I run a Crane company and Pete has always been rite there when I need him. He is very attentive, knowledgeable & friendly. Any problem I have he has the solution. Even during the COVID pandemic he checked in to make sure everything was OK or if anything was needed. Petes a great guy and I feel very confident that our company has someone like him on our side.

We are a manufacturing company and Pete Real reached out to me after several attempts to contact QB. He was able to not only answer all my questions, but also help our company integrate and save money on our two Intuit products we currently had. He responds very quickly and always a email or phone call away whenever we need anything. I would recommend anyone to reach out to him if using an intuit product. He always is a great mood and lifts up your day. Couldnt ask for a better Intuit Contact!

Pete Real is AWESOME! He is patient, knowledgeable and always responds quickly. He checks in regularly and has been very responsive to any question and / or inquires I have. I would recommend reaching out to him for all your QuickBooks needs.

Pete Real with Paygration has been awesome to work with. He has helped make our upgrades run very smoothly. Pete is always prompt in returning calls and answering questions. I highly recommend contacting Pete Real with Paygrations for your Quickbooks software.

I have an accounting practice and Pete has always been available for questions and has been very helpful determining the best software for my clients and has always been available to resolve any problems that arise for a client.

Pete was excellent in guiding me through my Quick Books Pro upgrade. I am not a computer whiz, so it took several attempts and call backs to Pete to complete the process. He followed up with phone call and emails to make sure everything was working properly. Could not have done this upgrade with out his knowledge and patience. Thanks again Pete, Don /Desert Blinds LLC

I own a equipment sales company that outgrew the entry level Quickbooks program. Pete was able to set up and integrate Quickbooks Enterprise in to our server computer and terminal computers. The switch was flawless with zero down time and no loss of data. The new system has helped us grow even more. Thank you Pete.

Ive always received excellent service from Pete! He is patient, knowledgeable and always responds quickly. He has gotten me out of a QB pinch on more than one occasion! Thank you Pete for supporting our business needs, we appreciate you :)

Pete is quick to respond, easy to work with, and very knowledgeable. We were offered the lowest pricing with no haggling and continue to get support. Highly recommend Pete @ Paygration.

Working with Pete Real has made every Quickbooks frustration more tolerable. Whenever Quickbooks gave me issues, I knew that Pete would get it fixed for us.

Pete Real has given me such outstanding customer service. I would recommend reaching out to him for all your QuickBooks needs.

Pete is the ideal Certified Partner. He is personable, professional, and above all, responsive to any need/question you may have. He checks in to make sure your inquiries are met. My husband and I enjoyed our tour of conversation with Pete, and look forward to sharing our experience with other business entrepreneurs. Thank you Pete for making our experience an enjoyable one.

Pete Real and Paygration are the “real “ thing.Pete gives outstanding customer service, even when he has to go the extra mile on his time. I highly recommend Pete Real.Gregg CantorLamps N LightsNsples, FL

Pete has been great to work with. He checks in regularly and has been very responsive to any question and / or inquires I have. Recently I contacted Pete regarding my account. Despite the time difference Petes turn around time was less than 24hrs. I really appreciate the promptness and being able to have someone I can trust to call with questions and concerns. Mahalo Pete!

Pete is knowledgeable and so much easier to get support from than going through the various auto attendants that you have to go through by calling in to the QB support. He has helped us with our issues. Thanks Pete.

I have had excellent experiences working with Pete Real at Paygration. He is super responsive and has made life much easier!

Pete Real was a pleasure to work with. He was able to answer and solve my issues with upgrading to the new year. Pete made my decision very easy and hassle free. Look forward to working with you next year. Thank you!

Pete Real is AMAZING. Not only did he help me out quickly, he was friendly and prompt. I appreciate all the work him and his team have done to help me.

I have worked with Paygration for several years to help with software and advice for our small business. They have always been extremely professional, helpful and knowledgeable. I highly recommend them!

Pete is my hero! He easily, pleasantly, and professionally resolved our issues, AND he found a way to save us money. He simplified what I thought might be a daunting situation into a seamless and near effortless resolution.

Great experienceMe.Real was very professional, answered all my questions, and worked with me in a very timely manner, always returned all my call, in the future in will you them again. Highly recommend,

Pete Real is very knowledgeable and quick to respond. He has always been extremely helpful with software upgrades and made setting up payment services super easy. I highly recommend calling Pete for all things QuickBooks.

Pete Real has been my QuickBooks angel! He always gets right back to me if he misses my call, and hes always cheerful and incredibly helpful. He sent me useful links, explained things clearly, found info on our QB account that I was having trouble locating, advised me of a limited-time special price on an upgrade that we needed, and has been just all round wonderful to work with. Thank goodness for Pete, because the offshore tech help is not too helpful!

Pete has been extremely helpful and is readily available. He was very cheerful when he assisted me with my issue yesterday and very knowledgeable. I would recommend him to anyone.

I was extremely impressed with the customer service I received from Pete Real with setting up my new account. He handled things very quickly and efficiently and I had things set up the next day. I am definitely looking forward to working with Pete in the future!

I have been working with Pete Real at Paygration for nearly 5 years. His responsiveness and reliability is outstanding. He always notifies me of any updates, upgrades or integrations that he feels may benefit our company. We couldn’t be more satisfied!

Pete Real is extremely knowledgeable regarding Quick Books Enterprise Solutions! He is also very responsive to return calls. And always follows through with requests. Pete is also just a great guy and I have very much enjoyed our business relationship!

Paygration has been great at assessing our needs and pairing those needs with very competitive payment solutions and software. Thanks Paygration! Id highly recommend anyone requiring payment processing or accounting software to speak with them.

Weve had a fantastic experience working with Pete and Paygration. They are attentive and professional, which has resulted in helping us make more informed decisions and smoother implementations. Thank you!

Pete is so detail oriented, no stone unturned. Pete considers his customers future needs while taking care of their present needs. He makes doing business pleasurable.

Pete Real is a professional who offers the best service! I can confidently refer my clients to him and know he will provide the best service and price available. He responds promptly!! If you are looking for great customer service, give Pete Real a call.......you deserve the best and with Pete you get the best!!

Pete helped me setup payment processing in a fast and efficient manner. In my mind there is no other options. Highly recommended!

Pete Real has the best solutions regarding business management. My experience with his company has been positive and I recommend him for accounting and payment solutions.

Pete @ Paygration is Great! I have totally enjoyed working with him. He always gets back to me and has helped our business be more effective. He has earned a lot of points with me!!

Pete was great. He walked my through everything so I could could get ebay buyers to pay me with a credit card. Now my business is complete. Thank you Pete

I met with Pete by phone and he definitely understands what customer service is all about. He is friendly, helpful and supportive of all your needs. I couldnt believe how quickly he was able to set us up accepting credit card payments on line through QuickBooks for 3 of our companies! Thank you Pete for making this an enjoyable experience! I definitely recommend Pete Real for all your questions!

I have one word that best describes Pete Real....Helpful!. He really goes above and beyond. The best thing is that he stays in touch with us, alerting me anytime there is a change in the program, a new product or just to see if my needs have changed. Im really glad I met him and will surely be working with him for years to come.

Im a QuickBooks ProAdvisor and Pete Real is my GO TO man! He is always helpful for my business solutions and also for my clients. Ive been working with Pete for many years and he is so great to work with! Always quick to respond to an email and eager to help in any way he can! And hes pretty funny too!! :-)

Pete is a great help, he has solution for everything, he helped us in so many aspects of our business he is great !

Pete answered all my questions quickly!

Paygration is awesome when it comes to quick, accurate and effective solutions. Spoke with Pete and he had our QuickBooks Payment account setup up in no time at all. Our customers are able to pay online with e-invoice and that saves them time and money and helps things run more efficiently. Thank you to Paygration for being there. – Duane Collinson – Owner / DC Sprinkler Service, LLC

I was introduced to Paygration and Pete Real by Intuit for added QuickBooks support and have been extremely happy with my experiences. Not only has Pete solved all of my issues, he has also helped me organize my QuickBooks modules in such a way that I was able to save money while getting better provisions. He also helped me save money when ordering new checks and deposit slips. Service and follow-up have been beyond compare. I would rate both Paygration and Pete an 11 on a scale from 1 to 10.

Owners of any small business who perform their own accounting know that it can be a time consuming task. Couple that with controlling manufacturing, inventory, sales as well as promotional events and you have a formula for exhaustion.When Pete introduced us to Enterprise Solutions I was hopeful that we would have simplicity and control. We did. I have used some very sophisticated manufacturing/accounting systems and can say that for small business this is a great program. As we added QuickBooks Merchant Services to the package we became a fully coordinated unit. On-line sales are perfect with QBMS. Also, with a QB card reader and the Go Payment app, we are able to promote direct sales at promotional events with assurance that the process will be accurately recorded and funds transferred to our account.Many thanks to Pete and Paygration for your guidance and continued support!!

I would like to add to my previous post after using Quickbooks Credit Card Processing for approximately two weeks.The reason we use technology, computers, and software is to make the work easier and quicker. The good part about Qickbooks Credit Card Processing (QCCP) is that it saves you from a lot of checking. You know that all the credit card payments are accurate. The only thing left to check are if the checks are made out for the proper amount, and if the cash is right. In my business we do not handle a lot of cash, most transactions are paid with a credit card.So, on some days you can just pull the cash out of the cash drawer and deposit it, and not have any fear that you are being hasty. You can balance your cash every two or three days, instead of every day. This is a time saver.One should also be aware that QCCP takes two days to give you your money, one day longer than the other processors that I have used.I never did any research on the discount costs of independent processors not associated with Quickbooks, but I like the integration and transparency so much, the price and discount is not that important for me and my small business.I enjoy using Google review and sharing my thoughts with anyone interested, that is why I have posted two comments for Pete Real, Payagration, and Intuit.Good luck with your business. I hope that you are successful!Gregg CantorLamps N LightsNaples, FL

Update - I have had another great experience with the Intiut help desk. This was not a payroll situation - just plain old QuickBooks Desktop version:We have some sort of issue that aborts our program and our IT folks couldn’t figure it out. So I went to the chat help. I was connected with an agent in less than 1 minute and she was very helpful. We went through several questions and answers so she could understand my issue. She then explained that she was going to send me a tool and asked if I would be able to run it on my end – before just sending the link. After she sent the link – the tool did fix a problem but was not able to fix the main issue causing the program to shut down. The tool did isolate the issue (which is a Microsoft issue) which I was then able to take that very specific info back to my IT team for them to fix.Overall, it was a very satisfying and painless experience with the help line. I am very impressed with my last couple of experiences with QuickBooks/Intuit help – it doesn’t seem to be like it was just a few years ago where you were stuck on hold for hours and then connected to the wrong department at least 4 times.Original review:I have been working with Pete Real at Paygration for a few years. He is great but this review is more for QuickBooks Enterprise and their payroll support department. I had this experience just the other day:My 3rd Qtr payroll tax forms were not loading for some reason. So I called QuickBooks support line. I was put through to a real person in less than 1 minute (that in itself is AMAZING!). That gentleman ran through several diagnostic steps and troubleshooting tasks with me. Then asked if I would share my screen with him. I did this once I closed out of all other programs for our customers’ confidentiality. He was very knowledgeable and ran through quite a few scenarios on his own and consulted with the help community for a couple of maybe’s. Then it was apparent that we needed someone from the Enterprise help line. So he placed me on a short hold (and it was again under 2 minutes) and brought a gentleman from the Enterprise customer support on the line. He identified that there were a couple of errors in the program where it was loaded on the server. I was able to remote him into the server and again he made his fixes within a few minutes. Then we were able to make just a few more updates and other fixes (I didn’t pay too close attention to what all we were doing). Anyway, the problems were all fixed and the tax forms loaded just fine.The first customer support gentleman was on the phone with me the entire time and he went through quite a bit to get us running correctly again. All in all – this whole process took about 2 hours. I was very happy that my issue wasn’t logged for someone to call me back when they could to try and help but that the first gentleman was determined to get me fixed and running correctly. I have never had such a positive experience with customer support!

I want to share with you my experience with the credit card processing that Intuit provides with its point of sale software.First of all I want to explain that I have 36 years experience with credit card processing...and as you all know it is a giant rip off. Why is that?Because these processors send you statements every month and sometimes they can be four or more pages long. As a busy business person you do not have the time to examine these statements. And every few months the processor slips in a new charge that you might not see if you were not vigilant.So what is good about Intuit credit card processing. One...there is no chance of entering the wrong amount into your card swiping terminal because Intuit does that for you. Never will a clerk enter $386.00 intstead of $886.00. So for you the owner or administrator, there is one less thing to balance. When I had a credit card processor outside of Quickbooks I had to check that the credit card postings, checks, and cash added up to the total Quickbooks wanted me to deposit. Now, the only factor that I have to monitor is the cash and verify that the checks are made out for the correct amount. This saves lots of time.Two: Intuit has an easy program to calculate your discount...there is no hokus pokus. All keyed in credit cards are the same...pay a fair 2.3%.Debit cards are 1% etc etc. So you can actually figure out your discount before it is posted on your bank account. You will be one or two cents off most of the time. I like this system because it is very transparent.I was very stubborn to convert, but now that I have used it for almost two weeks I feel that I made a good choice.GreggLamps N Lights,Naples, FL

I am so impressed. I have spent many hours researching several POS systems for my new startup company. Pete Real with Revel was the first POS rep who took time to not only ask the right questions, but then actually listened so that he could help me determine MY needs rather than simply sell me something that I really dont need at this time. Instead of rattling off all the capabilities of the Revel system (which are impressive), he offered me a reasonable solution that fit my needs and my budget. While some other sales reps will talk up their system and sacrifice honesty in order to make a sale, I value Petes approach and will look forward to working with him as our business grows.

Pete is amazing! He has helped me with a couple clients, and he will be the 1st one I call when I need to setup another. If Pete doesnt already know the answer then he will get it, and get right back to me. He is always checking in, and has been extraordinary to work with!

High praise for Pete Real & his knowledge of the QuickBooks solutions he provides. Pete came highly recommended and I completely agree. He knows his products, can clearly differentiate them, and assist you in choosing the right version. Hes available, follows up when asked to, provides a very competitive price, and delivers value. Put simply, Pete is easy to do business with.