Our business had a wonderful experience with Serv Pro of Jackson/Dekalb. We had an issue that needed to be resolved quickly. Tracy Furgerson was very easy to work with. He came out right away and provided us with an estimate. He talked to us through each phase of the process well after business hours.The issue was handled the very next day and we have no complaints. I highly recommend ServPro of Jackson Dekalb.

After a flood at our business, Serv Pro of Jackson/Dekalb Co worked diligently to get us back open as quickly as possible while also handling other jobs in the area due to the flood. Tracy Furgerson was able to keep us informed of the progress and checked in often to make sure the job was on schedule and that we were happy with the work being done.

I have dealt with Servpro for years. They are always there to answer your call if you ever need anything! Tracy Furgerson of Jackson and DeKalb counties is great! Very trustworthy!

A tree branch went thru my roof. Servpro was quick to respond to tarp my roof to keep further damage from happening. They inspected the inside of my home to make sure there was nothing wet or damaged. When it came time to get my roof replaced they were very quick, professional, and got the job done. I highly recommend them.

This is a great company! Highly recommend! Excellent customer service.

Thank you ServPro for the great job you did for Stevenson First United Methodist Church! The carpet/pew cleaning was great and the deep cleaning and sanitizing gave us a sense of comfort during this time. The Stevenson First United Methodist Daycare appreciates being able to offer our families a clean and sanitized area to return to. Travis and Tracy were wonderful to work with and I would highly recommend ServPro to any organization wanting to take that extra step of cleaning and sanitizing during these times.

I definitely recommend Servpro of Jackson and Dekalb Counties. This company provides excellent customer service. They respond quickly and go the extra mile for their clients.

I have been working with ServPro in our insurance industry for over the last fifteen years. They have always provided quick service to our clients in their time of need.

Travis Murphy did an excellent job taking care of us at The Arc of Dekalb County. 5 stars! ✨

This is a team of pros. They thoroughly explained how the restoration process would work, met our insurance adjuster on site to discuss, then quickly got to work. They kept us informed throughout the process (drying from a leak, which took a few days), and answered any questions we had. This is a service you hope you never need, but when you do I highly recommend SERVPRO of Jackson & DeKalb Counties. They turned an unfortunate situation into a great customer experience.

Servpro finished cleanup in a couple rooms for me and did a great job. I received detailed answers for all of my questions and concerns. Travis kept me updated through the whole process, I would highly recommend.

These men and women are awesome! I would recommend them to anyone. All are knowledgeable as well as hard working, and they not only know what it takes but are willing to do what it takes to get the job done and done right!!

Water damage control after major leak was handled in a speedy manner. Kept us in the loop while the process was going on. Nice people doing the work in a friendly, positive way.

Called and they were here within the hour and starting the clean up process. Very professional and friendly. Made sure the job was done correctly.

Very prompt & courteous service. Took care of everything in a very professional manner.

Serv-Pro of Jackson County has saved the day for me and my clients 100s of times. For true professional clean up and water extraction these guys are #1.

Great job!!! Travis and Jason were very nice, showed respect, and worked hard. Thank you.

Great supporters and great company.

Hired to replace floor that had been damaged due to water. They overpriced the job and replaced the floor without the water leak being repaired. Harassed the owner and threatened to sue if she did not pay. Completely took advantage of a widow.

Great people! We enjoy working with Tracy on our customers claims!

Great group of professionals who work hard to get the job done right! Highly recommend!

Fast response, outstanding work, great communication. I couldnt ask for anything more. Thank you!

Came out same day. Very polite and Travis took care of the job in no time.

Very professional employees. Everyone is very friendly. The employees really know what they are doing. Overall great company!

We have used Servpro on two different occasions. In both instances, they provided timely & efficient service.

Great service with nice and helpful staff!

Great work and customer service!

This company tore out the kitchen leaving a hole to the outside and after two weeks of begging for them to repair they said find someone else to do the repairs