5 stars = makes customers kings and queens, or offers superior product(s); crushes competitors that offer similar service and product(s). 4 stars = provides something extra for customers, or offers better than average product(s). 3 stars = provides good service and good product(s). 2 stars = provides low quality customer service or product(s). 1 star = fails in customer service or product(s); you suck; please go out of business.THE REVIEWSorry, but this unit gets 5 stars because I am a member of Squadron 314, the senior squadron and mentor squadron of 310. If you wants to join Civil Air Patrol, we a a small unit so you will be recognized and known by name here. Come join the unit and serve your community.