the office manager said yes and apologized for the late (none?) notice on the painters. I ended up working in that extra office for multiple days because the off-gassing from the paint was *really* strong and it was a very small office.Later that week, I ran into the sales rep and asked her about window offices because frankly I was working in a broom closet. She told me there was one just coming available and that I could move in as soon as the tenant was out.I agreed and moved in and, while the office hadnt be restored I thought it was still a pretty nice difference. Unfortunately, this was also around the time I discovered how unhelpful the help desk is, and just how dysfunctional the corporate/local relationship is.It took weeks for the help desk to get back to me about a charge that was supposed to be removed from my invoice ($30/month for coffee service—a self-service Keurig) and that only happened after I reached out to the sales rep.Once the help desk did reach back out, it was in time for me to realize they were still charging me a move-out restoration fee even though my office had never been restored. Its been weeks since I sent them a reply and, again, theyve gone radio silent.Get an office *anywhere* else.
Went here for a work related situation. Exactly what is it that you want to know Google?
Fantastic place all the way around! The location is great, along with the look and feel of all the offices. I have everything I need at my finger tips. The staff is extremely hands on. Ashli has been on point with all of my needs. She always goes above and beyond! I have never worked in offices like these but I would recommend them to anyone! Regus makes everything quick and easy.
Having two offices at Regus works out very well for our company. Its very convenient and we like having the opportunity to use the administrative resources that are offered. Ashli Lawler is a fantastic manager and she is a great help to us. She is highly organized, professional, very customer-focused and a pleasure to work with.
Regus offices have been a pleasure to work in. The staff is incredibly friendly and are on top of your needs if they do arise. The office is always clean and welcoming. Ashli, the office manager, is on top of her game. I would definitely recommend to anyone looking for their own space.
Ive had a very pleasant and professional experience with the Regus Camelback team so far. Theyve been accommodating in every aspect and couldnt ask much more from their team. The location, venue, amenities, etc. all offer a great advisor/client experience.
In my 30 year experience I have rented space in 5 different properties. Regus at Camelback Square is by far the finest property. It is well laid out, very clean and welcoming, and run efficiently. There is always someone on site to handle the needs of the tenants. I highly recommend Regus Camelback Square.
Great location and extremely comfortable environment to work. The staff here is excellent and very accommodating.
Conveniently located, clean offices, reasonable prices for office space. Highly recommended!
This is the first Regus property and first shared office space in general that I’ve ever worked in. The staff here are very friendly and have made my transition a smooth one. The location is great, the space is clean and modern, and the other tenants seem to be respectful.
Lack of Experience in Management team. Very unprofessional in confidential and privedged information of employees. Management instigates drama with clients. As a World wide organization one would expect a higher level of company standard and protocols. Being a business owner for over 2 decades I have learned the importance of keeping business relationships intact. But observing the management of the Camelback Square office in Scottsdale, Arizona I could only imagine why their overall occupancy and satisfaction of clients are poor.
Located close to so much in Scottsdale that having to do any type of work or business is a real treat at this place. However parking is difficult to find, however not impossible.
Leasing agent Staffing Company hopefully I get the job
Visiting the office