Cant say enough GREAT things about Mike and his team. They are dialed in. Our company has been working with FireDrum for over a year now and we are seeing record numbers. They deliver exceptional digital content and email marketing campaigns. Very happy we chose to do business with Mike and his team at FireDrum!
Working with Firedrum has been a great experience. It is very evident they are experts in their field and have always had answers to my questions. They are also always quick to and responsive. I would recommend for any business.
Firedrum is a great vendor, very responsive when needed and the knowledge this team posses is amazing. If you are looking for a partner in your marketing effort look no further. These guys will hit the ball out of the park.
FireDrum has the best email marketing tool around! The system offers some pretty cool tools like thorough reporting, a great template editor, and much more.
Fantastic company and service, I have enjoyed working with them from day one. They seamlelssly handle all of our email and marketing service needs with friendly, prompt service. HIghly recommend. Greg
Be very careful about working with this company. Even courtesy of supposedly free offers! Major problems with my companys email took place JUST after FDM did an outreach - and whether they caused it or it was due to some other reason (as they claimed), their communication (or lack thereof) during and AFTER the crisis (which stopped all marketing efforts and cost the company money) was absolutely abhorrent! Terrible! I thought when one of the principals of the company called after a lower echelon person treated the matter in a most cavalier manner that things were gong to improve...well, the sound of crickets was heard! There are lots of details and written proof - but I am unwilling to post them here and waste MORE time with these folks. Hope for the best - prepare for the worst! BTW: at least one of the rpositive reviews of the company is from an EMPLOYEE of the company!! (the one by Daniel Anzalone)!
This company sent me spam to sign up. Think about that for a second. An email marketing company VIOLATED the CAN-SPAM act. Do you REALLY want to do business with a company like that? You shouldnt.
Our company was looking for a product to help us engage with our clients. We started with a built in solution through the CRM (PipeDrive) that we were using. The built in solution had very little reporting capabilities, was labor intensive and lacked real time tracking data to see how we were doing. We looked into some other big name products on the market. Fire Drum was much lower cost, integrated with our CRM system very easily, provides real time accurate data and reports and best of all the system is very easy to use and intuitive. Once we turned on the program, their team was very helpful in getting the integration set-up, setting up the email format and templates in a very professional layout.We are emailing our clients weekly and were can see that we are getting a nearly 30% open rate and a 11-12% response rate. Based on experts that I have talked to, these are excellent results. Getting the real time open and response rates, we are able to quickly adjust our message each week and have dialed in an email that drives clients to engage with us.The best part is we reach hundreds of clients every week and the process takes us 10-15 minutes per week of labor. We have seen a huge ROI for our minimal investment in the FireDrum service. We highly recommend Fire Drum to any business that is looking for a low cost, easy way to get their clients to engage with their business.
Incredibly simple and effective email marketing tool. Price is almost to good to be true. Highly recommend them. Great customer service : )
I write an e-blast each week and FireDrum has been super easy to use, format, and navigate. In addition I love the useful reports that tell me who is reading, clicking through, etc. I used to use Constant Contact and it was one nightmare after another. I dont know if it was an incompatibility issue or what but it never worked easily or right. FireDrum does both :) Happy :)
Sent repeated unsolicited email to a number of my accounts. Spammers.
I work a lot with their products and really like their responsiveness to any issue I have. Usually i just cant figure out something small and they usually have a very quick answer. I like the detail they provide to customer service.
I have worked with Firedrum on various projects for over a year now and I truly could not be more impressed. The entire team is exceptionally responsive and I found them to be a group of true problem solvers (which is what you need in any technological field). Their email marketing tool is robust, easy to use and the white label options they make available are awesome! I can very easily offer Firedrum my highest level of recommendation.
Our Community Theatre has used Firedrum for the past two years. Email marketing is the top way that we communicate with our patrons to inform them of upcoming shows and Firedrum has made it very easy to get information into the hands of our subscribers. The interface is straightforward once you get the hang of their terminology. I have recommended it to several of my clients as well.
I use Firedrum Internet Marketing regularly to send messages to my clients. I am very impressed with the service. There are a huge number of templates, and the system is easy to use and maintain. I recommend Firedrum to anyone who wishes to use email marketing!
I recommend FireDrum to all of my small business clients. Their platform is easy-to-use, affordable to customize and their customer service cannot be beat!
Having used mailchimp, constant contact, and icontact - I find that firedrum has been the easiest to work with, being local they are very responsive and Daniel in support has been amazing; making custom templates for me and cleaning up my databases.
Firedrum hosts our web site and provides our newsletter platform. We have been a client for more than 5 years. They provide excellent value and service accross the board.
It has been a pleasure to work with Firedrum for the past three years. The eMail marketing module has been a great tool for us in reaching new customers and keeping our existing customers informed with monthly newsletters.The team at Firedrum has been very responsive to our needs and have always been easy to reach.
I have been using FireDrum for a little over 2 years. I think it is an excellent service. It is very easy to use. You also get a great report telling you opens and click throughs. In my mind it has been a great value and tool for our marketing department. I would highly reccomend checking it out.Tim PassonACES Sales LLCMinnesota
Firedrum has really helped us build ongoing relationships with our customers through email campaigns, without the bloat of some other CRMs and campaign managers. The statistics Firedrum provides are easy to read and clearly highlight both the positive and negative aspects of each contact, giving us the ability to fine tune our message based on live feedback. The support is always helpful and prompt. This has been a great experience for us, and we look forward to continuing our campaigns with Firedrum!- PRI Graphics, Dave Perkinson and Abbie Mescon
I have been working with Firedrum for almost a year, The staff has been very helpful in formatting the newsletter I send out monthly for Arizona Exterminating. Not being much of a computer person, I really rely on the guys over at Firedrum. Not only do they help me every month but they show enthusiasm for my little promotional monthly piece. If it wasntt for Firedrum. There wouldnt be a newsletter from Gino!!!!!Thank you to Michael and all the guys!!
Easy to use with many template options.
Great team!