I had policies with different companies, and I wanted to insure everything in the same place. Crystal took her time to review my coverage with the other places, and she worked countless hours explaining the coverage and reworking policies and numbers to get me where I wanted to be. Not only was she able to get me a better price, I also have a lot more coverage than before. Crystal provided one of the best customer service experiences that I’ve had, and I highly recommend her!
I was looking for a company that provided good coverage with a cheaper premium rate.
Crystal went above and beyond. She was patient and kind with all of my questions. She was thorough in explaining the policies and in helping me determine the best options that fit my needs. I have a busy schedule, and she worked after hours to accommodate. While shopping for insurance, I spoke with several different companies, and the others didn’t come close to matching the service I received here. She took a stressful situation and made it easier. Thank you!
Very dependable! I appreciate the way that my business was handled
Good customer service wins every time and is difficult to find these day! Hoping to do business here for a long time.
Crystal is a very helpful and informative agent. She save me money and turned around documentation quickly.Heath runs a professional office, thats community based (even in shorts...lol).
Very friendly people,listened to us about what we needed and did their best to get it for us.
We switched Home insurance to The Lokey Agency, Allstate (and soon plan on switching our auto insurance as well). What a pleasure to work with Dakota .. easy to reach, and he answered all our questions and saved us substantially on our premiums with better coverage. Dakota has a way about him that just makes your day a little bit better!
The agent was very helpful and answered all my questions. The information provided was accurate and my claim was processed without delay.
Heath is the best!! Handled my insurance needs quickly and thoroughly, making sure everything was taken care of and I got the best coverage and value.
Dakota is a great agent. Whole team at Lokey is superb. Couldnt ask for better people to help with any problem that may arise. Claims department is a little slow but not the agents fault. They did everything they could to expedite the process.
Heath & his team did an amazing job helping me get the products that I need at the best price! He was very quick to provide me with quotes, the best value & very knowledgeable about what I needed. Thank you for a great experience!
I went to visit Heath for a story I was doing in a local magazine. I had auto insurance with a different company so he gave me a quote for coverage with Allstate and it ended up being a lot cheaper and I was able to get better coverage. Heath was so easy to work with and I am glad I switched back to Allstate! Thanks for all your help, Heath!
Knowledgeable and professional staff will help you with all your insurance needs.
The Lokey Agency went above and beyond to help me out. They didnt know me but now I have a friend taking care of my insurance needs.
I have never had any type of bad experience with Allstate in anyway.. The Lokey agency has made it even easier and better for me and take care of whatever insurance needs, questions, or policy adjustments I may have.. They care about their customers and it shows. 🙂
Heath is professional, knowledgeable and always does what’s best for your situation. He thoughtfully considers all aspects of your finances and family to determine the best plan for you and ensures you have the appropriate level of coverage. With that comes great peace of mind!
After going through multiple agency’s, Mr. Lokey was the only agency to offer and get me the coverage I needed to insure my family is taken care of. Because of the excellent service I have received, and great rates, I am in the process of switching over my home and auto as well. Thank you for going the extra mile, my family is grateful!
Honest people that actually care about their customers needs. Dakota and John really made an effort to help me get the coverage I needed while keeping me at a great rate. The knowledgeable staff is very friendly and I would highly recommend them for all your insurance needs.
Very helpful, took time to really explain everything! Super nice and was able to save me money!!
I switched my auto and homeowners over to Lokey a couple of weeks ago. Even though they didnt honor the pricing in their marketing solicitation (hello, bait & switch), I still signed up as I liked the idea of working with a locally-owned agent. After I had cancelled my policies with Geico & Liberty Mutual, I was notified by mail that the Allstate homeowners policy written by Lokey was cancelled. I called Dakota at Lokey in a panic, he indicated that I still had a few days before the cancellation would take effect. He said he would look into the issue and call me back. He never called me back, I had to call him a few days later. Once again he said he would call me back, but I had to call him back again. He then informed me that because of a zero-payment claim and another minor claim that I cant verify, the only coverage I could get was going to be twice as much as I had been paying with my previous Liberty Mutual policy . Which I had cancelled, because (I thought) I had the new insurance from Lokey/Allstate! I truly regret that I ever responded to that marketing email from Lokey. Dealing with this has been a nightmare.
We have been with Allstate for years now. They have always been very quick and responsive to handle our claims. Dakota in particular always always goes above and beyond to make makes sure that we are taken care of and that our plan covers all our properties, vehicles, toys, and life insurances to fit our budget. Highly recommend Dakota Parrish at Lokey Allstate.
I have shopped around for insurance for many years trying to find one agency that I could depend on for my family and our future. Heath Lokey goes out of his way to make sure we arent just covered but that it is what makes the most sense financially for our situation. I couldnt ask for a better insurance agent. Simply put, this guy gets it!
Heath is a genuine, honest guy. He’s always been there for me when I need him, and from my experience he’s always been there for all his customers. I highly, highly recommend Heath and his associates.
We often call The Lokey Agency for information about insurance and they are always timely, prompt and professional.
Friendly,responsive,good service.
Great staff
God bless you