I appreciate the fast service. Also appreciate that they were at least respecting distance. I know that if vaccinated, Im in a unique situation and still wear a mask (for myself and protecting loved ones). From observation, the guys were working their tootsies off but still very nice and respectful. Honestly been using the service department since 2005 and love them, always taken care of and no pressure for upgrades or stuff I dont need.

I used to come here all the time for servicing and had no issues. After my most recent servicing I will not be bringing my vehicle here again. There was no transparency in pricing or what was being done, the service check list wasn’t even completed. I left after paying over $500 and my tire pressure light turned on, my rear light was out. It could have definitely been coincidence, but seeing as the checklist wasn’t done, guess we’ll never know. And their follow through on making sure things were right? What a joke, they offered to detail my car, but nothing about going over the services done, what they billed me, and no offer to check on the tire pressure or the tail light that was out.

Honda’s are great, their sales men and managers not so much. Worst customer service. Buy elsewhere.

Bill Thorton has the patience of a saint. He and Alan go out of their way for their customers.

We had to do some Asphalt repairs at there exit and drive. We started early to be less of an inconvenience.. They support our work.. their management went out and help to guide there customers around our work are that allowed our crew to finish I a timely manner and that also allowed our crew to be safe while we work. Kudos to to the staff!

Great service Bill T. My advisor honest and trustworthy taking and been buying my cars there over 20 years. Allan M has need in service there 33 years. Love Right Honda. Going to buy CRV from Gary K in fleet dept next month.🤗👍🙏🇺🇸

Always always very helpful and thorough with their service much appreciated

We had an event there today. Everyone one was so great and welcoming to us. Jane and Joe T thank you and one auto Mimi and Katherine for chosing us as your groups support

I bought a 19 Honda Ridgeline from Right Honda in Feb 2021. I Worked with Trevor Ponczak. Everything went great until I got to financing. They would not help me get it licensed in a different state. Trevor argued with me about something he didn’t know anything about until he asked someone else. I was right and not even an apology. When I called the state I wanted it licensed in they COULDN’T believe Right Honda is making me do it!!Then I washed it for the first time I then noticed that the windshield is not installed correctly. Looks to be out of alignment is all. I called Trevor Ponczak to see if they could look at it and fix it. It wouldn’t even cost them a dime just some time and knowledge. Nothing!!! he won’t even help won’t even return my call like he said he would.They are done with you after you sign the paperwork and drive it off the lot. REALLY??? NOT good customer service!!!!! I WOULD NEVER buy/deal with them again !!! Still trying to get it licensed.

Drove right into the service center to get help with a panel that came loose. Mike McPherson was able to fix the panel right then and there. Having a handicapped accessible vehicle has its own challenges but Mike was able to fix my Odyssey without me having to transfer out of the van. Thank you so much for professionalism and courtesy.

Meh. They send coupons that you must read between the lines to benefit. Basic oil changes are overpriced for mediocre service and long wait times.

We bought a used Honda civic from here and it was the easiest most pleasant car buying experience weve ever had. Friendly people and our sales man, Dan, was knowledgeable, helpful and very nice. We will recommend anyone to THE RIGHT HONDA!!!

Very professional. Waiting area is clean with social distancing in place (waiting area). Car repair done timely. This is a nice dealership!

Best service and sales in phoenix, Bill Thornton best guy in service dept very honest.

My first visit to the service center and it was a very positive experience. The waiting room was fantastic, with all the distancing area in place. Staff were all courteous and the place was extremely clean and comfortable. Thank u Right Honda and A.J. represented the dealership very well.

After a very hard experience buying a car here, including being talked into buying a very expensive care package, I come for my first service for oil change and inspection and am told that a fuel pump servicing is needed which should have been done at 30,000 but was never done. So I now have to pay $225 for that when I bought this certified vehicle at 44,000 miles. How is this ethical? They should have caught that during their inspection. Additionally they did not provide the inspection checklist required by law until I asked for it. Hoping they will do the right thing. Will update.Ok. The finance department took care of it for which I am very grateful. But the Service Department was no help and refused to even consider my point of view. Someone at Honda needs to make sure customers are not treated this way by service.

Always professional. My vehicle is always serviced at this dealership and they do a great job.

Best dealership in the valley. Always extremely courteous and helpful. Didnt try to sell me $160 tire when my tire was repairable assuming I was a fool like showcase did. Nail was in the same exact same spot and they patched it for $45. Thank you 👍

I got the run around on a 10 year old car. So I went to another car dealer. The first sales guy tried to sell a 10 yr old car at MRSP so I walked out. They called me back an hour later to say that the other offer fell through. I made another appointment but they blew me off so I found the same car $10K cheaper. They tried to sell me that I need financing to increase my credit score and I said no. Then they try to sell me 48 months warranty which would bring price back to MRSP. I walked out.

It was quick and done right, just wished they still washed cars.

Excellent service experience here. Friendly, flexible, helpful.

Careless attitude!!! They don’t even listen to you and your problems and go by book rules. Worst attitude I have even seen. Only thing they care is about the money and selling things.

Always a great experience. Dan Organ and Bill Thorton excellent skilled service managers. Trustworthy to deal with.

Excellent service. Much faster than I expected.

They fixed my problem AT NO CHARGE!!!!!

Got our 2018 CRV!

Nice and clean...also fast service

Id give them 5 stars except they reset my seat settings every time. It is annoying. Staff is nice

A little mishap. But otherwise, excellent service. Thanks Alan. I will return again, in a few months. Thanks to all.

Daniel... number 1 service manager! Great service, beyond expectation.

Normally I would rate this a 5 but they told me my oil change would be 45 - 60 mins. When I hit the 2 hour mark, I went to inquire if they found something wrong with my car and it wound up they just forgot about me. They left a steering wheel cover and two styrofoam cups in the console of my car. Anyone can make a mistake and Ill still return there but I felt this review was significant to post for their lack of Covid-19 guidelines.

Great and quick service. Thank you Honda Team!

Paul in service was great. Plus tech J., Lindenschmidt, did a professional job, thanks to the team.

The service department is sharp. Great service from Bill. Thanks guys.

I always get my car serviced here, they do a great job and Dan always looks after me, applying any coupons available.

Amazing, Fast and Friendly!! Marshall is the best!!!

Great honest service. Never feel pressured or tricked.

Personable and professional

My repairs were done in record time. My service person was friendly and professional. However, I was upset by the amount of customers not wearing masks.

My experience at Honda service has been always positive

Great dealership

ALLEN GREAT SERVICE REPRESENTATIVE AND GREAT SERVICE.

Fast and professional